scholarly journals Establishing criteria for evaluating lecturers’ competences: solutions for improving quality of lecturers at University of Social Sciences and Humanities, VNU -HCM

Author(s):  
Bui Ha Phuong

In the higher education environment, lecturers play an extremely important role in higher education of universities. Assessing the higher education quality based on many standards such as the training program, the facilities, the teaching staff, the supporting staff to the learners, the measures of quality improvement, ... In which, improving the qualified lecturers who meet the training needs and implementing the strategic goals of each university is as one of the requirements important. Assessing lecturers' competences is considered one of the mandatory requirements for measuring the quality of university education. The assessment of lecturers' competences is based on a variety of criteria, in which the competences of teaching, scientific research and community service are considered the core competences of the lecturer. The paper presents the necessity of proposing criteria for assessing lecturers' competences. Besides, the paper also analyzes some of the basic criteria for assessing lecturers' competences. Then, some solutions are proposed to apply these criteria in assessing the competences of lecturers at the University of Social Sciences and Humanities, Vietnam National University-Hochiminh.

Author(s):  
Phuong Dzung Pho ◽  
Phuong Thi Minh Tran

Publishing scientific research is very important in contributing to the knowledge of a discipline and in sharing experience among scientists. However, there are few studies to find solutions to improve the quantity and quality of research publications, especially those in the fields of social sciences and humanities. This case study aims at finding the difficulties that lecturers from different faculties and departments of the University of Social Sciences and Humanities, Vietnam National University – Ho Chi Minh City have encountered in publishing their research. Based on the survey data, the study suggests practical solutions to enhance Vietnamese researchers’ national and international publications in order to meet integration challenges.


In recent years attention to quality of studies is not decreasing. Lots of different level and type articles have been written, books and other literature have been published. On the other hand, over the last few years different national, regional and international science conferences and symposiums took place. So, it is obvious, that the concern in the university study quality is really huge. However, the essence of the matter lies somewhere deeper. The main goals, formulated in Bologna declaration, had to be implemented by 2010. However, now it becomes clear, that some of the vitally important things were not realised and there are more and more doubts if they will, on the whole, be carried through. The Bologna process itself is not sought to be analysed. What interests us firstly, is the quality of studies’ management question. Various researches reveal that the university study quality in some countries has significantly decreased even measuring according to the most minimal criteria. First of all, this is because most universities are oriented into providing service. It is known, that service University is not capable to ensure the proper quality of the studies and of provided education at the same time. Mass universities meant for mass usage. University education is more and more “Mc.Donaldized” (Lamanauskas, 2011a). Thus, the problem of the quality of studies remains the key problem in nowadays university work. It is understandable, that different countries have different experience in this field both in horizontal and vertical sense. The quality of studies conception despite all efforts remains diverse and has multiple meanings. Paraphrasing a familiar soviet times’ statement (“from everyone – according to possibilities, for everyone – according to demands”), one can state, that higher education can’t be provided according to demands, and it can’t be required from graduates according to their abilities and possibilities. Massification of higher education in a direct way negatively affects the quality of studies (process), as well as higher education quality (result). This is the essential risk in university management. Key words: education policy, quality of studies, management, university education system.


Author(s):  
Le Thi Truc Ngoc

The quality of education and training is determined by many factors including the quality of human resources, especially teaching staff. They do not only play the role of teachers, experts in the field of expertise, but also are advisors, lecturers who are also leaders in renovating the curriculum and teaching methodology to meet educational goals of the University and the society, etc. However, in addition to the achievements in human resource development, the quality of the teaching staff remains inadequate, failing to meet the needs of the University and the society in the context of globalization. Therefore, to overcome the limitations and improve the quality of education and training, it is urgent to need specific and comprehensive solutions to improve the quality of lecturers at higher education institutions in general and at USSH, VNU-HCM in particular. Therefore, in this article, the author presents: 1/ Some difficulties and limitations in improving the quality of teaching staff at the University of Social Sciences and Humanities, Vietnam National University Ho Chi Minh City; and 2/ Proposing some solutions to improve the quality of USSH lecturers to contribute to improving the quality of education and training to meet the needs of international integration in the current period.


