Causes of Ineffective Electronic Journal Subscription in Academic Library

Author(s):  
Kuncoro Galih Pambayun

Problem Statement: The high cost of e-journal subscriptions makes it difficult for universities to have several databases for scientific disciplines. Meanwhile, database subscriptions is one of the library accreditation assessment points that create prestige for universities. Purpose: This study aims to determine the ineffectiveness of e-Journal subscriptions in the IPDN Library. Method: Method: Data were collected by interviewing 13 respondents out of a survey of 90 with the Convergent Parallel Mixed Method.  The obtained data were further analyzed using a technique adapted from Sin and Kim's research, which is based on the factors influencing a person's desire to use electronic journal database facilities. This technique analyzed the readiness of human resources, infrastructure, budget, and legal protection. Result: The result showed that the librarian's human resource's support is in the very good category. Furthermore, users possess very good computer and software skills, good motivation and electronic search skills, and moderate foreign language skills. However, university libraries still lack infrastructure support due to insufficient search equipment, inadequate internet network, and limited content. Although budget support is included in the lacking category, institutional support related to the legal protection is sufficient, while sharing and using e-resources are carried out with the National Library. In addition, due to the numerous academic institutions in Asia, sharing and use of e-resources have become difficult, with poor collaborations among universities within the country.  Conclusion: The causes of ineffective e-journal subscriptions are budget constraints, limited supporting devices, poor internet network, limited content, as well as lack of e-resource collaboration and sharing with other university libraries.  Keywords: E-Journal Subscription; e-Resources; Library Services; Academic Library, IPDN Library     Abstrak Permasalahan: Tingginya biaya langganan e-journal menyebabkan tidak semua perguruan tinggi mampu memiliki banyak database disiplin ilmu, bahkan banyak yang tidak mampu memiliki satu pun. Sementara itu, menjadi salah satu poin penilaian akreditasi perpustakaan dan menjadikan prestise tersendiri bagi perguruan tinggi. Tujuan: Penelitian ini bertujuan untuk mendeskripsikan mengapa langganan E Journal di Perpustakaan IPDN kurang efektif. Metode: Penelitian ini menggunakan Convergent Parallel Mixed Method. Pengambilan data melalui wawancara mendalam terhadap 13 informan dan survey terhadap 90 responden. Teknik analisa datanya menggunakan analisis yang telah diadaptasi dari model penelitian Sin dan Kim mengenai faktor-faktor yang mempengaruhi keinginan seseorang untuk menggunakan fasilitas pangkalan data jurnal elektronik dan menganalisa faktor kesiapan SDM, infrastruktur, anggaran, dan payung hukum. Hasil: Temuan penelitian menunjukkan bahwa berkaitan dengan dukungan SDM pustakawan sangat baik, kemampuan menggunakan komputer dan software pemustaka sangat baik, motivasi dan keterampilan penelusuran elektronis tergolong baik, serta kemampuan bahasa asing sedang. Adapun berkaitan dengan infrastruktur masih sangat kurang, yang disebabkan karena perangkat pendukung penelusuran masih sangat kurang, jaringan internet sangat kurang, dan konten yang disediakan terbatas. Selanjutnya dalam hal dukungan anggaran termasuk dalam kategori kurang. Dukungan kelembagaan berkaitan dengan payung hukum tergolong cukup, akan tetapi sharing dan pemanfaatan e-resource hanya terlaksana dengan Perpustakaan Nasional saja, sementara dengan beberapa lembaga akademik di asia tidak berjalan baik, bahkan belum dilakukan kolaborasi dengan universitas di dalam negeri. Kesimpulan: Penyebab langganan e-journal menjadi kurang efektif di IPDN diantaranya adalah keterbatasan anggaran, keterbatasan perangkat pendukung, jaringan internet yang buruk, konten yang terbatas, serta belum dilakukannya kolaborasi sharing/pemanfaatan e-resource dengan perpustakaan perguruan tinggi lain. Kata kunci: Langganan e-Journal, e-Resources, Layanan Perpustakaan; Perpustakaan Akademik; Perpustakaan IPDN

