scholarly journals FACILITATING COMMUNITY PARTICIPATION THROUGH CROWDSOURCING IN URBAN PLANNING PROCESSES: AN EXPLORATORY STUDY

2020 ◽  
Vol 10 (2) ◽  
Author(s):  
Lindelwa Sinxadi
Keyword(s):  
Urban Planning ◽  
Community Participation ◽  
South African ◽  
Industrial Revolution ◽  
Case Study Research ◽  
Town Planning ◽  
Structured Interviews ◽  
Web Based ◽  
Planning Processes

Fostering community participation by planners in South African municipalities poses a challenge during planning processes. Different levels of public apathy have been observed, and they continue to undermine the quest of municipalities to provide sustainable neighbourhoods. Also, value conflicts from different urban stakeholders resulting from this apathy can be ameliorated through improved participation of the communities in the planning processes. In bridging this gap, the paper seeks to explore different Crowdsourcing techniques to be employed in Mangaung to enable urban stakeholders’ participation in planning projects. As such, crowdsourcing, as a new web-based business model, is inclusive in the 4th Industrial Revolution and can be used as the best solution for community participation in planning projects. Based on the foregoing, this paper employs a case study research design and a coterie of techniques: semi-structured interviews and document reviews for data elicitation. Interviewees comprise of purposively recruited town planning and other municipal officials involved in planning projects. The emergent data will be analysed thematically. Expectedly, the findings hold immense implications for planning practitioners as well as other professionals and policymakers working within the urban planning and socio-economic development praxes in South African Municipalities.

An Empirical Assessment of the Effectiveness of Offenders’ Rehabilitation Approach in South Africa: A Case Study of the Westville Correctional Centre in KwaZulu-Natal

2020 ◽  
Vol 20 (2) ◽  
pp. 347-369
Author(s):  
Patrick Bashizi Bashige Murhula ◽  
Shanta Balgobind Singh
Keyword(s):  
South Africa ◽  
South African ◽  
Case Study Research ◽  
Structured Interviews ◽  
Group Discussions ◽  
Rehabilitation Programs ◽  
Dynamic Factors ◽  
Qualitative Research Methodology ◽  
Criminal Behaviors

The South African Department of Correctional Services (DCS) has a constitutional mandate to provide rehabilitation programs that address offenders’ criminal conducts. The rehabilitation approach currently used to deliver this mandate is grounded on the needs-based model where dynamic factors associated with recidivism are systematically targeted in the treatment of offenders’ criminal behaviors. In this research, a qualitative research methodology was employed, and a case study research design was utilized. Purposeful non-probability sampling was utilized to recruit participants. Thirty inmates and 20 correctional center officials who met the inclusion criteria for the study were selected to participate. Semi-structured interviews and focus group discussions were used to collect data during the empirical investigation. The findings of this study demonstrated that the DCS’s mission is far from being accomplished due to its failure to implement rehabilitation programs. The research study, therefore, recommends that for the success of a rehabilitation approach in South Africa, a critical review of the strategy meant to achieve this goal is required.

Management of Records in Adapted Buildings as Records Centres in Zimbabwe

Mousaion ◽  
2018 ◽  
Vol 35 (3) ◽  
Author(s):  
Samson Mutsagondo ◽  
Getrude Maduyu ◽  
Godfrey Tsvuura
Keyword(s):  
Qualitative Research ◽  
Case Study Research ◽  
Research Approach ◽  
Records Management ◽  
Personal Observation ◽  
Structured Interviews ◽  
Design Data ◽  
Professional Management ◽  
The Government

This paper discusses the challenges of records management that arise from the use of adapted buildings as records centres in Zimbabwe, despite the advantages of using such buildings. A qualitative research approach was used as well as a case study research design. Data were collected from seven officers of the Gweru Records Centre through semi-structured interviews. Personal observation was used to triangulate findings from interviews. It was found that the use of adapted buildings as records centres was a cheaper and quicker way of establishing records centres throughout the country. However, a number of preservation, security and management challenges cropped up as the conditions of the buildings and the environment of the adapted buildings were not conducive to the proper and professional management of records. This study is important in that it explores the prospects and challenges of using adapted buildings as records centres in Zimbabwe, an area that has not been researched by many authors. This provokes archival authorities and the government to seriously consider establishing purpose-built records and archival centres.

Gender Inequality and Intersectional Disadvantage among Students in South African Universities

2021 ◽  
Vol 10 (1) ◽  
pp. 147-172
Author(s):  
Oliver Tafadzwa Gore ◽  
Keyword(s):  
Higher Education ◽  
South African ◽  
Higher Education Policy ◽  
Capabilities Approach ◽  
Structured Interviews ◽  
Education Policies ◽  
Higher Education Policies ◽  
Definition Of ◽  
South African Higher Education

