scholarly journals Using Different Error Handling Strategies to Facilitate Older Users’ Interaction With Chatbots in Learning Information and Communication Technologies

2021 ◽  
Vol 12 ◽  
Author(s):  
Weijane Lin ◽  
Hong-Chun Chen ◽  
Hsiu-Ping Yueh
Keyword(s):  
Information And Communication Technologies ◽  
User Interfaces ◽  
Communication Technologies ◽  
Literacy Education ◽  
Error Handling ◽  
Older Users ◽  
Voice User ◽  
Information And Communication ◽  
The Voice ◽  
User Experiment

To support older users’ accessibility and learning of the prevalent information and communication technologies (ICTs), libraries, as informal learning institutes, are committed to information literacy education activities with friendly interfaces. Chatbots using Voice User Interfaces (VUIs) with natural and intuitive interactions have received growing research and practical attention; however, older users report regular frustrations and problems in using them. To serve as a basis for the subsequent design and development of an automated dialog mechanism in senior-friendly chatbots, a between-subject user experiment was conducted with 30 older adults divided into three groups. The preliminary findings on their interactions with the voice chatbots designed with different error handling strategies were reported. Participants’ behavioral patterns, performances, and the tactics they employed in interacting with the three types of chatbots were analyzed. The results of the study showed that the use of multiple error handling strategies is beneficial for older users to achieve effectiveness and satisfaction in human-robot interactions, and facilitate their attitude toward information technology. This study contributes empirical evidence in the genuine and pragmatic field of gerontechnology and expands upon voice chatbots research by exploring conversation errors in human-robot interactions that could be of further application in designing educational and living gerontechnology.

scholarly journals New Educational Settings. Cognitive Challenges for the Realization of a Collective Intelligence

Comunicar ◽  
2009 ◽  
Vol 17 (33) ◽  
pp. 141-148 ◽  
Author(s):  
María González-Navarro
Keyword(s):  
Information And Communication Technologies ◽  
User Interfaces ◽  
Collective Intelligence ◽  
Communication Technologies ◽  
Portable Devices ◽  
Area Network ◽  
Social Technologies ◽  
Audiovisual Perception ◽  
Information And Communication ◽  
Constant Feature

Understanding communication technologies through the networks by which people connect, communicate and cooperate has been a constant feature in the work of researchers who have not dissociated their view about the meaning of technologies within new social movements. This paper states that Information and Communication Technologies are not only networks that people join individually, but that they also act as social technologies. Their improvement depends both on the diversity of their functions (social, political, cognitive, etc.) and on the flexibility they have to adapt to functional diversity (to lifecycles, changing and fluctuating mobility or to audiovisual perception thresholds, for example). This idea is supported by the new technological challenge represented by portable devices, the personal area network, high-use user interfaces, systems designed for home care, etc. All this will be tried and tested in this paper within the educational context. Comprender las tecnologías de la comunicación a la luz de las redes con que se comunican y entran en cooperación las personas ha sido una constante en autores que no han disociado su visión acerca del significado de las tecnologías respecto a los nuevos movimientos sociales. Este artículo sostiene que las TIC no son sólo una red a la que se suman los individuos, sino que actúan como tecnologías sociales cuyo perfeccionamiento depende tanto de la diversidad de sus funciones (socio-políticas, cognitivas, etc.) como de la flexibilidad con que se adapten a nuestra diversidad funcional (ciclos de la vida, motricidad, umbrales de percepción, etc.). Prueba de ello son desafíos tecnológicos como el diseño de dispositivos llevables, las redes de área personal, las interfaces de usuario de alta usabilidad, los sistemas de cuidado en el hogar, etc. Este artículo explora dichas tesis en relación con el entorno educativo.

scholarly journals How to Improve Information Technology to Support Healthcare to Address the COVID-19 Pandemic: an International Survey with Health Informatics Experts

