The Impact Of Website Design On Online Customer Buying Satisfaction And Loyalty To E-tailers

The popularity of e-tailers has distorted the retail industry in India. Websites are becoming an important means through which customers get product information and purchase items for their needs. This research paper focuses on four dimensions, i.e. user interface, convenience, personalized recommendations, and perceived security of the website, to assess their impact on online customer satisfaction with and loyalty towards E-tailers. The study questionnaire used established measures. The data was collected from four large cities in India, namely Chennai, Mumbai, Kolkata and Delhi. Analysis of the survey results suggests that perceived website security is the most important dimension for customer loyalty. E-tailers have to ensure adequate security provisions in their websites to build up consumer perceptions of trust and so repeat business loyalty.

Low-Income, Older African Americans’ Engagement in and Perceptions of a Smartphone-Based Ecological Momentary Assessment Study of Physical Activity and Sedentary Behavior

Background and Objectives Smartphone-based ecological momentary assessment (EMA) methods can provide novel insights into modeling and predicting activity-related behaviors, yet many racial and ethnic minority groups report barriers to participating in mobile health research. We aim to (1) report on strategies used to successfully recruit and retain minority older adults in a smartphone-based physical activity and sedentary behavior EMA study and (2) report on participants’ perceptions of study acceptability. Research Design and Methods Researchers partnered with trusted individuals and community organizations serving older adults to facilitate recruitment for an 8-day EMA study of minority older adults’ physical activity and sedentary behavior. Additional strategies such as having experienced, culturally competent team members and available technical support were employed to further recruitment and retention efforts. A post study questionnaire assessed participants’ perceptions of study acceptability. Results In total, 123 minority older adults were recruited; 102 met inclusion criteria, 91 completed the study, and 89 completed the post-study questionnaire. The sample consisted of predominantly low-income African American women with an average age of 70 years. Responses to open-ended questions revealed the most enjoyable aspects of study participation were the ability to learn more about themselves, contribute to science and/or their community, engage in a new activity, and receive financial compensation. Participants reported the least enjoyable aspects of the study included the frequency of EMA questionnaires, apprehension of missing EMA questionnaires, carrying the smartphone, and difficulty wearing the accelerometer. Most participants (97%) expressed interest in being contacted for future studies. Discussion and Implications Low-income, older African Americans reported positive perceptions of a smartphone-based EMA study of physical activity and sedentary behavior. Findings suggest that applying demonstrated strategies to engage this population in technology-based health research can enhance recruitment and retention efforts; however, it is unclear which strategies are most effective in reducing participation barriers.

FIELD SURVEY ON LIGHTING ENVIRONMENT FOR WORK FROM HOME IN JAPAN

The working situation has been dramatically changed in 2020 due to COVID-19. The purpose of this study is to identify the lighting environment which can be adapted to various styles of work from home. In this study, questionnaire survey and field measurement were conducted to identify the actual working situation and the lighting environment of the working location at home. This paper reports the results of questionnaire survey and the measurement data comparing the working location in office and at home.

أثر الرضا الوظيفي في تحسين جودة الخدمات الصحية: دراسة تطبيقية في مستشفى النجاة في مدينة طرابلس الليبية