Although policies to widen participation have been implemented in South African higher education since 1994, inequality of achievements persists in universities. The failure of the higher education policy to clearly define ‘disadvantage’ in various interventions seems to have contributed to the continuing inequalities. This study theorises disadvantage using the capabilities approach pioneered by Amartya Sen and Martha Nussbaum and argues for a more nuanced definition of disadvantage by exploring the opportunities, agency and achievements available to students in universities. The theorisation is based on findings from a qualitative case study of 26 semi-structured interviews conducted with students from one South African university. Using empirical findings, the theorisation in this study shows how the conversion factors intersect, resulting in some students achieving fewer functionings, which put them at a disadvantage. While gender equality seemingly has been achieved through enrolment figures that show parity levels, some female students are still disadvantaged through subtle forms of discrimination and sexual harassment in universities. This study therefore recommends that higher education policies should consider an expansive definition of disadvantage that encompasses the various dimensions of student wellbeing for all students to have flourishing lives.

scholarly journals How Robot/human Orchestration Can Help in an HR Department: A Case Study From a Pilot Implementation

Organizacija ◽  
2019 ◽  
Vol 52 (3) ◽  
pp. 204-217 ◽  
Author(s):  
Dalibor Šimek ◽  
Roman Šperka
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Current Trend ◽  
Case Study Research ◽  
Multinational Company ◽  
Research Approach ◽  
Structured Interviews ◽  
Service Orchestration ◽  
Study Research

Abstract Background and Purpose: Motivation of this research is to explore the current trend in automating the business processes through software robots (Robotic Process Automation – RPA) and its managing within enterprise environment where most of the processes are executed by human workforce. As the RPA technology expands the demand for its coordinating grows as well. The possible solution to this challenge is shown in case study research in form of implementing orchestration platform to a concrete business process of onboarding in HR department of a multinational company. The aim of this paper is to explore the phases and activities of the pilot project implementation of Robotic Service Orchestration (RSO) in combination with RPA technology and to assess the potential benefits. Design/Methodology/Approach: Case study research approach was selected to explore the research phenomena, which is the implementation of RSO platform in combination with RPA technology and assessing incoming benefits. The case is formed with 2 companies – (1) multinational company with ongoing effort of automating onboarding process, (2) technology and consulting company delivering the automation solution. Data were collected through semi-structured interviews with respondents from two involved companies and by analysing internal documents. Results: The analysis of case provided in this paper revealed some key insights: (1) strategical position of RSO and tactical position of RPA towards the existing legacy systems, (2) need for increased focus on initial process modelling phase, (3) Application Programming Interface (API) integration is more viable solution for RPA, (4) the biggest benefit of RPA - its agility, (5) future potential of the RSO replacing the BPMS. Conclusions: First of all, there is a need of higher number of software robots adopted in a company before orchestration could pay off. On the other side, current Business Process Management Systems (BPMS) solutions don’t offer functionalities for managing human and software robots workforce altogether. RPA is expected to expand and without proper orchestration the effectivity will not grow constantly.

scholarly journals Dialectical Design Dialogues: Negotiating Ethics in Participatory Planning by Building a Critical Design Atlas

2020 ◽  
Vol 5 (4) ◽  
pp. 238-251
Author(s):  
Barbara Roosen ◽  
Liesbeth Huybrechts ◽  
Oswald Devisch ◽  
Pieter Van den Broeck
Keyword(s):  
Urban Planning ◽  
Planning Process ◽  
Daily Life ◽  
Participatory Planning ◽  
Dialectical Approach ◽  
Urban Transformations ◽  
Planning Processes ◽  
Everyday Reality ◽  
The City

This article explores ‘dialectical design dialogues’ as an approach to engage with ethics in everyday urban planning contexts. It starts from Paulo Freire’s pedagogical view (1970/2017), in which dialogues imply the establishment of a horizontal relation between professionals and amateurs, in order to understand, question and imagine things in everyday reality, in this case, urban transformations, applied to participatory planning and enriched through David Harvey’s (2000, 2009) dialectical approach. A dialectical approach to design dialogues acknowledges and renegotiates contrasts and convergences of ethical concerns specific to the reality of concrete daily life, rather than artificially presenting daily life as made of consensus or homogeneity. The article analyses an atlas as a tool to facilitate dialectical design dialogues in a case study of a low-density residential neighbourhood in the city of Genk, Belgium. It sees the production of the atlas as a collective endeavour during which planners, authorities and citizens reflect on possible futures starting from a confrontation of competing uses and perspectives of neighbourhood spaces. The article contributes to the state-of-the-art in participatory urban planning in two ways: (1) by reframing the theoretical discussion on ethics by arguing that not only the verbal discourses around designerly atlas techniques but also the techniques themselves can support urban planners in dealing more consciously with ethics (accountability, morality and authorship) throughout urban planning processes, (2) by offering a concrete practice-based example of producing an atlas that supports the participatory articulation and negotiation of dialectical inquiry of ethics through dialogues in a ‘real-time’ urban planning process.

