scholarly journals Measuring Perceived Service Quality and Its Impact on Golf Courses Performance According to Types of Facilities and User Profile

2020 ◽  
Vol 12 (14) ◽  
pp. 5746
Author(s):  
Virginia Serrano-Gómez ◽  
Óscar García-García ◽  
Vicente Gambau i Pinasa ◽  
Mercedes Fernández-Liporace ◽  
Antonio Hernández-Mendo ◽  
...  

The study was aimed at: (1) Analysing the psychometric features of the QGolf scale, (2) examining the relation between the user’s perceived quality, the club service dimensions, and the golf club performance and, (3) exploring whether a better performance could vary depending on the player’s profile and/or the type of golf course. To do so, 968 users from 13 clubs in north-western Spain golf courses were interviewed. Psychometric and theoretical findings are introduced regarding their further use in field marketing. The causal analysis of covariance structure leads us to state that the human and organisational dimension of the service is key to assess perceived quality. When comparing models, the explanatory power of the Handicap ≥ 20 model was higher than the one concerning Handicap < 20. Thus, the strategy to increase user satisfaction should be quite different depending on whether users are beginners or advanced golf players. Therefore, managers should consider the users’ profiles diversity, their specific needs, and the variety of target-groups involved, on account of the golf course’s interests. This seems the best pathway to achieve sustainability and survival in the area.

2021 ◽  
Vol 51 (1) ◽  
pp. 33-47
Author(s):  
Julia Langkau

AbstractThis paper argues that we should distinguish two different kinds of imaginative vividness: vividness of mental images and vividness of imaginative experiences. Philosophy has focussed on mental images, but distinguishing more complex vivid imaginative experiences from vivid mental images can help us understand our intuitions concerning the notion as well as the explanatory power of vividness. In particular, it can help us understand the epistemic role imagination can play on the one hand and our emotional engagement with literary fiction on the other hand.


Heredity ◽  
1977 ◽  
Vol 38 (1) ◽  
pp. 79-95 ◽  
Author(s):  
N G Martin ◽  
L J Eaves

2014 ◽  
Vol 18 (1) ◽  
pp. 22-35 ◽  
Author(s):  
Domenico Celenza ◽  
Fabrizio Rossi

Purpose – The aim of this paper is to investigate the relationship between corporate performance and Value Added Intellectual Coefficient (VAICTM) on the one hand, and the relationship between the variations in market value and the variations in VAIC on the other hand. Design/methodology/approach – Starting from the VAIC model, 23 Italian listed companies were examined with the aim of investigating the relationship between VAIC and the performance of the firms in the sample. The analysis was divided into two stages. In the first stage, eight models of linear regression were estimated to verify the presence of a positive and statistically significant relationship between M/BV and VAIC and between accounting performance indicators (ROE, ROI, ROS) and the VAIC. In the second stage, six other models were tested, considering as an independent variable the variations in VAIC and the variations in profitability indicators. Findings – The outcomes of the application stress the importance of VAIC in the explanation of the variations in MV and its role as “additional coefficient” in the analysis of equity performance. Originality/value – This methodology highlights some very interesting aspects. In particular, whereas the relationship between M/BV and VAIC and between profitability indicators (ROI, ROE, ROS) and VAIC is statistically insignificant, the subsequent analysis highlights the importance of VAIC as a variable capable of increasing the explanatory power of the regression in a cross-sectional perspective.


2020 ◽  
Vol 27 ◽  
pp. 35-47
Author(s):  
Ferréol Salomon ◽  
Darío Bernal-Casasola ◽  
José J. Díaz ◽  
Macarena Lara ◽  
Salvador Domínguez-Bella ◽  
...  

Abstract. Today, coastal cities worldwide are facing major changes resulting from climate change and anthropogenic forcing, which requires adaptation and mitigation strategies to be established. In this context, sedimentological archives in many Mediterranean cities record a multi-millennial history of environmental dynamics and human adaptation, revealing a long-lasting resilience. Founded by the Phoenicians around 3000 years ago, Cádiz (south-western Spain) is a key example of a coastal resilient city. This urban centre is considered to be one of the first cities of western Europe and has experienced major natural hazards during its long history, such as coastal erosion, storms, and also tsunamis (like the one in 1755 CE following the destructive Lisbon earthquake). In the framework of an international, joint archaeological and geoarchaeological project, three cores have been drilled in a marine palaeochannel that ran through the ancient city of Cádiz. These cores reveal a ≥50 m thick Holocene sedimentary sequence. Importantly, most of the deposits date from the 1st millennium BCE to the 1st millennium CE. This exceptional sedimentary archive will allow our scientific team to achieve its research goals, which are (1) to reconstruct the palaeogeographical evolution of this specific coastal area; (2) to trace the intensity of activities of the city of Cádiz based on archaeological data, as well as geochemical and palaeoecological indicators; and (3) to identify and date high-energy event deposits such as storms and tsunamis.