2017 ◽  
Vol 38 (8/9) ◽  
pp. 497-510
Author(s):  
Gihani S. Rajapakse ◽  
K. Kiran

Purpose The purpose of this paper is to explore succession planning in academic libraries, specifically to understand how succession planning is carried out and how the decisions-making styles of library managers influence each stage of the succession planning. Design/methodology/approach A qualitative approach was used to gather data through a document analysis and interviews with library managers at four Sri Lankan university libraries. Data analysis was done applying the framework analysis (FA) tool. Findings The study revealed that succession planning has been practiced in Sri Lankan university libraries to develop a bench strength, skilled backup for key positions at all levels, while inculcating leadership competencies in their respective positions. The dominant decision style is the identifiable decision-making style within the succession planning process. Research limitations/implications The volume of the data obtained depends largely on the participants’ responses, and the interpretation of the data is subjected to minimum personal biasness of the researcher. Practical implications An understanding of how decision-making styles influence practices of succession planning contributes to assist library managers to carry out succession planning within the limitations of their autonomy to do so. The findings of this study benefit library managers in recognizing their own decision-making styles and the level of succession planning they have achieved. Social implications Library managers’ decision-making style can have an influence on how succession planning is carried out successfully at an academic library to ensure continuity of the library’s mission and vision. Originality/value This is the first known study to investigate how decision-making style of the manager influences each level of the succession planning at an academic library. The use of a systematic FA method for the qualitative data analysis reveals trustworthy results.


2003 ◽  
Vol 34 (3) ◽  
pp. 69-85
Author(s):  
Dae-Shin Kang ◽  
Yong-Su Shin ◽  
Mal-Suk Shin ◽  
Hyea-Jeong Yoon

IFLA Journal ◽  
2020 ◽  
pp. 034003522094494
Author(s):  
Sangita Basak ◽  
Shamima Yesmin

In academic libraries, the obligation to pay a fine for overdue books is a common global phenomenon. As university libraries try to meet the growing expectations of their users with limited resources, it is important to ensure that the existing collection is available in circulation. This study investigated overdue returns at the BRAC University library, Bangladesh, focusing on the reasons why users returned their books late; students’ satisfaction with the current overdue policies; and suggested improvements to the overdue procedures. The study was carried out using a quantitative methodology. Structured questionnaires were distributed to the students and data was collected over a period of 60 days between March and April 2019. Of the 300 questionnaires distributed, 258 were returned, with a response rate of 86%. The primary reasons for users’ late return of books were forgetfulness and not completing the task required from the book. It is a positive fact of the study that, most students did not show unwillingness to use the library again after fine had been imposed for a late return; a large number of them managed to pay the fine out of their pocket money. The library’s current policies were considered to be satisfactory. The students considered them to be a form of discipline, which made them return items at the appointed time. There was no gender bias in their reactions. Suggestions for improvement included increasing the collection of hard-copy and e-books. The outcomes of this research may help to develop the overdue and circulation policies of academic libraries in developing countries.