Relational influence on entrepreneurial orientation: an exploratory study of small religious enterprises in Brazil

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Victor Silva Corrêa ◽  
Julio Araújo Carneiro-da-Cunha ◽  
Vânia Maria Jorge Nassif ◽  
Ernesto Michelangelo Giglio
Keyword(s):  
Data Collection ◽  
Entrepreneurial Orientation ◽  
Case Study Research ◽  
Structured Interviews ◽  
Content Type ◽  
Pentecostal Churches ◽  
Competitive Aggressiveness ◽  
Belo Horizonte ◽  
Restricted Use

Purpose Entrepreneurial orientation (EO) is highly emerging in the management literature. However, recent studies highlight the necessity to associate with reflections on this theme, usually approached from an economic perspective, propositions also derived from relational approaches. This paper aims to investigate associations between EO and social networks, specifically about the still little explored relational coupling/decoupling theme. Design/methodology/approach This paper provides an empirical and qualitative study of religious entrepreneurs. A total of 18 pastors responsible for creating and leading independent neo-Pentecostal churches located in Belo Horizonte/Brazil, selected using the snowball technique, participated in this qualitative, case-study research. Two analysis categories guided data collection: pastors’ EO (behaviors suggestive of their innovativeness, proactivity, competitive aggressiveness, risk-taking and autonomy) and churches’ social framework (the resources and attributes that pastors obtain from their institutional structure). Findings The study concludes that pastors combine attributes representing their EO and their social structure in developing their religious endeavors. Research limitations/implications Among the limitations are the restricted use of semi-structured interviews as a data collection source and the absence of data proving the churches’ performance. Originality/value The paper contributes by showing that entrepreneurs can influence the structure of their networks by using EO; proving that networks influence pastors’ EO; revealing recursivity between EO and networks; emphasizing a relational dimension of the EO construct and presenting new theoretical propositions that can be explored and tested in future investigations.

A Smart City Remembers Its Past

Crowdsourcing ◽  
2019 ◽  
pp. 489-516
Author(s):  
Jennifer Minner ◽  
Andrea Roberts ◽  
Michael Holleran ◽  
Joshua Conrad
Keyword(s):  
Information Systems ◽  
Los Angeles ◽  
Smart City ◽  
Research Team ◽  
Historical Survey ◽  
Web Based ◽  
First Case ◽  
Planning Processes ◽  
The City

Integral to some conceptualizations of the “smart city” is the adoption of web-based technology to support civic engagement and improve information systems for local government decision support. Yet there is little to no literature on the “smartness” of gathering information about historic places within municipal information systems. This chapter provides three case studies of technologically augmented planning processes that incorporated citizens as sensors of data about historic places. The first case study is of SurveyLA, a massive effort of the city of Los Angeles to comprehensively survey over 880,000 parcels for historic resources. A second case study involves Motor City Mapping, an effort to identify the condition of buildings in Detroit, Michigan and a parallel historical survey conducted by volunteers. In Austin, Texas, a university-based research team designed a municipal web tool called the Austin Historical Survey Wiki. This chapter offers insights into these prior efforts to augment planning processes with “digitized memory,” web-based technology, and public engagement.

Boundary Critique and Stakeholder Collaboration in Open Source Software Migration

2012 ◽  
pp. 194-208
Author(s):  
Osden Jokonya ◽  
Stan Hardman
Keyword(s):  
Open Source ◽  
South African ◽  
Open Source Software ◽  
South African Government ◽  
Structured Interviews ◽  
African Government ◽  
Stakeholder Collaboration ◽  
Boundary Critique ◽  
Software Migration

This paper investigates the contribution of stakeholder collaboration during an open source software migration using a case study. The case study is based on the Presidential National Commission, a South African government department that migrated from proprietary software to open source software in 2007. The organization was one of the few that migrated to open source software as part of a South African government initiative. The case study consisted of semi-structured interviews with the participants involved in the migration. The interviews centered on the contribution of stakeholder collaboration during the software migration using a boundary critique. The results suggest that stakeholder collaboration can contribute to open source software migration. From a managerial perspective, business leaders must understand the value of stakeholder collaboration in open source software migration. Boundary critique can be an important tool for achieving broader collaboration of stakeholders.

scholarly journals Enhancing citizen engagement in planning through participatory film-making

2020 ◽  
pp. 239980832093628
Author(s):  
Jen Manuel ◽  
Geoff Vigar
Keyword(s):  
Knowledge Base ◽  
Case Study Research ◽  
Empirical Work ◽  
Digital Technologies ◽  
Study Research ◽  
Rational Planning ◽  
History Of ◽  
Planning Processes ◽  
Film Making

There is a long history of engaging citizens in planning processes, and the intention to involve them actively in planning is a common objective. However, the reality of doing so is rather fraught and much empirical work suggests poor results. Partly in response an increasingly sophisticated toolkit of methods has emerged, and, in recent years, the deployment of various creative and digital technologies has enhanced this toolkit. We report here on case study research that deployed participatory film-making to augment a process of neighbourhood planning. We conclude that such a technology can elicit issues that might be missed in traditional planning processes; provoke key actors to include more citizens in the process by highlighting existing absences in the knowledge base; and, finally, provoke greater deliberation on issues by providing spaces for reflection and debate. We note, however, that while participants in film-making were positive about the experience, such creative methods were side-lined as established forms of technical–rational planning reasserted themselves.

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