The Link Between Communicative Intelligence and Procedural Justice

2019 ◽  
pp. 10-33
Author(s):  
Renée J. Mitchell ◽  
Kendall Von Zoller
Keyword(s):  
Decision Making ◽  
Procedural Justice ◽  
Communication Theory ◽  
Active Participation ◽  
Police Legitimacy ◽  
Social Arrangement ◽  
Police Contact ◽  
Psychological Property ◽  
Perception Of Police

The public's perception of police legitimacy is viewed through the lens of procedural justice (Tyler, 2003). Legitimacy it is a perception held by an audience (Tankebe & Liebling, 2013). Tyler (2006, p. 375) defines legitimacy as “a psychological property of an authority, institution, or social arrangement that leads those connected to it to believe that it is appropriate, proper, and just.” Four aspects of the police contact that affects a citizen's view: active participation in the decision-making, the decision-making is neutral and objective, trustworthy motives, and being treated with dignity and respect (Tyler, 2004). Accordingly an officer should act in a way that supports citizen's active participation, conveys an air of neutrality, and enhances dignity and respect. One way an officer can transmit his intent is through communicative intelligence. Communicative intelligence is a communication theory based on five capabilities (Zoller, 2015). These authors intend to link communicative intelligence to behaviors officers should engage in to enhance PJ and improve PL.

The Link between Communicative Intelligence and Procedural Justice

2016 ◽  
pp. 456-478
Author(s):  
Renée J. Mitchell ◽  
Kendall Von Zoller
Keyword(s):  
Decision Making ◽  
Procedural Justice ◽  
Communication Theory ◽  
Active Participation ◽  
Police Legitimacy ◽  
Social Arrangement ◽  
Police Contact ◽  
Psychological Property ◽  
Perception Of Police

The public's perception of police legitimacy is viewed through the lens of procedural justice (Tyler, 2003). Legitimacy it is a perception held by an audience (Tankebe & Liebling, 2013). Tyler (2006, p. 375) defines legitimacy as “a psychological property of an authority, institution, or social arrangement that leads those connected to it to believe that it is appropriate, proper, and just.” Four aspects of the police contact that affects a citizen's view: active participation in the decision-making, the decision-making is neutral and objective, trustworthy motives, and being treated with dignity and respect (Tyler, 2004). Accordingly an officer should act in a way that supports citizen's active participation, conveys an air of neutrality, and enhances dignity and respect. One way an officer can transmit his intent is through communicative intelligence. Communicative intelligence is a communication theory based on five capabilities (Zoller, 2015). These authors intend to link communicative intelligence to behaviors officers should engage in to enhance PJ and improve PL.

How Do the Components of Procedural Justice and Driver Race Influence Encounter-Specific Perceptions of Police Legitimacy During Traffic Stops?

2019 ◽  
Vol 46 (8) ◽  
pp. 1200-1216 ◽  
Author(s):  
Starr J. Solomon
Keyword(s):  
Decision Making ◽  
Procedural Justice ◽  
Police Officers ◽  
Treatment Quality ◽  
Police Legitimacy ◽  
Survey Experiment ◽  
Moderating Effects ◽  
The Public ◽  
Perceptions Of Police ◽  
Influence Perceptions

Procedural justice is often recognized as the key antecedent of police legitimacy. However, less is known about how the components of procedural justice, treatment and decision-making quality, influence perceptions of police legitimacy. This study utilizes a 2 × 2 × 2 survey experiment to explore the direct effects of the components of procedural justice, and the moderating effects of driver race, on perceptions of encounter-specific fairness and legitimacy. Results indicate that treatment quality is a more salient predictor of encounter-specific fairness and legitimacy than decision-making quality. In addition, simple effects analyses reveal that driver race moderates perceptions of encounter-specific fairness but not encounter-specific perceptions of legitimacy. The findings imply that police officers should emphasize respectful treatment during encounters with the public.

