scholarly journals Proposal of an assessment scale in competitive intelligence applied to the tourism sector

2017 ◽  
Vol 7 (1) ◽  
Author(s):  
Gisela Casado Salguero ◽  
Pedro Carlos Resende Jr. ◽  
Ignacio Aldeanueva Fernández
Keyword(s):  
Decision Making ◽  
Information Acquisition ◽  
Information Needs ◽  
Decision Makers ◽  
Assessment Scale ◽  
Competitive Intelligence ◽  
Content Validation ◽  
Uncertain Environments ◽  
Validation Method ◽  
Tourism Sector

Companies operate in uncertain environments, where decision-making is acomplex task. Thus, one of the key elements to take into account in the aforementioned decision-making is the environment in which the business operates. This is where competitive intelligence (CI) makes sense, understood as the process of establishing the environmental information needs, information acquisition and its analysis, transforming it into intelligence and putting it at the service of decision-makers in the company. This paper focuses on theproposal of a CI model that can be applied in the tourism sector, specifically in hotels, due to the relevance of this sector in many economies worldwide. In order to build the model a deep review of the CI literature was made and subsequently the content validation method was applied, for the purpose of identifying the most important items in the two first stages of the CI cycle: planning and collection.

Developing Management Systems for Statewide Transportation Planning: Early Lessons

1996 ◽  
Vol 1552 (1) ◽  
pp. 66-70 ◽  
Author(s):  
Steven J. Kish ◽  
Michael D. Meyer
Keyword(s):  
Decision Making ◽  
Public Transportation ◽  
Implementation Strategy ◽  
Information Needs ◽  
Decision Makers ◽  
Management Systems ◽  
Department Of Transportation ◽  
Transportation Management ◽  
Organizational Planning ◽  
Decision Making Processes

The implementation of two management systems, the intermodal and public transportation management systems, in the Georgia Department of Transportation is examined. Early experience with this implementation suggests that key elements of an implementation strategy are characteristic of success in such an organizational environment. These include establishing organizational responsibilities, establishing guidance principles, assessing the organizational planning and decision-making processes, assessing the environmental context for the management system, establishing an implementation strategy that has tangible intermediate results, and identifying an agency “champion” for implementation. The challenge of implementing management systems within any organization is understanding the decision-making process and the information needs of the agency decision makers.

scholarly journals HOSPITAL MANAGERS’ NEED FOR INFORMATION ON HEALTH TECHNOLOGY INVESTMENTS

2015 ◽  
Vol 31 (6) ◽  
pp. 414-425 ◽  
Author(s):  
Anne Mette Ølholm ◽  
Kristian Kidholm ◽  
Mette Birk-Olsen ◽  
Janne Buck Christensen
Keyword(s):  
Decision Making ◽  
Information Needs ◽  
Empirical Studies ◽  
Health Technology ◽  
Decision Makers ◽  
Core Model ◽  
Informational Needs ◽  
The Core ◽  
Types Of Information ◽  
Assessment Of Evidence

Objectives: There is growing interest in implementing hospital-based health technology assessment (HB-HTA) as a tool to facilitate decision making based on a systematic and multidisciplinary assessment of evidence. However, the decision-making process, including the informational needs of hospital decision makers, is not well described. The objective was to review empirical studies analysing the information that hospital decision makers need when deciding about health technology (HT) investments.Methods: A systematic review of empirical studies published in English or Danish from 2000 to 2012 was carried out. The literature was assessed by two reviewers working independently. The identified informational needs were assessed with regard to their agreement with the nine domains of EUnetHTA's Core Model.Results: A total of 2,689 articles were identified and assessed. The review process resulted in 14 relevant studies containing 74 types of information that hospital decision makers found relevant. In addition to information covered by the Core Model, other types of information dealing with political and strategic aspects were identified. The most frequently mentioned types of information in the literature related to clinical, economic and political/strategic aspects. Legal, social, and ethical aspects were seldom considered most important.Conclusions: Hospital decision makers are able to describe their information needs when deciding on HT investments. The different types of information were not of equal importance to hospital decision makers, however, and full agreement between EUnetHTA's Core Model and the hospital decision-makers’ informational needs was not observed. They also need information on political and strategic aspects not covered by the Core Model.

scholarly journals Competitive intelligence: Leaven of a New Managerial Device for Decision Support

2015 ◽  
Vol 16 (1) ◽  
pp. 167
Author(s):  
Salima El Fadili ◽  
Firdaous Gmira
Keyword(s):  
Decision Making ◽  
Management Practices ◽  
Business Environment ◽  
Decision Makers ◽  
Competitive Intelligence ◽  
Strategy Formulation ◽  
Sustained Competitive Advantage ◽  
The Earth ◽  
Research Task ◽  
The Right

