scholarly journals The Factors Influencing Student Satisfaction in Vietnamese Higher Education

2015 ◽  
Vol 4 (1) ◽  
pp. 27
Author(s):  
Minh-Quang Duong
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Factors Affecting ◽  
Social Sciences And Humanities ◽  
Vietnamese Higher Education ◽  
Learning Programs ◽  
National University ◽  
Key Factor ◽  
The University

Student satisfaction has been considered an important factor in measuring the quality of learning approach and a key factor in the success of learning programs. The main purpose of this study investigated demographic factors affecting student satisfaction in Vietnamese higher education. In the study, I used a questionnaire to survey 618 third-year students of 24 departments and faculties at the University of Social Sciences and Humanities - Vietnam National University Ho Chi Minh City. The findings of this study showed that students were moderately satisfied with their environment campus. The study also shows that there were significant differences between student satisfaction and mother education dimension.

scholarly journals University Experiences and Satisfaction of Vietnamese University Students

2015 ◽  
Vol 5 (4) ◽  
pp. 90
Author(s):  
Quang Minh Duong
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Quantitative Research ◽  
Negative Effects ◽  
Social Sciences And Humanities ◽  
Positive Effects ◽  
Learning Programs ◽  
National University ◽  
University Experiences ◽  
University Experience

<p>Student satisfaction is an important part of the effort to market higher education successfully and learning programs, and an important factor in measuring the quality of learning approach. This study explored the student satisfaction in Vietnamese higher education, and how student satisfaction was affected by personal and university experience variables. A quantitative research method was used in the study; out of the 618 third-year students of 24 departments and faculties at in the University of Social Sciences and Humanities - Vietnam National University Ho Chi Minh City responded to the study and were study participants. The findings of this study show that students were moderately satisfied with their environment on campus. The study also shows that of university experiences had significant positive effects and personal variable had significant negative effects on student satisfaction. </p>

scholarly journals Establishing criteria for evaluating lecturers’ competences: solutions for improving quality of lecturers at University of Social Sciences and Humanities, VNU -HCM

2019 ◽  
Vol 3 (1) ◽  
pp. 18-24
Author(s):  
Bui Ha Phuong
Keyword(s):  
Social Sciences ◽  
Higher Education ◽  
University Education ◽  
Teaching Staff ◽  
Social Sciences And Humanities ◽  
Education Environment ◽  
Higher Education Quality ◽  
National University ◽  
The University

In the higher education environment, lecturers play an extremely important role in higher education of universities. Assessing the higher education quality based on many standards such as the training program, the facilities, the teaching staff, the supporting staff to the learners, the measures of quality improvement, ... In which, improving the qualified lecturers who meet the training needs and implementing the strategic goals of each university is as one of the requirements important. Assessing lecturers' competences is considered one of the mandatory requirements for measuring the quality of university education. The assessment of lecturers' competences is based on a variety of criteria, in which the competences of teaching, scientific research and community service are considered the core competences of the lecturer. The paper presents the necessity of proposing criteria for assessing lecturers' competences. Besides, the paper also analyzes some of the basic criteria for assessing lecturers' competences. Then, some solutions are proposed to apply these criteria in assessing the competences of lecturers at the University of Social Sciences and Humanities, Vietnam National University-Hochiminh.

scholarly journals Factors Affecting Student Satisfaction with Higher Education Service Quality in Vietnam

2022 ◽  
Vol 11 (1) ◽  
pp. 339-351
Author(s):  
Nguyen Chi
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Educational Administration ◽  
Linear Regression Analysis ◽  
Teaching Staff ◽  
Factors Affecting ◽  
Education Services ◽  
Quality Of Higher Education ◽  
National University

<p style="text-align: justify;">Higher education plays an important role in providing students with knowledge and skills to enter the labor market. The quality of higher education, the satisfaction of the quality of higher education has been concerned by many individuals and organizations. The study aims to explore the factors affecting student satisfaction with the quality of higher education services in Vietnam. Research data was collected from survey results by questionnaires from 396 students of An Giang University, Vietnam National University Ho Chi Minh City, Vietnam. SPSS 20, AMOS 24 software is used for analysis and evaluation of scales through Cronbach's Alpha reliability coefficient; exploratory factor analysis EFA; CFA confirmatory factor; SEM linear regression analysis to test the hypotheses. The results of the SEM model study show that there are six factors affecting student satisfaction with the quality of higher education services in Vietnam, including teaching staff; facilities and teaching facilities; ability to serve; educational activities; student support activities; education programs. From the research results, discussions on educational administration are proposed to improve student satisfaction with the quality of higher education services in Vietnam.</p>

