scholarly journals Diagnóstico de la calidad en los servicios de alimentos y bebidas en Tequisquiapan

Author(s):  
Francisco Javier Arellano-Rocha ◽  
Aarón Iván González-Neri ◽  
Julia Pérez-Bravo ◽  
Jorge Gabriel Villarreal-Alcalde

The purpose of this research was to do a measuring of the catering services quality through the opinion of local, national and foreign visitors, in the Magic Town of Tequisquiapan, Qro., in order to determine some actions that helped improve their services and the touristic impact in the zone. The methodology used was mixed, using the quantitative method based on literature about the topic, where there were shown several analysis as in the World Economic Forum, published on the Tourism notebooks in the University of Murcia. Likewise, a qualitative analysis was done when it was applied a survey where it is asked about the quality in the catering services visited by consumers and it was also done a revision of the certifications given by the Mexican official government. After that, the results obtained let us know the high level of acceptance that the caterers have. Nevertheless, the certificates of quality are not common among the businessmen. It was considered to give the proposals that could help to the Bureau of Restaurants, the County City, the Local Ministry of Tourism and to private companies who want to know about them to continue solving and fulfill with quality in the touristic caterers.

Author(s):  
Maryna Nochka ◽  

The article is devoted to the analysis tools for assessing human capital based on world rankings in the context of sustainable development. The most famous world rankings of human capital, studied by such international organizations as the World Bank, the United Nations, the World Economic Forum, the University of Groningen in collaboration with the University of California at Davis and others, are considered. Quantifying human capital as the economic and social value of a skill set is measured through an index. Each organization makes measurements according to its own method. The application of different criteria and indicators for assessing human capital at the macroeconomic level is analyzed. The considered assessment methodologies are overwhelmingly based on statistical approaches. Analyzed the position of Ukraine in the world rankings in recent years in dynamics. It has been confirmed that these international ratings can be considered as a reflection of the state of human capital in Ukraine. Revealed quite high rating positions of Ukraine in comparison with other countries. The results allow us to conclude that there is insufficient government funding for the development of human capital. It is concluded that Ukraine needs to improve the quality of human capital as a leading factor in increasing the efficiency of the country's economy in the context of sustainable development. The study showed that the use of high-quality, highly qualified human capital leads to an improvement in the country's position in the world rankings.


2018 ◽  
Vol XIX (1) ◽  
pp. 163-167
Author(s):  
Nistor F

Considering that transport on water is used in very high proportion in international trade, the port industry is particularly important for economies of countries with coastlines. The role of ports for the national or even regional economies forces the stakeholders involved in port administration to manage the activities and services offered by ports carefully. An important aspect of the port industry that can be observed or even measured is the quality offered to customers. Customer perception regarding the quality of port infrastructures is an indicator measured annually by the World Economic Forum. By considering the processes in a port, this paper studies the components of quality, the role played by automation, digitization in the evolution of port services quality and how customer perception can ensure port competitiveness.


2018 ◽  
Vol 21 (2) ◽  
pp. 99-117
Author(s):  
Stanisław Flejterski ◽  
Magdalena Majchrzak

Competitiveness is not clearly defined and there are different methods of measuring it. Analysis of the level of competitiveness on a macro scale is of interest to many entities. Competitiveness rankings are published in the Global Competitiveness Report prepared by the World Economic Forum (WEF), among others. 137 countries have been included in the WEF’s 2017–2018 Report. A country’s position in this ranking depends on many factors, classified in 12 pillars. In the group of 10 countries with the highest ranking, there are changes in order compared to the previous year, but the composition of this group did not significantly change. In this ranking, Poland was 39th. This is relatively high compared to 2008, in which it ranked 53rd out of 134 countries. In the future, further growth of the competitiveness of the Polish economy may depend on, among other things, the professionalism of managerial staff and on the shift to product competitiveness. It is also necessary to share knowledge between the university and the business sectors and between companies themselves.


2009 ◽  
pp. 85-96 ◽  
Author(s):  
E. Rustamov

The article considers strategic issues of modernization of the transition economy. The analysis is based on the methodology of the World Economic Forum where special attention is paid to the sequence of the transformation stages. The main conclusion is that modernization should combine implementation of the governance mechanisms with the beneficial use of comparative advantages of the national culture. In fact, modernization of the transition economy should be evolutionary. It is precisely this course of development that is relevant for Azerbaijan which has successfully upgraded its economy in the recent years.


Author(s):  
Sabrina Bruno

Climate change is a financial factor that carries with it risks and opportunities for companies. To support boards of directors of companies belonging to all jurisdictions, the World Economic Forum issued in January 2019 eight Principlescontaining both theoretical and practical provisions on: climate accountability, competence, governance, management, disclosure and dialogue. The paper analyses each Principle to understand scope and managerial consequences for boards and to evaluate whether the legal distinctions, among the various jurisdictions, may undermine the application of the Principles or, by contrast, despite the differences the Principles may be a useful and effective guidance to drive boards' of directors' conduct around the world in handling climate change challenges. Five jurisdictions are taken into consideration for this comparative analysis: Europe (and UK), US, Australia, South Africa and Canada. The conclusion is that the WEF Principles, as soft law, is the best possible instrument to address boards of directors of worldwide companies, harmonise their conduct and effectively help facing such global emergency.


