Travelers’ Perception with Reference to Indian Domestic Airlines

The foundation of this research is that cost is no t the only determining factor in the selection of a specific airline. quality of service and satisfaction of customers are also essential tools for evaluating the customers' preference when the airfares between the airlines are marginal.This research also aims to defi ne best practices in quality prevalent in the domestic civil aviation sector in India and based on the results; suggestions are given to quality improvement dimensions for the Indian Airlines. Quantitative research analysis is carried with structural equation model to draw the conclusions. The quality service practices identified by the study will benefit the domestic airlines to improve their overall customer value and thereby customer loyalty and profitability. The study is confined to only domestic airlines and the data collection was conducted only in Pune.

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PERSEPSI KONSUMEN TERHADAP KEGIATAN CSR DALAM INDUSTRI HOTEL DI PROVINSI BALI

Jurnal Manajemen dan Pemasaran Jasa ◽

10.25105/jmpj.v12i1.3645 ◽

2019 ◽

Vol 12 (1) ◽

pp. 35

Author(s):

Hermanto Yaputra ◽

Yvonne Augustine Sudibyo

Keyword(s):

Structural Equation ◽

Quantitative Research ◽

Theoretical Implication ◽

Equation Model ◽

Consumer Perception ◽

Managerial Implication ◽

Model Method ◽

Corporate Social ◽

Analyze Data

<p>This paper investigates the influence of economic, social, and environmental factors on Corporate Social Responsibility (CSR). This research is a quantitative research using 200 respondents. The Structural Equation Model method is used to analyze data by using hypothesis testing. The finding of this research is that the three main indicators; economic, social and environmental significantly influence CSR. The theoretical implication of this research is that CSR is influenced by consumer perception. Whereas the managerial implication is that the companies managers may adopt the result of this research, especially to increase the quality of the CSR program.</p>

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MICROBUSINESS DEVELOPMENT AND QUALITY OF LIFE OF MICROENTREPRENEURS'S FAMILIES

RAM Revista de Administração Mackenzie ◽

10.1590/1678-69712016/administracao.v17n4p176-200 ◽

2016 ◽

Vol 17 (4) ◽

pp. 176-200 ◽

Cited By ~ 2

Author(s):

WENDEL ALEX CASTRO SILVA ◽

RICARDO DE FREITAS FONSECA ◽

ANDRÉIA DE OLIVEIRA SANTOS

Keyword(s):

Quality Of Life ◽

Structural Equation ◽

Quantitative Research ◽

Structural Equation Models ◽

Leisure Activities ◽

Positive Influence ◽

Equation Model ◽

The Media ◽

General Goals

ABSTRACT Purpose: This paper aimed at verifying the influence of microcredit in the development of microbusinesses and in the quality of life of the microentrepreneurs' families, using the elaboration of a structural equation model based on the borrowers' perception. Originality/gap/relevance/implications: In the last 15 years, only 9.3% of the studies analyzed (national and international) covered the topic "quality of life after the access to microcredit". The general goals of the Brazilian National Oriented Productive Microcredit Program (PNMPO) do not mention quality of life, and gaps are yet to be investigated. Key methodological aspects: It was developed a quantitative research, with a probabilistic sample consisting of 250 microentrepreneurs, borrowers of microcredit. Descriptive statistical techniques and analysis of structural equation models were applied with the aid of the softwares SPSS and AMOS. Summary of key results: It was observed that the factor business management exerts positive influence on the access to the media, on leisure and on quality of life. The access to the media and to leisure activities exerts positive influence on the quality of life. The variables used herein, when associated in a predecessor form, explain 54.0% of the transformation in the quality of life of the families benefited. Key considerations/conclusions: The results show the Program preference in benefitting women and encouraging their economic activity. It has been found the absence of joint and several guarantee, but the need for a guarantor for the granting of the loans. The entrepreneurs mostly work in the informal sector, despite government incentives. Through the increase in purchases of consumer goods, education, health and leisure, it was confirmed the improvement in the businesses' and in the quality of life of the families, after the microcredits were granted.

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DESTINATION MARKETING TO IMPROVE DOMESTIC TOURISTS’ RETURN INTENTION

International Journal of Applied Sciences in Tourism and Events ◽

10.31940/ijaste.v4i2.1979 ◽

2020 ◽

Vol 4 (2) ◽

pp. 86-94

Author(s):

Filda Rahmiati ◽

Keyword(s):

Structural Equation ◽

Research Method ◽

Quantitative Research ◽

Equation Model ◽

Partial Least Square ◽

Least Square ◽

Destination Image ◽

Tourist Satisfaction ◽

Return Intention

Purpose: This study aims to analyze tourist return intention through destination attribute (attraction, accessibility, and amenities), promotion, and destination image mediated by tourist satisfaction. Research methods: The research method used in this research is a quantitative research. This study used 410 respondents who were domestic tourists who had visited Borobudur Temple using purposive sampling. The Partial Least Square-Structural Equation Model (PLS-SEM) used to test hypotheses. Results and discussions: The results of this study indicate that all hypotheses are accepted, that the attributes of the destination (attraction, accessibility, and amenities), promotion, and destination image significantly influence on tourist return intention mediated by tourist satisfaction. Conclusion: It is necessary to improve the quality of destination attributes at Borobudur Temple, promoting not only international tourists but also domestic tourists. It is also important to provide innovations that are expected to attract domestic tourists to make revisit when there are new things for them to experience

