scholarly journals Singapore Mass Rapid Transit (SMRT): Operations and Revenue Cycle

2019 ◽  
Vol 14 (1) ◽  
pp. 1-14
Author(s):  
Vasant Raval ◽  
Vivek Raval

This paper discusses a case study for use in undergraduate accounting curricula. The case study presents students with an opportunity to apply their accounting information systems (AIS) knowledge in a real-world scenario by examining the provision of mass passenger transportation services in Singapore. The case offers students exposure to the services and utilities industry in a different cultural context compared to the USA. Specifically, it challenges students to (1) compare the revenue cycle of a merchandising firm with the revenue cycle of SMRT, (2) develop a context diagram of SMRT's revenue cycle, (3) verify revenue in the form of EZL transit card charges, (4) identify internal controls in the revenue cycle and related train operations that are supposed to, or should, exist, and (5) apply critical thinking to an accounting issue. This allows students to rise above a generic understanding of the revenue cycle, think critically about the interfaces between the revenue cycle and the train operations, understand how revenue data are generated in real-time, and determine how the physical view of train operations is mirrored in the logical view of its AIS. This case demonstrates that seemingly simple and comprehensible business operations can prove to be complex, and it provides students an opportunity to develop their understanding of AIS concepts at higher cognitive levels using the transportation services industry as a context.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Glyn Atwal ◽  
Douglas Bryson

Purpose The conceptualization of the Base of Pyramid (BOP) proposes that low-income markets can lead to profitable opportunities for businesses. The purpose of this study is to identify key success factors of a BOP business strategy based on a case study of the discount retailer, Dollar General, in the USA. Design/methodology/approach The research design used in this research is an in-depth case study of Dollar General in the USA. Qualitative methods are applied in both the primary and secondary data collection and during the follow-on data analysis of Dollar General. Findings Dollar General’s strategic profile is achieved through the combination of the following four actions which are tailored to compete effectively at the BOP in the USA: creating the neighborhood discounter, raising aspirational appeal, reducing service and eliminating internationalization. Research limitations/implications The case is specific to Dollar General in a US cultural context. Practical implications The case of Dollar General demonstrates how a discounter retailer should not only follow a low-cost strategy to compete at the BOP. Its ability to craft a distinctive strategy is coherent with meeting the logistical, rational and emotional needs of the low-income consumer in the USA. Social implications Many businesses have neglected rural areas of the USA as being unprofitable. The ability for businesses such as Dollar General to serve the BOP segment can foster the socio-economic well-being of communities. Originality/value The overwhelming body of the BOP literature is based on emerging markets. To the best of the authors’ knowledge, this is one of the few studies to investigate BOP business strategy in the USA.


Author(s):  
Tim Heinze ◽  
Tim Kizirian ◽  
John (Skip) Lees ◽  
Kent Sandoe

In today’s difficult economic climate, business managers must carefully consider all aspects of business operations to minimize waste and increase efficiency.  The revenue cycle continues to be the primary area of fraud and abuse requiring strong, comprehensive internal controls (AICPA 2002).  Internal controls in the revenue arena are now more important than ever. The current paper provides a control review checklist for the revenue cycle that will aid managers and independent auditors in the consumer products industry. The checklist is applicable for firms at various levels of the distribution channel and can be used as a general benchmark to perform preliminary evaluations of a company’s internal control system. Auditors can compare their company’s control objectives with the objectives that are presented. During preliminary investigations of the company’s internal control system, auditors should review whether important control objectives have been omitted and whether the omission incurs or heightens risk. The control review checklist can also be used by CFOs or Controllers in the Consumer Products industry in reviewing whether their company’s internal control systems are adequate.  The checklist provides CFOs or Controllers internal controls that external, independent auditors consider to be important.