2021 ◽  
Author(s):  
Max Topaz ◽  
Laura-Maria Peltonen ◽  
James Mitchell ◽  
Dari Alhuwail ◽  
Seyedeh-Samin Barakati ◽  
...  
Keyword(s):  
Content Analysis ◽  
Information And Communication Technologies ◽  
User Interfaces ◽  
Health Informatics ◽  
Online Survey ◽  
Communication Technologies ◽  
Standards Of Care ◽  
Desktop Computer ◽  
Healthcare Information ◽  
Information And Communication

Objectives: To identify the ways in which healthcare information and communication technologies can be improved to address the challenges raised by the COVID-19 pandemic. Methods: The study population included health informatics experts who had been involved with the planning, development and deployment of healthcare information and communication technologies in healthcare settings in response to the challenges presented by the COVID-19 pandemic. Data were collected via an online survey. A non-probability convenience sampling strategy was employed. Data were analyzed with content analysis. Results: A total of 65 participants from 16 countries responded to the conducted survey. The four major themes regarding recommended improvements identified from the content analysis included: improved technology availability, improved interoperability, intuitive user interfaces and adoption of standards of care. Respondents also identified several key healthcare information and communication technologies that can help to provide better healthcare to patients during the COVID-19 pandemic, including telehealth, advanced software, electronic health records, remote work technologies (e.g., remote desktop computer access), and clinical decision support tools. Conclusions: Our results help to identify several important healthcare information and communication technologies, recommended by health informatics experts, which can help to provide better care to patients during the COVID-19 pandemic. The results also highlight the need for improved interoperability, intuitive user interfaces and advocating the adoption of standards of care.

scholarly journals A deficiência e o acesso à informação: Uma reflexão à luz dos paradigmas da informação e comunicação / Deficiency and the access to information: a reflection through communication and information paradigms

2019 ◽  
Vol 8 (1) ◽  
pp. 33-42
Author(s):  
Eliza Oliveira
Keyword(s):  
Cerebral Palsy ◽  
Assistive Technology ◽  
Information And Communication Technologies ◽  
User Interfaces ◽  
Social Inclusion ◽  
Information Technologies ◽  
Communication Technologies ◽  
Human Society ◽  
Access To Information ◽  
Information And Communication

ABSTRACTNew paradigms and new realities emerge in the human society in current days, characterizing a society that questions its segregation culture, glimpsing new paths towards social inclusion of people with cerebral palsy. This scenario encourages scientific research, contributing to the evolution of available technological resources for accessibility. The significance of Communication and Information Technologies can be observed in a context in which, not just information shows a prominent role, but the ways to access it. The main goal of this article is to discuss, in the light of Technological and Complexity Paradigms, about the access to information by people with cerebral palsy, through Information and Communication Technologies. These technological resources are considered as Assistive Technology, once they promote accessibility for people with cerebral palsy by using user interfaces, which are especially relevant for the proposal reflection in this document.RESUMONovos paradigmas e novas realidades insurgem na sociedade humana nos dias atuais, caracterizando uma sociedade que questiona sua cultura de segregação, vislumbrando novos caminhos na inclusão social de pessoas com paralisia cerebral. Este cenário incentiva a realização de pesquisas científicas, contribuindo para a evolução de soluções tecnológicas para acessibilidade disponíveis. A importância das Tecnologias de Informação e Comunicação pode ser percebida em um contexto no qual, não só a informação apresenta papel de destaque, como também as formas de acesso à mesma. O objetivo deste artigo é refletir, à luz dos Paradigmas Tecnológico e da Complexidade, sobre a acessibilidade das pessoas com paralisia cerebral à informação, através do uso das Tecnologias de Informação e Comunicação. Tais recursos tecnológicos podem ser considerados Tecnologias Assistivas, uma vez que promovem a acessibilidade de pessoas com paralisias cerebral através das interfaces de utilizador, as quais apresentam-se relevantes para a analise proposta no presente documento.

scholarly journals Seminar.net with special issue from Finland

Seminar.net ◽  
2016 ◽  
Vol 12 (2) ◽  
Author(s):  
Yngve Nordkvelle
Keyword(s):  
Nursing Education ◽  
User Interface ◽  
Information And Communication Technologies ◽  
User Interfaces ◽  
Meaningful Work ◽  
Communication Technologies ◽  
Development Environment ◽  
Information And Communication ◽  
The University