ملخص: هدفت الدراسة التعرف إلى أثر الرضا الوظيفي في تحسين جودة الخدمات الصحية في مستشفى النجاة في مدينة طرابلس الليبية، وقد استخدمت الباحثة المنهج الوصفي التحليلي، وتم اختيار مجتمع الدراسة من جميع العاملين في الوظائف الإدارية والتمريض بشكل أساسي والبالغ عددهم (72) موظفًا وموظفة، واستخدمت الباحثة أسلوب الحصر الشامل لجميع أفراد مجتمع الدراسة؛ نظرًا لصغر حجم مجتمع الدراسة، حيث قامت بتوزيع استبانة الدراسة على كافة أفراد مجتمع الدراسة، وقد استجاب منهم (60) موظفًا وموظفة، أي بنسبة استجابة (83.3%)، واستخدمت الاستبانة لجمع البيانات. وتوصلت الدراسة إلى مجموعة من النتائج أهمها: أن درجة استجابة المبحوثين في مستشفى النجاة حول الرضا الوظيفي كانت بدرجة كبيرة جدًا وبوزن نسبي (86.9%)، وحول جودة الخدمات الصحية أيضًا حصلت على درجة موافقة مرتفعة وبوزن نسبي (78.1%)، كما توجد علاقة طردية ذات دلالة إحصائية بين أبعاد الرضا الوظيفي وتحسين جودة الخدمات الصحية في مستشفى النجاة، وبينت النتائج وجود أثر ذي دلالة إحصائية بين أبعاد الرضا الوظيفي على جودة الخدمات الصحية. وأوصت الدراسة بضرورة اهتمام الإدارة العليا في مستشفى النجاة بجميع أبعاد الرضا الوظيفي، والعناصر التي تُساهم في تحسين جودة الخدمات الصحية التي أظهرت النتائج أهميتها، وأثرها في تحسين جودة الخدمات الصحية في المستشفى. الكلمات المفتاحية: الرضا الوظيفي، جودة الخدمات الصحية، مستشفى النجاة. Abstract This study aimed to identify the impact of job satisfaction in improving the quality of health services at Al-Najat Hospital in the Libyan city of Tripoli. The comprehensive enumeration method for all members of the study population; Due to the small size of the study population, it distributed the study questionnaire to all members of the study community, and 60 male and female employees responded, i.e. a response rate of (83.3%), and the questionnaire was used to collect data. The study reached a set of results, the most important of which are: The degree of response of the respondents in Al-Najat Hospital about job satisfaction was very large and with a relative weight (86.9%), and about the quality of health services also obtained a high degree of approval with a relative weight (78.1%), and there is a direct relationship Statistically significant between the dimensions of job satisfaction and improving the quality of health services in Al-Najat Hospital, and the results showed a statistically significant effect between the dimensions of job satisfaction on the quality of health services. The study recommended that the senior management at Al-Najat Hospital should pay attention to all dimensions of job satisfaction, and the elements that contribute to improving the quality of health services, the results of which showed their importance, and their impact on improving the quality of health services in the hospital. Keywords: Job Satisfaction, Quality of Health Services, Najat Hospital.

Behaviour and therapeutic itinerary of epileptic patients in Marrakech city and surrounding regions in South Morocco

Background Epilepsy is a chronic, universal disorder with various etiologies and prognoses. It is still laden with myths in the majority of the Moroccan population. Despite the existence of well-established medicinal treatments and increasingly comprehensive care, access to antiepileptic care is still limited, especially for rural populations. We aim herein to identify the therapeutic itinerary of patients with epilepsy (or epileptic disorders) as well as the behaviour of patients and their families towards this disease in Marrakech and the surrounding region of Marrakech-Safi. Methods We carried out a retrospective study Questionnaire filled by 110 patients data was analysed with SPSS version 18. Results Our results showed that 69.96% of the patients believed in a supernatural origin of the disease and 76.4% attended for professional medical care after their first seizure. In addition, more than half of our patients (51.8%) consulted a religious leader for the initial consultation, 51.0% of whom were women and 49.0% were male. The low socioeconomic status of patients with epilepsy, 74.5% of whom were unemployed, impeded the effective management of this disease. Conclusions These results suggest that the management of patients with epilepsy (or epileptic disorders) in Africa, and particularly in Morocco requires, in addition to the reinforcement of human and material resources, an effort to educate and positively influence the family and the social environment as a whole.

