scholarly journals Performance Measurement Analysis Based on Baldrige Excellence Framework in Palm Oil Company

2021 ◽  
Vol 23 (2) ◽  
pp. 146-154
Author(s):  
Tania Alda
Keyword(s):  
Performance Measurement ◽  
Early Stage ◽  
Excellent Performance ◽  
Maximum Score ◽  
Root Cause ◽  
A Value ◽  
Leadership Strategy ◽  
Measurement Analysis ◽  
Fishbone Diagram ◽  
Oil Company

Performance measurement is needed to evaluate the condition of the company. Based on preliminary discussions with the company, the company's performance measurement still focused on the financial aspects and has not carried out a comprehensive performance measurement involving other aspects of the company that is also important to know its performance. So, the company does not know the substantive condition of the company. The purpose of this research is to identify the position by using the Baldrige excellence framework (BEF) so that the company knows its condition and can improve and enhance the company's performance. Baldrige excellence framework used to identify the position of the company using seven criteria, namely leadership, strategy, customers, knowledge management, workforce, operations, and results. After identifying the company's position with the baldrige excellence framework, then analysis is carried out to find the root cause of the problem based on the Baldrige Excellence Framework assessment using a fishbone diagram. The maximum score of the Baldrige Excellence Framework is 1000. Based on the assessment, the results showed that the company was in the Early Result category with a value of 314,25. It means that the company is already at a good early stage to achieve the company's excellent performance.

Stomatologic complications of eating disorders

2012 ◽  
Vol 153 (45) ◽  
pp. 1779-1786 ◽  
Author(s):  
Mária Resch ◽  
Ágnes Nagy
Keyword(s):  
Eating Disorders ◽  
Oral Cavity ◽  
Oral Hygiene ◽  
Early Stage ◽  
Multidisciplinary Treatment ◽  
Young Generation ◽  
Systemic Diseases ◽  
Root Cause ◽  
Multidisciplinary Nature ◽  
International Experts

Since the 1990s numerous international experts have reported about the somatic complications of eating disorders including those having a dental and stomatological nature. Several reports emphasised that deformations in the oral cavity resulting from this grave nutritional disease typical of the young generation could already appear in the early stage and, therefore, dentists are among the first to diagnose them. Dentists are still often unaware of the importance of their role in multidisciplinary treatment. Even if they knew what the disease was about and recognised it on the basis of deformations in the oral cavity in time, their advice that their patients should brush their teeth more often would fail to eliminate the root cause of the problem. Not only the earliest possible treatment of the complications of the bingeing-purging mechanism and the maintenance of oral hygiene are important, but controlling and curing pathological habits with active participation of psychiatrists are also required to ensure full recovery. Due to the multidisciplinary nature of the disease, manifold communication is required. For this reason, publishing the dental ramifications of organic and systemic diseases at dental conferences and in technical journals, as well as providing information about oral complications of eating disorders for general practitioners and specialists are particularly important. Orv. Hetil., 2012, 153, 1779–1786.

Site controlling in infrastructure projects by digital methods

2021 ◽  
Author(s):  
Tino Walther ◽  
Marianne Pieper ◽  
Hans-Joachim Bargstädt
Keyword(s):  
Performance Measurement ◽  
Construction Industry ◽  
Process Model ◽  
Current Practice ◽  
Early Stage ◽  
Recommendations For Action ◽  
Digital Planning ◽  
The Status ◽  
Project Controlling ◽  
Digital Methods

<p>The construction industry is essentially determined by digital transformation and an increasingly complex market environment. Project controlling and monitoring is of high importance for construction site activities to achieve the project goals. Digital planning and recording methods make it possible to identify deviations at an early stage and to ensure the profitability of the project. To discuss the current practice of construction performance measurement as well as digital approaches in this domain, a qualitative study was carried out. The results of this empirical analysis examine the status quo of the construction performance measurement in civil engineering companies to illustrate the currently used methods and trends. Findings for the future use of digital planning and recording methods were obtained from the investigation. Based on empirical hypotheses, recommendations for action as well as for an improved process model are given.</p>

scholarly journals PERFORMANCE MEASUREMENT ANALYSIS USING BALANCE SCORECARD IN dr. H. SOEWONDO KENDAL HOSPITAL