Communication Efficacy and University Experiences of Vietnamese Students

2016 ◽  
Vol 3 (1) ◽  
pp. 216
Author(s):  
Minh-Quang Duong
Keyword(s):  
Quantitative Research ◽  
Ho Chi Minh City ◽  
Social Sciences And Humanities ◽  
Positive Effects ◽  
Vietnamese Higher Education ◽  
National University ◽  
University Experiences ◽  
University Experience ◽  
The University ◽  
Study Participants

<p>Communication efficacy is important especially during the process of seeking job and<strong> </strong>is essential to the success of both the student and the teacher in learning environment. This study explored the students’ communication efficacy in Vietnamese higher education, and how students’ communication efficacy was affected by university experience variables. A quantitative research method was used in the study; out of the 618 third-year students of 24 faculties and departments in the University of Social Sciences and Humanities - Vietnam National University Ho Chi Minh City responded to the study and were study participants. The finding of this study presents that students were moderated with their communication efficacy. The study also shows that of university experiences persistently exhibited significant positive effects on students’ communication efficacy. Recommendation of study was discussed.</p>

scholarly journals Solutions to scholarly publishing in social sciences and humanities

2017 ◽  
Vol 1 (X1) ◽  
pp. 91-103
Author(s):  
Phuong Dzung Pho ◽  
Phuong Thi Minh Tran
Keyword(s):  
Social Sciences ◽  
Survey Data ◽  
Scientific Research ◽  
Ho Chi Minh City ◽  
Social Sciences And Humanities ◽  
National University ◽  
The University ◽  
Quality Of Research

Publishing scientific research is very important in contributing to the knowledge of a discipline and in sharing experience among scientists. However, there are few studies to find solutions to improve the quantity and quality of research publications, especially those in the fields of social sciences and humanities. This case study aims at finding the difficulties that lecturers from different faculties and departments of the University of Social Sciences and Humanities, Vietnam National University – Ho Chi Minh City have encountered in publishing their research. Based on the survey data, the study suggests practical solutions to enhance Vietnamese researchers’ national and international publications in order to meet integration challenges.

Factors affecting the Faculty of Social Sciences and Humanities student’s satisfaction on Can Tho University quality of training services

2021 ◽  
Vol 66 (1) ◽  
pp. 120-135
Author(s):  
Thao Tang Dinh Ngoc ◽  
Tron Nguyen Van ◽  
Phat Vo Tan ◽  
Thanh Nguyen Duong
Keyword(s):  
Social Sciences ◽  
Student Satisfaction ◽  
Factors Affecting ◽  
Social Sciences And Humanities ◽  
The Social ◽  
Administrative Procedures ◽  
Quota Sampling ◽  
Humanities Students ◽  
Training Services

The study was conducted to find out the satisfaction level of students of the School of Social Sciences and Humanities with the quality of training services of Can Tho University. Research data were collected from 240 students who have been studying at School of Social Sciences and Humanities by the quota sampling method from course of 41 to 44, studying at the school with the majors of Literature, Vietnam studies, Information Studies and Sociology. The EFA exploratory factor analysis method and linear regression are used to identify groups of factors that affect the satisfaction of the Social Sciences and Humanities students with the quality of CTU's training services. The research results showed that there are four groups that affect student satisfaction, which are the educational environment, training programs, pedagogical skills and administrative procedures. In general, the students of the Faculty of Social Sciences and Humanities are satisfied with the quality of training services at CTU.

scholarly journals Value co-creation: a study of life quality at an university in the south Brazil

2020 ◽  
Vol 11 (3) ◽  
pp. 833
Author(s):  
Maicon Da Silva ◽  
Luis Carlos Alves Da Silva ◽  
Flávio Régio Brambilla
Keyword(s):  
Higher Education ◽  
Student Satisfaction ◽  
Life Quality ◽  
Education Institution ◽  
Point Of View ◽  
Private Higher Education ◽  
The South ◽  
South Of Brazil ◽  
The University

This article aimed to analyze the life quality in a private higher education institution, from the point of view of students, through the value co-creation in higher education. Methodologically, research is characterized as a case study, and the unit of analysis was a University located in the Rio Pardo/RS Valley, in the south of Brazil where five students from the courses of administration and accounting sciences were selected to apply the research. The data collection was done through interviews, carried out through there is a script of questions previously established. The results highlight that the life quality in the university is directly related to the co-creation, on the one hand there is the desire to learn from the students and on the other the quality of the information that is passed on to them. The research also shows that the quality of life in the University is directly linked to student satisfaction and value creation, resulting from individual or joint actions (institution, professor and student).