Comparative Analysis of Ecological Footprint of Urban and Rural Households in Minna Emirate of Niger State, Nigeria

Nigeria is an unsustainable country due to an ecological deficit arising from the excessive utilization of natural resources. Resources are consumed more than their bio-capacity. Lifestyle and variation in the needs of households have exerted demands on the natural resources and eventually on the global environment. This research therefore aimed at estimating the Ecological Footprints of the average individual in a household in the urban and rural areas of the Minna region in Nigeria. It identifies the types of resource consumption; the impact of consumption on the EF and compares the EF of both about the level of sustainability. Data were collected employing primary and secondary sources for the study. A total of 400 households was selected for the study. Questionnaire administration was employed to collect the data and random sampling was employed. The data were analyzed through explanatory and inferential statistics. The result of the study shows that the EF of Minna and Maikunkele were 1.10 and 0.892 gha. Households require an average of 0.91 and 0.74 planets to sustain their living standard and generate 6.2 and 4.3 tonnes of CO2 annually. 9 and 6 factors influence EF. It is recommended that the lifestyle of the household in the Minna region has to be modified to reduce pressure on environmental resources and the emission of GHG for sustainable development.

Assessing the Cell Phone Behaviours of Undergraduate Regular University Students: Implications for Counselling

The use of mobile phones has become increasingly popular in recent years and it is more prevalent among university students. The widespread usage of cell phones has attracted the attention of many students, thereby increasing their rate of cell phone dependency. This study aimed to describe cell phone behaviours among undergraduate regular students at the University of Cape Coast. A survey research design was adopted for the study. Through the use of the stratified sampling technique, a sample of 2,061 undergraduate regular students participated in the study. Questionnaire adapted from Choliz’s (2012) Test of Mobile-phone Dependence (TMD) was used. The internal consistency, estimated using McDonald’s omega coefficient, ranged from .84 to .95. Means and standard deviations were used in analyzing the data for the study. The findings of the study revealed that students were prevalent in the use of cell phones in sending text messages, followed by surfing of the internet, length of time spent on the cell phone, and use of cell phone as a source of entertainment. It was recommended among other things that students should consciously regulate their use of cell phones so that it does not jeopardize their academic work.

Hubungan Pendidikan dan Pengetahuan Ibu, Dukungan Keluarga, dan Faktor Budaya Terhadap Pemberian ASI Parsial

Partial breast milk is breast milk and other foods other than breast milk that are given when the baby is under six months old with continuous feeding or when the baby is born, such as formula milk, porridge, and other complementary foods (prelacteal food). The study aims to determine the connection between education and knowledge of mothers, family support, and culture on partial breastfeeding. This research utilize a cross sectional research methodology and was an analytic observational study. In January until February 2021, data was collected. The sample during this study was 43 respondents. Purposive sampling methodology for victimization sampling. During this study, questionnaire and interview were used as the instrument and the info analysis employed in this study was Spearman rho. The results demonstrated that, the education, family support, and cultural factor variables have no relationship with partial breastfeeding with a p-value of 0,134, 0,091, and 0,934. Meanwhile, the knowledge variable has a relationship with partial breastfeeding with a p-value of 0,033. The conclusion obtained is that there is no significant relationship between mother's education, family support, and culture on partial breastfeeding, but there is a significant relationship between the knowledge of partial breastfeeding. Abstrak: Air susu ibu parsial adalah ASI dan makanan lain selain ASI yang diberikan pada saat bayi berusia dibawah enam bulan diberikan secara kontinyu atau saat bayi baru lahir seperti susu formula, bubur, serta makanan tambahan lainnya (makanan prelakteal). Ibu memberikan ASI parsial disebabkan oleh banyak faktor, yaitu pendidikan ibu, pengetahuan ibu, dukungan keluarga, serta faktor budaya. Penelitian bertujuan untuk mengetahui hubungan antara pendidikan dan pengetahuan ibu, dukungan keluarga, serta faktor budaya terhadap pemberian ASI parsial. Penelitian ini merupakan penelitian observasional analitik dengan desain cross sectional. Pengumpulan data dijalankan pada bulan Januari-Februari 2021. Populasi penelitian ini adalah ibu yang memiliki bayi berusia 6-12 bulan dengan jumlah sampel sebanyak 43 responden. Pengumpulan sampel pada penelitian dengan metode purposive sampling. Instrumen dalam penelitian menggunakan kuesioner dan wawancara serta analisis data menggunakan Spearman rho. Hasil penelitian membuktikan bahwa, variabel pendidikan, dukungan keluarga, dan faktor budaya tidak terdapat hubungan signifikan terhadap pemberian ASI parsial dengan p-value yaitu 0,134, 0,091, dan 0,934. Sedangkan, variabel pengetahuan memiliki hubungan signifikan dengan pemberian ASI parsial dimana p-value adalah 0,033. Diperoleh kesimpulan yaitu tidak ada hubungan signifikan antara pendidikan ibu, dukungan keluarga, dan faktor budaya terhadap pemberian ASI parsial, namun terdapat hubungan signifikan antara pengetahuan ibu terhadap pemberian ASI parsial.

