A Guide to Online Applications for User Involvement in Living Lab Innovation

Author(s):  
Asbjørn Følstad ◽  
Amela Karahasanovic

The use of Living Labs is gaining importance as an approach to involve users in innovation and development, serving to make users active participants in the development of the networked society. However, Living Labs are currently not taking full advantage of online applications to support user involvement, even though such applications are gaining impact in other fields of innovation. The purpose of this chapter is to: (i) present a framework to classify and relate online applications for user involvement to the Living Lab context and (ii) present a set of guidelines for the usage of such applications within Living Labs. The framework and the guidelines are the results of a collaborative process involving seven Living Lab researchers from four Nordic Living Labs and are meant to guide Living Lab administrators on whether or how to use online applications for user involvement. The framework and the guidelines might also be useful for the designers of online applications.

Economics ◽  
2015 ◽  
pp. 426-444
Author(s):  
Asbjørn Følstad ◽  
Amela Karahasanović

The use of Living Labs is gaining importance as an approach to involve users in innovation and development, serving to make users active participants in the development of the networked society. However, Living Labs are currently not taking full advantage of online applications to support user involvement, even though such applications are gaining impact in other fields of innovation. The purpose of this chapter is to: (i) present a framework to classify and relate online applications for user involvement to the Living Lab context and (ii) present a set of guidelines for the usage of such applications within Living Labs. The framework and the guidelines are the results of a collaborative process involving seven Living Lab researchers from four Nordic Living Labs and are meant to guide Living Lab administrators on whether or how to use online applications for user involvement. The framework and the guidelines might also be useful for the designers of online applications.


2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 1035-1035
Author(s):  
Ashley Nakagawa ◽  
Shannon Freeman ◽  
Alanna Koopmans ◽  
Chris Ross ◽  
Richard McAloney

Abstract There are two core concepts that make living labs distinguishable: involvement of users as co-creators and evaluation in a real-world setting. Living labs increase the potential for product acceptance and adoption due to testing and tailoring with target users. Currently, there is a lack of a universally accepted guideline for best practices. The objective of this review is to identify the best practices of living labs that can be recognized by the scientific community and followed in future labs. A 5-stage scoping review, following Arksey and O’Malley’s (2005) framework, was used to map out the coverage of different aspects of living lab methodology. A systematic search for articles involving living lab framework and older adults published between 2016-2021, was conducted in seven databases. Nine articles were included after review, the majority of which were published in health journals and were from Italy and the United States. An overview of consistent user involvement in the innovation process, real-world testing vs. laboratory testing, and participant scope findings will be shared. Multiple rounds of user feedback, real-world testing, and a small but diverse participant group were the most successful in increasing positive sentiments about the products tested in a living lab environment. The lack of published articles on living lab frameworks studying older adults indicate a gap in the literature. Creating a universally accepted definition for living labs and guidelines for best practices will allow for scientific validity and comparisons of studies and may increase the use and popularity of living labs.


2021 ◽  
Vol 27 (1) ◽  
pp. 146045822098727
Author(s):  
Federico Cuomo ◽  
Nadia Lambiase ◽  
Antonio Castagna

Cities with their innovative capacity are key places to address critical climate, environmental and health challenges. Urban experimentations, such as Living Labs, can represent a starting point to reintroduce resources into the production cycle and reduce environmental impacts, embracing the paradigm of the circular economy (CE). According to recent studies, Living Labs at a city scale could generate significant environmental benefits, improvements in quality of life and positive impacts on citizens’ health.1 This paper aims at presenting the case of the Torino Living Lab on Sharing and Circular Economy (LLSC) to point out possible future scenarios of urban sustainable policies. The case study is analysed in five sections: (1) the description of the new permanent laboratory proposed by the City of Turin; (2) the past experiences of Living Labs in Turin; (3) the birth of LLSC and the involvement strategy; (4) the introduction of the eight admitted experimentations. In the light of the results collected, the last paragraph (5) came up with the Strengths, Weaknesses, Opportunities, Treaths (SWOT) analysis in the LLSC. Eventually, it deals with the research question by offering a common ground for global and local policies focused on sustainability and CE.


