Assessment of Interpersonal Communication Skills Among Emergency Medical Professionals in Pune, India

2020 ◽  
Vol 4 (1) ◽  
Author(s):  
Tine Silvana Rachmawati

This study discusses the role of Puskesmas medical professionals as communicators in implementation of Indonesia Sehat program with a family approach. Indonesia Sehat program is one of the government programs to improve quality of life of Indonesian people, which is part of the 5th agenda of the Nawa Cita program. In implementing the program, good communication skills of Puskesmas medical professionals is needed to explain the health status and nutritional status of the Indonesian people. The purpose of this study was to find the important role of communication skills for Puskesmas medical professionals and the effectiveness of interpersonal communication in the family approach undertaken by Puskesmas medical professionals. The method used in this research is qualitative with a case study approach. The results of this study show that Puskesmas medical professionals should not treat their patients as clients in business matters, they must treat them with empathy and compassion by conducting good and effective communication for better health. Keywords: Communicator; family approach; Indonesia sehat; Puskesmas medical professionals.


Author(s):  
Julita Soczywko ◽  
Dorota Rutkowska

Emergency medicine is a rapidly developing medical specialty which focuses on the diagnostic process, initial stabilization, and the treatment of patients suffering from acute illnesses or injuries. Emergency care can be provided in prehospital settings by emergency medical services, as well as in emergency departments. The primary providers of emergency care are: emergency medicine physicians, emergency nurses, and paramedics. Emergency medical personnel are required to be prepared to take decisive action at any time of day or night. It is essential for them to possess basic knowledge relating to psychology and an ability to utilize interpersonal communication skills. A critical role of medical workers in emergency settings is to provide a patient with emotional support coupled with medical assistance. Interpersonal communication skills depend on the personal abilities of an individual, however, these skills can be also enhanced through training and work experience.


2020 ◽  
pp. 71-75
Author(s):  
Marina Dmitryeva

The article describes the measures taken by medical professionals of emergency medical care to observe infectious safety of patients in the provision of pre-medical care in case of burns.


Curationis ◽  
1999 ◽  
Vol 22 (4) ◽  
Author(s):  
S Grobler

Adolescents are admitted to psychiatric wards presenting with psychiatric problems which are essentially secondary to problematic interpersonal relationships. Successful interpersonal relationships however depend on effective interpersonal communication. Therefore the aim of research on adolescent interpersonal communication was to explore and describe the interpersonal communication patterns of adolescents and to develop an interpersonal communication skills approach to facilitate adolescent interpersonal communication skills within a training programme for adolescents. In this article however attention will be given to the description of the interpersonal communication patterns of adolescents. The target population of the research was 17 year old adolescents. The research consisted of a pre-phase where two contextual scenarios were formulated within group discussions with adolescents. During phase one of the research these scenarios were used to obtain video taped role plays from pairs of adolescents of the target population which were transcribed for data gathering purposes. Written dialogues were also obtained from each pair of adolescents on the same scenarios used for triangulation purposes. During phase two of the research the data was analysed according to Tesch’s method and a literature control was done to verify the results. Guba’s model for the trustworthiness of qualitative research was used.


2019 ◽  
Vol 14 ◽  
pp. 3192-3199
Author(s):  
Roziana Febrianita ◽  
Susi Hardjati

One of interpersonal soft skill is a skill of interpersonal communication; that is the focus of this research. The purpose of this paper are defined in two parts. First, to explore the interpersonal communication skills of the educational staff. Second, to recognize the power of this interpersonal communication. The research of this paper has been studied by means of qualitative method. The approach of this study is a sequences of in-depth interviews with 4 informants of each faculty with A credit for accreditation examination result. This research result finds that there are 3 interpersonal communication skills of educational staff area. Secondly, there are power of the interpersonal communication skill which have made improvement to service providing in the work unit. The results of this research also explain whether maintaining interpersonal relationship enhances  the service providing.


2020 ◽  
Author(s):  
Andra Rodica Balanescu ◽  
Violeta Claudia Bojinca ◽  
Ana Maria Schweitzer ◽  
Bogdan Joca ◽  
Denise Ani Mardale ◽  
...  

Abstract Background: The communication between health providers and patients influences the quality of medical care. The Communication Skills Assessment (CAT) is a reliable, validated tool, which was developed to assess interpersonal communication skills between physicians and patients. The purpose of this study was to obtain a Romanian version of the CAT (CAT_Ro), using a controlled and systematic process to translate and cross-culturally adapt the original questionnaire, since there are no validated instruments to assess healthcare professionals’ communication capability in Romania. Methods: The study was conducted in two Departments of Internal Medicine and Rheumatology from Bucharest, Romania, using a rigorous scientific methodology for the translation process, according to literature recommendations, implicating conceptual evaluation, semantics, and cultural adaptation, which involved several steps. The updated version was pre-tested in a pilot study, which included 89 outpatients. Results: The results showed a narrow range of variability in item interpretation, without differences in patients’ responses according to variables such as age, gender, education, disease type, number of previous visits with the same doctor. Conclusion: CAT-Ro is the result of a comprehensive process study. It represents the first translation and cultural adaptation in Romanian of an instrument able to assess the health providers’ communication skills, which was validated in a pilot study and is to be used in more extensive studies with patients from several specialties.


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