scholarly journals A RESPONSABILIDADE CIVIL DO ESTADO FRENTE AOS ABUSOS SEXUAIS OCORRIDOS NO TRANSPORTE PÚBLICO: UMA ANÁLISE TEÓRICA E SOCIAL DA INFLUÊNCIA DA CULTURA PATRIARCAL NO ESPAÇO PÚBLICO

2021 ◽  
Vol 9 (210) ◽  
pp. 1-24
Author(s):  
THAINA DE ARAUJO SILVA ◽  
Jhessica Larissa Carvalho Sarath
Keyword(s):  
Sexual Abuse ◽  
Public Space ◽  
Public Service ◽  
Service Provider ◽  
Poor Performance ◽  
The State ◽  
The Public ◽  
Patriarchal Culture ◽  
The Poor ◽  
Essential Service

The present article deals with the cases of sexual abuse that occur in public transport, resulting from the patriarchal culture rooted in society, as well as the poor performance of the State in offering a public service, without guaranteeing its quality. Based on this situation, it is analyzed how the patriarchal and sexist culture is present in society and how the State is silent on public measures and policies that are in fact effective in guaranteeing the safety of women in the public space. Thus, it is concluded that for such a scenario to be solved or at least improved, there is a greater participation of the State as an essential service provider and policies with the objective of eradicating inequality of gender. This research uses the following methodology classified as: deductive, exploratory, with a monographic research, from a qualitative perspective.

‘Party in the street’: The partisan politics of space

2021 ◽  
pp. 239965442110338
Author(s):  
David Jenkins ◽  
Lipin Ram
Keyword(s):  
Public Sphere ◽  
Public Space ◽  
State Power ◽  
Public Spaces ◽  
The State ◽  
Political Community ◽  
Democratic Legitimacy ◽  
Partisan Politics ◽  
The Public ◽  
The Public Sphere

Public space is often understood as an important ‘node’ of the public sphere. Typically, theorists of public space argue that it is through the trust, civility and openness to others which citizens cultivate within a democracy’s public spaces, that they learn how to relate to one another as fellow members of a shared polity. However, such theorizing fails to articulate how these democratic comportments learned within public spaces relate to the public sphere’s purported role in holding state power to account. In this paper, we examine the ways in which what we call ‘partisan interventions’ into public space can correct for this gap. Using the example of the Communist Party of India (Marxist) (CPIM), we argue that the ways in which CPIM partisans actively cultivate sites of historical regional importance – such as in the village of Kayyur – should be understood as an aspect of the party’s more general concern to present itself to citizens as an agent both capable and worthy of wielding state power. Drawing on histories of supreme partisan contribution and sacrifice, the party influences the ideational background – in competition with other parties – against which it stakes its claims to democratic legitimacy. In contrast to those theorizations of public space that celebrate its separateness from the institutions of formal democratic politics and the state more broadly, the CPIM’s partisan interventions demonstrate how parties’ locations at the intersections of the state and civil society can connect the public sphere to its task of holding state power to account, thereby bringing the explicitly political questions of democratic legitimacy into the everyday spaces of a political community.

ISO 9001 and the public service: an investigation of the effect of the QMS on the quality of public service organizations

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jorge Armando López-Lemus
Keyword(s):  
Public Sector ◽  
Service Quality ◽  
Public Service ◽  
Public Services ◽  
The State ◽  
Iso 9001 ◽  
Knowledge Generation ◽  
Content Type ◽  
The Public

Purpose The purpose of this paper is to identify the influence exerted by a quality management system (QMS) under ISO 9001: 2015 on the quality of public services organizations in Mexico. Design/methodology/approach The methodological design was quantitative, explanatory, observational and transversal, for which a sample of 461 public servants from the state of Guanajuato, Mexico was obtained. To test the hypotheses, a structural equation model (SEM) was developed through the statistical software Amos v.21. For the analysis of the data, software SPSS v.21 was used. Regarding the goodness and adjustment indices of the SEM (χ2 = 720.09, df = 320, CFI = 0.933, TLI = 0.926 and RMSEA = 0.05) which, therefore, proved to be acceptable. Findings According to the results obtained through the SEM model, the QMS under ISO 9001: 2015 is positively and significantly influenced tangible aspects (β1 = 0.79, p < 0.01), reliability (β2 = 0.90, p < 0.01), related to response quality (β3 = 0.93, p < 0.01), guarantees (β4 = 0.91, p < 0.01) and empathy (β5 = 0.88, p < 0.01) of the quality related to public services in Mexico. The study’s key contribution is that it discovered that implementing a QMS in accordance with the ISO 9001: 2015 standard has an impact on the quality of public services, with the most influential quality of response. Similarly, the assurance and dependability of service quality turned out to be important in providing public service quality. Research limitations/implications In this paper, the QMS was only evaluated as a variable that intervenes in the process of obtaining quality in public service under the ISO 9001 standard in its 2015 version. In this regard, the results’ trustworthiness is limited to the extent that the findings may be generalized in the state of Guanajuato, Mexico’s public service. As a result, the scientific community is left primarily focused on service quality to promote new future research. Practical implications The ISO 9001: 2015 standard’s QMS is one of the tools for success in both the commercial and government sectors. However, there are practical limitations, which focus on the time during which managers exercise their vision in the public sector: first, the dynamics that managers play in public policy; second, the length of time they have served in public office; and third, the interest of directors of public institutions to improve the quality of service provided by the government. Other practical consequences concern organizational culture and identity, public servant commitment, senior management or secretaries of government, as well as work and training. Originality/value The findings of this paper are important and valuable because they foster knowledge generation in the public sector through the ISO 9000 quality area. A model that permits the adoption and implementation of a QMS based on the ISO 9001: 2015 standard in public organizations that seek to provide quality in their services offered to the user is also presented to the literature. Similarly, the paper is important because there is currently insufficient research focusing on the variables examined in the context of public service in Mexico.

