scholarly journals Internal Marketing in Its Influence on Organizational Commitment: the Mediation of Job Satisfaction and Organizational Justice

2021 ◽  
Vol 18 ◽  
pp. 712-731
Author(s):  
Uswatun Chasanah ◽  
M. Suyanto ◽  
Yuni Istanto

This research aims to examine organizational commitment model of private university lecturers in Indonesia, using three independent variables, namely internal marketing, job satisfaction and organizational justice. Data collection was done by survey method on 200 private university (PTS) lecturers under the Higher Education Service Institutions covering 14 regions in Indonesia. Helped by PLS (Partial Least Square), SEM (Structural Equation Model) was used to process the data collected. Accordingly, to check the validity, the measurement model was evaluated based on several reflective indicators (convergent and discriminant validity as well as composite reliability). Based on the result of discriminant and convergent validity, it is known that the whole constructs are valid as both the outer loading and AVE (Average Variance Extracted) value are > 0.70, moreover, a similar good result shown in composite reliability evaluation with the value of > 0.70. Finally, the results found showed that seven hypotheses, out of nine hypotheses, were proven to be true. On the other hand, for the other hypotheses, the findings showed that organizational justice and Internal marketing had no direct effect on organizational commitment. Next, it is also known that organizational justice and job satisfaction were proven to be the mediators of in the relation between internal marketing and organizational commitment.

2021 ◽  
Vol 1 (6) ◽  
pp. 45-52
Author(s):  
Agus Arijanto

The study aims to analyze the influence of Transformational Leadership, Organizational Culture, and Organizational Commitment on the Job Satisfaction. The research object is a sample used as many as 90 employees of PT. Heriromadiali, calculated based on the use of saturated samples. Method of collecting data using survey method, with research instrument is questionnaire. The characteristic analysis method of respondents uses the Statistical Package for the Social Sciences (SPSS) and data analysis methods using Partial Least Square (PLS). Research proves that the. Transformational Leadership has a positive and significant to Job Satisfaction. Organizational Culture have positive and significant effect on Job Satisfaction, and Organizational Commitment has a significant and positive effect on Employee Job Satisfaction in Small Medium Enterprise Automotive Services


2019 ◽  
Vol 1 (4) ◽  
Author(s):  
Danil Danil ◽  
Syahrizal Syahrizal ◽  
Mega Asri Zona

Tujuan dan kegunaan penelitian yang ingin dicapai dalam penelitian ini adalah untuk mengetahui dan menganalisis Pengaruh Iklim Organisasional Terhadap Komitmen Organisasional Karyawan Dengan Keadilan Organisasional Sebagai Variabel Mediasi Pada PT. Harry Tridarma. Jenis penelitian ini adalah penelitian deskriptif dan penelitian kausal komperatif.  Populasi adalah seluruh karyawan pada PT. Harry Tridarma. Jumlah populasi sebanyak 50 orang karyawan. Pengambilan sampel dalam penelitian ini adalah dengan teknik total sampling yaitu metode pemilihan sampel yang diaplikasikan pada seluruh anggota populasi. Jenis dan sumber data adalah data primer dan dan data sekunder. Teknik pengumpulan data yang digunakan yaitu survei. Alat pengumpulan data yang digunakan yaitu kuesioner yang disebarluaskan kepada responden. Analisis yang digunakan dalam penelitian ini adalah analisis data menggunakan pendekatan Partial Least Square (PLS).Hasil penelitian ini menunjukkan bahwa 1) Iklim organisasional berpengaruh positif signifikan terhadap keadilan organisasionalpada karyawan PT. Harry Tridarma. 2) Keadilan organisasional berpengaruh positif signifikan terhadap Komitmen organisasionalpada karyawan PT. Harry Tridarma. 3) Iklim organisasional tidak berpengaruh signifikan terhadap Komitmen organisasionalpada karyawan PT. Harry Tridarma. 4) Keadilan organisasional memediasi pengaruh iklim organisasional terhadap komitmen organisasionalpada karyawan PT. Harry Tridarma.Kata Kunci :Iklim Organisasional, Komitmen Organisasional, Keadilan Organisasional


