scholarly journals Job satisfaction and social rewards in the social services

2010 ◽  
Vol 5 (1) ◽  
pp. 21-38 ◽  
Author(s):  
Jorunn Theresia Jessen
Keyword(s):  
Job Satisfaction ◽  
Organizational Climate ◽  
Social Workers ◽  
Social Services ◽  
Service Workers ◽  
Conflicting Demands ◽  
The Social ◽  
And Control ◽  
Welfare Agencies ◽  
Social Rewards

This article investigates the sources of job satisfaction among practitioners and managers employed in the Norwegian public social services and the professionals´ perception of social rewards in particular. Being valued, receiving praise and positive feedback are considered to be important aspects of job satisfaction. Nevertheless the expertise and competence of social workers is not always acknowledged. A central question raised is whether the workers´ job satisfaction is influenced by their opportunities for support and recognition, compared to other (intrinsic and organisational) rewarding aspects available to social service workers. The empirical data come from a 2004 quantitative survey among social workers in local welfare agencies. Despite conflicting demands and lack of resources in the front line services, findings indicate that managers and practitioners perceive their work as overall equally satisfying. Still, the managers find their job more interesting and challenging due to their position, reporting higher feelings of accomplishment and control over work. Receiving public approval and co-worker support are positively associated with job satisfaction within both work positions, while superior support and client recognition were found to be significantly rewarding aspects to the practitioners only. The final discussion addresses the challenges for an organizational climate that sustain the worth and contribution of social professionals

scholarly journals The Discursive Struggles of the Client–Worker Relationship in the Social Services

2020 ◽  
Vol 4 (1) ◽  
Author(s):  
Hanna Nykänen ◽  
Leena Mikkola
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Social Services ◽  
Interpersonal Relationship ◽  
Relational Dialectics ◽  
Relational Dialectics Theory ◽  
Service Workers ◽  
Relational Frames ◽  
The Social ◽  
The Ideal

This study examines how disability service workers identify the discourses of the client-worker relationships. We studied the clientworker relationship from the perspective of the relational dialectics theory with a focus on relational contradictions and the meanings created within discursive struggles. We analyzed the interview data from 22 social workers using contrapuntal analysis. According to the social workers’ perceptions, two discursive struggles exist in client-worker relationships: i) the struggle of integration, consisting of the contradiction of the ideal and the real and the contradiction of closeness and reservedness and ii) the struggle of certainty, consisting of the contradiction of predictability and novelty and the contradiction of openness and closedness. These struggles and contradictions arranges on the societal and relational frames to fully depict the nature of social work. Overall, our analysis shows that the client-worker relationship is both bound to the norms of a professional and a close interpersonal relationship, making its study particularly interesting.

scholarly journals “When we talk about intimate partner violence we talk in an adult way” – Social workers’ descriptions of intimate partner violence between teenagers

2021 ◽  
pp. 147332502110028
Author(s):  
Emmy Högström Tagesson ◽  
Carina Gallo
Keyword(s):  
Intimate Partner Violence ◽  
Social Workers ◽  
Social Services ◽  
Partner Violence ◽  
Qualitative Interviews ◽  
Intimate Partner ◽  
Treatment Quality ◽  
Age And Gender ◽  
The Social ◽  
And Gender

This article examines how seven social workers within the Swedish social services describe intimate partner violence between teenagers (IPV-BT). The article adds to the literature by examining IPV-BT outside a U.S. context, where most studies have been conducted. Based on semistructured qualitative interviews, the authors analyze descriptions of IPV-BT in relation to Charles Tilly’s notion of category making through transfer, encounter, negotiation, and imposition. They also analyze how the social workers’ descriptions of IPV-BT relate to the intersection between age and gender. The results show that the social workers mostly described IPV-BT by referring to encounters with teenagers and by transferring knowledge and theoretical definitions from their specialized working areas, primarily intimate partner violence between adults (IPV-BA) and troubled youth. More rarely, the social workers based their definitions of IPV-BT upon negotiating dialogues with teenagers. Also, those who worked in teams specialized on IPV had the mandate to impose their definitions of IPV-BT to other professionals and teenagers. When taking age and gender hierarchies in consideration, the results show IPV-BT risks being subordinate IPV-BA on a theoretical level, a practical level and in terms of treatment quality. The study suggests that social work with IPV-BT needs to be sensitive to the double subordinations of the teenage girl and of the teenagers who do not follow gender expectations.