2018 ◽  
Vol 2 (2) ◽  
Author(s):  
Adhitya Alfani ◽  
Amrie Firmansyah

ABSTRACT This study aims to evaluate internal control in the import duty cycle that focuses on the procedure for receipt of import duties on customs services for Bonded Zones. This study uses a case study of the Customs and Excise Supervision and Service Office of Bekasi, where most of its activities carry out customs, excise services for bonded zones, and are one of the offices that serve customs services and supervision in the largest Bonded Zones in Indonesia. This study used descriptive qualitative methods and was conducted during the February period. July 2016. The results of the study show that in general, the application of the import service system for BC 2.5 documents within the KPPBC Bekasi has good related internal controls which include general control and application control. However, there are still weaknesses in employee placement system, employee skills, especially in very important parts, data reconciliation, and manual database updates can result in reduced data accuracy. Keywords: customs duties, internal control, revenue cycle. ABSTRAK Penelitian ini bertujuan untuk mengevaluasi pengendalian internal pada siklus penerimaan bea masuk yang berfokus pada prosedur penerimaan bea masuk untuk Kawasan Berikat termasuk. Penelitian ini menggunakan studi kasus Kantor Pengawasan dan Pelayanan Bea dan Cukai Bekasi yang sebagian besar kegiatannya melakukan pelayanan kepabeanan dan cukai untuk kawasan berikat dan merupakan salah satu kantor yang melayani pelayanan dan pengawasan di bidang kepabeanan untuk Kawasan Berikat terbesar di Indonesia. Penelitian ini menggunakan metode kualitatif deskriptif dan dilakukan selama periode Februari s.d. Juli 2016. Hasil penelitian menunjukkan bahwa pada umumnya penerapan sistem pelayanan impor dokumen BC 2.5 di lingkungan KPPBC Bekasi sudah memiliki pengendalian internal yang baik terkait yang meliputi pengendalian umum dan pengendalian aplikasi. Namun, masih terdapat kelemahan terkait dengan sistem penempatan pegawai, kecakapan pegawai khususnya di bagian-bagian yang sangat penting, rekonsiliasi data dan update data base yang masih manual dapat mengakibatkan tingkat akurasi data menjadi berkurang. Kata Kunci: bea masuk, pengendalian internal, siklus penerimaan.


2011 ◽  
Vol 26 (1) ◽  
pp. 163-179 ◽  
Author(s):  
Ronald F. Premuroso ◽  
William S. Hopwood ◽  
Somnath Bhattacharya

ABSTRACT: It is challenging for students taking the introductory accounting information systems (AIS) course to envision how to apply the topics and concepts learned during the course in real-world situations. The motivation for this case study is to have groups of students apply the many topics and concepts learned in the first AIS course to a hypothetical real-world company situation, with particular emphasis on developing a proposed new and improved system for the revenue transaction cycle. The study is also designed to help meet several of the competencies listed under the AICPA’s Core Competency and Framework for Entry into the Accounting Profession. The case study involves analyzing three different types of revenue cycle transactions—sales by a direct sales force, retail store sales, and e-commerce website sales. Each student group is required to prepare a system analysis and design report, including addressing a list of requirements encompassing topics covered during the introductory AIS course. The requirements include preparation of data flow diagrams or system flowcharts using Microsoft Visio®, a balanced scorecard report, and the design of specification of internal controls appropriate to the revenue transaction cycle. Each group makes a presentation at the end of the semester to the class of their system recommendations using PowerPoint®. Each group also submits a written report containing their system recommendations, including responses to a list of case study questions and requirements posed by the instructor. The experiential learning process and benefits of using such a case in the introductory AIS course are discussed. Teaching methods, including Teaching Notes on how to administer the case, and suggested answers for the case study questions and requirements (both summarized and in detail) are presented. Evidence of teaching effectiveness of the case is also included.