2018 ◽  
Vol 6 (2) ◽  
pp. 199
Author(s):  
Asep Saifuddin Chalim

This study discussed employee turnover as one of the crucial problems faced by every organization. This study sought to analyze the determinants of turnover intention, such as job insecurity, organizational commitment, and job satisfaction. The objects of this study were newcomer lecturers of private Islamic universities in East Java Province, Indonesia. To analyze the relationship among independent variables and dependent variable; this study employed a correlation path model. To build the structural formulation of the correlation path model, this study used the variance-based Structural Equation Modeling (SEM) as a Partial Least Square (PLS) analysis. The study found that job insecurity influenced job satisfaction and organizational commitment. Moreover, job satisfaction and organizational commitment had positive impacts on the turnover intention. In contrast, job insecurity did not have a direct significant impact on the turnover intention, but it had indirect effect that influences job satisfaction and organizational commitment.


Author(s):  
I Gede Rihayana ◽  
Putu Pradiva Putra Salain ◽  
Putu Agus Eka Rismawan

This study aims to analyze the phenomenon of competition in the field of providing hotel lodging services, where the growing development of tourism causes the growth rate of tourism accommodation such as hotels to also increase. This causes non-star hotels as one of the providers of hospitality services to also improve to face this competition by changing the system they have in order to still have an advantage over their competitors. In this study using respondents as many as 91 people with quantitative analysis and testing the research path test was carried out using the Partial Least Square (Smart PLS) 2.0 analysis tool. Based on the results of the research analysis, it was found that internal marketing had a significant positive effect on job satisfaction, job satisfaction had an insignificant positive effect on service quality, and internal marketing had a significant positive effect on service quality. The implementation of this research is to maintain and improve internal marketing by rewarding work performance, to increase job satisfaction by listening more to the suggestions given by employees, and to maintain and improve service quality by always giving personal/special attention to guests who stay and understand the special needs of staying guests. In addition, the results of this study also create a gap for further research, where the relationship between internal marketing and service quality has no significant positive effect.


Author(s):  
Agustina Putri Pertiwi Widyanto ◽  
Firma Sulistiyowati

<p><em>This study investigates the influence of organizational commitment and personal cost on civil servant’s intention to do whistle-blowing with reward as moderating variable. To collect the data, this study uses survey method. The 64 civil servants at BPK Lampung Office become respondents of this study who are chosen through purposive sampling method. The Partial Least Square is used to analyze the quantitative data. The findings of the study indicate that organizational commitment gives influence on civil servants to do whistle-blowing. Personal cost does not impact on civil servants to do whistle-blowing. Reward cannot enforce or lessen the influence of organizational commitment and personal cost on civil servants to do whistle-blowing.</em><em></em></p>


2021 ◽  
Vol 3 (2) ◽  
pp. 453
Author(s):  
Resia Priskila ◽  
Mei Ie

Senior High School (SMA) institution is an educational institution that is required to bring out graduates so they can join public universities (PTN) and become prime human resources. So school educational institutions need human resources such as school principals and teachers as organizational wheels to drive activities. To achieve these goals, the school is required to pay attention to the work commitment of the teachers by paying attention to career development variables and job satisfaction, this is based on career development that runs in an organization that can increase their commitment to the organization in achieving organizational goals because the teachers have job satisfaction with the existing job promotion system so as to improve work quality. The purpose of this study was to determine the effect of career development and job satisfaction on organizational commitment in a highschool in Jakarta teachers. Researchers distributed questionnaires to all teachers who teach at a highschool in Jakarta, totaling 55 respondents to be the sample for the entire study. The data analysis method in this research is quantitative method using Structural Equation Modeling (SEM), through the Partial Least Square approach. The results of this study show that career development affects organizational commitment to teachers of a highschool in Jakarta and job satisfaction affects organizational commitment of a highschool in Jakarta teachers. Lembaga institusi Sekolah Menengah Atas (SMA) merupakan lembaga pendidikan yang dituntut untuk menghasilkan lulusan yang unggul agar dapat masuk PTN dan menjadi sumber daya manusia yang unggul. Oleh karena itu, institusi lembaga pendidikan sekolah memerlukan sumber daya manusia sebagai penggerak roda kegiatan seperti kepala sekolah dan guru dalam roda organisasi. Dalam mencapai tujuan tersebut pihak sekolah dituntut untuk memperhatikan komitmen kerja bapak/ibu guru dengan memperhatikan variabel pengembangan karir dan kepuasan kerja. Hal tersebut didasarkan atas pengembangan karir yang berjalan dalam sebuah organisasi dapat meningkatkan komitmen mereka terhadap organisasi dalam mencapai tujuan organisasi karena karyawan bapak/ibu guru memiliki kepuasan kerja dengan adanya sistem promosi jabatan yang ada sehingga meningkatkan kualitas kerja. Tujuan penelitian ini adalah untuk mengetahui pengaruh pengembangan karir dan kepuasan kerja terhadap komitmen organisasi pada Guru di sebuah SMA di Jakarta. Peneliti menyebarkan kuesioner kepada seluruh bapak/ibu guru yang mengajar di sebuah SMA di Jakarta yang berjumlah 55 responden. Metode analisa data dalam penelitian ini yaitu metode kuantitatif dengan menggunakan Structural Equation Modeling (SEM), melalui pendekatan Partial Least Square, Hasil penelitian ini menunjukkan pengembangan karir berpengaruh terhadap komitmen organisasi pada guru di sebuah SMA di Jakarta dan kepuasan kerja berpengaruh terhadap komitmen organisasi pada guru di sebuah SMA di Jakarta.


