scholarly journals Enterprise Robotic Process Automation

2021 ◽  
Vol 01 (01) ◽  
pp. 10-12
Author(s):  
Imesha Vitharanage ◽  
◽  
Amila Thibbotuwawa ◽  
Keyword(s):  
Cost Reduction ◽  
Business Processes ◽  
Legacy Systems ◽  
Process Automation ◽  
Robotic Process Automation ◽  
Repetitive Tasks ◽  
Productivity Rate ◽  
Healthcare Finance ◽  
Programming Knowledge ◽  
Audit Trails

Robotic Process Automation (RPA) is an emerging technology widely used across multiple sectors such as human resources, healthcare, finance, accounting, manufacturing, higher education and supply chain management, etc. RPA, also known as ‘software bots’, replaces manual, rule-based, repetitive tasks humans perform. These software bots are currently in a journey, evolving to be more sophisticated, mimicking human activities and enabling humans to achieve higher-valued tasks. Hence, RPA impacts the overall operational efficiency in organisations through multiple facets by its integration with employees, existing technologies and infrastructure, and business processes. It reduces the burden on IT as it does not disturb the underlying legacy systems. It increases reliability as bots can work 24x7 effectively. It is used as a time and cost reduction technology as it reduces the size of the manual workload. The tasks performed through RPA is accurate as it is less prone to errors. It increases compliances as it follows the rules and keeps audit trails. The productivity rate of organisations increase as the execution time through RPA is faster than tasks being performed by human employees. Furthermore, RPA is introduced as a low code technology that uses drag and drop functionalities with little to no programming knowledge [1].

Robotic Process Automation ― Current State and Future Directions

2018 ◽  
pp. 52-61
Author(s):  
Andrzej Sobczak
Keyword(s):  
Customer Service ◽  
Business Processes ◽  
Legacy Systems ◽  
Process Automation ◽  
Structured Interviews ◽  
Robotic Process Automation ◽  
Current State ◽  
Pilot Implementation ◽  
Questionnaire Surveys

The increasing use of digital technologies leads to a deep transformation in the functioning of both individual entities and entire industries. These changes are referred to as digital transformation. In the first period, the scope of transformation focused primarily on ensuring the highest quality of customer service / customer experience. Currently, more and more attention is being devoted to the digitisation of operational and business support processes. It turns out that in many organisations, the IT tools that have been used so far are fragmentary, and the so-called legacy systems are often in use. Many components of the processes require employees to manually transfer data between systems that are not integrated with each other. In order to digitise operational and support processes, more and more entities implement IT tools classified into the currently developing category of RPA (Robotic Process Automation). The objectives of the article were (O1): to examine the current literature on issues related to business processes robotization, in particular with regards to RPA tools; (O2): general assessment of the current state of implementing RPA tools in Polish organizations, which could be classified as leaders in computerisation; (O3): identifying the possible direction of RPA tools development. The article uses the literature research method and pilot questionnaire surveys. In addition, semi-structured interviews were conducted with persons who declared that they had carried out at least a pilot implementation of RPA tools.

scholarly journals Analysis for the Robotic process automation firm’s future development based on the business model

2021 ◽  
Vol 14 ◽  
pp. 208-215
Author(s):  
Zeju Fu ◽  
Qisheng Teng ◽  
Xinle Wang ◽  
Xiaoquan Wu
Keyword(s):  
Open Source ◽  
Business Model ◽  
Future Development ◽  
Swot Analysis ◽  
Process Automation ◽  
Robotic Process Automation ◽  
Repetitive Tasks ◽  
Healthcare Finance

Robotic process automation tool provides an open-source platform that enables their customers to automate repetitive tasks to reduce their time of working, in which tool can be used in various industrial fields such as banking, healthcare, finance, etc. Our analysis is based on SWOT analysis, Porter’s five force, pistol analysis, and financial projection. We set the UiPath which is one of the leading companies in the industry as an object to analysis whether it deserves the long-term investment and what is the advantage and disadvantages of the company. Besides that, our article also illustrates the environment of the industry, whether it will support UiPath or not. Eventually, we find the UiPath is an investable company, so our team decides to use 1 billion to invest in the company in exchange for 7% equity.

