scholarly journals Antecedents and Consequences of Digital Shadow Work in Mobile Shopping Apps Context

2021 ◽  
Vol 13 (14) ◽  
pp. 7697
Author(s):  
Sung Yul Ryoo ◽  
Sang Cheol Park

Shadow work continues to witness a significant uptick in the context of mobile shopping. Therefore, we question whether shadow work perceived by mobile shoppers may become a bigger problem, create fatigue for mobile shoppers, and lead them to discontinue the use of mobile shopping apps. This study examines the relationship between shadow work and the discontinuance of mobile shopping apps. Data from a total of 266 completed surveys were collected by a market research firm. We adopted partial least squares structural equation modeling (PLS-SEM) to assess both the measurement and structural components of the model. The results show that both information overload and system feature overload positively influence individuals’ shadow work. This study explores the concept of shadow work in the context of mobile shopping apps. Specifically, the study developed the relationships between the antecedents and consequences of shadow work in the mobile shopping context. The main contribution of our study is that it introduces an integrative model of shadow work in the mobile shopping context, highlighting the importance of shadow work.

2016 ◽  
Vol 224 (1) ◽  
pp. 25-33 ◽  
Author(s):  
Nagarajan Gayathri ◽  
Parthasarathy Karthikeyan

Abstract. This paper analyzes the relationship between self-efficacy, work support, family support, and life satisfaction and it also explores the mediating role of work-to-family enrichment and family-to-work enrichment. The participants (n = 568) were from different occupational groups including high technology organizations, hospitals, schools, factories, and government. The correlation analyses and structural equation modeling were performed to explore the relationship existing between the variables. It is found that there exists a positive relationship between self-efficacy, social support, and life satisfaction. Work family enrichment partially mediates the relationship between the studied antecedents and consequences. The work indicates that organizations need to consider ways to not only reduce conflict, but also increase enrichment, which will drive the main outcome variable of overall life satisfaction of the employees.


2014 ◽  
Vol 38 (4) ◽  
pp. 543-561 ◽  
Author(s):  
Pedro Soto-Acosta ◽  
Francisco Jose Molina-Castillo ◽  
Carolina Lopez-Nicolas ◽  
Ricardo Colomo-Palacios

Purpose – The purpose of this paper is to develop a research model that examines the effect of information overload and information disorganisation upon customers’ perceived risk and purchase intention online in a single integrative model. In addition the paper investigates whether internet experience moderates these relationships. Design/methodology/approach – To achieve the paper's objectives an experiment that involved visiting the ten most visited e-commerce web sites in Spain was conducted. Hypotheses were tested by using structural equation modelling on a data set of 1,396 online shopping customers. Findings – The results suggest a positive relationship between information overload and customer purchase intention and that internet experience reinforces this positive effect. Moreover the results confirm that the relationship between information disorganisation and customer purchase intention is not significant and that internet experience does not moderate the relationship. The findings also indicate that perceived risk mediates the relationship between information overload and information disorganisation on customer purchase intention. Originality/value – This work contributes to the literature by exploring the phenomenon of information overload and information disorganisation upon customers’ perceived risk and purchase intention in the e-commerce environment as well as the moderating effect of internet experience on these relationships in a single integrative model. The main conclusions of this investigation can be valuable to organisations that implement or intend to implement e-commerce.


2009 ◽  
Vol 23 (2) ◽  
pp. 186-202 ◽  
Author(s):  
Ken Hodge ◽  
Chris Lonsdale ◽  
Susan A. Jackson

In this exploratory study, we examined hypothesized antecedents (basic psychological needs) and consequences (dispositional flow) of athlete engagement (AE); plus the extent to which AE mediated the relationship between basic needs and flow. Structural equation modeling with a sample of 201 elite Canadian athletes (60.20% female, mean age = 22.92 years) showed that needs satisfaction (particularly competence & autonomy) predicted athlete engagement (30% explained variance); and needs satisfaction and athlete engagement predicted dispositional flow (68% explained variance). AE partially mediated the relationship between needs satisfaction and flow. Practical suggestions are offered for needs-supportive coaching programs designed to increase both AE and flow.


