scholarly journals Going beyond Good Intentions for the Sustainable Conservation of Built Heritage: A Systematic Literature Review

2020 ◽  
Vol 12 (22) ◽  
pp. 9649
Author(s):  
Joana Gonçalves ◽  
Ricardo Mateus ◽  
José Dinis Silvestre ◽  
Ana Pereira Roders
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Theory Of Planned Behaviour ◽  
Human Behaviour ◽  
Psychological Constructs ◽  
Built Heritage ◽  
Psychological Models ◽  
Sustainable Conservation ◽  
Tourism And Hospitality ◽  
Built Heritage Conservation

This research addresses the performance gap between intentions towards a sustainable conservation of built heritage and its actual implementation. Socio-psychological models of human behaviour, such as the theory of planned behaviour (TPB), have been studying this dissonance between intention and behaviour, and allow to recognise latent critical factors. This paper provides a systematic literature review of research publications on the intersection of the topics of human behaviour, heritage, and sustainability. It aims to analyse how the TPB has been used in the field of sustainable conservation of built heritage. The studies are categorised according to the type of heritage, main actors targeted, aims, and methodology. A total of 140 publications were analysed. The results show a recent field of research. In the domain of built heritage conservation, behaviour is commonly addressed as a synonym of performance, targeting the building itself. Most publications relating socio-psychological constructs of behaviour and heritage sustainability can be found in the tourism and hospitality field, focusing on tourists’ and residents’ behaviours. The review shows that practitioners are still absent from the literature. However, research addressing other stakeholders shows that the theoretical framework can play an important role in the implementation of sustainable conservation practices in the built heritage.

Role of human behaviour attributes in mobile crowd sensing: a systematic literature review

2017 ◽  
Vol 19 (2) ◽  
pp. 168-185 ◽  
Author(s):  
Neetima Agarwal ◽  
Sumedha Chauhan ◽  
Arpan Kumar Kar ◽  
Sandeep Goyal
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Situation Awareness ◽  
Human Behaviour ◽  
New Paradigm ◽  
Mobile Crowd Sensing ◽  
Content Type ◽  
Crowd Sensing ◽  
Mobile Crowd

Purpose Mobile crowd sensing (MCS) is a new paradigm enabled by Internet of Things (IoT) in which sensor-rich ubiquitous devices collect and share the data over a large geography. Human behaviour attributes (perception, comprehension and projection) play a key role in the decision-making process for sharing and processing the data. This study aims to understand how situation awareness plays an important role in MCS in an IoT ecosystem. Design/methodology/approach A systematic literature review was conducted by following a rigorous search protocol that identified a total of 470 peer-reviewed research papers. These papers were further filtered and finally 31 relevant papers were selected. Findings The major issues and concerns arising due to human participation in the MCS system were identified. Further, probable strategies were explored to deal with the challenges resulting due to certain human behaviour attributes. Practical implications This study provides the recommendations to address the major challenges related to the MCS system, which in turn may enhance the adoption of emerging smart technology-driven services. Originality/value The study is original and is based on the existing literature and its interpretation.

Asian Entrepreneurship in Tourism and Hospitality

2020 ◽  
pp. 1-21
Author(s):  
Yash Bhushan Prabhugaonkar ◽  
Dam Xuan Minh ◽  
K. Thirumaran ◽  
Karen S. Sim ◽  
Sapon Pruhtpahon ◽  
...  
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Credit Card ◽  
Future Studies ◽  
Sustainable Environment ◽  
Research Areas ◽  
Market Shares ◽  
New Ideas ◽  
Tourism And Hospitality ◽  
Country Specific

Entrepreneurs in tourism constantly find business a challenge, especially when competing with well-established players in the industry who have huge capital and large market shares. More often than not, these entrepreneurs must constantly innovate and come up with new ideas on travel booking and new ways to enhance travel experiences. Focusing on entrepreneurs in Asia, very few countries proactively fund aspiring entrepreneurs who often struggle like their American counterparts with credit card debts and huge loans. This chapter reviews Asian entrepreneurs in tourism, with a focus on accessibility to state support and funds, identifying research areas for future studies. Using systematic literature review and country-specific profiling of India, Singapore, Thailand, and Vietnam, the study examines the extent governments support entrepreneurs and the sustainability of their business. This research is intended to trigger insights for both industry practitioners and policymakers and to form an awareness to create a sustainable environment for budding entrepreneurs in tourism.