2021 ◽  
Vol 13 (4) ◽  
pp. 1718
Author(s):  
Chris McPhee ◽  
Margaret Bancerz ◽  
Muriel Mambrini-Doudet ◽  
François Chrétien ◽  
Christian Huyghe ◽  
...  

In response to environmental, economic, and social challenges, the living labs approach to innovation is receiving increasing attention within the agricultural sector. In this paper, we propose a set of defining characteristics for an emerging type of living lab intended to increase the sustainability and resilience of agriculture and agri-food systems: the “agroecosystem living lab”. Drawing on first-hand knowledge of case studies of large initiatives from Canada and France and supported by eight other cases from the literature, we highlight the unique nature of agroecosystem living labs and their distinct challenges with respect to their aims, activities, participants, and context. In particular, these living labs are characterized by exceptionally high levels of scientific research; long innovation cycles with high uncertainty due to external factors; and the high number and diversity of stakeholders involved. Both procedurally and conceptually, we link to earlier efforts undertaken by researchers seeking to identify urban living labs and rural living labs as distinct, new types of living labs. By highlighting what makes agroecosystem living labs unique and their commonalities with other types of living labs, we hope to encourage their further study and help practitioners better understand their implementation and operational challenges and opportunities.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chiara Luisa Cantù ◽  
Daniel Schepis ◽  
Roberto Minunno ◽  
Greg Morrison

Purpose This paper aims to investigate the role of relational governance in innovation platform development, specifically investigating the context of living labs. Design/methodology/approach Two longitudinal case studies are presented, derived from auto-ethnographic narratives, qualitative interviews and secondary documents, which cover the critical stages in the development of each living lab. Findings Empirical insights demonstrate the relevance of coordination activities based on joint planning and activities to support innovation platform development across different stages. The governance role of research actors as platform activators is also identified. Practical implications The paper offers a useful perspective for identifying collective goals between living lab actors and aligning joint activities across different stages of living lab development. Social implications The case provides insights into the challenges and opportunities for collaboration between academia, industry and users to support sustainable construction innovation. Originality/value A relational governance mode is identified, going beyond top down or bottom up approaches, which contributes a new understanding of how collective goals align within a relational space.


Economics ◽  
2015 ◽  
pp. 445-459 ◽  
Author(s):  
Seppo Leminen ◽  
Mika Westerlund

Living labs provide a new, under researched form of open innovation. Although open innovation is increasingly popular in service development, extant literature lacks knowledge of different open service innovation strategies, which companies can employ. This chapter focuses on strategies that firms can take in co-creating service innovations through living labs. The authors found nine open service innovation strategies based on an analysis of 26 living labs in four countries. Understanding of strategies and their links with incremental or radical innovation outcomes aid managers to set up an efficient innovation management. Knowledge of various strategies helps companies to succeed in service development and innovation novelty assessment based on the characteristics of the living lab.


2021 ◽  
Author(s):  
Despoina Petsani ◽  
Sara Ahmed ◽  
Vasileia Petronikolou ◽  
Eva Kehayia ◽  
Mika Alastalo ◽  
...  