2013 ◽  
Vol 8 (3) ◽  
pp. 64
Author(s):  
Kathleen Reed

Objective – Texas A&M University Libraries have delivered free documents and interlibrary loans for ten years via the Get it for me service. This study explores whether the needs of customers are being met, areas for improvement, acceptable turnaround times, why some resources are never picked up, preferred format and steps to obtaining resources, places searched before submitting a request, and whether users ever purchased resources after obtaining them through Get it for me. Design – Online questionnaire. Setting – Large academic library system located in Texas, United States. Subjects – Researchers used responses from 735 registered users of the Get it for me service (12% undergraduates, 49% graduate students, 21% faculty, 15% staff, 1% distance education, 2% other). Methods – The authors emailed all currently registered users of the Get it for me service (n=23,063) inviting them to participate in a survey. The survey ran for two weeks, with no follow-up emails sent. Main Results – The return rate of 3.18% (n=735/23,063) surpassed the participant goal to achieve a confidence level of 95%, with a confidence interval of 4%. Researchers found that 79% of respondents are satisfied with turnaround time, with 54% of respondents desiring items within three days. Expectations increased with position in the academy. Time is the significant factor in users not retrieving ordered items; items are no longer needed after deadlines pass or other related materials are found. Responses revealed that 55% of users prefer print to e-books, although 70% of participants would accept an e-book version if print is not available. Participants were evenly split between reading documents online and printing them to read offline. About one quarter of respondents bought or suggested that the library purchase an item requested via Get it for me. When participants encountered a problem, 55% of respondents would contact library staff and 45% would check the service FAQ. Of those that contacted staff, there is a 94% satisfaction rate. Overall, 95% of respondents checked the libraries’ online catalogue for availability, 83% looked in e-journal collections, and 74% checked Google or Google Scholar. Get it for me was complimented on its user-friendly interfaces and policies, and the money and time it saves its users. In terms of criticism, users requested better quality scanned documents, longer interlibrary loan times, and a PDF instead of a link when an article is found by staff. Conclusion – The author concludes that the document delivery and interlibrary loan services delivered by Get it for me are meeting the expectations of users, with 99% of respondents reporting that the Get it for me service meets or somewhat meets their needs. Areas that required improvement were identified and strategies put in place to improve service. This questionnaire can be applied to other libraries to assist them in learning about document delivery and interlibrary loan service users and their expectations.


2019 ◽  
Vol 38 (3) ◽  
pp. 22-33
Author(s):  
Kathia Ibacache

Language-learning apps are becoming prominent tools for self-learners. This article investigates whether librarians and employees of academic libraries have used them and whether the content of these language-learning apps supports foreign language knowledge needed to fulfill library-related tasks. The research is based on a survey sent to librarians and employees of the University Libraries of the University of Colorado Boulder (UCB), two professional library organizations, and randomly selected employees of 74 university libraries around the United States. The results reveal that librarians and employees of academic libraries have used language-learning apps. However, there is an unmet need for language-learning apps that cover broader content including reading comprehension and other foreign language skills suitable for academic library work.


2017 ◽  
Vol 66 (6/7) ◽  
pp. 399-414 ◽  
Author(s):  
Halima Egberongbe ◽  
Barbara Sen ◽  
Peter Willett

Purpose Organizations constantly evaluate their activities to ensure that they are attaining their management goals. Maturity assessment enables organizations to examine their capabilities, support innovation and evaluate development. The aim of this paper is to evaluate the maturity statuses of a selection of Nigerian university libraries in a study to investigate their quality management (QM) approaches. The study provides recommendations for means to attain the required statuses in academic library development. Design/methodology/approach The study involved a multisite case study in which interviews were conducted with 15 university librarians (or their representatives) and ten focus groups were conducted with non-management library staff. The resulting qualitative data were analyzed using an aspect of framework analysis – charting, while a maturity model from the field of project management (Prince 2 Maturity Model, P2MM) was used to assess maturity in QM of the libraries. Findings The results of the maturity assessment indicate a basic knowledge of the concept of QM implementation among the libraries. The scores obtained on the P2MM capability scale placed the libraries studied mainly on Level 1 (awareness level) of the model. Practical implications This paper demonstrates that the culture of QM in academic libraries in Nigeria is at a low level with considerable potential for development. It is suggested that future adoption of quality maturity models to assess performance and organizational effectiveness would aid improvements for value-added services. Originality/value This is the first study to attempt the assessment of quality maturity levels in Nigerian academic libraries for identification of the organization’s positioning in QM and strategy.


