Emotional Intelligence and Empathy

2019 ◽  
pp. 204-224
Author(s):  
Michael A. Brown Sr.
Keyword(s):  
Decision Making ◽  
Emotional Intelligence ◽  
Effective Leadership ◽  
Shared Value ◽  
Leadership Communication ◽  
Communication Tools ◽  
New Approach ◽  
Face To Face ◽  
Online Interactions ◽  
As If

The rise of emotional intelligence (EI) and the continuing growth of online interactions work together to demonstrate the importance of participatory decision making as a motivational technique. However, participation in decisions requires that the leader act in a prosocial manner, focusing on outcomes that are beneficial to more than just the leader. A prosocial attitude leads to creation of buy-in through shared value and good management of emotions, requiring skill in both EI and empathetic approaches. EI is about connecting with one's own emotions and those of others to enable effective leadership communication. Empathy is the ability to understand someone else's emotions, feel them as if they were yours, and even to take some action in support or mitigation of those feelings. The lack of feedback or agreements on shared value in online interactions are highlighted when people are forced into face-to-face interactions and are subsequently unable to find these important communication tools. This chapter offers a new approach to leadership communication.

A new approach to capturing pain disclosure in daily life in-person and online

2020 ◽  
pp. 135910532091832
Author(s):  
Robert C Wright ◽  
Doerte U Junghaenel ◽  
Ryan Rivas ◽  
Vagelis Hristidis ◽  
Megan L Robbins
Keyword(s):  
Rheumatoid Arthritis ◽  
Online Social Networks ◽  
Daily Life ◽  
Social Contexts ◽  
Breast Cancer Patients ◽  
New Approach ◽  
Face To Face ◽  
Online Interactions ◽  
Naturally Occurring ◽  
Language Style Matching

This feasibility study employed a new approach to capturing pain disclosure in face-to-face and online interactions, using a newly developed tool. In Study 1, 13 rheumatoid arthritis and 52 breast cancer patients wore the Electronically Activated Recorder to acoustically sample participants’ natural conversations. Study 2 obtained data from two publicly available online social networks: fibromyalgia (343,439 posts) and rheumatoid arthritis (12,430 posts). Pain disclosure, versus non-pain disclosure, posts had a greater number of replies, and greater engagement indexed by language style matching. These studies yielded novel, multimethod evidence of how pain disclosure unfolds in naturally occurring social contexts in everyday life.

A Meta Analytic Review of the Relationship between Emotional Intelligence and Leadership Effectiveness

2019 ◽  
Vol 118 (9) ◽  
pp. 118-126
Author(s):  
Augusty P. A ◽  
Jain Mathew
Keyword(s):  
Systematic Review ◽  
Emotional Intelligence ◽  
Direct Relationship ◽  
Effective Leadership ◽  
Leadership Effectiveness ◽  
Meta Analysis ◽  
Correlation Coefficients ◽  
Review Of Literature ◽  
Analytic Review ◽  
The Relationship

The study evaluates the relationship between Emotional Intelligence and Leadership Effectiveness through a Systematic Review of Literature. The relationship has been evaluated in two steps. First, a Systematic review of literature was done to provide a theoretical framework to link the dimensions of Emotional Intelligence to the elements of effective leadership. Meta-analysis was then used to consolidate empirical evidence of the relationship. The studies for the meta-analysis were sourced from Pro Quest and EBSCO and the correlation coefficients of the studies were analysed. Only articles that presented the direct relationship between the variables were included in the study. The results of the analysis revealed a strong, statistically significant relationship between emotional intelligence and effective leadership. The findings of the study provide evidence for the proposition that Emotional Intelligence and Leadership Effectiveness are interrelated.

scholarly journals The Influence of Police Treatment and Decision-making on Perceptions of Procedural Justice: A Field Study

2021 ◽  
pp. 002242782110309
Author(s):  
Bo L. Terpstra ◽  
Peter W. van Wijck
Keyword(s):  
Decision Making ◽  
Procedural Justice ◽  
Linear Regression Analysis ◽  
Police Behavior ◽  
Face To Face ◽  
Independent Variables ◽  
Social Observation ◽  
Perceived Procedural Justice ◽  
Dutch Cities

Objectives: This study examines whether police behavior that signals higher quality of treatment or decision-making leads to higher perceived procedural justice. Methods: Analyses are based on data collected during police traffic controls of moped drivers in two Dutch cities over a period of six months. Police behavior was measured through systematic social observation (SSO), and data on perceived procedural justice were collected through face-to-face interviews immediately after the encounters. Linear regression analysis with bootstrap estimates was used (n = 218), with an overall perceived procedural justice scale as the dependent variable in all regressions. Independent variables included an overall observed procedural justice index and four separate scales of police treatment and decision-making. Results: We find no evidence that police behavior that signals fairer treatment or decision-making leads to higher perceived procedural justice. Conclusions: Our findings add to the currently very limited empirical evidence on an important question, and raise questions about a central idea, that more procedurally just treatment and decision making by authorities leads to an increase in perceived procedural justice and enhanced compliance. The first of these requires more research.