BACKGROUND VITALISE is a H2020 project that aims to harmonize Living Lab procedures and facilitate the access to European Health and Wellbeing research infrastructures. In this context, this study presents a joint research activity (JRA) that will be conducted within VITALISE, in transitional care domain, in order to test and validate the harmonized Living Lab procedures and infrastructures. The collection of data from various sources (ICT, clinical and patient reported outcome measures) demonstrated capacity to assess risk and support decision during care transitions but there is no harmonized way of combining this information. OBJECTIVE This study primarily aims to evaluate the feasibility and benefit of collecting multichannel data across Living Labs on the topic of transitional care and to harmonize the data processes and collection. Secondly, we aim to investigate the collection and use of digital biomarkers and explore initial patterns in the data that demonstrate the potential to predict transition outcomes such as readmissions and adverse events. METHODS The current research protocol presents a multi-center, prospective, observational cohort study that will consist of three phases, running consecutively in multiple sites: a co-creation phase, a testing and simulation phase and a transnational pilot phase. The co-creation phase aims to build a common understanding among different sites, investigate the differences of hospitalization discharge management among countries and the willingness of different stakeholders to use technological solutions in the transitional care process. The testing and simulation phase aims to explore ways of integrating observation of a patient’s clinical condition, patient involvement and discharge education in transitional care. The objective of the simulation phase is to evaluate the feasibility and the barriers that are faced by a healthcare professional in assessing transition readiness. The transnational pilot phase takes input from co-creation and testing and stimulation phase. The aim is to pilot the already designed activities from previous phases and collect data to conduct a first predictive analysis. RESULTS The co-creation phase will be completed by April 2022. The testing and simulation phase will begin in September 2022 and will partially overlap with the deployment of the transnational pilot phase that will start the same month. The data collection of the transnational pilots will be finalized by the end of June 2023. Data processing is expected to be completed by March 2024. The results will consist of guidelines and implementation pathway for large scale study and the analysis for identifying initial patterns in the acquired data. CONCLUSIONS The knowledge acquired though this research will lead to harmonized procedures and data collection for Living Labs that support transitions in care. In addition, this research contributes to the increase in capacity to perform Big Data analytics while accounting for each local context and across Living Labs.


Author(s):  
Seppo Leminen ◽  
Mika Westerlund

Living labs provide a new, under researched form of open innovation. Although open innovation is increasingly popular in service development, extant literature lacks knowledge of different open service innovation strategies, which companies can employ. This chapter focuses on strategies that firms can take in co-creating service innovations through living labs. The authors found nine open service innovation strategies based on an analysis of 26 living labs in four countries. Understanding of strategies and their links with incremental or radical innovation outcomes aid managers to set up an efficient innovation management. Knowledge of various strategies helps companies to succeed in service development and innovation novelty assessment based on the characteristics of the living lab.


Author(s):  
Grazia Concilio ◽  
Francesco Molinari

Urban Living Labs are socio-digital innovation environments in realistic city life conditions based on multi-stakeholder partnerships that effectively involve citizens in the co-creation and co-production of new or reformed public services and infrastructures. This chapter explores the growing phenomenon of Urban Living Labs and analyses the nature of related innovations in the perspective of ‘City Smartness' – a mantra for local governments worldwide which are having to address increasingly complex problems with fast diminishing financial resources. It goes on to briefly overview the urban governance models emerging in such environments and finally focuses on the challenges posed by these models as result of integration between the ‘technology push' Smart City vision and the ‘human pull' Urban Living Lab concept and approach.


Author(s):  
Jens Schumacher ◽  
Karin Feurstein ◽  
Manfred Gschweidl

The concept of “Living Labs” in general is not completely new in R&D. Available publications focused on local requirements and targeted on business specific needs. In this chapter available ICT for use in a Living Lab are assessed and an implementation roadmap on behalf of ICT is presented. Besides buzzwords like Web 2.0 and Triple Play, ICT enables fast and substantial advancements. To bring a clear view into the range of solutions the authors orient on an ICT layering-architecture and the client/server nature of today’s Web-technology. The roadmap takes into account currently applicable technologies and likely future trends. Technological maturity, social compliance, consumer acceptance and politics & marketregulation are considered in the critique. The breakdown shows that a few core technologies are not only sufficient for the skeletal structure, but also from the main bulk of a Living Lab infrastructure. Thus the technology for most of the desirable features of a Living Lab is on-hand, future functional extensions can be provided by open interfaces and a modular architecture of the system.


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