scholarly journals The Effects of a Predictive HMI and Different Transition Frequencies on Acceptance, Workload, Usability, and Gaze Behavior during Urban Automated Driving

Information ◽  
2020 ◽  
Vol 11 (2) ◽  
pp. 73 ◽  
Author(s):  
Tobias Hecht ◽  
Stefan Kratzert ◽  
Klaus Bengler

Automated driving research as a key topic in the automotive industry is currently undergoing change. Research is shifting from unexpected and time-critical take-over situations to human machine interface (HMI) design for predictable transitions. Furthermore, new applications like automated city driving are getting more attention and the ability to engage in non-driving related activities (NDRA) starting from SAE Level 3 automation poses new questions to HMI design. Moreover, future introduction scenarios and automated capabilities are still unclear. Thus, we designed, executed, and assessed a driving simulator study focusing on the effect of different transition frequencies and a predictive HMI while freely engaging in naturalistic NDRA. In the study with 33 participants, we found transition frequency to have effects on workload and acceptance, as well as a small impact on the usability evaluation of the system. Trust, however, was not affected. The predictive HMI was used and accepted, as can be seen by eye-tracking data and the post-study questionnaire, but could not mitigate the above-mentioned negative effects induced by transition frequency. Most attractive activities were window gazing, chatting, phone use, and reading magazines. Descriptively, window gazing and chatting gained attractiveness when interrupted more often, while reading magazines and playing games were negatively affected by transition rate.

2021 ◽  
Vol 5 (4) ◽  
pp. 16
Author(s):  
Simon Danner ◽  
Alexander Feierle ◽  
Carina Manger ◽  
Klaus Bengler

Context-adaptive functions are not new in the driving context, but even so, investigations into these functions concerning the automation human–machine interface (aHMI) have yet to be carried out. This study presents research into context-adaptive availability notifications for an SAE Level 3 automation in scenarios where participants were surprised by either availability or non-availability. For this purpose, participants (N = 30) took part in a driving simulator study, experiencing a baseline HMI concept as a comparison, and a context-adaptive HMI concept that provided context-adaptive availability notifications with the aim of improving acceptance and usability, while decreasing frustration (due to unexpected non-availability) and gaze deviation from the road when driving manually. Furthermore, it was hypothesized that participants, when experiencing the context-adaptive HMI, would activate the automated driving function more quickly when facing unexpected availability. None of the hypotheses could be statistically confirmed; indeed, where gaze behavior was concerned, the opposite effects were found, indicating increased distraction induced by the context-adaptive HMI. However, the trend in respect to the activation time was towards shorter times with the context-adaptive notifications. These results led to the conclusion that context-adaptive availability notifications might not always be beneficial for users, while more salient availability notifications in the case of an unexpected availability could be advantageous.


2020 ◽  
Vol 4 (3) ◽  
pp. 36
Author(s):  
Tobias Hecht ◽  
Simon Danner ◽  
Alexander Feierle ◽  
Klaus Bengler

Current research in human factors and automated driving is increasingly focusing on predictable transitions instead of urgent and critical take-overs. Predictive human–machine interface (HMI) elements displaying the remaining time until the next request to intervene were identified as a user need, especially when the user is engaging in non-driving related activities (NDRA). However, these estimations are prone to errors due to changing traffic conditions and updated map-based information. Thus, we investigated a confidence display for Level 3 automated driving time estimations. Based on a preliminary study, a confidence display resembling a mobile phone connectivity symbol was developed. In a mixed-design driving simulator study with 32 participants, we assessed the impact of the confidence display concept (within factor) on usability, frustration, trust and acceptance during city and highway automated driving (between factor). During automated driving sections, participants engaged in a naturalistic visual NDRA to create a realistic scenario. Significant effects were found for the scenario: participants in the city experienced higher levels of frustration. However, the confidence display has no significant impact on the subjective evaluation and most participants preferred the baseline HMI without a confidence symbol.