2020 ◽  
pp. 54-62
Author(s):  
Oleksii V. Lyulyov ◽  
Oleksandra I. Karintseva ◽  
Andrii V. Yevdokymov ◽  
Hanna S. Ponomarova ◽  
Oleksandr O. Ivanov

The article describes the situation of gender equality in Ukraine and in the world during the last 5 years, identifies the leading countries in moving towards gender equality in various fields of life by analyzing the indicators of the Global Gender Gap Report of the World Economic Forum. These indicators include: Economic Participation and Opportunity, Educational Attainment, Health and Survival, Political Empowerment, which are the part of a single index that determines the position of countries in the overall ranking. Based on the results of this analysis, Ukraine has improved value of gender equality index, although in the overall ranking of countries Ukraine has lost its position and dropped 11 ranks lower than in 2014. This means that, among all the countries surveyed by the World Economic Forum, there are countries that are moving much faster towards gender equality than Ukraine. In addition, the article includes the investigation of the gender representation among the board members of 5 enterprises of Ukraine for 2014-2017, which represent the leading sectors of the Ukrainian economy. The dynamics of changes in the level of performance of these enterprises using the return on assets (ROA) indicator is analyzed, the relationship between the leadership of the enterprises and the value of the ROA indicator is graphically presented. The obtained results do not give a clear answer about the gender impact on the enterprise performance. The reason for this is a number of factors, such as: insufficient statistical sampling of enterprises; the selected performance indicator of enterprise activities does not fully reflect the impact of the gender factor on enterprise activities; the methodology used in the work needs improvements, or it is necessary to choose a totally new approach to the analysis of the investigated issue under study. Gender representation among board members and its impact on enterprise performance should be investigated further. Key words: gender, gender equality, enterprise board members, return on assets.


Author(s):  
Stephen K. Reed

Cognitive Skills You Need for the 21st Century begins with the Future of Jobs Report 2018 of the World Economic Forum that describes trending skills through the year 2022. To assist with the development of these skills, the book describes techniques that should benefit everyone. The 20 chapters occupy 6 sections on acquiring knowledge (comprehension, action, categorization, abstraction), organizing knowledge (matrices, networks, hierarchies), reasoning (visuospatial reasoning, imperfect knowledge, strategies), problem-solving (problems, design, dynamics), artificial intelligence (data sciences, explainable AI, information sciences, general AI), and education (complex systems, computational thinking, continuing education). Classical research, recent research, personal anecdotes, and a few exercises provide a broad introduction to this critical topic.


Author(s):  
Luis Farinha ◽  
Sara Nunes ◽  
João J. Ferreira ◽  
António Fernandes

Purpose This paper focuses on the issue of global competitive advantage of nations, based on the dimensions analyzed by the World Economic Forum in assessing the economic competitiveness of a large sample of countries. From the different stages of development of the countries, this study aims to help us to recognize what variables better explain the global competitive advantage of economies. Design/methodology/approach Following quantitative analysis, results based on PLS show what dimensions within each economic development stage best explain the global competitive advantage of economies. Findings Beyond the institutions, infrastructure and regulation of the markets, higher education and training, the technological readiness, the business sophistication and innovation contribute greatly to explain the competitive advantage of economies. Originality/value Understanding the drivers of global competitive advantage of nations, this study may help academics to conduct new studies, as well as politicians to define intervention priorities.


2021 ◽  
Vol 93 ◽  
pp. 05004
Author(s):  
Dmitry Rodnyansky ◽  
Ivan Makarov ◽  
Evgeniya Korotayeva ◽  
Vadim Kovrigin ◽  
Vladislav Nazarenko

In modern conditions, issues related to the effectiveness of the regulation of the oil industry by the state are becoming increasingly important. In January 2018, the World Economic Forum was held in Davos, which, in particular, noted the impact of the growth of protectionist trends in the global trade in hydrocarbons, and the impact of climate change on the planet on the export of hydrocarbons. As a result of the forum, the key ways of adjusting the policy of states in the relevant area were identified. At the same time, a significant number of states are already seeing the process of changing state regulation of the industry. In this article, the authors analyzed the systems of state regulation of the oil industry in different countries, and also gave assessments of the possibility of integrating new mechanisms into the system of sectoral management in Russia in the conditions of post-covid reality


Cubic Journal ◽  
2020 ◽  
pp. 150-165
Author(s):  
James Stevens ◽  

Nearing the end of the second decade of the twenty-first century many craftspeople and makers are waking up to the inevitable reality that our next human evolution may not be the same, that this time it could be different. Klaus Schwab, Founder and Executive Chairman of the World Economic Forum refers to what we are beginning to experience as the Fourth Industrial Revolution (Schwab 2017, 01). Schwab and his colleagues believe that this revolution could be much more powerful and will occur in a shorter period than the preceding industrial and digital revolutions. This revolution will cause a profound change in how we practice, labour and orient ourselves in the world. Rapidly evolving technologies will proliferate the use of robotics and personalised robots (co-bots) that can sense our presence and safely work alongside us. Digital algorithms are already becoming more reliable predictors of complex questions in medicine and economics than their human counterparts. Therefore, the gap between what a computer can learn and solve and what a robot can do will quickly close in the craft traditions. This article will engage in the discourse of posthumanism and cybernetics and how these debates relate to craft and making. Intentionally this work is not a proud manifesto of positions, strategies, and guidelines required for greatness. Alternatively, it is a humble attempt to reorient makers to the necessary discourse required to navigate the inevitable changes they will face in their disciplines. Thus, the article seeks to transfer posthumanist literary understanding to intellectually position craft in the Fourth Industrial Revolution.


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