2021 ◽  
Vol 10 (1) ◽  
pp. 71-81
Author(s):  
Yollanda Lakshinta Harningrum ◽  
Mimin Nur Aisyah
Keyword(s):  
Performance Measurement ◽  
Descriptive Analysis ◽  
Case Study Research ◽  
Hospital Performance ◽  
Balance Scorecard ◽  
Quantitative Descriptive Analysis ◽  
Financial Perspective ◽  
Measurement Analysis ◽  
Process Perspective ◽  
Quantitative Descriptive

Abstrak: Analisis Pengukuran Kinerja Dengan Pendekatan Balance Scorecard di RSUD dr. H. Soewondo Kendal. Tujuan penelitian ini adalah untuk mengevaluasi kinerja RSUD dr. H. Soewondo Kendal dengan menggunakan Balance Scorecard (BSC). Penelitian ini merupakan penelitian studi kasus dengan menggunakan teknik analisis deskriptif kuantitatif. Sampel penelitian berjumlah 180 responden yang terdiri dari 94 pasien/ keluarga pasien dan 86 karyawan rumah sakit. Data dikumpulkan melalui metode dokumentasi dan kuesioner. Hasil penelitian menunjukkan bahwa: (1) Perspektif keuangan menunjukkan kinerja sangat-sangat baik mencapai skor 13 dari 15 (86,6%); (2) Perspektif pelanggan menunjukkan kinerja baik mencapai skor 10 dari 14 (71,42%); (3) Perspektif proses bisnis internal menunjukkan kinerja yang cukup mencapai skor 5 dari 10 (50%); dan (4) Perspektif pembelajaran dan pertumbuhan menunjukkan kinerja baik mencapai skor 8 dari 13 (61,54%). Secara keseluruhan, kinerja RSUD dr. H. Soewondo Kendal dinilai baik dengan skor 36 dari 52 (67,17%).Kata kunci: Pengukuran Kinerja, Balance Scorecard, Kinerja Rumah SakitAbstract: Performance Measurement Analysis Using Balance Scorecard in dr. H. Soewondo Kendal Hospital. The purpose of this study is to evaluate the performance of RSUD dr. H. Soewondo Kendal by using the Balance Scorecard (BSC). This research is a case study research using quantitative descriptive analysis techniques. The research sampels included 180 respondents consisting of 94 patients’ / patients' families and 86 hospital employees. Data was collected through documentation and questionnaire methods. The results show that: (1) Financial perspective shows a very very good performance reaching a score of 13 out of 15 (86.6%); (2) The customer perspective shows good performance reaching a score of 10 out of 14 (71.42%); (3) Internal business process perspective shows sufficient performance to reach a score of 5 out of 10 (50%); and (4) Learning and growth perspective shows good performance reaching a score of 8 out of 13 (61.54%). Overall, the performance of RSUD dr. H. Soewondo Kendal was rated as good with a score of 36 out of 52 (67.17%).Keywords: Performance Measurement, Balance Scorecard, Hospital Performance

scholarly journals Effective Reduction in Utility Cost in A Beverage Plant

2019 ◽  
Vol 8 (6S3) ◽  
pp. 2108-2112
Keyword(s):  
Power Analysis ◽  
Cooling Tower ◽  
Quality Cost ◽  
Value Stream ◽  
Root Cause ◽  
A Value ◽  
Effective Reduction ◽  
Input Variables ◽  
Utility Cost ◽  
Value Stream Map

This project. is about in-depth focus on equipment power analysis and effective reduction in Utility and Quality Cost. A Value Stream Map has been developed and analyzed to identify critical focus areas in Utilities, Process and Line. The most significant key input variables have been identified and those are Boiler, Old-Utilities, New-Utilities, Process Area & Cooling Towers, which are prioritized based upon their relationship with the key output metric. Key input, process, and output metrics have been identified. As a part of Root cause analysis, Power consumption is high due to Running of 2 compressors, yolk chiller, raw water pump, cooling tower pumps & fan and new refrigeration for cooling tower pump. Potential implementation solutions are to be developed, evaluated, and optimized based upon their effectiveness impacting the key output, robustness to variation and ease of implementation. The final improvement solution has been incorporated into the process organization and the improvement gains of 3 – 25 KWH are being expected.