In a highly competitive environment saturated in information traversing the earth in nanosecond, the major challenge for companies is to have the right information at the right time, to exploit it and transform it into useful organizational knowledge for strategy formulation and decision-making. Nowadays, several management practices have been developed and designed to cope with the complexity that exists in the business environment and to maintain a sustained competitive advantage. Competitive intelligence is one of these innovative strategic management practices that play an increasingly important role in decision-making. This article attempts to present an overview of its fundamental concepts, functions and process and to explain how information is utilized in supporting decision-making process. The findings of this research suggest that decision makers should focus on developing competitive intelligence process in their organizations. This paper falls under a research task that was not confronted yet with the test of the terrain survey.

scholarly journals A conceptual competitive intelligence quality assurance model

2015 ◽  
Vol 4 (4) ◽  
pp. 685-696
Author(s):  
Tshilidzi Eric Nenzhelele
Keyword(s):  
Quality Of Life ◽  
Decision Making ◽  
Quality Assurance ◽  
Content Analysis ◽  
Decision Makers ◽  
Competitive Intelligence ◽  
Quality Of Information ◽  
Quality Problem

Competitive Intelligence (CI) improves the quality of product and service, decision-making and it improves quality of life. However, it has been established that decision makers are not happy about the quality of CI. This is because enterprises fail in quality assurance of CI. It has been concluded that most enterprises are clueless concerning CI quality assurance. Studies that previously attempted to resolve CI quality problem were limited in scope and focused too much on the quality of information than the overall CI quality. The purpose of this study is to propose a conceptual CI quality assurance model which will help in quality assurance of CI. The research was qualitative in nature and used content analysis.

Examining Decision-Making Strategies Based on Information Acquisition and Information Search Time

2002 ◽  
Vol 46 (3) ◽  
pp. 501-505 ◽  
Author(s):  
Julie L. Marble ◽  
Heather D. Medema ◽  
Susan G. Hill
Keyword(s):  
Decision Making ◽  
Information Search ◽  
Information Acquisition ◽  
Search Time ◽  
The United States ◽  
Decision Makers ◽  
Final Decision ◽  
Decision Style ◽  
Decision Confidence ◽  
Trade Offs

Eight participants reviewed a multimedia presentation regarding the hypoxic zone phenomenon in a role-play as a legislator's aide. They rated the phenomenon's importance to the United States and indicated what portion of the legislator's budget to devote to research of it. After viewing a segment of the presentation, participants indicated their distance to a decision and confidence that would be their final decision. Interviews after each segment revealed two decision strategies: slow movement toward a decision, or abrupt decision-making after approximately half the presentation. Decision style was correlated with decision confidence. These two groups differed in their trade-offs of willingness to spend time in information search and need for more information. Slow decision makers were less confident about their final decision; acquisition of information was more critical than time spent on the information search. Abrupt decision-makers were more confident of their final decision; minimizing time spent in information search was more critical than information acquisition.

scholarly journals Developing a competitive intelligence strategy framework supporting the competitive intelligence needs of a financial institution’s decision makers

2016 ◽  
Vol 18 (2) ◽  
Author(s):  
Tanya Du Plessis ◽  
Mzoxolo Gulwa
Keyword(s):  
Decision Making ◽  
Financial Services ◽  
Qualitative Data ◽  
Numerical Data ◽  
Decision Makers ◽  
Competitive Intelligence ◽  
Strategy Development ◽  
Planning Tool ◽  
Analysis Techniques

Background: For competitive intelligence (CI) to have the greatest contribution to strategic management, CI professionals require an in-depth understanding of the CI needs of decision makers. CI professionals have to carefully plan how to best inform corporate decision-making.A strategy framework is a planning tool which can be used to explore ways to enhance an organisation’s strategic planning capabilities.Objective: To investigate the CI needs of a financial institution’s decision makers in order to develop a CI strategy framework. To present the strategy framework as a planning tool to CI professionals in the financial services industry as well as mapping the process of developing a planning tool, thereby enabling a financial institution’s CI capability to better meet the CI needs of decision makers.Method: The guiding paradigm of interpretivist research directed the research design of a single qualitative case study, using an inductive approach. Qualitative data analysis techniques were used, which included the use of numerical data, to develop a planning tool for CI professionals based on a thorough understanding of the CI needs of decision makers.Results: Decision makers place considerable value on CI in terms of its contribution to strategy development, decision-making, gaining advantage over competitors and enhancing the financial performance of the organisation. Relationships between concepts and patterns or trends that were identified and utilised to establish themes in the data resulted in a 12-point strategy framework.Conclusion: A financial institution’s CI capability can be enhanced to better meet the CI needs of the organisation’s decision makers when CI professionals carefully plan their approach of informing corporate decision-making. This paper presents a 12-point CI strategy framework as a planning tool for CI professionals.