2021 ◽  
Vol 15 (1-2) ◽  
pp. 109-139
Author(s):  
Hamid Tafazoli

Abstract My paper discusses the controversial relationship between literature and literary studies by using the example of the term ›migration literature‹. It demonstrates in the first part that ›migration literature‹ as a term in literary studies does not expose explications of rational reconstructions of a conceptual content in Harald Fricke’s and Klaus Weimar’s understanding. In its history (Adelson 1991; 2004), ›migration literature‹ goes back to a chain of different terms and definitions as Gastarbeiter- or Ausländerliteratur and reflects strategies of homogenization and exclusion. From the 1980s forward, those terms produce in cultural contexts a semantic field that propagates culture based on a definition of ex negativo (Tafazoli 2019). The first part of my paper describes an outline of influences of homogenization and reductionism on the discourses of migration in literary studies and explains in the second part an asymmetrical relationship between motive on the one hand and terminology on the other. The term ›migration literature‹ seems to dominate this relationship by determination of a source of ›accepted truths‹ related to the life and background – specifically to the place of birth and the origin – of the author (Bay 2017). By prioritization of criteria beyond narrative reality, literary studies led in the 1980s and 1990s discourses on migration on the sidelines of canon of German speaking literature (Weigel 1991; Wilpert 2001). With regard to terminological determination in order to produce interpretative sovereignty (Foucault 1994), my paper exemplifies in the second part that the term ›migration literature‹ collects selected and limited fields of social, historical and political knowledge in perspective adjustment and in order to classify literature beyond aesthetic criteria. By this means, inductive standards (Müller 2010a; 2010b) classify the literary object ›migration‹ ontologically and regardless of factuality of the author’s life on the one hand and fictionality of narrative text on the other. The ontological classification has been used, for example, in contexts that replace the figure of stranger (Fremder) by the figure of migrant and determines the latter as figuration of external space of culture. The replacement suggests a perspective rigidity in the cultural production of knowledge that flows into a terminological classification and claims with the term ›migration literature‹ sovereignty over culture. From this point of view, the author and his work should be located in the external space of canonized literature. The second part of my paper comes to the conclusion that the term ›migration literature‹ has been developed in politicized frames of external-textual ›accepted truths‹ and bases its stability on cultural essentialism and exclusion regardless of heterogenetic appearance (Bhatti 2015). With regard to theories of »literature on the move« (Ette 2001), my paper understands that migration has always formed a considerable part of literary production. Therefore, migration could be understood as a literary motive. This meaning would undermine an ontological understanding of culture. Narrative texts develop poetics of migration and create by figurations of migration a poly-perspectivity in which migration advances to a polysemantic motive. My paper discusses these thoughts in the context of cultural memory in the third part and understands varied and multifaceted constructions of cultural memory on all sides of cultural borders. This part confronts the asymmetrical relationship between motive and terminology with discussions on migration as narrative of cultural memory that belongs to cultural majority and minority equally, at the same time and in the same space. Based on this understanding, my paper argues that migration as a motive construct shapes and leads discourses of culture under the conditions of global re-formation. The shift of the perspective from conceptual classification to close-readings of literary constructions should lead us to considerations about the openness of the narrative in distinction to terminological unity and should also initiate a paradigm shift in locating migration in discourses of literary studies. The theoretical considerations will be exemplified in the fourth section by Mohammad Hossein Allafis Frankfurter Trilogie that is a collection of the novels Die Nächte am Main (1998), Die letzte Nacht mit Gabriela (2000) and Gabriela findet einen Stapel Papier (2012). The fourth part of my paper examines in Frankfurter Trilogie a reading that integrates migration as a motive into the discourse of cultural memory of global challenges. Using the example of the Trilogie, this part of my paper demonstrates that discussions on migration in the context of cultural memory could initiate a shift in the perspective of reception from conceptual homogenization to narrative openness. The shift of perspective shows that literature translates the questions of community into the aesthetic perception of the form of culture and civilization in which the community actually articulates and appears itself and shows also that reading of migration as a statement about one nation has lost its explanatory power. The last part of my paper resumes my thoughts and takes position in the current fields of research in literary studies.