Diagnoses the causes of cost deviation in Iraqi construction projects

2021 ◽  
Vol 14 (3) ◽  
pp. 36-50
Author(s):  
Eman Mahde ◽  
Nidal A. Jasim
Keyword(s):  
Construction Projects ◽  
Root Cause Analysis ◽  
Cause Analysis ◽  
Analysis Techniques ◽  
Root Cause ◽  
Analysis Tools ◽  
Fishbone Diagram ◽  
Implementation Method ◽  
Planning Group

Root cause analysis techniques are an excellent choice for identifying the root causes of cost deviation in Iraqi construction projects. Many root cause analysis tools, such as the Fishbone diagram (FD), Pareto diagram (PD), and 5-Why analysis, have started to emerge from the literature as standard guidelines for identifying root causes. This study identified eighteen causes of cost deviation in construction projects, which they classified into three major groups (planning causes, designing causes, and execution causes). Pareto study indicates that twelve causes out of eighteen represent the most significant causes of cost deviation. After that, these eleven causes were filtered by 5-Why analysis, which concluded that insufficient project information and the implementation method is not appropriate with the project type are root causes for the planning group, while unclear owner requirements and changes in design are root causes for the designing causes group, Finally, changes in orders is a root cause for execution group.

System dynamics applications in performance measurement research

2020 ◽  
Vol 69 (7) ◽  
pp. 1541-1578 ◽  
Author(s):  
Olufunke Olufunmi Oladimeji ◽  
Heather Keathley-Herring ◽  
Jennifer A. Cross
Keyword(s):  
Literature Review ◽  
System Dynamics ◽  
Performance Measurement ◽  
Bibliometric Analysis ◽  
English Language ◽  
Early Stage ◽  
Research Area ◽  
Content Type ◽  
Stage Of Development ◽  
Current State

PurposeThis study investigates system dynamics (SD) applications in performance measurement (PM) research and practice. A bibliometric analysis was conducted to investigate the maturity of this research area and identify opportunities for development.Design/methodology/approachA systematic literature review (SLR) was conducted to provide a comprehensive and rigorous review of the existing literature. The search was conducted on 10 platforms identifying 97 publications, which were evaluated using bibliometric analysis.FindingsThe analysis revealed that applications of SD are most commonly used in the PM system design phase to model organisational performance. In addition, the bibliometric results showed a highly dispersed author set, with most studies using exploratory methods, suggesting that the research is in a relatively early stage of development. The results also showed that over 50 per cent of the causal models were not validated, emphasizing an important methodological gap in this research area.Research limitations/implicationsThis SLR is limited to indexed publications on 10 platforms, the search strategy was relatively precise and only available papers in English language were used for the literature review.Practical implicationsPM systems supported by SD can help managers understand and improve organisational behaviours by addressing dynamic complexities and relationship between variables. This study evaluates the maturity of this research area including information about the current development of this area and opportunities to build on existing knowledge.Originality/valueThis study identifies how SD approaches are applied to PM and highlights areas that require further research consideration. This paper is the first of two publications to result from this study and focuses on evaluating the current state of this research area.

Identification and Correction of Rotor Instability in an Oil-Free Gas Turbine

2008 ◽  
Author(s):  
Daniel R. Lubell ◽  
Jonathan L. Wade ◽  
Navjot S. Chauhan ◽  
John G. Nourse
Keyword(s):  
Gas Turbine ◽  
Gas Turbines ◽  
Early Stage ◽  
Turbine Wheel ◽  
Free Gas ◽  
Foil Bearings ◽  
Root Cause ◽  
Final Design ◽  
Acceptance Tests ◽  
Conventional Oil

The direction of advanced gas turbines and other turbomachinery has been towards oil-free designs, enabled by the significant improvements of high temperature foil bearings. The advantages of oil-free gas turbines have been studied and shown to be realistic. However, the oil-free technology is still at an early stage in its development relative to conventional oil lubricated turbomachinery systems which have been studied and manufactured for about 100 years, and the bearings even longer. Oil-free gas turbines are most successful as a system design initiated with oil-free bearings. Making these successful designs requires knowledge of the strengths and weaknesses of integrating oil-free bearings. A common example is foil bearings, the type typically considered for oil-free gas turbines. These bearings are lower in damping than their oil lubricated counterparts. Therefore special considerations are made by the experienced oil-free gas turbine designer early in the design process. Knowledge of the opportunities for instability that are not as common in conventional turbomachinery provides value to the final design. This paper presents the identification and correction of rotor instability in an oil-free microturbine of a 65 kW system. The manufacturer put significant effort into identifying the root cause of the seemingly random occurrences of rotor instability, in order to improve yield for acceptance tests. Through the application of conventional rotordynamics theory and techniques, combined with 3-D imaging of complex cast parts, the root cause was identified as an Alford’s-type force at the turbine driven by critical machined and cast features of the turbine wheel that would not have been important in a conventional oil lubricated turbomachine. A successful corrective process has been put in place, providing final confirmation of the root cause.

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