scholarly journals Application of the SERVQUAL Model for the Evaluation of the Service Quality in Moroccan Higher Education: Public Engineering School as a Case Study

2020 ◽  
Vol 9 (5) ◽  
pp. 223
Author(s):  
Ouissal GOUMAIRI ◽  
Es-Saâdia AOULA ◽  
Souad BEN SOUDA
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
Student Satisfaction ◽  
Assessment Tools ◽  
Job Market ◽  
Engineering School ◽  
Five Dimensions ◽  
Quality Of Higher Education ◽  
The University

The quality of higher education systems currently represents a major challenge for the development of societies. In Morocco, engineering education is at the heart of this development, it is a major and necessary lever which, due to an increasingly demanding job market, faces several challenges. According to Moroccan Directorate for Strategies and Information Systems (2018) these challenges are classified into two categories: quantitative (low rate of Moroccan engineers compared to global figures; 1.57 graduates in engineering per 10,000 inhabitants in 2016) and qualitative (adaptation of the academic curriculum to the needs of the job market). However, little work has been done on the introduction of service assessment tools in higher education in Morocco (Akrim, Figari, Mottier-Lopez, & Talbi, 2010).In our article, we are interested in the SERVQUAL method (SERVice QUALity-Quality of Service). This approach, initially designed to measure customer satisfaction in a company, allows, when applied to higher education, to measure student satisfaction at the university. Based on a bibliographic research, we have identified the five dimensions of the model that impact the quality of service.Through the application of this model to a sample of students from a public engineering school, we have been able to determine that tangible elements and physical installations have the biggest impact on service quality with a negative quality gap (-2.0275). As a result, more efforts are needed in these dimensions to improve service quality.In conclusion, the SERVQUAL model, applied to the educational system and more precisely higher education, allows to quantify the non-quality by measuring the gap between the perception of the students and their expectations for a good service. It has the advantage of helping decision-makers take corrective actions needed to improve the service quality provided by universities as a part of a process of continuous improvement to achieve higher degree of excellence.

scholarly journals Curriculum Development in Higher Education - from Theory to Practice at University of Education - Hanoi National University in the Context of University Autonomy Implementation

2019 ◽  
Author(s):  
Duong Thi Hoang Yen ◽  
Nguyen Phuong Huyen ◽  
Nguyen Thi Thanh Ly ◽  
Nghiem Thi Duong
Keyword(s):  
Higher Education ◽  
Curriculum Development ◽  
Undergraduate Curriculum ◽  
Education Curriculum ◽  
University Autonomy ◽  
Higher Education Curriculum ◽  
Theory To Practice ◽  
National University ◽  
The University

In the trend of innovation and autonomy in higher education, curriculum development plays an important role for each university to affirm its quality and position. This paper argues that a new meaning for undergraduate Curriculum must be developed to reflect the University's autonomy, and ensure efficiency. This will require renewed discussion about many aspects of curriculum in higher education, from theory to practice. With that meaning, this paper also reflects the result of a study on the curriculum development of the University of Education (UED) - one of the member unit of Hanoi National University (VNU), in order to assess the degree of autonomy and effectiveness of the curriculum and  proposing solutions to ensure the quality of training, realize the vision and mission of the University.

scholarly journals How scientific research changes the Vietnamese higher education landscape: Evidence from social sciences and humanities between 2008 and 2019

F1000Research ◽  
2020 ◽  
Vol 9 ◽  
pp. 152
Author(s):  
Thi-Huyen-Trang Nguyen ◽  
Trung Tran ◽  
The-Tung Dau ◽  
Thi-Song-Ha Nguyen ◽  
Thanh-Hung Nguyen ◽  
...  
Keyword(s):  
Social Sciences ◽  
Higher Education ◽  
Science Communication ◽  
Industrial Revolution ◽  
Research Output ◽  
Research Performance ◽  
High Volume ◽  
Social Sciences And Humanities ◽  
Vietnamese Higher Education

Background: In the context of globalization, Vietnamese universities, whose primary function is teaching, there is a need to improve research performance. Methods: Based on SSHPA data, an exclusive database of Vietnamese social sciences and humanities researchers’ productivity, between 2008 and 2019 period, this study analyzes the research output of Vietnamese universities in the field of social sciences and humanities. Results: Vietnamese universities have been steadily producing a high volume of publications in the 2008-2019 period, with a peak of 598 articles in 2019. Moreover, many private universities and institutions are also joining the publication race, pushing competitiveness in the country. Conclusions: Solutions to improve both quantity and quality of Vietnamese universities’ research practice in the context of the industrial revolution 4.0 could be applying international criteria in Vietnamese higher education, developing scientific and critical thinking for general and STEM education, and promoting science communication.

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