2017 ◽  
Author(s):  
Viviana Fernández-Marcial ◽  
Llarina González-Solar

The paradigm shift in university libraries where research support servcies are increasingly relevant is analyze. This situation results from the research role in assessing the quality and excellence of universities, as reflected in the various documents and rankings. The various research support servcies are described both in the university and in the academic library, with special emphasis on the management of digital identity. For this purpose, the concepts of reputation and identity, within and outside the digital environment, are defined, their main resources are analyzed and a brief overview is given on the management of the digital identity of the research community through data from three studies. We define possible scenarios in which the university library can work in support of a better management of the reputation and digital identity of researchers, considering that this will have an impact on those of the university itself.Se analiza el cambio de paradigma en las bibliotecas universitarias donde los servicios orientados a la investigación adquieren cada vez más relevancia. Esta situación es resultado del papel de la investigación en la valoración de la calidad y la excelencia de las universidades tal como queda reflejado en los diversos documentos y rankings. Se describen los diversos servicios orientados en la investigación tanto en la universidad como en la biblioteca universitaria haciendo especial énfasis en la gestión de la identidad digital. A este fin se definen los conceptos de reputación e identidad dentro y fuera del entorno digital, se analizan sus principales recursos y se ofrece una breve panorámica sobre la gestión de la identidad digital de la comunidad investigadora a través de los datos de tres estudios. Se definen los posibles escenarios en los que la biblioteca universitaria puede trabajar en apoyo a una mejor gestión de la reputación e identidad digital de los investigadores considerando que esta tendrá incidencia en las de la propia universidad.Accessible in https://www.sopcom.pt/


2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Johnson Masinde ◽  
Jing Chen ◽  
Daniel Wambiri ◽  
Angela Mumo

Abstract University libraries have archaeologically augmented scientific research by collecting, organizing, maintaining, and availing research materials for access. Researchers reckon that with the expertise acquired from conventional cataloging, classification, and indexing coupled with that attained in the development, along with the maintenance of institutional repositories, it is only rational that libraries take a dominant and central role in research data management and further their capacity as curators. Accordingly, University libraries are expected to assemble capabilities, to manage and provide research data for sharing and reusing efficiently. This study examined research librarians’ experiences of RDM activities at the UON Library to recommend measures to enhance managing, sharing and reusing research data. The study was informed by the DCC Curation lifecycle model and the Community Capability Model Framework (CCMF) that enabled the Investigator to purposively capture qualitative data from a sample of 5 research librarians at the UON Library. The data was analysed thematically to generate themes that enabled the Investigator to address the research problem. Though the UON Library had policies on research data, quality assurance and intellectual property, study findings evidenced no explicit policies to guide each stage of data curation and capabilities. There were also inadequacies in skills and training capability, technological infrastructure and collaborative partnerships. Overall, RDM faced challenges in all the examined capabilities. These challenges limited the managing, sharing, and reusing of research data. The study recommends developing an RDM unit within the UON Library to oversee the implementation of RDM activities by assembling all the needed capabilities (policy guidelines, skills and training, technological infrastructure and collaborative partnerships) to support data curation activities and enable efficient managing, sharing and reusing research data.


2013 ◽  
Vol 1 (1) ◽  
Author(s):  
George Gitau Njoroge ◽  
Patience Kang'ethe

DOI: 10.12685/027.7-1-1-14Die Post Modern Library (PML) ist die Universitätsbibliothek der Kenyatta University in Nairobi. Die Bibliothek bietet uneingeschränkten drahtlosen Internetzugang sowie weitere Dienstleistungen an, die die üblichen Möglichkeiten kenianischer Bibliotheken bei Weitem übersteigen. Insbesondere die Möglichkeiten des Web 2.0 werden eingehend genutzt. Der Facebook-Auftritt der Bibliothek bietet sich als sehr nützlicher Kommunikationskanal zwischen Nutzern und der Bibliothek an. In Kenia ist Bibliothek 2.0 ein entscheidender Mehrwert. The Post Modern Library (PML) is an academic library at Kenyatta University in Nairobi. The library provides its users with unlimited wireless internet access and various other services which are far beyond the usual possibilities of other libraries in the country. Especially the possibilities of Web 2.0 are emphasized. The library’s facebook page is a very useful platform for communication between the library and the users. In Kenya, library 2.0 can make a big difference.


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