scholarly journals Speed Dating with Voice User Interfaces: Understanding How Families Interact and Perceive Voice User Interfaces in a Group Setting

2022 ◽  
Vol 8 ◽  
Author(s):  
Anastasia K. Ostrowski ◽  
Jenny Fu ◽  
Vasiliki Zygouras ◽  
Hae Won Park ◽  
Cynthia Breazeal
Keyword(s):  
User Interfaces ◽  
Family Members ◽  
Social Robot ◽  
Emotional Engagement ◽  
Family Interactions ◽  
Group Setting ◽  
Group Settings ◽  
The Social ◽  
Voice User ◽  
Elicitation Studies

As voice-user interfaces (VUIs), such as smart speakers like Amazon Alexa or social robots like Jibo, enter multi-user environments like our homes, it is critical to understand how group members perceive and interact with these devices. VUIs engage socially with users, leveraging multi-modal cues including speech, graphics, expressive sounds, and movement. The combination of these cues can affect how users perceive and interact with these devices. Through a set of three elicitation studies, we explore family interactions (N = 34 families, 92 participants, ages 4–69) with three commercially available VUIs with varying levels of social embodiment. The motivation for these three studies began when researchers noticed that families interacted differently with three agents when familiarizing themselves with the agents and, therefore, we sought to further investigate this trend in three subsequent studies designed as a conceptional replication study. Each study included three activities to examine participants’ interactions with and perceptions of the three VUIS in each study, including an agent exploration activity, perceived personality activity, and user experience ranking activity. Consistent for each study, participants interacted significantly more with an agent with a higher degree of social embodiment, i.e., a social robot such as Jibo, and perceived the agent as more trustworthy, having higher emotional engagement, and having higher companionship. There were some nuances in interaction and perception with different brands and types of smart speakers, i.e., Google Home versus Amazon Echo, or Amazon Show versus Amazon Echo Spot between the studies. In the last study, a behavioral analysis was conducted to investigate interactions between family members and with the VUIs, revealing that participants interacted more with the social robot and interacted more with their family members around the interactions with the social robot. This paper explores these findings and elaborates upon how these findings can direct future VUI development for group settings, especially in familial settings.

scholarly journals Perceived Service Quality in HRI: Applying the SERVBOT Framework

2021 ◽  
Vol 8 ◽  
Author(s):  
Isha Kharub ◽  
Michael Lwin ◽  
Aila Khan ◽  
Omar Mubin
Keyword(s):  
Service Quality ◽  
Strong Predictor ◽  
Social Robots ◽  
Social Robot ◽  
Emotional Engagement ◽  
Perceived Service Quality ◽  
Service Setting ◽  
The Social ◽  
Entertainment Value

Services are intangible in nature and as a result, it is often difficult to measure the quality of the service. In the service literature, the service is usually delivered by a human to a human customer and the quality of the service is often evaluated using the SERVQUAL dimensions. An extensive review of the literature shows there is a lack of an empirical model to assess the perceived service quality provided by a social robot. Furthermore, the social robot literature highlights key differences between human service and social robots. For example, scholars have highlighted the importance of entertainment value and engagement in the adoption of social robots in the service industry. However, it is unclear whether the SERVQUAL dimensions are appropriate to measure social robot’s service quality. The paper proposes the SERVBOT model to assess a social robot’s service quality. It identifies, reliability, responsiveness, assurance, empathy, and entertainment as the five dimensions of SERVBOT. Further, the research will investigate how these five factors influence emotional engagement and future intentions to use the social robot in a concierge service setting. The model was tested using student sampling, and a total of 94 responses were collected for the study. The findings indicate empathy and entertainment value as key predictors of emotional engagement. Further, emotional engagement is a strong predictor of future intention to use a social robot in a service setting. This study is the first to propose the SERVBOT model to measure social robot’s service quality. The model provides a theoretical underpinning on the key service quality dimensions of a social robot and gives scholars and managers a method to track the service quality of a social robot. The study also extends on the literature by exploring the key factors that influence the use of social robots (i.e. emotional engagement).

‘Look it Daddy’

2018 ◽  
Vol 2 (1) ◽  
pp. 98-119
Author(s):  
Darcey K. Searles
Keyword(s):  
Young Children ◽  
Family Life ◽  
American English ◽  
Video Conferencing ◽  
Family Members ◽  
Family Interactions ◽  
Life Data ◽  
To Receive

Video-mediated technologies enable families with young children to participate in interactions with remote family members. This article examines how a family with young children uses the affordances of video conferencing to 'show' items or themselves. Findings indicate that there are two types of shows in these remote family interactions: those that are designed to receive identification, and those that are designed to receive appreciation and/or assessment. These shows are also often collaboratively produced between a child and her co-present parent. Finally, this paper considers the implications of these shows for our understanding of how families remotely participate in family life. Data are in American English.