2018 ◽  
Vol 2 (4) ◽  
pp. 68 ◽  
Author(s):  
Natalie T. Richardson ◽  
Lukas Flohr ◽  
Britta Michel

Vehicle automation is linked to various benefits, such as increase in fuel and transport efficiency as well as increase in driving comfort. However, automation also comes with a variety of possible downsides, e.g., loss of situational awareness, loss of skills, and inappropriate trust levels regarding system functionality. Drawbacks differ at different automation levels. As highly automated driving (HAD, level 3) requires the driver to take over the driving task in critical situations within a limited period of time, the need for an appropriate human–machine interface (HMI) arises. To foster adequate and efficient human–machine interaction, this contribution presents a user-centered, iterative approach for HMI evaluation of highly automated truck driving. For HMI evaluation, a driving simulator study [n = 32] using a dynamic truck driving simulator was conducted to let users experience the HMI in a semi-real driving context. Participants rated three HMI concepts, differing in their informational content for HAD regarding acceptance, workload, user experience, and controllability. Results showed that all three HMI concepts achieved good to very good results in these measures. Overall, HMI concepts offering more information to the driver about the HAD system showed significantly higher ratings, depicting the positive effect of additional information on the driver–automation interaction.


2017 ◽  
Vol 2017 ◽  
pp. 1-12 ◽  
Author(s):  
Frederik Naujoks ◽  
Yannick Forster ◽  
Katharina Wiedemann ◽  
Alexandra Neukum

During conditionally automated driving (CAD), driving time can be used for non-driving-related tasks (NDRTs). To increase safety and comfort of an automated ride, upcoming automated manoeuvres such as lane changes or speed adaptations may be communicated to the driver. However, as the driver’s primary task consists of performing NDRTs, they might prefer to be informed in a nondistracting way. In this paper, the potential of using speech output to improve human-automation interaction is explored. A sample of 17 participants completed different situations which involved communication between the automation and the driver in a motion-based driving simulator. The Human-Machine Interface (HMI) of the automated driving system consisted of a visual-auditory HMI with either generic auditory feedback (i.e., standard information tones) or additional speech output. The drivers were asked to perform a common NDRT during the drive. Compared to generic auditory output, communicating upcoming automated manoeuvres additionally by speech led to a decrease in self-reported visual workload and decreased monitoring of the visual HMI. However, interruptions of the NDRT were not affected by additional speech output. Participants clearly favoured the HMI with additional speech-based output, demonstrating the potential of speech to enhance usefulness and acceptance of automated vehicles.


Information ◽  
2020 ◽  
Vol 11 (2) ◽  
pp. 62 ◽  
Author(s):  
Alexander Feierle ◽  
Simon Danner ◽  
Sarah Steininger ◽  
Klaus Bengler

During highly automated driving, the passenger is allowed to conduct non-driving related activities (NDRA) and no longer has to act as a fallback at the functional limits of the driving automation system. Previous research has shown that at lower levels of automation, passengers still wish to be informed about automated vehicle behavior to a certain extent. Due to the aim of the introduction of urban automated driving, which is characterized by high complexity, we investigated the information needs and visual attention of the passenger during urban, highly automated driving. Additionally, there was an investigation into the influence of the experience of automated driving and of NDRAs on these results. Forty participants took part in a driving simulator study. As well as the information presented on the human–machine interface (system status, navigation information, speed and speed limit), participants requested information about maneuvers, reasons for maneuvers, environmental settings and additional navigation data. Visual attention was significantly affected by the NDRA, while the experience of automated driving had no effect. Experience and NDRA showed no significant effect on the need for information. Differences in information needs seem to be due to the requirements of the individual passenger, rather than the investigated factors.


2019 ◽  
Vol 11 (3) ◽  
pp. 40-58 ◽  
Author(s):  
Philipp Wintersberger ◽  
Clemens Schartmüller ◽  
Andreas Riener

Automated vehicles promise engagement in side activities, but demand drivers to resume vehicle control in Take-Over situations. This pattern of alternating tasks thus becomes an issue of sequential multitasking, and it is evident that random interruptions result in a performance drop and are further a source of stress/anxiety. To counteract such drawbacks, this article presents an attention-aware architecture for the integration of consumer devices in level-3/4 vehicles and traffic systems. The proposed solution can increase the lead time for transitions, which is useful to determine suitable timings (e.g., between tasks/subtasks) for interruptions in vehicles. Further, it allows responding to Take-Over-Requests directly on handheld devices in emergencies. Different aspects of the Attentive User Interface (AUI) concept were evaluated in two driving simulator studies. Results, mainly based on Take-Over performance and physiological measurements, confirm the positive effect of AUIs on safety and comfort. Consequently, AUIs should be implemented in future automated vehicles.