scholarly journals Exploring the experiences of social workers in working with children suspected to have fetal alcohol spectrum disorders

2021 ◽  
Vol 45 (2) ◽  
pp. 155-172
Author(s):  
David J Gilbert ◽  
Raja AS Mukherjee ◽  
Nisha Kassam ◽  
Penny A Cook
Keyword(s):  
Social Workers ◽  
Social Services ◽  
Child Protection ◽  
Prenatal Alcohol Exposure ◽  
Alcohol Exposure ◽  
Fetal Alcohol ◽  
The Social ◽  
Prenatal Alcohol ◽  
Fetal Alcohol Spectrum ◽  
Lack Of Knowledge

Fetal alcohol spectrum disorder (FASD) is one outcome from prenatal alcohol exposure. Social workers are likely to encounter children with the condition, due to the greater likelihood of prenatal alcohol exposure among children in social services settings. This study explores the experiences of social workers in working with children suspected of having FASD and the support offered to social workers, the children and their families. Semi-structured interviews followed by qualitative framework analysis were conducted with seven child and family social workers along with one child protection solicitor who had experience of handling FASD cases. The two main themes that emerged from the data were a lack of knowledge about FASD and the paucity of diagnosis. Lack of knowledge among the social workers was linked to difficulty in managing children suspected to have the condition, feelings of frustration and normalisation of challenging behaviours. The paucity of diagnosis led to an under-emphasis of FASD in assessments, a dearth of specialist services and confusion about its specific effects in contexts of multiple substance misuse and harmful socio-environmental factors. The need for increased FASD awareness within social services and the development of FASD-targeted support for children and families is highlighted. Social workers would benefit from the inclusion of FASD-focused training in their curricula and professional development plans. Improving the diagnostic capacities of health institutions would address the paucity of diagnosis and raise the profile of FASD, especially in the social services setting.

State regulation of the social work profession: an example from Poland

2017 ◽  
Author(s):  
Kazimiera Wódz ◽  
Krystyna Faliszek
Keyword(s):  
European Union ◽  
Social Work ◽  
Social Workers ◽  
Professional Autonomy ◽  
State Regulation ◽  
The European Union ◽  
New Members ◽  
The Social ◽  
Polish Government ◽  
And Control

This chapter examines how regulation from the state can shape conditions and practices for welfare professions. New members of the European Union, such as Poland, often lack a tradition of social work as an integral part of the welfare state. Challenges for these countries are both to educate social workers and to create legislative solutions stipulating the responsibilities and professional jurisdiction of the social work profession. In the chapter, it is argued that strong regulation and control from the Polish government has resulted in the standardisation of social work. This has curtailed professional autonomy in a manner that is unfavourable to social workers as well as to clients.

Social Work and Public Social Services Practice: A Status Report

1996 ◽  
Vol 77 (2) ◽  
pp. 117-124 ◽  
Author(s):  
Margaret Gibelman ◽  
Philip H. Schervish
Keyword(s):  
Social Work ◽  
Labor Force ◽  
Social Workers ◽  
Social Services ◽  
Additional Data ◽  
Current Status ◽  
Status Report ◽  
The Public ◽  
Education Experience ◽  
The Social

The authors review the current status of the social work labor force within the public sector by means of an analysis of the National Association of Social Workers member data base for 1988 and 1991, with additional data drawn from a 1993 member survey. Changes in the proportion and composition of the public social services labor force are documented, including education, experience, gender, and ethnicity. The decreasing professional social work labor force within public social services is discussed within the context of the realities of public social services practice and social work's historic place within this sector. The authors encourage debate about the implications of these trends, focusing on whether social work should influence labor-force trends or be influenced by them.

scholarly journals METHODS OF SOCIAL WORK MANAGEMENT IN THE ACTIVITIES OF A SOCIAL WORKER

2021 ◽  
pp. 51-61
Author(s):  
Maryna Lekholetova
Keyword(s):  
Social Work ◽  
Social Workers ◽  
Social Services ◽  
Social Worker ◽  
Time Management ◽  
Professional Competence ◽  
Management Skills ◽  
Professional Activities ◽  
The Social ◽  
Work Management