“The Pain Of Protagonists” Inselected Novels Of Anita Nair

Think India ◽  
2019 ◽  
Vol 22 (2) ◽  
pp. 434-438
Author(s):  
R. CELIN DIANA
Keyword(s):  
Family Members ◽  
Central Theme ◽  
Social Convention ◽  
Indian Women ◽  
Her Family ◽  
Modern Times ◽  
Female Protagonists ◽  
The Social ◽  
Pain And Suffering ◽  
Simple Life

MRS. R. CELIN DIANA A female is God's lovable creature to balance man. She is mentally and physically weak through creation itself, but she express her feelings unexpectedly in the battle against her. She is even spoiled for that. A women’s picture is a central theme to literature writings around the globe. The writings of Anita Nair is concerned with man, females, nature, true life, and social convention. She explores the existential struggle of her protagonists in most of her novels. Nair describes particularly, how Indian women are exploited, abused, marginalized even in the modern times both by individuals and by the society. Apart from the society women are tossed even by her family members. Anita Nair emphasizes the need for creating awareness in women. Her female protagonists are conscious of the injustice in marriage brought to them.Probably, the protagonists of Nair’s novels denies to flow along the current.  They seem to be adamant or aggressive, but the fact is that they underwent much pain and suffering. Apart from the pain the protagonists are the losers of life, respect, family, dignity and everything. This paper is an effort to bring to light the pathetic conditions of the protagonists,and to study the social, family and economic picture of women's suffering in life. Though the protagonist characters are brave, they seem pathetic and losers of a common simple life, they dream to live. Anita Nair defines circumstances or occurrences that harm or kill characters due to the aggressive nature of characters in her novels.

Perceived social support and burden of care of male and female caregivers of patient with schizophrenia

2017 ◽  
Vol 8 (1) ◽  
pp. 10
Author(s):  
Narendra Kumar Singh ◽  
Nishant Goyal
Keyword(s):  
Social Support ◽  
Perceived Social Support ◽  
Family Members ◽  
Well Being ◽  
Cross Sectional Study ◽  
Burden Of Care ◽  
Cross Sectional ◽  
Male And Female ◽  
The Social ◽  
The Difference

Background: Schizophrenia is associated with a high familial, social and economic burden. Schizophrenia is also associated with a high level of disability which may create impediments on the social and economic areas of the patients as well as on their respective family networks. Families with schizophrenia may encounter problems such as impairment of health and well being of other family members, restriction of social activities of the family members and shrinking of support from the social network. Aims: The present study examined the difference in perceived social support and burden of care between the male and female caregivers of patients with schizophrenia. Methods: This was a cross-sectional study examining the difference in perceived social support and burden of care between the male and female caregivers of patients with schizophrenia. The sample consisted of 60 (30 male and 30 female) caregivers of the patients with the diagnosis of schizophrenia as per ICD-10-DCR. Results and Conclusion: This study revealed that male caregivers perceived more social support and less burden of care as compared to female caregivers. Key words: Gender, social support, burden

Betwixt and Between

2018 ◽  
Author(s):  
Shenique S. Thomas ◽  
Johnna Christian
Keyword(s):  
Sense Of Belonging ◽  
Minority Groups ◽  
Family Members ◽  
Social Processes ◽  
Ethnic Minority Groups ◽  
The Social ◽  
The Family ◽  
Incarcerated Men ◽  
Challenges And Opportunities ◽  
Racial And Ethnic Minority

This chapter draws from a qualitative study of incarcerated men to investigate the social processes and interactions between both correctional authorities and family members that inform their sense of belonging and legitimacy. It reveals that prison visitation rooms present a complex environment in which incarcerated men have access to discreet periods of visibility and relevance to their family members and the broader community. There are, however, several precarious aspects to these processes. The family members who are central to enhancing men’s visibility and legitimacy are primarily women from economically disadvantaged, racial, and ethnic minority groups, resulting in their own marginalization, which is compounded within prison spaces. By illuminating both the challenges and opportunities of familial connections, this chapter informs a social justice framework for understanding the experiences of both incarcerated men and their family members.