2018 ◽  
Vol 1 (3) ◽  
pp. 99-106 ◽  
Author(s):  
Ryuichi Umeno ◽  
Makoto Itoh ◽  
Satoshi Kitazaki

Purpose Level 3 automated driving, which has been defined by the Society of Automotive Engineers, may cause driver drowsiness or lack of situation awareness, which can make it difficult for the driver to recognize where he/she is. Therefore, the purpose of this study was to conduct an experimental study with a driving simulator to investigate whether automated driving affects the driver’s own localization compared to manual driving. Design/methodology/approach Seventeen drivers were divided into the automated operation group and manual operation group. Drivers in each group were instructed to travel along the expressway and proceed to the specified destinations. The automated operation group was forced to select a course after receiving a Request to Intervene (RtI) from an automated driving system. Findings A driver who used the automated operation system tended to not take over the driving operation correctly when a lane change is immediately required after the RtI. Originality/value This is a fundamental research that examined how the automated driving operation affects the driver's own localization. The experimental results suggest that it is not enough to simply issue an RtI, and it is necessary to tell the driver what kind of circumstances he/she is in and what they should do next through the HMI. This conclusion can be taken into consideration for engineers who design automatic driving vehicles.


2019 ◽  
Vol 3 (2) ◽  
pp. 29 ◽  
Author(s):  
Yannick Forster ◽  
Sebastian Hergeth ◽  
Frederik Naujoks ◽  
Josef Krems ◽  
Andreas Keinath

The development of automated driving will profit from an agreed-upon methodology to evaluate human–machine interfaces. The present study examines the role of feedback on interaction performance provided directly to participants when interacting with driving automation (i.e., perceived ease of use). In addition, the development of ratings itself over time and use case specificity were examined. In a driving simulator study, N = 55 participants completed several transitions between Society of Automotive Engineers (SAE) level 0, level 2, and level 3 automated driving. One half of the participants received feedback on their interaction performance immediately after each use case, while the other half did not. As expected, the results revealed that participants judged the interactions to become easier over time. However, a use case specificity was present, as transitions to L0 did not show effects over time. The role of feedback also depended on the respective use case. We observed more conservative evaluations when feedback was provided than when it was not. The present study supports the application of perceived ease of use as a diagnostic measure in interaction with automated driving. Evaluations of interfaces can benefit from supporting feedback to obtain more conservative results.


2018 ◽  
Author(s):  
Moritz Körber

The increasing number of interactions with automated systems has sparked the interest of researchers in trust in automation because it predicts not only whether but also how an operator interacts with an automation. In this work, a theoretical model of trust in automation is established and the development and evaluation of a corresponding questionnaire (Trust in Automation, TiA) are described. Building on the model of organizational trust by Mayer, Davis, and Schoorman (1995) and the theoretical account by Lee and See (2004), a model for trust in automation containing six underlying dimensions was established. Following a deductive approach, an initial set of 57 items was generated. In a first online study, these items were analyzed and based on the criteria item difficulty, standard deviation, item-total correlation, internal consistency, overlap with other items in content, and response quote, 40 items were eliminated and two scales were merged, leaving six scales (Reliability/Competence, Understandability/Predictability, Propensity to Trust, Intention of Developers, Familiarity, and Trust in Automation) containing a total of 19 items. The internal structure of the resulting questionnaire was analyzed in a subsequent second online study by means of an exploratory factor analysis. The results show sufficient preliminary evidence for the proposed factor structure and demonstrate that further pursuit of the model is reasonable but certain revisions may be necessary. The calculated omega coefficients indicated good to excellent reliability for all scales. The results also provide evidence for the questionnaire’s criterion validity: Consistent with the expectations, an unreliable automated driving system received lower trust ratings as a reliably functioning system. In a subsequent empirical driving simulator study, trust ratings could predict reliance on an automated driving system and monitoring in form of gaze behavior. Possible steps for revisions are discussed and recommendations for the application of the questionnaire are given.


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