2011 ◽  
Vol 9 (8) ◽  
pp. 15 ◽  
Author(s):  
Tim Kizirian ◽  
Tim Heinze ◽  
John (Skip) Lees

In todays difficult economic climate, business managers must carefully consider all aspects of business operations to minimize waste and increase efficiency. The revenue cycle continues to be the primary area of fraud and abuse requiring strong, comprehensive internal controls (AICPA 2002). Internal controls in the revenue arena are now more important than ever. The current paper provides a control review checklist for hospitality revenue in the gaming industry. Extant studies have often focused on internal controls for the gambling operations of the gaming industry to the neglect of the hospitality portion of the industry. For many firms in the industry, the hospitality revenue can account for half of total firm revenue. The checklist we provide can be used as a general benchmark to perform preliminary evaluations of a companys internal control system in the hospitality arena. Auditors can compare their clients control objectives with the objectives that are presented. During preliminary investigations of the companys internal control system, auditors should review whether important control objectives have been omitted and whether the omission incurs or heightens risk. The control review checklist can also be used by CFOs or controllers in the gaming industry in reviewing whether their companys internal control systems are adequate. The checklist provides CFOs or controllers internal controls that external, independent auditors consider to be important.


2005 ◽  
Vol 19 (1) ◽  
pp. 131-154 ◽  
Author(s):  
David C. Hayes ◽  
J. Kenneth Reynolds

Recently, Bain et al. (2002) emphasized the critical importance of the transaction-processing cycles and internal control topics to undergraduates in an Accounting Information Systems (AIS) course. The current article outlines an in-class, roleplay exercise designed to provide students with a working understanding of the revenue cycle and its related key documents. Additionally, the exercise encourages students to consider risk exposures, internal controls, and technological opportunities to improve business processes. A pre-/post-test reveals that the in-class role-play is a successful learning exercise that significantly increases students' understanding of the revenue cycle. The test also indicates that students enjoy the experience.


2017 ◽  
Vol 15 (4) ◽  
pp. 53-67
Author(s):  
Jacek Srokosz

The article aims to provide an overview of the most popular law teaching methods in the USA (Langdell’s Case Study together with Socratic Method, Clinical Legal Education, and Problem Solving Method) with reference to the cultural context and philosophical background. First, the characteristic features of the American legal culture with regard to teaching law and ideological grounds of the American legal education are presented. Then the methods are discussed together with the context in which they were developed and the arguments for implementing them.


2020 ◽  
Vol 43 ◽  
Author(s):  
Michael Lifshitz ◽  
T. M. Luhrmann

Abstract Culture shapes our basic sensory experience of the world. This is particularly striking in the study of religion and psychosis, where we and others have shown that cultural context determines both the structure and content of hallucination-like events. The cultural shaping of hallucinations may provide a rich case-study for linking cultural learning with emerging prediction-based models of perception.


2004 ◽  
Vol 6 (1) ◽  
pp. 75-92 ◽  
Author(s):  
James E. Goggin

Interest in the fate of the German psychoanalysts who had to flee Hitler's Germany and find refuge in a new nation, such as the United States, has increased. The ‘émigré research’ shows that several themes recur: (1) the theme of ‘loss’ of one's culture, homeland, language, and family; and (2) the ambiva-lent welcome these émigrés received in their new country. We describe the political-social-cultural context that existed in the United States during the 1930s, 1940s and 1950s. Documentary evidence found in the FBI files of three émigré psychoanalysts, Clara Happel, Martin Grotjahn, and Otto Fenichel, are then presented in combination with other source material. This provides a provisional impression of how each of these three individuals experienced their emigration. As such, it gives us elements of a history. The FBI documents suggest that the American atmosphere of political insecurity and fear-based ethnocentric nationalism may have reinforced their old fears of National Socialism, and contributed to their inclination to inhibit or seal off parts of them-selves and their personal histories in order to adapt to their new home and become Americanized. They abandoned the rich social, cultural, political tradition that was part of European psychoanalysis. Finally, we look at these elements of a history in order to ask a larger question about the appropriate balance between a liberal democratic government's right to protect itself from internal and external threats on the one hand, or crossover into the blatant invasion of civil rights and due process on the other.


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