Dynamic Presence Rather Than Command Presence

2019 ◽  
pp. 255-276
Author(s):  
Renée J. Mitchell ◽  
Kendall Von Zoller
Keyword(s):  
Procedural Justice ◽  
Body Language ◽  
Verbal Communication ◽  
Police Legitimacy ◽  
Human Beings ◽  
Nonverbal Behaviors ◽  
Complex Process ◽  
Social Animals ◽  
Perception Of Police ◽  
Citizen Interactions

Human beings are social animals inhabiting a world where unspoken, nonverbal body language dominates the perception of the listener. It has been shown that nonverbal behaviors effect perception more intently than verbal communication. Police-citizen interactions are a complex process where verbal and nonverbal interactions are occurring simultaneously and interpreted immediately, leading to multiple chances for misunderstanding or misinterpretation of the officer's intent. With little research on the actual techniques to create the perception of police legitimacy, the authors intend to link communicative intelligence to the verbal and physical behaviors officers should engage in to enhance procedural justice and improve police legitimacy. They posit that the citizen's perceived level of police fairness is derived from the officer's treatment of the citizen which is significantly influenced by how the officer communicates with the citizen.

The Link between Communicative Intelligence and Procedural Justice

2016 ◽  
pp. 456-478
Author(s):  
Renée J. Mitchell ◽  
Kendall Von Zoller
Keyword(s):  
Decision Making ◽  
Procedural Justice ◽  
Communication Theory ◽  
Active Participation ◽  
Police Legitimacy ◽  
Social Arrangement ◽  
Police Contact ◽  
Psychological Property ◽  
Perception Of Police

The public's perception of police legitimacy is viewed through the lens of procedural justice (Tyler, 2003). Legitimacy it is a perception held by an audience (Tankebe & Liebling, 2013). Tyler (2006, p. 375) defines legitimacy as “a psychological property of an authority, institution, or social arrangement that leads those connected to it to believe that it is appropriate, proper, and just.” Four aspects of the police contact that affects a citizen's view: active participation in the decision-making, the decision-making is neutral and objective, trustworthy motives, and being treated with dignity and respect (Tyler, 2004). Accordingly an officer should act in a way that supports citizen's active participation, conveys an air of neutrality, and enhances dignity and respect. One way an officer can transmit his intent is through communicative intelligence. Communicative intelligence is a communication theory based on five capabilities (Zoller, 2015). These authors intend to link communicative intelligence to behaviors officers should engage in to enhance PJ and improve PL.

scholarly journals Effectiveness of interpersonal communication between physicians and diabetic patients in the salem district of tamilnadu

2017 ◽  
Vol 7 (1) ◽  
pp. 155-158
Author(s):  
DEIVASREE ANBU A ◽  
Makesh S
Keyword(s):  
Sign Language ◽  
Interpersonal Communication ◽  
Eye Contact ◽  
Body Language ◽  
Verbal Communication ◽  
Diabetic Patients ◽  
Human Being ◽  
Human Beings ◽  
The World ◽  
Interactional Process

Interpersonal communication is an interactional process in which one person sends message to another. It encompasses of oral, written and non- verbal.People around the world are very cautious about their health. The nature of human beings differs from person to person. Communication is one of the normal activities which play the major role among every human being. Communication may be verbal or nonverbal. Verbal communication does not create an impact whereas non-verbal communication creates impact on the behaviour of human beings. Non- verbal communication consists of sign language, body language, eye contact, gesture, touch, space, ocalics and so on. Non- verbal communication creates an impact among every one. A person‘s expression says more than that of wordsconveyed verbally.