Regulator Reputation and Stakeholder Participation: A Case Study of the UK’s Regulatory Sandbox for Fintech

This article contributes to the discussion about managing the risks and uncertainties of emerging technologies through increased stakeholder participation. Authorities have increasingly invited stakeholders from high-technology sectors to participate in assessing the risks of, and designing responses to, new technologies. Yet authorities often struggle to attract stakeholders from such sectors to participate; a critical challenge identified but still undertheorised in the literature. Responding to this gap, this article presents a case study of the UK’s regulatory sandbox for financial technologies, applying a document study, questionnaire and interviews to explore fintech firm motivations and apprehensions about participation. Drawing on the bureaucratic reputation literature, the study finds that fintech firms have a range of practical, reputational and normative motivations to participate, and these motivations are inextricably tied to the regulator’s strong reputation with the sector as procedurally correct, high-performing and morally committed to facilitating innovation. On this basis, recommendations for practitioners and hypotheses for future research into the drivers of stakeholder participation in regulatory decision-making surrounding emerging technologies are proposed.

Associations between study questionnaire-assessed need and school doctor-evaluated benefit of routine health checks: an observational study

Background In Finland, school doctors examine all children at predetermined ages in addition to annual health checks by school nurses. This study explored the association of study questionnaire-assessed need for and school doctor-evaluated benefit of routine health checks conducted by doctors. Methods Between August 2017 and August 2018, we recruited a random sample of 1341 children in grades 1 and 5 (aged seven and eleven years, respectively) from 21 elementary schools in four Finnish municipalities. Children mainly studying in special education groups or whose parents needed an interpreter were excluded. School nurses performed their health check as usual. Parents, nurses, and teachers then completed study questionnaires that assessed the concerns of parents, school nurses, and teachers regarding each child’s physical, mental and social health. Doctors, blinded to the responses, routinely examined all the children. The primary outcome measures were (1) the need for a health check based on the study questionnaires and (2) the benefit/harm of the appointment as estimated by the doctors according to predetermined criteria, and (3) the patient-reported experience measures (PREMs) of benefit/harm of the appointment as estimated by the parents and children. We compared the need for a health check with the doctor-evaluated benefit using multilevel logistic regression. Results The participation rate was 75.5 %. According to all questionnaires, 20–25 % of the 1013 children had no need for a health check. The doctors regarded 410 (40.6 %) and the parents 812 (83.4 %) of the appointments as being beneficial. Respondents rarely reported harm. The children who were classified as needing a health check more often benefitted from the health check (assessed by the doctor) than children with no need for one (OR 3.53; 95 % CI 2.41–5.17). Conclusions The need for a health check is an important predictor of school-doctor evaluated benefit of the health check. This approach could allow school doctors to allocate time for the children who need them most. Trial registration ClinicalTrials.gov, Identifier NCT03178331, registration June 6th 2017.