scholarly journals The Adoption of Robotic Process Automation Technology to Ensure Business Processes during the COVID-19 Pandemic

2021 ◽  
Vol 13 (14) ◽  
pp. 8020
Author(s):  
Julia Siderska
Keyword(s):  
Technology Implementation ◽  
Business Processes ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Decision Makers ◽  
Process Automation ◽  
Robotic Process Automation ◽  
Service Companies ◽  
Automation Technology ◽  
Practical Implications

The study provides knowledge on the adoption of the Robotic Process Automation (RPA) technology during the COVID-19 pandemic in 110 Polish service companies. As this research was the first of its kind in Poland, the objectives of the CAWI survey were to identify the technology features of the RPA technology and the related determinants and barriers influencing the adoption of the RPA as well as to determine correlations between them. Moreover, the statistical analyses involved considering whether there were differences in the evaluation of individual RPA technology features, mainly in terms of perceived usefulness, ease of use, security and functionality. The results of the study show that almost 60% of the respondents indicated that robotization tools allowed maintaining continuity of business processes during the pandemic. The highest rated were features related to usefulness of the RPA technology. Furthermore, the analysis pointed to the most frequently indicated barriers to technology implementation that were related to nonoptimized, nonstandardized and non-digitized processes with a large number of exceptions. The study contributes to scientific knowledge and has practical implications for process automation decision-makers concerned with the adoption of the Robotic Process Automation technology. The obtained results can help them to understand the potential drivers of and barriers to the adoption of software robots by enterprises and may be an important determinant for companies’ managers in the field of implementing such solutions.

scholarly journals Governance models for robotic process automation: The case of Nordea Bank

2020 ◽  
pp. 204388692093702
Author(s):  
Damian Kedziora ◽  
Esko Penttinen
Keyword(s):  
Large Scale ◽  
Business Processes ◽  
Process Automation ◽  
General Data Protection Regulation ◽  
Robotic Process Automation ◽  
Advantages And Disadvantages ◽  
Decision Points ◽  
Wide Range ◽  
External Reporting ◽  
Key Issues

The teaching case addresses the governance of robotic process automation at Nordea, a large banking group operating primarily in the Nordic region. Nordea has deployed numerous software robots, for a wide range of business processes, from transaction-processing work and both internal and external reporting all the way to interaction with end users in handling of General Data Protection Regulation (GDPR)-related queries. The scene is set with a meeting where three people discuss the current state of robotic process automation implementation at Nordea: Group Head of Robotics Agnieszka Belowska Gosławska, Head of Robotic Process Automation Operations Piotr Stolarczyk and Acting Head of Robotics Execution Jaroslaw Motylewski. The presentation outlines several governance-related issues and decision points that must be addressed in connection with any deployment of robotic process automation at somewhat large scale within a company. The key issues are related to the software’s development and maintenance, robotic process automation governance and IT infrastructure. Students who have worked through the case should be able to (1) describe archetypal and hybrid governance modes for robotic process automation and (2) evaluate their advantages and disadvantages for solid infrastructure and effective software development and maintenance.

scholarly journals Process Management and Robotic Process Automation: The Insights from Systematic Literature Review

2021 ◽  
Vol 85 (1) ◽  
pp. 87-106
Author(s):  
Inga Stravinskienė ◽  
Dalius Serafinas
Keyword(s):  
Process Management ◽  
Business Processes ◽  
Industrial Revolution ◽  
Advanced Technology ◽  
Future Research ◽  
Process Automation ◽  
Systematic Analysis ◽  
Robotic Process Automation ◽  
Fourth Industrial Revolution ◽  
Managerial Perspective

Abstract During the Fourth Industrial Revolution, the digital transformation revolutionised both individual organisations and entire industries. One such advanced technology is Robotic Process Automation (RPA). However, organisations do not always make the progress by using the RPA to increase the efficiency of their business processes. The scientific sources lack the synthesis of Process Management (PM) and RPA and insights into their interrelationship. This article aims to fill the gap in the systematic analysis of interrelations between PM and RPA from a managerial perspective by identifying less researched areas and formulating insights and recommendations for future research.

