scholarly journals Penerapan Manajemen Mutu Terpadu Studi Transformatif pada Perguruan Tinggi

2019 ◽  
Author(s):  
Handi Wahyudi ◽  
Hade Afriansyah ◽  
Rusdinal

With the implementation of integrated education quality management, the quality of national education education standards will be achieved. The quality management system that is implemented with a consistent commitment will provide benefits and success for all stakeholders in higher education institutions. In achieving all the benefits and successes, it needs to be implemented based on the principles of quality management that have been established. Starting the entry of foreign universities to enliven the "competition" that already exists in the country. As one of the institutions of higher education, universities are not only seen as a center for science education, a center in research, and are centered on serving the community only, but besides that the university is able to produce new knowledge in developing community life. Competition, as experienced by companies to earn profits, includes competition in the fields of quality, price and service. The university as a non-profit entity also faces the same thing. In order for all management to run smoothly, it requires knowledge and skills that are integrated in higher education management.

2019 ◽  
Author(s):  
Handi Wahyudi ◽  
Hade Afriansyah ◽  
Rusdinal

With the implementation of integrated education quality management, the quality of national education education standards will be achieved. The quality management system that is implemented with consistent commitment will provide benefits and success for all stakeholders in the higher education institutions. So that to achieve these benefits and success must be based on several quality management principles that have been established. Starting the entry of foreign universities to enliven the "competition" that already exists in the country. Universities should not only be seen as centers of science, research centers, and community service centers, but also a corporate entity that "produces knowledge" that needs to "compete" to ensure survival. Competition, as experienced by companies for profit, includes competition in the fields of quality, price and service. Universities as a non-profit entity also face the same thing. For the management of all of that, management knowledge and skills are needed, namely integrated management of Higher Education.


2019 ◽  
Author(s):  
Handi Wahyudi ◽  
Hade Afriansyah ◽  
Rusdinal

With the implementation of integrated education quality management, the quality of national education education standards will be achieved. The quality management system that is implemented with consistent commitment will provide benefits and success for all stakeholders in the higher education institutions. So that to achieve these benefits and success must be based on several quality management principles that have been established. Starting the entry of foreign universities to enliven the "competition" that already exists in the country. Universities should not only be seen as centers of science, research centers, and community service centers, but also a corporate entity that "produces knowledge" that needs to "compete" to ensure survival. Competition, as experienced by companies for profit, includes competition in the fields of quality, price and service. Universities as a non-profit entity also face the same thing. For the management of all of that, management knowledge and skills are needed, namely integrated management of Higher Education.


2021 ◽  
Vol 12 (1) ◽  
pp. 19
Author(s):  
Belén Gutiérrez-Villar ◽  
Purificación Alcaide-Pulido ◽  
Mariano Carbonero-Ruz

Today, the higher education sector can be considered a market and, within it, private university education is a common marketable service in the literature on higher education management. Research on the analysis of the variables that generate the university image has been the subject of numerous investigations. Although there is no generally accepted definition, most authors approach the measurement of image through multi-factor scales, with variables relating to functional and psychological elements. This research aims to contribute to study of the most determinant variables in measuring a product’s image, assessing especially the effect of the reputation construct. This was done through measuring the image of the “private university” product as perceived by citizens of Andalusia, based on a standardized model with three dimensions—functional and affective aspects and reputation. After adapting and validating the questionnaire, a two-phase procedure is performed with double validation through exploratory and confirmatory factor analysis. The results show an adapted scale valid for measuring the image of a generic product; with presentation and discussion of a series of advantages of incorporating reputation and measuring image through models with three dimensions. This article goes deeper into the possible influence of reputation as a determinant factor in measuring image, an assumption arising from some models for measuring image, something that so far has not been sufficiently contrasted.


Author(s):  
Paolo Renna ◽  
Carmen Izzo ◽  
Tiziana Romaniello

In recent years, most universities are facing with the problem of quality management in higher-education systems and institutions. The Countries that have signed the Bologna Declaration are enforced to implement an internal system for quality assurance. One of the key element of a quality management system is the process modelling with delineation of responsibility, authority, procedures and plans. This chapter describes the use of the Business Process Management to support the higher Education Management System at University of Basilicata. The case study developed concerns the following steps: visualizing, measuring, analysing by a simulation environment, and improving the management system. The original contribution of the research concerns the development of a simulation environment using BIZAGI modeller based on BPMN notation in order to analyse and improve the performance of the case study investigated. Moreover, the use of a software based on BPMN can improve quality (error rate reduction), efficiency (saving of time) and agility (implementation of processes of changes).


2015 ◽  
Vol 37 (3) ◽  
pp. 13-21
Author(s):  
Jakub Brdulak

Quality management in universities is often perceived in Poland as a determinant of quality of education. According to the author, it is too narrow approach. The next challenge of quality management in Polish higher education institutions is the problem with accreditation of activities, which is closely identified with control. Examples of foreign universities: Pompeu Fabra University in Spain and Glasgow Caledonian University in Scotland show that quality management can generate large benefits for universities. Keywords: quality, higher education, management, best practices, benefits.


2016 ◽  
Author(s):  
Semen Reznik ◽  
Darya Ustinova

The theoretical aspects of management prepare students to postgraduate studies, analysed the practice of training the teaching staff in Russian universities, a model management system to prepare students for postgraduate training, as well as mechanisms to control them. The book is intended for teachers and postgraduates of higher education institutions, as well as for all those who are engaged in research of problems of higher education management in Russia.


Author(s):  
Alexandru Lucian Manole ◽  
Cristian-Marian Barbu ◽  
Ileana-Sorina Rakos ◽  
Catalina Motofei

Information technology instruments are a very important asset in the hands of every manager. The higher education institutions make no exception from these rules. The exposure to the modern technology and communication tools is very quickly assimilated by students, who acquire the skills to address and even master it and have high expectations from the university they study in to provide them with accurate and real-time information on their particular needs. The management of the university should have at its hand data on students, including personal data, data on academic achievements of any kind, housing in hostels, due and paid tuition fees, data on research, emphasizing both resources allocated and the results obtained, even providing links to online platforms and databases that index these results. The authors approach both operational databases and decision-oriented data warehouses and will aim to capitalize their own research interests in the field of IT to synthesize a set of solutions for this type of software.


Author(s):  
Olugbemiga Samuel Afolabi ◽  
Felix Omal

The introduction of cooperative governance in the post-1994 South African higher education system brought complex stakeholder dynamics in the leadership and governance of university governing councils. A major concern of these changes was to institutionalize quality management systems. However, these changes brought its own complexities. Key features of this complexity revolved around cooperation and information sharing in the university governance in spite of ideological differences. Using the concept of culture developed from a multi-theoretical approach and data collected from institutional documents available in the public domain, interviews with members of the university council, and surveys of university staff, the chapter examines the extent of the relationship between public tolerance and different stakeholders involved in the university governance. This is with a view to recommend the need for effective governance and quality management system based on the professionalization of governance practices and institutionalized quality management processes.


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