Do Individual Differences Matter in the Way People View Police Legitimacy? A Partial Replication and Extension of Invariance Thesis

2019 ◽  
Author(s):  
Renee Zahnow ◽  
Lorraine Mazerolle ◽  
Alicia Pang
Keyword(s):  
Individual Differences ◽  
Procedural Justice ◽  
Individual Characteristics ◽  
Police Legitimacy ◽  
Minority Status ◽  
Partial Replication ◽  
Police Contact ◽  
The Usa ◽  
Citizen Perceptions ◽  
The Impact

Abstract The invariance thesis of police legitimacy argues that, regardless of individual differences, the more citizens perceive police as procedurally just and effective, the more they will see the police as a legitimate authority. Research primarily undertaken in the USA shows support for the invariance thesis with some nuanced findings for victims and those with prior police contact. This study conducts a partial replication and extension of the Wolfe et al.’s study (Wolfe, S., Nix, J., Kaminski, R., and Rojek, J. (2016). ‘Is the Effect of Procedural Justice on Police Legitimacy Invariant? Testing the Generality of Procedural Justice and Competing Antecedents of Legitimacy.’ Journal of Quantitative Criminology 32(2): 253–282) testing the invariance thesis, comparing the effects of citizen perceptions of procedural justice (PJ) and police effectiveness (PE) on perceptions of police legitimacy across individual characteristics in Australia. Using a survey of 4,167 residents across 148 communities, we find the effects of PJ perceptions on police legitimacy are largely invariant across individual differences. Yet contrary to previous research, our study finds that the impact of PE perceptions is not invariant and particularly matter for people with visible minority status.

Dynamic Presence Rather Than Command Presence

2019 ◽  
pp. 255-276
Author(s):  
Renée J. Mitchell ◽  
Kendall Von Zoller
Keyword(s):  
Procedural Justice ◽  
Body Language ◽  
Verbal Communication ◽  
Police Legitimacy ◽  
Human Beings ◽  
Nonverbal Behaviors ◽  
Complex Process ◽  
Social Animals ◽  
Perception Of Police ◽  
Citizen Interactions

Human beings are social animals inhabiting a world where unspoken, nonverbal body language dominates the perception of the listener. It has been shown that nonverbal behaviors effect perception more intently than verbal communication. Police-citizen interactions are a complex process where verbal and nonverbal interactions are occurring simultaneously and interpreted immediately, leading to multiple chances for misunderstanding or misinterpretation of the officer's intent. With little research on the actual techniques to create the perception of police legitimacy, the authors intend to link communicative intelligence to the verbal and physical behaviors officers should engage in to enhance procedural justice and improve police legitimacy. They posit that the citizen's perceived level of police fairness is derived from the officer's treatment of the citizen which is significantly influenced by how the officer communicates with the citizen.

Impact of propensity to trust on the perception of police: an integrated framework of legitimacy perspective

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sung Lee ◽  
Jina Lee
Keyword(s):  
Procedural Justice ◽  
Equation Modeling ◽  
Police Legitimacy ◽  
Latent Factors ◽  
Content Type ◽  
Integrated Framework ◽  
Level Characteristic ◽  
Trait Level ◽  
Propensity To Trust ◽  
Perception Of Police

PurposeThe study aims to examine whether a baseline trait-level characteristic, in this case propensity to trust, impacts peoples' perception of procedural justice, police legitimacy, trustworthiness, obligation to obey and cooperation.Design/methodology/approachUsing Hamm and colleagues' (2017) integrated framework of legitimacy (IFL) as the theoretical framework, the current research explores whether individual trait characteristic differences matter. Using a Korean survey in 2019 with 2188 samples aged 19 to 28, this study conducted structural equation modeling to assess the impact of propensity to trust on the latent factors of the IFL.FindingsThe results support the findings of the original IFL. Specifically, when it comes to citizens' perception of police legitimacy, propensity to trust positively and significantly impacts latent factors such as procedural justice, trustworthiness, trust and obligation to obey. However, it fails to impact cooperation in any capacity.Originality/valuePerception of police legitimacy has been researched extensively by various scholars. Specifically, Tyler's (1990) procedural justice model has been the main focus of police legitimacy research for the past 30 years. However, the current study aims to explore the possibility of trait-level characteristic that may influence peoples' perception of police legitimacy. Specifically, the authors aim to assess individual propensity to trust tendency and its impact on police legitimacy.