Impact of propensity to trust on the perception of police: an integrated framework of legitimacy perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sung Lee ◽  
Jina Lee
Keyword(s):  
Procedural Justice ◽  
Equation Modeling ◽  
Police Legitimacy ◽  
Latent Factors ◽  
Content Type ◽  
Integrated Framework ◽  
Level Characteristic ◽  
Trait Level ◽  
Propensity To Trust ◽  
Perception Of Police

PurposeThe study aims to examine whether a baseline trait-level characteristic, in this case propensity to trust, impacts peoples' perception of procedural justice, police legitimacy, trustworthiness, obligation to obey and cooperation.Design/methodology/approachUsing Hamm and colleagues' (2017) integrated framework of legitimacy (IFL) as the theoretical framework, the current research explores whether individual trait characteristic differences matter. Using a Korean survey in 2019 with 2188 samples aged 19 to 28, this study conducted structural equation modeling to assess the impact of propensity to trust on the latent factors of the IFL.FindingsThe results support the findings of the original IFL. Specifically, when it comes to citizens' perception of police legitimacy, propensity to trust positively and significantly impacts latent factors such as procedural justice, trustworthiness, trust and obligation to obey. However, it fails to impact cooperation in any capacity.Originality/valuePerception of police legitimacy has been researched extensively by various scholars. Specifically, Tyler's (1990) procedural justice model has been the main focus of police legitimacy research for the past 30 years. However, the current study aims to explore the possibility of trait-level characteristic that may influence peoples' perception of police legitimacy. Specifically, the authors aim to assess individual propensity to trust tendency and its impact on police legitimacy.

The Link Between Communicative Intelligence and Procedural Justice

2019 ◽  
pp. 10-33
Author(s):  
Renée J. Mitchell ◽  
Kendall Von Zoller
Keyword(s):  
Decision Making ◽  
Procedural Justice ◽  
Communication Theory ◽  
Active Participation ◽  
Police Legitimacy ◽  
Social Arrangement ◽  
Police Contact ◽  
Psychological Property ◽  
Perception Of Police

The public's perception of police legitimacy is viewed through the lens of procedural justice (Tyler, 2003). Legitimacy it is a perception held by an audience (Tankebe & Liebling, 2013). Tyler (2006, p. 375) defines legitimacy as “a psychological property of an authority, institution, or social arrangement that leads those connected to it to believe that it is appropriate, proper, and just.” Four aspects of the police contact that affects a citizen's view: active participation in the decision-making, the decision-making is neutral and objective, trustworthy motives, and being treated with dignity and respect (Tyler, 2004). Accordingly an officer should act in a way that supports citizen's active participation, conveys an air of neutrality, and enhances dignity and respect. One way an officer can transmit his intent is through communicative intelligence. Communicative intelligence is a communication theory based on five capabilities (Zoller, 2015). These authors intend to link communicative intelligence to behaviors officers should engage in to enhance PJ and improve PL.

Minority Perception of Police Legitimacy in Finland: The Patterns and Predictors

2018 ◽  
Vol 26 (4) ◽  
pp. 282-314 ◽  
Author(s):  
Stephen Egharevba
Keyword(s):  
Procedural Justice ◽  
Social Problems ◽  
Racial Profiling ◽  
Police Legitimacy ◽  
Racial Groups ◽  
Criminal Behaviour ◽  
The World ◽  
Perception Of Police ◽  
The Relationship

Across the world, minorities are often perceived as social problems in policy formulations and processes in many societies. This perspective gets support from the notion that minorities engage in deviant and criminal behaviour. However, in Finland fewer scholarly attentions have explored the extent of minority attitudes and experiences as they relate to social problems in societies. The aim of this study is to explore procedural justice and its understanding thereof by minorities and racial groups in Finland in complying with police orders. Data for this study was collected between April 2013 and July 2015 from (N = 650) respondents from three major cities (Helsinki, Tampere and Turku) using minority experiences of racial profiling, encounters and unfair policing as variables that increase minority distrust in procedural justice in Finland. The result suggests that ethnicity influences minority views of procedural justice in the country. The implication of this finding is that there is a need for more exploration of the relationship between the police and minorities in Finland.