Most of the world has learned to ”see to Finland” over the last decade, beacuse of its reputation as a leading nation in educational achievement, as well as its many creative and diligent approaches in technology. Since 1990 Finnish researchers in media, technology and education have met annually to discuss research matters and further advances in the area. For the conference of 2016, held 13-15th April in Hämeenlinna, Finland, we were asked to have the best papers published in Seminar.net. After a rigourous review process we will print six papers, four in this issue and two in the next.Antti Syvänen, Jaana-Piia Mäkiniemi, Sannu Syrjä, Kirsi Heikkilä-Tammi and Jarmo Viteli, all of the University of Tampere, present the paper “When does the educational use of ICT become a source of technostress for Finnish teachers?» This interesting paper is based on the analysis of questionnaires filled in by 2741 Finnish teachers. It provides significant insight into what causes teachers to experience stress and alienation when using information and communication technologies (ICT) in their classrooms.Tuulikki Keskitalo and Heli Ruokamo of Lapland University present a paper dealing with “Students’ Expectations and Experiences of Meaningful Simulation-Based Medical Education». Simulation in nursing education is a very rapidly developing area, and the students – as well as their teachers – have high expectation. This project is about student’s expectations and the very positive result from this study was that their experiences were even higher than their expectations.Hanna Vuojärvi, of the University of Lapland and Miikka Eriksson, of the University of Eastern Finland, have written the article «Using Mobile Tools to Support Meaningful Work-based Learning in Vocational Education» together. Their case study focused on meaningful work-based learning (WBL) and the pedagogical use of mobile information and communication technologies (ICTs) in vocational tourism education. It demonstrates how the use of smartphones was applied in the project and its usefulness in the student’s work with the learning material.Antero Lindstedt, Kristian Kiili, Pauliina Tuomi and Arttu Perttula, all from Tampere University of Technology, Pori department provide the paper called “A user experience case study: two embodied cognition user interface solutions for a math learning game». They have used a particular game development environment, Semideus, to test out how different user interfaces influenced. They found interesting differences, mainly in favour of the «tilting user interface».

Technology Cultures

2011 ◽  
pp. 94-113 ◽  
Author(s):  
Petri Mannonen
Keyword(s):  
Information And Communication Technologies ◽  
User Interfaces ◽  
New Technologies ◽  
Communication Technologies ◽  
Service Development ◽  
Information System Design ◽  
Cultural Boundaries ◽  
The World ◽  
Information And Communication ◽  
Modern Information

The world in which we live is filled with technologies and user interfaces. The complex and continually changing technical environment has set the scene for situations where people have different interpretations for and relationships with different technologies. The communication and information-sharing possibilities enabled by modern information and communication technologies (ICT) have made it possible to share experiences and interpretations about new technologies. As a result, the understanding and know-how of technologies do not seem to follow national or other traditional cultural boundaries. Instead, new groupings and boundaries have emerged relating to technological understanding. These technology cultures are an important factor when usability, acceptance and even utility of new technologies are considered. Thus, there is a need to develop better understanding of technology cultures and take them into account during information system design and development. The chapter aims to develop and define the technology cultures concept and provide guidance on utilizing it during new product and service development.

scholarly journals Shaping technologies for older adults with and without dementia: Reflections on ethics and preferences

2020 ◽  
Vol 26 (4) ◽  
pp. 3215-3230
Author(s):  
Unai Diaz-Orueta ◽  
Louise Hopper ◽  
Evdokimos Konstantinidis
Keyword(s):  
Older Adults ◽  
Older People ◽  
Information And Communication Technologies ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Ethical Issues ◽  
Communication Technologies ◽  
Assistive Technologies ◽  
Older Users ◽  
Information And Communication