The article presents an analysis of different approaches of domestic scientists to the interpretation of the concept of «social work management». The author surveys the features of management as an object of governance in the activities of a social worker. Features include the social nature of management information; the need for motivation methods that effectively influences and motivates professionals to better results in social work; availability of social workers' professional competence; the presence of problems with forecasting the results of management in the social sphere; the importance of current and final management results. The author proves the necessity of social workers' self-management skills (time management, motivation, stress resistance and recuperation, development of emotional intelligence) for the effective performance of management tasks in professional activities.  The article highlights the principles that should be followed in solving organizational and managerial tasks in social work management (purposefulness, ability of realization, adaptability, efficiency). The researcher presents the structure of social work management methods in the study (economic, administrative, social counselling, psychological and pedagogical influence, social influence). Research characterizes the methods of social work management while working with recipients of social services (methods of individual social work, methods of group social work, methods of community work, methods of social service design).

de Joya, Petra

2021 ◽  
Author(s):  
Yolanda Ealdama
Keyword(s):  
Social Work ◽  
Community Development ◽  
Social Welfare ◽  
Social Workers ◽  
The Philippines ◽  
The Social ◽  
The University ◽  
Welfare Agencies

Petra de Joya (1913–1987) was an eminent educator and social administrator. She spearheaded the professionalization of social work in the Philippines by advocating for the passage of laws that were instrumental for the development of social work in the country. The following laws were enacted as a result of her advocacy: (a) Republic Act regulating the social work profession in the Philippines and requiring social welfare agencies to hire professional social workers; (b) a Republic Act elevating the Department of Social Work to the Institute of Social Work and Community Development at the University of the Philippines; and (c) a Republic Act transforming the Social Welfare Administration (SWA) into the Department of Social Welfare (DSW). She was appointed as one of the first board of examiners for social work.

scholarly journals Reasons for Staying: A Longitudinal Study of Work Conditions Predicting Social Workers’ Willingness to Stay in Their Organisation

2019 ◽  
Vol 50 (5) ◽  
pp. 1382-1400
Author(s):  
Wanja Astvik ◽  
Jonas Welander ◽  
Robert Larsson
Keyword(s):  
Social Workers ◽  
Social Services ◽  
Public Management ◽  
Work Conditions ◽  
Perceived Service Quality ◽  
Conflicting Demands ◽  
Intentions To Quit ◽  
One Year ◽  
Low Degrees ◽  
High Degree

Abstract Extensive staff turnover within the statutory social services is a serious problem in Sweden and in other European countries. This study examines which work conditions predict social workers’ willingness to stay in their organisation. A web-based questionnaire was used to gather data. The participating social workers responded to two questionnaires over a one-year period. To identify the social workers who wanted to stay and also remained in the organisation, the group ‘Stayers’ (n = 1,368) consisted of social workers who reported low intentions to quit at T1. The group ‘Leavers’ (n = 1,182) were social workers who had actually resigned at T2. The data were analysed using univariate and multivariate logistic regression analyses. The multivariate analysis shows that the work conditions that predicted staying in the organisation were low degrees of conflicting demands and quantitative demands, high degrees of openness and human resource orientation in the organisation and a high degree of perceived service quality. The results are discussed in relation to public management and managerial responsibility to create sustainable work conditions that facilitate the provision of good social services for citizens.

Social Work in Funeral Homes, a Unique Chinese Practice?

2018 ◽  
Vol 82 (3) ◽  
pp. 488-499
Author(s):  
Yunxian Huang ◽  
Weijia Tan ◽  
A. Ka Tat Tsang
Keyword(s):  
Mental Health ◽  
Social Work ◽  
Social Workers ◽  
Social Services ◽  
Funeral Home ◽  
The Social ◽  
New Ideas ◽  
Funeral Homes ◽  
Death Care ◽  
Further Development

Social workers were introduced to funeral homes in China amid the transition and expansion of both the funeral home industry and the social work profession and are proving to play a valuable, though under-researched role in serving not just clients but also communities and funeral home staff. Funeral home social work fills gaps in after-death care and mental health and is distinct from palliative, hospice, end-of-life, and bereavement social work. Based on the experiences of funeral homes that employ social workers, this article argues that this innovation may bring new ideas to bridge some of the service gaps in after-death care in China and globally. This article outlines the support that will be needed from funeral homes, social work service agencies, and educational and research institutes to facilitate further development of funeral home mental health and social services and to promote the professionalization of funeral home social workers in China.

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