Information and communication technologies in food services and restaurants: a systematic review

2022 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Reyes Gonzalez ◽  
Jose Gasco ◽  
Juan Llopis
Keyword(s):  
Literature Review ◽  
Information And Communication Technologies ◽  
Systematic Literature Review ◽  
Journal Citation Report ◽  
Essential Element ◽  
Communication Technologies ◽  
Food Services ◽  
Content Type ◽  
Information And Communication ◽  
Tourism And Hospitality

Purpose Information and communication technologies (ICTs) are a key player in the food services and restaurants sector; thus, the aim of this work consists in studying the previous research on ICTs in food services and restaurants in the context of tourism and hospitality through a systematic literature review. Design/methodology/approach The systematic literature review is performed on full papers published in journals included in the Journal Citation Report of the WoS in the category of Hospitality, Leisure, Sport and Tourism. A total of 165 articles from 28 journals are analyzed, following different criteria, such as the research methods, perspectives, statistical techniques, geographical focus, topics, technologies, authors and universities. Findings The restaurant sector is more and more based on the creation of experiences and ICTs, through their multiple possibilities, can undoubtedly contribute to adding value to the simple meal and create and recreate experiences to attract and retain customers who are increasingly sophisticated and hooked on ICTs. ICTs are basic for managers taking decision at the highest level in food services and restaurants, so ICTs should not be seen as a technical tool but as an essential element for top management. Research limitations/implications This paper examined articles from very well-known tourism and hospitality journals, leaving aside others as well as different publication formats such as books or papers presented at conferences. Originality/value A significant contribution made with this paper is the availability of a list of topics in the context of ICTs in food services and restaurants. These topics are classified into three areas (Consumers, Suppliers and Environment and Tendencies) that can serve as a future research framework. The paper also provides useful information to restaurant managers about ICTs, to researchers for their future projects and to academics for their courses.

scholarly journals From GPS to semantic data: how and why—a framework for enriching smartphone trajectories

Computing ◽  
2021 ◽  
Author(s):  
Ahmed Ibrahim ◽  
Heng Zhang ◽  
Sarah Clinch ◽  
Simon Harper
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Human Behaviour ◽  
Location Data ◽  
Semantic Data ◽  
Structural Framework ◽  
Integrative View ◽  
The Impact ◽  
Enrichment Process ◽  
Processing Framework

AbstractDeriving human behaviour from smartphone location data is a multitask enrichment process that can be of value in behavioural studies. Optimising the algorithmic details of the enrichment tasks has shaped the current advances in the literature. However, the lack of a processing framework built around those advances complicates the planning for implementing the enrichment. This work fulfils the need for a holistic and integrative view that comprehends smartphone-specific requirements and challenges to help researchers plan the implementation. We propose a structural framework from a systematic literature review conducted to pinpoint the main challenges and requirements of research on enriching location data. We classify findings based on the enrichment task and integrate them accordingly into workflows that facilitate the task’s implementation. These workflows help researchers better streamline their implementations of the enrichment process and analyse errors within and across tasks. Moreover, researchers can integrate the presented findings with the proposed opportunities to better predict the impact of their research.