As a result of several years of European funding, progressive introduction of assistive technologies in our society has provided many researchers and companies with opportunities to develop new information and communication technologies aimed at overcoming the digital divide of those at a greater risk of being left behind, as can be the case with healthy older people and those developing cognitive decline and dementia. Moreover, in recent years, when considering how information and communication technologies have been integrated into older people’s lives, and how technology has influenced these individuals, doubts remain regarding whether technologies really fulfil older users’ needs and wishes and whether technologies developed specifically for older users necessarily protect and consider main ethical values. In this article, we address the relevance of privacy, vulnerability and preservation of autonomy as key factors when involving older individuals as target users for information and communication technology research and development. We provide explanatory examples on ethical issues involved in the particular case of developing different types of information and communication technology for older people (from robotics to serious games), what previously performed research tells us about older adults’ preferences and wishes for information and communication technology and what steps should be taken into consideration in the near future.

scholarly journals Wearable and Mobile Devices

2006 ◽  
pp. 706-712 ◽  
Author(s):  
Sara Freitas ◽  
Mark Levene
Keyword(s):  
Information And Communication Technologies ◽  
Pervasive Computing ◽  
Virtual Worlds ◽  
User Interfaces ◽  
Communication Technologies ◽  
Third Wave ◽  
Novel Technologies ◽  
The World ◽  
Information And Communication ◽  
Molecular Manufacturing

Information and Communication Technologies, known as ICT, have undergone dramatic changes in the last 25 years. The 1980s was the decade of the Personal Computer (PC), which brought computing into the home and, in an educational setting, into the classroom. The 1990s gave us the World Wide Web (the Web), building on the infrastructure of the Internet, which has revolutionized the availability and delivery of information. In the midst of this information revolution, we are now confronted with a third wave of novel technologies (i.e., mobile and wearable computing), where computing devices already are becoming small enough so that we can carry them around at all times, and, in addition, they have the ability to interact with devices embedded in the environment. The development of wearable technology is perhaps a logical product of the convergence between the miniaturization of microchips (nanotechnology) and an increasing interest in pervasive computing, where mobility is the main objective. The miniaturization of computers is largely due to the decreasing size of semiconductors and switches; molecular manufacturing will allow for “not only molecular-scale switches but also nanoscale motors, pumps, pipes, machinery that could mimic skin” (Page, 2003, p. 2). This shift in the size of computers has obvious implications for the human-computer interaction introducing the next generation of interfaces. Neil Gershenfeld, the director of the Media Lab’s Physics and Media Group, argues, “The world is becoming the interface. Computers as distinguishable devices will disappear as the objects themselves become the means we use to interact with both the physical and the virtual worlds” (Page, 2003, p. 3). Ultimately, this will lead to a move away from desktop user interfaces and toward mobile interfaces and pervasive computing.

Telecommunications sector transformations, innovations and the market structure: The case of Algeria

2019 ◽  
Vol 18 (3) ◽  
pp. 279-299
Author(s):  
Ameziane Nawal ◽  
Belmihoub Mohamed Cherif
Keyword(s):  
Information And Communication Technologies ◽  
Critical Reflection ◽  
Communication Technologies ◽  
Value Chains ◽  
Continuous Innovation ◽  
Strategic Orientations ◽  
Telecommunications Sector ◽  
Information And Communication ◽  
Voice Data ◽  
The Voice

Abstract Widespread computer science use and the tremendous changes in information and communication technologies (ICT) since the 2000s have induced major disruptions in the telecommunications sector. The Voice-Data‐Image convergence had a significant effect on organizations, infrastructures and ICT platforms. Innovation has become a key value for this sector. However, the main weaknesses of telecom operators lie in the lack of their capacities to meet the requirements of continuous innovation. The aim of this article is to propose a critical reflection on the strategic orientations that the Algerian telecom operators can consider in the context of ICT convergence. A survey is conducted to understand the different developments in this sector and in particular to analyse the main issues faced by the incumbent operators and identify the growth levels in changing value chains. A particular reference to the experience of the incumbent operator of Algeria will be discussed from a transformation perspective strategy.

Sign in / Sign up

Export Citation Format

Share Document