scholarly journals Automation of Big Data Analytics Using Robotic Process Automation

2021 ◽  
pp. 602-605
Author(s):  
G. Malini
Keyword(s):  
Big Data ◽  
Data Analytics ◽  
Business Processes ◽  
Big Data Analytics ◽  
Human Interaction ◽  
Process Automation ◽  
Raw Data ◽  
Robotic Process Automation ◽  
Manual Intervention ◽  
Almost All

Robotic Process Automation (RPA) is now becomes a buzzword and makes it mark on almost all fields in assisting automation of repetitive human intensive tasks in a simpler manner. RPA is nothing but a software solution that mimics the human interaction with computing software and applications without manual intervention. RPA has already been adapted in almost every business processes which are repetitive. As we are in the age of information the need for retrieval of patterns from raw data is increasing unimaginably so the needs for effective tools are also in a greater need. The effectiveness of RPA can be incorporated into the ever growing data analytics to automate the process of finding patterns and predictions from big data.

scholarly journals Toward robotic process automation implementation: an end-to-end perspective

2019 ◽  
Vol 26 (2) ◽  
pp. 405-420 ◽  
Author(s):  
Filipa Santos ◽  
Rúben Pereira ◽  
José Braga Vasconcelos
Keyword(s):  
Literature Review ◽  
Case Studies ◽  
Business Processes ◽  
Design Science ◽  
Science Research ◽  
Business Organizations ◽  
Process Automation ◽  
Content Type ◽  
Robotic Process Automation ◽  
Reducing Costs

Purpose Robotic process automation (RPA) seeks to automate business processes, using software robots that interact with systems through their user interface, improving efficiency and reducing costs. However, some critical steps, such as identifying processes suitable for RPA automation, can have a tremendous impact in organizations if a wrong process is selected. Therefore, the purpose of this paper is to provide an approach for analyzing RPA development in business organizations. Design/methodology/approach This research presents a cohesive literature review about RPA, in order to identify RPA main concepts, which should be reported and considered in all RPA case studies. A model connecting the main elicited RPA concepts is presented as well as its evaluation and applicability grounded of past RPA case study (CS) analysis, using design science research. Findings The results from this research show that most of the RPA main concepts gathered in the literature review are not reported in the selected RPA CSs. Originality/value As RPA is a recent topic, literature lacks a synthetization of RPA main topics. This research aims to fill the gap on that, by identifying and synthesize the main topics related to RPA and proposing a model that connects the main RPA concepts, which can be used by researchers as a schema for conducting and writing RPA case studies.

scholarly journals A Study to Identify the Possibilities of Implementing Robotic Process Automation for the Processing of Loans in Banks

2021 ◽  
Vol 11 (4) ◽  
pp. 5486-5500
Author(s):  
Varsha Menon ◽  
Avinash Aslekar
Keyword(s):  
Financial Institutions ◽  
Change Process ◽  
Return On Investment ◽  
Process Automation ◽  
Key Factors ◽  
Robotic Process Automation ◽  
Repetitive Tasks ◽  
Operational Costs ◽  
The World ◽  
Almost All

Today, various studies are going on in every part of the globe to minimize operational costs, increase efficiency, and improve the Return on Investment by almost all organizations. Technology is one of the key factors that aid in the change process happening all over the world. Today, organizations are ready to implement any technology to help them maintain their market position in this highly competitive environment. Robotic Process Automation is a technology that could be considered of prime importance. It can solve these issues in an organization once it is implemented efficiently. RPA finds use in those organizations. The amount of manual processes is more, and the works are repetitive and time-consuming. Financial institutions are among those organizations that can take advantage of having RPA improve their operational efficiency. Financial institutions contain a lot of manual and repetitive tasks in several departments. This paper is based on the study conducted to find out the key areas in which RPA can be implemented so that it helps the financial institutions to make their lending process easier.

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