Author(s):  
David S. Bieri

This chapter investigates several aspects of how local economic development and growth are shaped by regional differences in industrial structure on the one hand and interregional linkages on the other hand. The author begins by proposing an alternative regional classification of regions for U.S. Metropolitan Statistical Areas (MSAs) on the basis of clusters that were formed by principal component analysis from economic variables that are relevant for regional growth. These variables include labor productivity growth, measures of local industry mix, human capital, entrepreneurship, and innovation. He then uses these growth-based regional clusters to control the presence of cluster-specific fixed-effects when explaining the spatial characteristics of urban specialization and concentration in the United States. The empirical validity of these new economic regions are evaluated against alternative established classifications such as the BEA Regions, Crone’s (2005) Economic Regions, the Census Regions, and the Federal Reserve Districts. Looking specifically at the empirics of regional growth both in a traditional ß-convergence setting as well as a dynamic panel setting, the author examines the explanatory power of regional differences in economic structure such as industry concentration, employment specialization, and sectoral diversity.


2019 ◽  
Vol 11 (14) ◽  
pp. 3983 ◽  
Author(s):  
Alfonso Castillo-Rodriguez ◽  
Wanesa Onetti-Onetti ◽  
José Luis Chinchilla-Minguet

The aim of this study was to analyze the level of satisfaction in three municipal sports centers in the city of Malaga and to learn and analyze the characteristics of users older than 40 years of age in these centers. A total of 303 persons (123 men and 180 women) from three sports centers in the city of Malaga participated in this study (M = 58.14, SD = 7.16 years). The Evaluation of Perceived Quality in Sports Services test (CECASDEP) was used, and the results demonstrated that the different dimensions studied—sports center, activity space, locker rooms, program of activities, and trainer—were very positively correlated. The level of customer loyalty increased with user satisfaction and perceived quality of services as well as the age of the person. Users were also found to be more motivated to take part in physical activities due to greater satisfaction. The highest scores were given to the trainers, who played a key role in all three sports centers. In conclusion, we gathered important insights into perceived quality in different sports centers. This information can be used by sports managers to strengthen dimensions with lower scores and improve those with higher scores. In addition, the study confirms that the level of customer loyalty is related to the perceived quality scores. Therefore, the use of measuring instruments is recommended to optimize the quality of sports services.


2008 ◽  
Vol 14 ◽  
pp. 335-355
Author(s):  
Gregory P. Dietl

An outstanding challenge with broad implications for an ecologically sustainable future is to understand how living systems—whether natural or social—balance opportunity and constraint in a given environment. In this paper, I compare the proposed mechanics of a heuristic developed to explain transformational change in systems ecology with various paleontological patterns and hypotheses for its conceptual homology and thus explanatory power in causal terms. The adaptive cycle heuristic, which has potential to influence current environmental and natural resources law and policy, has two components: 1) cycles that alternate between long periods of growth and shorter periods that create opportunities for innovation (new structures or conditions that become economically successful), and 2) the interaction of nested sets of such cycles (panarchies) across space and time scales. I critically evaluate three basic underlying tenets of the adaptive cycle related to the circumstances of innovation—empty niche space, competition and availability of resources—because of their importance to the development of a theoretical framework for understanding the ecological dimension of opportunity in biological evolution. I conclude that not all of the proposed mechanics and observed phenomenology of the adaptive cycle are appropriate in biological evolution. I draw insight, however, from the hierarchical nature of the heuristic to outline a “panarchical” conceptualization of the escalation hypothesis; I identify self-organization, emergence, selection and adaptation, and feedback as phenomena that are held in common across systems and scales, which influence how entities in the economic hierarchy of life arise, interact and evolve.Two roads diverged in a wood, and I, I took the one less traveled by, and that has made all the difference.Robert Frost.Every system either finds a way to develop or else collapses.Aleksander Solzhenitsyn


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