scholarly journals SUPERFLEX® LEARNING MODEL TO IMPROVE SOCIAL SKILLS

2016 ◽  
Vol 2 (01) ◽  
pp. 90
Author(s):  
Huriah Rachmah
Keyword(s):  
Social Skills ◽  
Cognitive Functions ◽  
Learning Model ◽  
Body Language ◽  
Human Beings ◽  
Nonverbal Behaviors ◽  
Learning Problem ◽  
Personal Appearance ◽  
Nonverbal Skills ◽  
Verbal And Nonverbal Behaviors

Social skills are the skills we use to Communicate and Interact with Each Other, both verbally and non-verbally, through gestures, body language and our personal appearance. Human beings are sociable creatures and we have developed many ways to Communicate our messages, thoughts and feelings with others. Social skills as the cognitive functions and specific verbal and nonverbal behaviors that an individual Engages in when interacting with others, Including both verbal and nonverbal skills. Behavior contained in the learners are not fully passed on just like that. When students think harder to solve problems, ask better questions, explain the answer in a more logical or hear with more attention, means that learners are in the process of learning. Problem inability of learners in social skills can be trained with Superflex® learning model where students are invited to become a social detective invited to do your own search problems regarding their behavior so as to become a social thinker and solve social problems.

Management of Value Based Education and Spirituality: A Practical Application by Mahamana Malaviyaji in BHU

2014 ◽  
Vol 1 (5) ◽  
pp. 12 ◽  
Author(s):  
Gitali Choudhury
Keyword(s):  
Social Responsibility ◽  
Education System ◽  
Human Being ◽  
Human Beings ◽  
Practical Application ◽  
Indian Culture ◽  
Good Citizen ◽  
Social Animals ◽  
Genuine Effort ◽  
Civilized Society

Education is the backbone of a civilized society. Values have an important role in education system of any society. Most important thing is that, education should be based on some core values of human being like truthfulness, honesty, justice, good behavior etc. Only this can help a society to maintain a peaceful atmosphere. As all human beings are social animals, so this is the duty of every human being to obey their social responsibility. Mahamana Malaviyaji is one of those great personalities who felt his social responsibility very well and established Banaras Hindu University to bring people out from the mode of ignorance. He values our Indian culture and tradition, which is based on Bhagavat Gita and Srimad Bhagavatam. His genuine effort was to build the character of new generations, so that they can be a good citizen of the country and thus can serve the country. This paper intends to focus on Mahamana’s practical thoughts and applications to contribute to the value-based education system.

Willingness to cooperate with police: A population-based study of Australian young adult illicit stimulant users

2016 ◽  
Vol 17 (3) ◽  
pp. 301-318 ◽  
Author(s):  
Ellen M Leslie ◽  
Adrian Cherney ◽  
Andrew Smirnov ◽  
Helene Wells ◽  
Robert Kemp ◽  
...  
Keyword(s):  
Young Adult ◽  
Procedural Justice ◽  
Drug Users ◽  
Illicit Drug ◽  
Population Based ◽  
Police Legitimacy ◽  
Population Based Study ◽  
Reduction Strategies ◽  
Willingness To Cooperate

While procedural justice has been highlighted as a key strategy for promoting cooperation with police, little is known about this model’s applicability to subgroups engaged in illegal behaviour, such as illicit drug users. This study compares willingness to cooperate with police and belief in police legitimacy, procedural justice and law legitimacy among a population-based sample of Australian young adult amphetamine-type stimulant (ATS; i.e. ecstasy and methamphetamine) users and non-users. We then examine predictors of willingness to cooperate among ATS users. ATS users were significantly less willing to cooperate with police and had significantly lower perceptions of police legitimacy, procedural justice and law legitimacy, compared to non-users. However, belief in police legitimacy independently predicted willingness to cooperate among ATS users. We set out to discuss the implications of these findings for policing, including the role of procedural justice in helping police deliver harm reduction strategies.

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