2019 ◽  
Vol 52 (3) ◽  
pp. 694-712
Author(s):  
Maria Cristina M. Fuertes ◽  
Beatriz Marie D. Jose ◽  
Mary Angelie A. Nem Singh ◽  
Pauline Eirisse P. Rubio ◽  
Allan B. de Guzman

Information avoidance is a behavior that could either prevent or delay consumption of information. While information avoidance has been documented in various fields of interest, its overall dynamics in the context of library and information science remains a research blankspot. The overall intent of this paper is to develop a model that examines the moderating effect of information overload and academic procrastination on the information avoidance behavior among Filipino undergraduate thesis writers. Capitalizing on Structural Equation Modeling (SEM) design, a total of 215 Filipino undergraduate thesis writers participated in the study. A multi-aspect questionnaire was used to measure the following variables: information overload, academic procrastination and information avoidance. Descriptive and inferential statistics were used to analyze the data. Results show that when students have a positive attitude towards reading, the more likely they are to employ better reading strategies and the less likely they are to exhibit information avoidance. On the other hand, the more reading strategies are used, the lower is information avoidance. Additionally, the tendency to procrastinate has less effect on the relationship between reading strategies and information avoidance and the tendency to procrastinate and acquire excessive information has less effect on the relationship between reading attitudes and information avoidance. Implications for university settings are also discussed in this paper.


2019 ◽  
Vol 50 (4) ◽  
pp. 465-481 ◽  
Author(s):  
Makoto Matsuo

Although individual unlearning is believed to play a critical role in promoting higher-order learning, there has been little quantitative research on this process. This article aimed to investigate the antecedents and consequences of individual unlearning based on transformative learning theory. A survey was conducted among 301 employees working in various occupations and organizations in the United States. The results of structural equation modeling indicated that unlearning mediated the relationship between critical reflection and work engagement and that critical reflection mediated reflection and unlearning. This study contributes to the literature by quantitatively demonstrating the direct and indirect influences of critical reflection on work engagement through individual unlearning, which has been discussed only conceptually and qualitatively in the extant transformative learning literature.


2021 ◽  
Vol 17 (3) ◽  
pp. 30-44
Author(s):  
Hawazen Alamoudi ◽  
Majed Alharthi

The main aim of this study is to examine the antecedents and consequences of consumer engagement in the Saudi airline industry. In total, 403 usable responses were collected using an electronic survey. The study respondents include airline travelers who are living in Saudi Arabia. The survey data were examined using structural equation modeling (SEM) to verify the theoretical model. The major study findings suggest that a positive correlation is found between online brand experience, brand love, and customer engagement. Moreover, customer engagement is positively associated with repatronage intention. In addition, the moderating results show that service quality has a moderating influence on the relationship between customer engagement and repatronage intention. As a consequence, the findings indicate the existence of service quality and its role in determining customer behavior intentions. This study also offers a great understanding of the interaction between the important factors. Thus, they may be utilized as a guideline for managing air traveling and improving airline sales in the country.


2017 ◽  
Vol 15 (1) ◽  
pp. 23-43 ◽  
Author(s):  
Souvik Roy ◽  
Abhilash Ponnam ◽  
Santanu Mandal

The purpose of this paper is to comprehend the causes and outcomes of smart phone application retention. To address this question, the authors propose a construct called app attachment and establish antecedents and consequences of the same. This study conceptualizes attachment with smart phone application as app attachment from a brand attachment perspective. Accordingly, app attachment is viewed as a two-dimensional construct composing of two measurement constructs namely app-self connection and app-prominence. Based on insights from information technology literature and marketing perspectives, antecedents, and consequents of app attachment are identified. Structural equation modeling was used for confirming the relationship of app attachment with proposed antecedents and consequences. On the managerial front, this paper explicates various strategies that a manager should adopt to improve app retention amongst its targeted users.