Author(s):  
Hang Thi Bui ◽  
Huong Thi Thanh Ngo

Library and Information Service is a bridge which supports effectively for lectures, postgraduates and undergraduates in exploiting efficiently the information resources in the University Library. Therefore, the improvement of the quality of the Library and Information Service is a regular activity in university libraries. Based on the assessment reports and surveys concerning to the Library and Information Services at the University Library of Social Sciences and Humanities, Vietnam National University Ho Chi Minh City, the paper presents measure to improve this activity, thereby contributing to create valuable products and services in order to meet the needs of training and scientific research for users.


2015 ◽  
Vol 4 (1) ◽  
pp. 27
Author(s):  
Minh-Quang Duong

Student satisfaction has been considered an important factor in measuring the quality of learning approach and a key factor in the success of learning programs. The main purpose of this study investigated demographic factors affecting student satisfaction in Vietnamese higher education. In the study, I used a questionnaire to survey 618 third-year students of 24 departments and faculties at the University of Social Sciences and Humanities - Vietnam National University Ho Chi Minh City. The findings of this study showed that students were moderately satisfied with their environment campus. The study also shows that there were significant differences between student satisfaction and mother education dimension.


2021 ◽  
Vol 20 (3) ◽  
pp. 21-26
Author(s):  
Zamzam Amhimmid Mare

This study aims to show the importance of evaluating the teaching performance level of the University teaching members. It also aims to provide the suggested mechanisms for evaluating the teaching performance of the teaching staff members of Sebha University. This study was based mainly on documents and analytic description to collect information about the importance and ways of evaluating teachers with reference to some of the international experiences on teaching performance development. This study concluded that the absence of an experienced entity that would develop the teaching performance of faculty members is one of the main reasons for the weak teaching performance at Sebha University. Based on the results of the study, it is recommended that there should be a planned system based on measured standards and criteria for evaluating staff members to improve the quality of teaching in the higher education domain. 


2019 ◽  
Vol 21 (5) ◽  
pp. 61-85 ◽  
Author(s):  
E. V. Romanov

Introduction. The implementation of the strategic goal of Russia’s entry into one of the five largest economies in the world actualises the research aimed at identifying conditions for improving the quality of human capital, one of which is the creation of an integrated system of training and professional growth of scientific and scientific-pedagogical personnel.The aim of the present research was to substantiate the statement that the strategy of reforming higher education inRussia leads to the loss of tacit knowledge in higher education as a basis for determining the quality of educational and scientific activities. This process has a negative impact on the formation of the system of training and professional growth of scientific and scientific-pedagogical personnel (both in content and procedural aspects).Methodology and research methods. The methodological framework of the research was based on a systematic approach and an inductive method. The following general scientific methods were employed: analytical review of statistical sources and literature on the discussed issues, generalisation and comparison. The method of comparative analysis was used to assess the dynamics of changes in funding standards of universities in Sverdlovsk region, Chelyabinsk region and the Republic of Dagestan.Results and scientific novelty. The author substantiates the validity of the thesis on the loss of tacit knowledge in higher education, indirect confirmation of which is a significant reduction in the protection of PhD and doctoral theses with a significant decrease in patent activity in universities and activity to generate income from the results of intellectual activity. It is proved that the existing system of normativeper capita financing is the main “tool”, providing the loss of tacit knowledge: the level of a teacher’s workload is increased that it is impossible to carry out research related to the courses, which leads to a decrease in the quality of education. A formula for calculating the number of students, which ensures the performance of the average salary of the teaching staff at a certain number of disciplines per teacher, is proposed. On the example of the direction “Management”, it is shown that even through annual allocation of 25 budgetary places the teacher of profile disciplines will teach not less than 5 academic disciplines. In the absence of commercial recruitment comparable to the budget and additional sources of funding, the number of teaching staff will be reduced and the number of courses per teacher will increase. The proposals for preservation and reproduction of the personnel potential of state universities, involving the changes in the performance indicators of universities and the development of financial instruments that stimulate their achievement, are formulated.Practical significance. The materials and results of the research paper can be used by education authorities to develop the university strategy in terms of forecasting the volume of reductions in the number of teaching staff and the income that the university should receive to preserve its human resources.