Slave Women and Their Descendants among the Upper Classes in Tetouan, Morocco (1859–1956): Between Recognition and Conflict

2020 ◽  
pp. 036319902096739
Author(s):  
Josep Lluís Mateo Dieste
Keyword(s):  
Skin Color ◽  
Arab World ◽  
Family Members ◽  
Negative Stereotypes ◽  
The Social ◽  
Form Part ◽  
Slave Women ◽  
The Status ◽  
Definition Of ◽  
Determinant Factor

In the Arab world, the recognized children of elite men and slave women could adopt the status of their father, ignoring the slave origin of the mother, owing to a system of patrilineal transmission. This regime co-existed with negative stereotypes toward slaves and blackness, despite the very fact that—as this study of notable families in Tetouan between 1859 and 1956 demonstrates—skin color was not the determinant factor to form part of this group. Rather, it was based on the social definition of filiation, leading to legal disputes between family members to delineate the boundaries of kinship.

scholarly journals The Connections of Elderly Characters and Taiwanese Society in Edward Yang’s Movie “Yi Yi” (A One and a Two)

2020 ◽  
Vol 4 (Supplement_1) ◽  
pp. 101-102
Author(s):  
Sheng-Chin Hsu
Keyword(s):  
Narrative Analysis ◽  
Social Systems ◽  
Family Members ◽  
Age Groups ◽  
Term Care ◽  
Aged People ◽  
Alternative Approach ◽  
The Social ◽  
Narrative Functions ◽  
Low Birthrate

Abstract As an aging society, Taiwanese is facing the low birthrate and low death rate, and many policies and social systems are facing difficulties. According to the social atmosphere, young and senior groups have many conflicts in between. Finding an alternative approach to reveal the social value of aged people becomes an important mission. The Taiwanese’ movie “Yi-Yi”(A one and a two, 2000) is the final masterpiece of Director Edward Yang, and he won the best director in Festival de Cannes. The story is taken place in a traditional Taiwanese wedding party, and there is a grandma who was invited to this party before her pass out. The grandma did not weak up until the end of this story. The director Yang filmed this sick character in the story and he showed the family members were gathering around their grandma. This study adopts the narrative analysis on elders in “Yi Yi”. There are three findings. First, the elder character is speechless but her sickness drives family members coming home. Second, the long term care is a heavy duty for family, but it reflects the preparations of individual physically and emotionally. Third, the meaning of image of elders is not image itself but family solidarity and social connection. The narrative theory and gerontology build a perspective to understand the social values and narrative functions of elderly people in “Yi-Yi”. It shows the conflict between different age groups and enlarges the spectrum of understanding elders in both Taiwanese’ movie and Taiwanese society.

scholarly journals Mitigating Children’s Pain and Anxiety during Blood Draw Using Social Robots

Electronics ◽  
2021 ◽  
Vol 10 (10) ◽  
pp. 1211
Author(s):  
Matthijs H. J. Smakman ◽  
Koen Smit ◽  
Lotte Buser ◽  
Tom Monshouwer ◽  
Nigel van Putten ◽  
...  
Keyword(s):  
Healthcare Professionals ◽  
Young Patients ◽  
Hospital Setting ◽  
Social Robots ◽  
Social Robot ◽  
Blood Collection ◽  
Medical Procedure ◽  
Blood Draw ◽  
The Social ◽  
Children's Pain

Young pediatric patients who undergo venipuncture or capillary blood sampling often experience high levels of pain and anxiety. This often results in distressed young patients and their parents, increased treatment times, and a higher workload for healthcare professionals. Social robots are a new and promising tool to mitigate children’s pain and anxiety. This study aims to purposefully design and test a social robot for mitigating stress and anxiety during blood draw of children. We first programmed a social robot based on the requirements expressed by experienced healthcare professionals during focus group sessions. Next, we designed a randomized controlled experiment in which the social robot was applied as a distraction method to measure its capacity to mitigate pain and anxiety in children during blood draw in a children’s hospital setting. Children who interacted with the robot showed significantly lower levels of anxiety before actual blood collection, compared to children who received regular medical treatment. Children in the middle classes of primary school (aged 6–9) seemed especially sensitive to the robot’s ability to mitigate pain and anxiety before blood draw. Children’s parents overall expressed strong positive attitudes toward the use and effectiveness of the social robot for mitigating pain and anxiety. The results of this study demonstrate that social robots can be considered a new and effective tool for lowering children’s anxiety prior to the distressing medical procedure of blood collection.

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