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Memperkuat Loyalitas Melalui Kepercayaan, Kepuasan Dan Komitmen Studi Pada Nasabah PT. Bank Cimb Niaga

Liquidity ◽

10.32546/lq.v4i1.80 ◽

2018 ◽

Vol 4 (1) ◽

pp. 43-52 ◽

Cited By ~ 3

Author(s):

Sri Widyastuti

Keyword(s):

Customer Satisfaction ◽

Relationship Quality ◽

Structural Equation Model ◽

Customer Loyalty ◽

Structural Equation ◽

Positive Influence ◽

Equation Model ◽

Survey Method ◽

Branch Office

Customer loyalty is ‘suspected’not been able to optimizationrepetition of transactions, customer recommendation and durability with the establishment relationship quality of the trust, customer satisfaction and commitment. Therefore, research conducted on Bank CIMB Niaga aims to determine the extent of the trust, and commitment to customer satisfaction can increase X-tra and TabunganKU savings customer loyalty. This research is verification and the method of research is explanatory survey method, the sample is 160 customer X-tra and tabunganKU savings in the branch office Bank CIMB Niaga Bintaro. The analytical method used is structural equation model. The results showed loyalty can be achieved with relationship quality for customers through the establishment of trust, and commitment to customer satisfaction, which all three have a positive influence. Therefore, the management of Bank CIMB Niaga need to improve their ability in trust, satisfactionand commitmentwith the bank's customers to become increasingly favored customers.

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A Study on the service quality of urban railway using mediated effect of Structural Equation Model

Journal of The Korean Society For Urban Railway ◽

10.24284/jkosur.2017.09.5.3.935 ◽

2017 ◽

Vol 5 (3) ◽

pp. 935-944

Author(s):

KeeYoul Han ◽

Hyoung Jun Kim

Keyword(s):

Service Quality ◽

Structural Equation Model ◽

Structural Equation ◽

Equation Model

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A Study on Consumer Characteristics of Korean consumers' Intention to purchase Luxury Brand

Restaurant Business ◽

10.26643/rb.v118i8.7721 ◽

2019 ◽

Vol 118 (8) ◽

pp. 420-430

Author(s):

Ji-Hun Lee ◽

Bok-Hyun Moon ◽

Mi-Sook Yang

Keyword(s):

Structural Equation ◽

Service System ◽

Equation Model ◽

Pricing Strategy ◽

Luxury Brands ◽

Negative Image ◽

Intention To Purchase ◽

Characteristics Analysis ◽

Changing Times

This study aims to suggest marketing implications for the success of the luxury brands in the market.Questionnaire was conducted for 360 consumers interested in purchasing luxury goods. The collected data were verified for the appropriateness of the structural equation model and the causation of each concept.luxury brands should put more effort to improve the quality and type of products through various consumer characteristics analysis, and build a pricing strategy to match consumer characteristics with various pricing systems and payment methods. In addition, it is necessary to pay more attention to setting the service system worthy of their luxury images so that the service system can also take the luxury image. What's more, since most luxury consumers are those who value their personality and image rather than cost, so they should do their best at each step so as not to give the negative image of the company to the eyes of the consumers until the end. And it needs to continue their research for enhanced quality of the products and manage the image to sustain the image of the company over time, and make efforts to understand the way of expressing the changing images in step with the changing times and read the cultural trend.

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The Effect of the Acculturation of Chinese Immigrants on Tourist Satisfaction and Quality of Life

Sustainability ◽

10.3390/su13041770 ◽

2021 ◽

Vol 13 (4) ◽

pp. 1770

Author(s):

Taeyoung Cho ◽

Taesoo Cho ◽

Hao Zhang

Keyword(s):

Quality Of Life ◽

Cultural Change ◽

Cultural Adaptation ◽

Structural Equation ◽

Chinese Immigrants ◽

Well Being ◽

Equation Model ◽

Subjective Well Being ◽

Tourist Satisfaction

Given the rapidly increasing number of foreign nationals migrating to Korea, this study investigates the relationship between cultural adaptation, tourist satisfaction, and quality of life among Chinese immigrants in Korea. A questionnaire survey was conducted among 344 Chinese immigrants in Korea who visited Gyeongju, where Korean World Heritage sites and modern tourist facilities coexist. A structural equation model was used to verify the hypothesis and indicated that cultural assimilation and cultural separation had a significant effect on tourist satisfaction, whereas cultural integration and cultural change did not have any statistically significant effect on tourist satisfaction. Additionally, tourist satisfaction had a significant effect on quality of life (in terms of subjective well-being and psychological well-being). The results of this study can function as a reference for improving Chinese immigrants’ cultural adaptation, tourist satisfaction, and quality of life.

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