scholarly journals Minister-Permanent Secretary Relationships: Lessons from Zimbabwe’s Government of national Unity

2014 ◽  
Vol 4 (1) ◽  
pp. 23
Author(s):  
Tawanda Zinyama ◽  
Joseph Tinarwo
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Political Process ◽  
Large Degree ◽  
The State ◽  
Team Work ◽  
The Political ◽  
National Unity ◽  
The Public ◽  
The Government

Public administration is carried out through the public service. Public administration is an instrument of the State which is expected to implement the policy decisions made from the political and legislative processes. The rationale of this article is to assess the working relationships between ministers and permanent secretaries in the Government of National Unity in Zimbabwe. The success of the Minister depends to a large degree on the ability and goodwill of a permanent secretary who often has a very different personal or professional background and whom the minster did not appoint. Here lies the vitality of the permanent secretary institution. If a Minister decides to ignore the advice of the permanent secretary, he/she may risk of making serious errors. The permanent secretary is the key link between the democratic process and the public service. This article observed that the mere fact that the permanent secretary carries out the political, economic and social interests and functions of the state from which he/she derives his/her authority and power; and to which he/she is accountable,  no permanent secretary is apolitical and neutral to the ideological predisposition of the elected Ministers. The interaction between the two is a political process. Contemporary administrator requires complex team-work and the synthesis of diverse contributions and view-points.

scholarly journals Professionalization and Innovations in Nigerian Public Service: How far the Dream of Success?

2015 ◽  
Vol 3 (2) ◽  
pp. 104
Author(s):  
Salami Issa Afegbua
Keyword(s):  
Public Service ◽  
Economic Activity ◽  
Civil Service ◽  
The State ◽  
First Century ◽  
The Public ◽  
Effectiveness And Efficiency ◽  
Twenty First Century ◽  
Made In

Public service accounts for a substantial share of a country’s economic activity. It is designed as an agent of fruitful change and development in the state. The transformation of any society or system depends on the effectiveness and efficiency of its civil service. The article examines the nature of professionalization and innovation in Nigerian public service. It argues that professionalization in the public service is an overarching value that determines how its activities will be carried out. The article note that various attempts have been made in Nigeria to professionalised and encourage innovation in the public service, but these have not bring about the expected changes in the public service. It therefore advocates for professionalization and innovations as panacea to the ills of public service in Nigeria. The article concludes that no public service can meet the challenges of the twenty first century without a stronger commitment to the professionalization of its workforce.

Don't Talk Back!

2017 ◽  
pp. 85-104
Author(s):  
Edorodion Agbon Osa
Keyword(s):  
Public Sphere ◽  
Public Service ◽  
Cultural Transformation ◽  
The State ◽  
Community Level ◽  
British Imperialism ◽  
The Public ◽  
Public Service Broadcasting ◽  
The Public Sphere

Founded on the philosophy of advancing the course of democracy and acting as a stimulus for socio-cultural transformation at the community level, community broadcasting provides access to the public sphere by making its audience the main characters in the production and dissemination of its messages thus serving as a platform for the expression of the divergent views and opinions that exist at the community level. But almost a century after broadcasting was introduced to Nigeria as part of British imperialism, this grassroots form of broadcasting is yet to fully take off. Starting with a broad examination of public service broadcasting, this chapter discusses the state of community broadcasting in Nigeria, using Habermas' concept of the public sphere, and recommends its improvement given the crucial roles of community broadcasting in the society.

Working within associations: recognition in the public space for women?

2016 ◽  
Author(s):  
Annie Dussuet ◽  
Érika Flahault
Keyword(s):  
Civil Society ◽  
Public Space ◽  
Poor Quality ◽  
Men And Women ◽  
Economic Role ◽  
The Public ◽  
Civil Society Organisations ◽  
The Poor ◽  
Paid Employment

Today, working in paid employment is the norm for women in France, and many of them are working in associations, which the authors regard as a specific type of civil society organisations. In this chapter, the authors enquire whether working in associations can lead to women’s emancipation. Firstly, they show that associations play an important economic role for women and create a particularly distinctive relationship to work, but they also emphasise the poor quality of the jobs in which women are disproportionately represented. The authors then discuss the effects of women’s employment in associations in terms of emancipation: they suggest that associations tend to maintain gendered norms rather than challenging them even when the organisations are feminist oriented. The risk is then that women may not achieve real recognition for their contribution unless the associations engage in a clear policy in favour of equality between men and women.

Moral Dimensions of Statecraft: A Plea for an Administrative Theology

1987 ◽  
Vol 20 (4) ◽  
pp. 699-709 ◽  
Author(s):  
O. P. Dwivedi
Keyword(s):  
Moral Responsibility ◽  
Public Service ◽  
The State ◽  
The Public ◽  
Moral Dimensions

AbstractThe issue of moral dimensions of the state and its statecraft is the focus of this article. The issue is premised on two questions: how do we secure moral responsibility of the state and its functionaries; and what can be done to enhance the sense of mission, dedication and service which used to be the hallmarks of the public service? The concept of “administrative theology” is suggested as a possible answer in our search for a moral government and statecraft. Particular emphasis is placed on the concept of service and the doctrine of vocation. The author concludes by pleading the case of administrative theology as a possible source for a moral government and its statecraft.

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