Google Trends in tourism and hospitality research: a systematic literature review

2019 ◽  
Vol 10 (4) ◽  
pp. 747-763 ◽  
Author(s):  
Gorete Dinis ◽  
Zélia Breda ◽  
Carlos Costa ◽  
Osvaldo Pacheco
Keyword(s):  
Literature Review ◽  
Search Engine ◽  
Systematic Literature Review ◽  
Data Use ◽  
Google Trends ◽  
Volume Index ◽  
Search Term ◽  
Content Type ◽  
Search Volume ◽  
Tourism And Hospitality

Purpose This paper aims to conduct a review of the literature published, between 2006 and 2018, that used search engine data on tourism and hospitality research, namely, Google Insights for Search and Google Trends. More specifically, it intends to identify the purpose and context of the data use, ascertaining the main findings and reviewing the methodological approaches. Design/methodology/approach A systematic literature review of Scopus indexed research has been carried out. Given the novelty of search engine data use in tourism and hospitality research and the relatively low number of search results in Scopus, other databases were used to broaden the scope of analysis, namely, EBSCO and Google Scholar. The papers selected were subjected to content and statistical analyses. Findings Google Trends data use in tourism and hospitality research has increased significantly from 2012 to 2017, mainly for tourism forecasting/nowcasting; knowing the interest of users’ searches for tourist attractions or destinations; showing the relationship between the official tourism statistics and the search volume index of Google Trends; and estimating the effect of one event on tourism demand. The categories and search terms used vary with the purpose of the study; however, they mostly focus on the travel category and use the country as the search term. Originality/value Google Trends has been increasingly used in research publications in tourism and hospitality, but the range of its applications and methods used has not yet been reviewed. Therefore, a systematic review of the existing literature increases awareness of its potential uses in tourism and hospitality research and facilitates a better understanding of its strengths and weaknesses as a research tool.

scholarly journals Wellbeing and Resilience in Tourism: A Systematic Literature Review During COVID-19

2022 ◽  
Vol 12 ◽  
Author(s):  
Margarida Pocinho ◽  
Soraia Garcês ◽  
Saúl Neves de Jesus
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Negative Impact ◽  
Adverse Outcomes ◽  
Daily Lives ◽  
The People ◽  
World Tourism Organization ◽  
Hospitality Sector ◽  
Tourism And Hospitality ◽  
Tourism Organization

The United Nations World Tourism Organization (UWTO) has acknowledged 2020 as the worst year in tourism history due to the worldwide pandemic COVID-19. Destinations, tourists, local communities, stakeholders, and residents, and their daily activities were affected. Thus, wellbeing and resilience are two crucial variables to help the industry and the people recover. This research aims to analyze early positive approaches and attitudes to respond to the negative impact of COVID-19 in tourism everyday activities that have at its core wellbeing and resilience, the two main variables of the Positive Psychology field of studies. A systematic literature review was conducted, following PRISMA guidelines to achieve this aim. The research was done using the Online Knowledge Library (B-on) and all the available databases. The research led to 32 articles that were screened using the inclusion and exclusion criteria. A total of 18 scientific articles met all criteria. Overall, results show that a positive and resilient approach to deal with the adverse outcomes of the pandemic is a concern for stakeholders and the future of the organizations in the tourism and hospitality sector, as is tourists’ wellbeing. However, less research has been done on wellbeing and a clear lack of research regarding residents’ wellbeing and resilience is evident. A deeper study of wellbeing and resilience in tourism is needed, and actual practices and interventions to ensure that all tourism actors have the resources to overcome the pandemic and restart the industry’s daily lives feeling well and safe.

scholarly journals Virtual reality and modern tourism

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Almir Pestek ◽  
Maida Sarvan
Keyword(s):  
Virtual Reality ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Hospitality Industry ◽  
Paradigm Shifts ◽  
Content Type ◽  
Information And Communication ◽  
Tourism And Hospitality Industry ◽  
Tourism And Hospitality ◽  
The Way

Purpose The purpose of this paper is to provide an insight as to how recent trends in virtual reality (VR) have changed the way tourism and hospitality industry communicates their offerings and meets the tourists’ needs. Design/methodology/approach The approach is based on systematic literature review, where the relations between focal concepts are given to analyze potential future developments concerning VR. Findings The paper identifies and analyzes how VR technology affected tourism and hospitality industry through three main touch points – future tourism planning and management, technology-based marketing of tourism destinations and VR potential in changing consumer requirements. These concepts were analyzed to identify changing forces and suggest potential paradigm shifts that tourism and hospitality suppliers and marketers need to consider. These included realistic virtual travel replacements, the importance of interactive experiences and innovation in future tourism systems. Originality/value While there has been increasingly larger number of discussions on how tourists and tourism and hospitality industry have been using information and communication technology recently, there is little evidence of scholars and practitioners applying such methods. This paper used systematic literature review to illustrate means in which VR could be ingrained into tourism and hospitality services to meet the needs of tourists. It suggests that VR can and probably will fundamentally change the way in which tourists’ experiences and requirements are managed entirely.