Author(s):  
Ni Wayan Merry Nirmala Yani ◽  
Agoes Ganesha Rahyuda

The sample used was non-civil servant employees at the Department of Industry and Trade in Denpasar City, totaling 75 respondents using saturated sampling to collect the samples. This study used PLS (Partial Least Square) analysis technique. The results of the study found that career orientation had a positive effect on organizational commitment, career orientation had a positive effect on job satisfaction, job satisfaction had a positive effect on organizational commitment, and job satisfaction acted as a partial mediating variable on the effect of career orientation relationships on organizational commitment. The implications of this study indicate that in order to increase the organizational commitment of non-civil servant employees of the Denpasar Industry and Trade Service, it is necessary to pay attention to the factors of career orientation and job satisfaction. This shows that career orientation and job satisfaction factors greatly affect the behavior of non-civil servant employees in increasing their commitment to achieving organizational goals. Organizations should provide clear career orientations to non-civil servant employees and able to give opportunities to develop their values ​​at work.


2020 ◽  
Vol 7 (2) ◽  
pp. 92-103
Author(s):  
I Gede Suriadnyana

A cooperative is a business entity owned and operated by an individual for the benefit of members. The business outgrowth is aligned with the small-medium business expansion in the local area, Bali as general. The objectives of this study are to examine the effect of employee empowerment, job stress, organizational commitment, job satisfaction at the Financial Services Cooperative in Denpasar and to examine the role of job satisfaction in mediating the effect of employee empowerment on organizational commitment at the Financial Services Cooperative in Denpasar. The data for this study conducted from representable cooperatives in Denpasar based on the criteria of a minimum asset, and Good cooperate governance score, this researched collected 63 numbers of respondents by random sampling method. This study is implemented qualitative and quantitative research by spreading the questionnaire to the respondence and also interviewed after the respondence filled up the questionnaire, Partial least square (PLS) has been used as hypothesis testing. The results of this study show that (1). Employee empowerment process is effect positively significant to job satisfaction for the cooperatives employment, (2). Work field pressure has a positive effect on job satisfaction, (3). Work field pressure is positive but insignificantly effect to the organizational commitment, (4). Job satisfaction is showing positive insignificant effect toward the organizational commitment, (5). This research found that mediation factor between commitment and employee empowerment is work satisfaction.


Author(s):  
Niki Puspita Sari ◽  
Helmi Muhammad

The purpose of this study was to determine and analyze the influence of perceived organizational support, job satisfaction, and organizational commitment on Organizational Citizenship Behavior (OCB), and the role of organizational commitment in mediating influence between perceived organizational support and job satisfaction on OCB of teachers of Islamic boarding high school in Tulungagung. This study used a census method by distributing questionnaire to the entire population of 150 teachers. Data was analyzed using a partial least square approach. The results showed that the perceived organizational support does not significantly affect OCB, job satisfaction affects OCB,  perceived organizational support affects organizational commitmet, job satisfaction affects organizational commitment, organizational commitment affects OCB,  perceived organizational support affects OCB through organizational commitment, and job satisfaction affects OCB through organizational commitment.


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