scholarly journals Analyzing the Impact of Information and Communication Technology (ICT) on Restructuring of Public Service in Nigeria.

The purpose of this paper is to examines the impact of Information and Communication Technology (ICT) on restructuring of public service in Nigeria. The globalization policy assert that the public service of the developing countries must be restructured to comply with new technology i.e. the information and communication technology for efficiency and productivity. This is to say that the public servants must have a basic knowledge of ICT usage in their organization or otherwise they will lose their job and replace with high skilled employees. This study conducted systematic review of relevant literature on ICT and public service restructuring and come up with methodological result. The findings show that the idea of new public management (NPM) was introduced. This give emphasis on engagement of highly skilled workers that are ICT compliant will be retained into the public service to replace low skilled and manual employees. Finally, the paper recommends the need to improve service quality in public sector through the training and retraining of employees in line with new technology.

2018 ◽  
Vol 7 (3.30) ◽  
pp. 480
Author(s):  
Aminu Mohammed Lawan ◽  
Razlini Mohd Ramli

Globalization is the increasing interaction of peoples, states or countries through the growth of the global trade, international flow of capital, ideas and culture. The paper discusses how privatization of public corporations and invention of information and communication technology (ICT) lead to the retrenchment and casualization of public servant. The aim of this study is to examines the impact of globalization on the public servant in Nigeria. The methodology involves the use of secondary data, through a systematic literature review which entails the document analysis of related matters. The findings reveal that globalization infringes on the right of a public servant by making them vulnerable without job security. The paper concludes that government must stop unfair labor practice such as retrenchment and casualization of workers, and improve good working conditions to make public servant more productive. 


2015 ◽  
Vol 5 (1) ◽  
Author(s):  
Fadhilah Mathar, Fadhilah Mathar

The research paper discusses about  the relationship between technology utilization and organization design with good governance in public service agency (badan  layanan umum/BLU). Public services institutions have been frequently impaired by corruption. Transforming the good governance principles in organization becomes a critical agenda to decrease the impact of such corruptive actions.Technology and organization design theoritically proposed as two of antecedent variables encouraging the acceleration of such transformation. The research paper is propositional paper. Keywords: good governance, information and communication technology, organization design,  public  service agency (badan layanan umum/BLU)


Ekonomia ◽  
2020 ◽  
Vol 26 (4) ◽  
pp. 47-62
Author(s):  
Rafał Krywienia

The idea of the e-health project assumes the public use of effective information and communication technology systems, as well as the participation of patients and medical staff in the treatment process. The article’s aim is the analysis of the impact of the e-health project on the functioning of the Polish healthcare system which is currently implemented as part of the digitization of health care. It has been hypothesized that the implemented e-health project has been positively received by Polish society. In order to verify this, a survey was conducted on a sample of 305 respondents, including patients, doctors and people who had never had contact with e-health. The purpose of the survey was to recognize the attitudes, opinions and experience of beneficiaries of e-health regarding the functioning of the project in question. The article also contains secondary research presenting the current scientific achievements in the field of e-health.


2018 ◽  
Vol 3 (2) ◽  
Author(s):  
Aduwina Pakeh

This paper aims to explain the alternative strategies that can be done by the Village Head (Keuchik) as public servants, especially those related to the service of population administration. Public services should continue to be improved and involve recipients of services. The problem is in the service process, in addition to the quality is still low, the public as recipients of services rarely included. The methods used in this study are qualitative and secondary data. It is found that there are at least two strategies that can be done in order to improve the service and public participation, such as the Citizen Charter and the application of information and communication technology. Based on these findings, Keuchik as public servant is expected to implement both strategies in providing and improving public services. Keywords: village, strategy, village head, public service, participation


2016 ◽  
Vol 18 (3) ◽  
pp. 225
Author(s):  
Rd. Ahmad Buchari

This research was done because the public demands a very large in the provision of services which provide information in accordance with the needs of the community. To answer this need the government to use information and communication technology called e-Government. E-Kelurahan is one kind of electronic services (e-Service) in the field of public service Bandung city. This study uses qualitative design wich focus on the problem how to implementing e-Service at the e-Kelurahan program funds what kind of obstacle. The results of this study show that the implementation of e-Service via e-Kelurahan has not been successful. This is evidenced by the existence of barriers that hinder the effectiveness and efficiency of e-Village program. Bandung City Government is expected to soon be providing professional executive personnel or by the holding of training for regional aggency of using the application in order to more effectively and efficiently.


In today’s world information and communication technology is an essential part for any business to withstand among their competitors. Traveler’s behavior totally changed with new technology refers to selecting tourist places and travel habits. This paper focused to find the impact of ICT in tourism and travel industry with special reference to Madurai. Around 70 respondents were surveyed and the paper represents the detailed analysis and findings.


2012 ◽  
Vol 43 (4) ◽  
pp. 222-231 ◽  
Author(s):  
Nina Hansen ◽  
Tom Postmes ◽  
Nikita van der Vinne ◽  
Wendy van Thiel

This paper studies whether and how information and communication technology (ICT) changes self-construal and cultural values in a developing country. Ethiopian children were given laptops in the context of an ICT for development scheme. We compared children who used laptops (n = 69) with a control group without laptops (n = 76) and a second control group of children whose laptop had broken down (n = 24). Results confirmed that after 1 year of laptop usage, the children’s self-concept had become more independent and children endorsed individualist values more strongly. Interestingly, the impact of laptop usage on cultural values was mediated by self-construal (moderated mediation). Importantly, modernization did not “crowd out” traditional culture: ICT usage was not associated with a reduction in traditional expressions (interdependent self-construal, collectivist values). Theoretical and practical implications are discussed.


2018 ◽  
Vol 4 (1) ◽  
Author(s):  
Putri Maulina

In this contemporary era, the forms of public service in Indonesia have become increasingly practical and instant. Conditions like this to illustrate how the phenomenon of McDonaldization began to plague into public service systems, one of which is with the public service system e-Filing DJP Online. E-Filing DJP Online is an application of public services based on information and communication technology implemented by the state tax execution agency to provide easy access to services for the Taxpayers in Indonesia. The purpose of this study is to see how the principles of McDonaldization are applied in the public service system of tax agencies through the DGT Online e-Filing system. The theory approach used is McDonaldization Theory by George Ritzer, and the concept of Public Service. The method used is qualitative descriptive, with literature review approach. The results show that the DGT Online e-Filing system applies the principles of McDonaldization in the form of its services, namely: efficiency, quantified and qualified services, predictability, control, and ultimately the rationale for irrationality of service.Keywords: McDonaldization, Public Service, Tax, e-Filing


Sign in / Sign up

Export Citation Format

Share Document