scholarly journals Beyond Good Intentions: The Role of the Building Passport for the Sustainable Conservation of Built Heritage to Behavioural Change

2021 ◽  
Vol 13 (15) ◽  
pp. 8280
Author(s):  
Joana dos Santos Gonçalves ◽  
Ricardo Mateus ◽  
José Dinis Silvestre ◽  
Ana R. Pereira Roders
Keyword(s):  
Methodological Approach ◽  
Behavioural Change ◽  
Heritage Conservation ◽  
Positive Contribution ◽  
Factors Affecting ◽  
Built Heritage ◽  
Sustainable Performance ◽  
Sustainable Conservation ◽  
Built Heritage Conservation

Despite the recognised importance of built heritage for sustainable development, and the multiple tools, recommendations, guidelines, and policies developed in recent years to support decision-making, good sustainable conservation practices often fail to be implemented. Challenges faced by practitioners often relate to external factors, and there is a gap in the understanding of the role of the nature of the designer and the behavioural dimension of the challenges in implementation. This research applies the Theory of Planned Behaviour (TPB) to verify how a building passport for sustainable conservation (BPSC) impacts design students’ intentions and actual design decisions towards built heritage conservation. This research aims to ascertain the role of the BPSC to affect attitudes, subjective norms, and intentions and ultimately change conservation behaviours. The results show that this tool has a positive contribution to reinforce existing attitudinal beliefs. Still, no significant changes were found in the overall conservation behaviours, suggesting that beliefs hindering implementation may more often be related to aesthetic reasons, creativity and innovation, and program requirements, than with beliefs regarding the sustainable performance of the building. This study demonstrates that using the TPB to analyse design processes in the context of built heritage is an innovative methodological approach that contributes to a deeper understanding of the psychological factors affecting sustainability and built heritage conservation decisions.

scholarly journals Gamification in tourism and hospitality research in the era of digital platforms: a systematic literature review

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maria Giovina Pasca ◽  
Maria Francesca Renzi ◽  
Laura Di Pietro ◽  
Roberta Guglielmetti Mugion
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Service Research ◽  
Future Research ◽  
Content Type ◽  
Digital Platforms ◽  
Future Research Agenda ◽  
Holistic Understanding ◽  
Engagement Factors ◽  
Tourism And Hospitality

PurposeThe present study aims to synthesize and conceptualize, through a systematic literature review (SLR), the current state of gamification knowledge in the tourism and hospitality (T&H) sector, providing a roadmap for future research recommendations for service research and practice.Design/methodology/approachThe research is based on a systematic literature review and adopts a systematic quantitative approach to summarize existing evidence on gamification usage in the T&H sector, focusing on relevant service literature on gamification. The authors analyze 36 papers published between 2011 and 2019.FindingsThe authors synthesize existing knowledge into five themes describing gamification's role in T&H (Edutainment, Sustainable behavior, Engagement factors, Service provider-generated content and User-generated reviews). Then, a cross-analysis of the five themes reveals the pivotal elements (affordances, behavioral and psychological outcomes, and benefits) generated by gamification mechanics in T&H, simultaneously highlighting potential implications and relevant insights for service literature. The review identifies critical issues affecting gamification research and provides a future research agenda, considering opportunities for T&H and service research.Originality/valueThe study provides the first SLR investigating gamification in T&H. The findings present potential implications and relevant insights for T&H contributing to the construction of a more holistic understanding of gamification adoption in service research.

Sign in / Sign up

Export Citation Format

Share Document