2021 ◽  
Vol 33 (2) ◽  
pp. 130-142
Author(s):  
Oleksii Nalyvaiko ◽  
Olena Kalistova ◽  
Danylo Poliakov

The article analyzes the main reasons for de-actualization of higher education in Ukraine on the example of teaching foreign languages. The authors identified four main reasons for the deactualization of higher education: a difficult socio-economic situation caused by an incompetent organization of the production forces of the Ukrainian economy, low quality of educational services, depopulation of the Ukrainian population and a decrease in the quality of the teaching staff, a permanent increase in the cost of higher education. To confirm our assumptions, we carried out an introduction of students from different parts of Ukraine who study a foreign language. We interviewed six respondents from different universities across Ukraine about the topic: V.N. Karazin Kharkiv National University, Horlivka Institute for Foreign Languages, Ivan Franko National University of Lviv, Kyiv National Linguistic University, National Technical University “Kharkiv Polytechnic Institute” and Ternopil Volodymyr Hnatiuk National Pedagogical University. Every respondent was given a name (A-F) in order to keep their anonymity. We have presented the results of the interview. Students say that problems do not always depend on universities, but personal traits of students and teachers and modern tendencies in labor market. We gave some recommendations: the curriculum must be corrected in favor of main subjects or even subjects that will make graduates more appropriate for some posts than people without degree; teaching staff must have special pedagogical degree in order to improve their pedagogical skills; universities need to employ native speakers of taught languages; universities need to elaborate such study programs that will make their graduates more attractive candidates in labor market. The main conclusion must be so: the system of higher education has to keep up with the times and change itself according to labor market, students’ beliefs and modern tendencies in science and technology.


2020 ◽  
Vol 10 (2) ◽  
pp. 52-67
Author(s):  
Le Tan Cuong

As a major aspect of internationalization, international academic mobility has been among the most discussed issues in higher education worldwide in recent years. However, while more and more institutions in many countries show substantial interest in implementing international academic mobility programs, the practices seem to be surprisingly in slow progress in Vietnam higher education . The current study, therefore, aims to fill up the gap by exploring the reality of implementing international academic mobility programs and surveying students’ readiness as well as expectations for international academic mobility programs in the setting of the faculty of English Linguistics and Literature, University of Social Sciences and Humanities, Vietnam National University- HCM city. Using data from a semi-structured interview with the faculty dean, a semi-structured interview with 5 students having just coming back from an international academic mobility program to the Philippines in early 2020 and a questionnaire among 78 students coming from 4 continuous cohorts, the findings evidence that (1) Intra-national mobility programs outperform the international ones, (2) Students expect more orientational activities and support from the faculty, (3) Students show high level of readiness for international academic mobility programs, (4) Students are more open-minded in choosing where to go and what to do during international academic mobility programs. Recommendations are well elaborated at the latter part of the study as references for institutions that are considering internationalizing their curricular. The study hopefully sheds light on the feasibility of implementing international academic mobility programs in the setting of Vietnam higher education.


2014 ◽  
Vol 5 (1) ◽  
pp. 205-222
Author(s):  
Ariana Gabriela Acón-Matamoros ◽  
Javier Cox-Alvarado

Se detalla una propuesta para la creación de un centro de atención integral al estudiante de la Universidad Estatal a Distancia (UNED), que reúna los componentes administrativos y tecnológicos, enfocados en atención al cliente, para brindar una respuesta de calidad a los estudiantes.La importancia de la creación del centro de atención integral al estudiante se describe en el desarrollo de esta investigación, y los beneficios inmediatos para los estudiantes y la universidad.A su vez una mejora en el servicio que se presta al estudiantado, representa el mejoramiento continuo, repercute en la calidad de la educación superior que brinda la universidad a sus estudiantes, apoyado por los sistemas de información con los que se cuenta y los procesos de autoevaluación y acreditación de la UNED.Palabras clave: atención integral, servicio al estudiante, calidad en los servicios, calidad en la educación superior.AbstractA proposal for the creation of the student integral attention for the Universidad Estatal a Distancia (UNED), satisfying the administrative and technological components, focused on customer service to provide quality feedback to students is detailed.The importance of the creation of the student integral attention is described on this research and the immediate benefits for students and the university.At the same time an improvement in the service provided to students, represents the continuous improvement and makes an impact in the quality of higher education that the university provides to its students, supported by the information systems that already exists and the self-assessment and accreditation process of the UNEDKeywords: integral attention, student services, services quality, higher education quality.


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