scholarly journals Multi-Criteria Decision-Making Techniques for Improvement Sustainability Engineering Processes

Symmetry ◽  
2020 ◽  
Vol 12 (6) ◽  
pp. 986 ◽  
Author(s):  
Edmundas Kazimieras Zavadskas ◽  
Dragan Pamučar ◽  
Željko Stević ◽  
Abbas Mardani
Keyword(s):  
Decision Making ◽  
Environmental Sustainability ◽  
Integrated Approach ◽  
Decision Makers ◽  
Multi Criteria Decision Making ◽  
Uncertain Environments ◽  
Research Papers ◽  
Sustainable Engineering ◽  
Multi Criteria Evaluation ◽  
Success Indicators

The success of any activity and process depends fundamentally on the possibility of balancing (symmetry) needs and their satisfaction. That is, the ability to properly define a set of success indicators. The application of the developed new multi-criteria decision-making (MCDM) methods can be eliminated or decreased by decision-makers’ subjectivity, which leads to consistency or symmetry in the weight values of the criteria. In this Special Issue, 40 research papers and one review study co-authored by 137 researchers from 23 different countries explore aspects of multi-criteria modeling and optimization in crisp or uncertain environments. The papers proposing new approaches and elaborate case studies in the following areas of applications: MCDM optimization in sustainable engineering, environmental sustainability in engineering processes, sustainable multi-criteria production and logistics processes planning, integrated approach for modeling processes in engineering, new trends in the multi-criteria evaluation of sustainable processes, multi-criteria decision-making in strategic management based on sustainable criteria.

PRE-ASSESSMENT TO ASSESS THE MATCH BETWEEN COST-EFFECTIVENESS RESULTS AND DECISION MAKERS' INFORMATION NEEDS

2003 ◽  
Vol 19 (1) ◽  
pp. 17-27 ◽  
Author(s):  
Maarten J. IJzerman ◽  
Robert P. B. Reuzel ◽  
Hans L. Severens
Keyword(s):  
Decision Making ◽  
Cost Effectiveness ◽  
Information Needs ◽  
Clinical Effectiveness ◽  
Rehabilitation Medicine ◽  
Decision Makers ◽  
Insurance Companies ◽  
Healthcare Decision ◽  
Structured Interviews ◽  
Effectiveness Studies

Objective: To determine if a pre-assessment can be used to establish whether cost-effectiveness results would meet the actual information needs of Dutch healthcare decision makers.Methods: Two recent studies in rehabilitation medicine served as study material. Based on Wholey, a limited pre-assessment was performed in which the potential impact of cost-effectiveness analysis (CEA) results on intended users' decision making was assessed. Desk research and semi-structured interviews with several intended users of CEA results were performed. These included general practitioners, representatives of health insurance companies, the Health Care Insurance Board (CvZ), and medical guidelines committees.Results: In day-to-day decision making of the interviewed decision makers, a cost-effectiveness criterion seemed to be of limited importance. Instead, results from clinical effectiveness studies and budget impact studies appeared to be sufficient. CvZ, however, preferred relative cost-effectiveness to be a criterion for inclusion in future reimbursement guidelines. In both cases the limited pre-assessments changed the expectations of the investigators regarding decision-making impact of an economic evaluation.Conclusion: This study revealed that the use of CEA results for Dutch micro- and meso-level healthcare decision making is not self-evident. The main purpose of CEA results is to support health policy making and planning at a macroeconomic level. Pre-assessment can be a valuable tool in designing a CEA to support the actual information needs of the decision makers.

scholarly journals Exploratory study of competitive intelligence in Mexico

2019 ◽  
Vol 8 (3) ◽  
Author(s):  
Eduardo Rafael Poblano Ojinaga
Keyword(s):  
Decision Making ◽  
Competitive Advantage ◽  
Exploratory Study ◽  
Decision Makers ◽  
Competitive Intelligence ◽  
Competitive Environment ◽  
Or Practice ◽  
Intelligence Theory

In order to increase their competitiveness, companies need information forproblem analysis, to develop strategies and for decisions making. One way to achieve this isthrough methodologies, among which competitive intelligence stands out. For Pellissier &Nenzhelele (2013) competitive intelligence is a process or practice that produces anddisseminates actionable intelligence by planning, ethically and legally collecting, processing andanalyzing information from and about the internal and external or competitive environment inorder to help decision-makers in decision-making and to provide a competitive advantage to theenterprise. Because of its importance this paper presents an investigation using a meta-analysismethodology of 72 papers published between 2000 and 2015 of applications of competitiveintelligence in México. In recent years the practice of competitive intelligence has beenincreasing in México, though its use is not yet widespread. This is why it is important todisseminate and promote the growth of competitive intelligence theory.

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