Theorizing about public expenditure decision-making: (as) if wishes were horses ...

1979 ◽  
Vol 11 (2) ◽  
pp. 143-156 ◽  
Author(s):  
George Downs ◽  
Patrick Larkey
Keyword(s):  
Decision Making ◽  
Public Expenditure ◽  
As If

Career Adaptability Profiles and Their Relations With Emotional and Decision-Making Correlates Among Belgian Undergraduate Students

2021 ◽  
pp. 089484532110055
Author(s):  
Michaël Parmentier ◽  
Thomas Pirsoul ◽  
Frédéric Nils
Keyword(s):  
Decision Making ◽  
Emotional Intelligence ◽  
University Students ◽  
Undergraduate Students ◽  
Self Efficacy ◽  
Career Decision ◽  
Career Adaptability ◽  
Career Decision Making ◽  
Work Transition ◽  
Person Centered Approach

This study used a person-centered approach to investigate university students’ profiles of career adaptability and determine whether different combinations of concern, control, curiosity, and confidence could be identified. We also explored the relations of these profiles with emotional intelligence, anticipatory emotions, and career decision-making self-efficacy. We found six distinct profiles of career adaptability among 307 university students who differed both on their level and on shape. Emotional intelligence was associated with profiles displaying higher levels of career adaptability. Furthermore, profiles of career adaptability significantly displayed differences in terms of positive anticipatory emotions at the prospect of the school-to-work transition and career decision-making self-efficacy but not in terms of negative anticipatory emotions. These results highlight that differentiating profiles of career adaptability provide insights for the design and the implementation of career-related interventions among university students.

A Case Study of Student Use of Asynchronous Bulletin Board Systems (BBS) to Support Reflection and Evaluation

2002 ◽  
Vol 30 (4) ◽  
pp. 365-377 ◽  
Author(s):  
Susan M. Land ◽  
Michele M. Dornisch
Keyword(s):  
Collaborative Learning ◽  
Bulletin Board ◽  
Discussion Forums ◽  
Computer Supported Collaborative Learning ◽  
Communication Tools ◽  
Web Based ◽  
Face To Face ◽  
Recent Interest ◽  
Face To Face Instruction

Recent interest in computer-supported collaborative learning (CSCL) has prompted educators to incorporate communication tools into their courses. This article reports findings of students' use of two Web-based discussion forums across two semesters to supplement face-to- face instruction. By tracking the discussions, we discovered that when students initiated reflection and integration of perspectives, they did so through concessions and oppositions to the postings of their peers. Findings point to the importance of explicit scaffolding of conversations to encourage student sharing and evaluation of perspectives.

scholarly journals Cyber-Flirting: An Examination of Men's and Women's Flirting Behaviour Both Offline and on the Internet

2004 ◽  
Vol 21 (2) ◽  
pp. 115-126 ◽  
Author(s):  
Monica T. Whitty
Keyword(s):  
Physical Attractiveness ◽  
The Body ◽  
Nonverbal Cues ◽  
Future Research ◽  
The Internet ◽  
Research Needs ◽  
Men And Women ◽  
Face To Face ◽  
Online Interactions

AbstractWhile flirting is a relatively underresearched area within psychology, even less is known about how people cyber-flirt. This paper explores how often individuals flirt offline compared to online. Moreover, it attempts to examine how men and women flirt within these different spaces. Five thousand, six hundred and ninety-seven individuals, of which 3554 (62%) were women and 2143 (38%) were men, completed a survey about their flirting behaviour both in face-to-face interactions and in chatrooms. The first hypothesis, which stated that the body would be used to flirt with as frequently online as offline, was partly supported. However, it was found that individuals downplayed the importance of physical attractiveness online. Women flirted by displaying nonverbal signals (offline) or substitutes for nonverbal cues (online), to a greater extent than men. In chatrooms men were more likely than women to initiate contact. It is concluded that cyber-flirting is more than simply a meeting of minds and that future research needs to consider the role of the body in online interactions.

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