2019 ◽  
Vol 37 (5) ◽  
pp. 527-541 ◽  
Author(s):  
Ameen Al-Htibat ◽  
Zanete Garanti

Purpose Despite recognizing the importance of eReferral in shaping tourists’ behavioral intentions, researchers have rarely explored its dynamics. In the recent years, interest in the superiority of interactive eReferral over eWOM has burgeoned, thus increasing theoretical and empirical quest, which has generated many inconsistencies. Drawing on social identity, trust transfer and social tie theories, the purpose of this paper is to explore an integrative model that investigates the impact of interactive eReferral on tourists’ engagement, eReferral sharing behavior and intention to visit. Besides the direct influences of interactive eReferral on tourists’ engagement, eReferral sharing behavior and intention to visit, the authors assess the mediating role of tourist engagement on the relationship between these concepts. Design/methodology/approach Utilizing survey data, variance-based structural equation modeling (VB-SEM) was applied to diagnose the proposed model. Findings VB-SEM results suggest that interactive eReferral has a positive impact on tourist engagement, eReferral sharing behavior and intention to visit. Tourist engagement mediates the link between interactive eReferral and eReferral sharing behavior, and intention to visit. Originality/value By examining the relationship between interactive eReferral, tourists’ engagement, eReferral sharing behavior and intention to visit, the model departs from existing views to shed new light on the interactivity of eReferral. Implications for marketing practices and research are discussed.


2019 ◽  
Vol 37 (1) ◽  
pp. 66-79 ◽  
Author(s):  
Prateeksha Parihar ◽  
Jagrook Dawra ◽  
Vinita Sahay

Purpose The purpose of this paper is to investigate the relationship between the different dimensions of involvement and customer engagement (CE) and analyze the influence of CE on loyalty in an online retail context. The study also tests the mediation of CE between the facets of involvement and loyalty. Design/methodology/approach The study employed a survey for data collection from online retail website users and analyzed the data with partial least squares – structural equation modeling. Findings The results reveal that the dimensions of involvement drive engagement differently. The risk importance and risk probability do not influence CE whereas the sign, interest, and pleasure are positively associated with CE. Furthermore, CE mediates the link between sign, interest, and pleasure dimensions of involvement and loyalty. Practical implications This study provides insights for the managers that the perception of value from a brand starts at its product category level and values like sign, interest, and pleasure can be provided to the customers by not only brand consumption but also by engaging them with the brand. Originality/value This is among the first studies to have empirically tested the effect of dimensions of involvement on CE and explain the role of engagement as a means for the customers to achieve expected values. It also contributes to the extant CE literature by testing its mediating role between involvement dimensions and loyalty, thus augmenting the studies, which have explored the antecedents and consequences of CE.


2020 ◽  
Vol 14 (4) ◽  
pp. 505-524
Author(s):  
Dhananjay Bapat

Purpose The purpose of this study is to explore the impact of advertising, brand-related-stimuli, on the dimensions of sensory, emotional and intellectual brand experience. Design/methodology/approach The study is divided into two parts. In the first part, the objective is to examine antecedents to brand experience dimensions for umbrella brand and product brand using an experimental study; in the second part, the relationship among brand experience dimensions, brand experience evaluation and brand loyalty was examined using structural equation modeling by incorporating the measures after exposure to advertisement for both types of brands. Findings Based on a 2 × 2 factorial design, the results confirm that the main effect of advertisement exists on sensory, emotional and intellectual brand experience. For product brand, brand experience evaluation was mediator between both intellectual brand experience and emotional brand experience with brand loyalty. The effect of interaction between branding strategy and advertisement was not significant. For an umbrella brand, brand experience evaluation acted as a mediator between emotional brand experience dimension and brand loyalty. For product brand, brand experience evaluation acted as a mediator between both intellectual brand experience and emotional brand experience dimension with brand loyalty. Research limitations/implications The research has implications with regard to the antecedents and consequences of brand experience and offers implications for branding strategy. Originality/value The present study is integrated and comprehensive, as it covers various facets of brand experience.


Sign in / Sign up

Export Citation Format

Share Document