Minority Perception of Police Legitimacy in Finland: The Patterns and Predictors

2018 ◽  
Vol 26 (4) ◽  
pp. 282-314 ◽  
Author(s):  
Stephen Egharevba
Keyword(s):  
Procedural Justice ◽  
Social Problems ◽  
Racial Profiling ◽  
Police Legitimacy ◽  
Racial Groups ◽  
Criminal Behaviour ◽  
The World ◽  
Perception Of Police ◽  
The Relationship

Across the world, minorities are often perceived as social problems in policy formulations and processes in many societies. This perspective gets support from the notion that minorities engage in deviant and criminal behaviour. However, in Finland fewer scholarly attentions have explored the extent of minority attitudes and experiences as they relate to social problems in societies. The aim of this study is to explore procedural justice and its understanding thereof by minorities and racial groups in Finland in complying with police orders. Data for this study was collected between April 2013 and July 2015 from (N = 650) respondents from three major cities (Helsinki, Tampere and Turku) using minority experiences of racial profiling, encounters and unfair policing as variables that increase minority distrust in procedural justice in Finland. The result suggests that ethnicity influences minority views of procedural justice in the country. The implication of this finding is that there is a need for more exploration of the relationship between the police and minorities in Finland.

scholarly journals The Influence of Police Treatment and Decision-making on Perceptions of Procedural Justice: A Field Study

2021 ◽  
pp. 002242782110309
Author(s):  
Bo L. Terpstra ◽  
Peter W. van Wijck
Keyword(s):  
Decision Making ◽  
Procedural Justice ◽  
Linear Regression Analysis ◽  
Police Behavior ◽  
Face To Face ◽  
Independent Variables ◽  
Social Observation ◽  
Perceived Procedural Justice ◽  
Dutch Cities

Objectives: This study examines whether police behavior that signals higher quality of treatment or decision-making leads to higher perceived procedural justice. Methods: Analyses are based on data collected during police traffic controls of moped drivers in two Dutch cities over a period of six months. Police behavior was measured through systematic social observation (SSO), and data on perceived procedural justice were collected through face-to-face interviews immediately after the encounters. Linear regression analysis with bootstrap estimates was used (n = 218), with an overall perceived procedural justice scale as the dependent variable in all regressions. Independent variables included an overall observed procedural justice index and four separate scales of police treatment and decision-making. Results: We find no evidence that police behavior that signals fairer treatment or decision-making leads to higher perceived procedural justice. Conclusions: Our findings add to the currently very limited empirical evidence on an important question, and raise questions about a central idea, that more procedurally just treatment and decision making by authorities leads to an increase in perceived procedural justice and enhanced compliance. The first of these requires more research.

scholarly journals Dynamics and Stability of Constitutions, Coalitions, and Clubs

2012 ◽  
Vol 102 (4) ◽  
pp. 1446-1476 ◽  
Author(s):  
Daron Acemoglu ◽  
Georgy Egorov ◽  
Konstantin Sonin
Keyword(s):  
Decision Making ◽  
General Framework ◽  
Political Power ◽  
Collective Decision ◽  
Collective Decision Making ◽  
Political Rights ◽  
Stable States ◽  
Initial State ◽  
Social Arrangement ◽  
Different Types

In dynamic collective decision making, current decisions determine the future distribution of political power and influence future decisions. We develop a general framework to study this class of problems. Under acyclicity, we characterize dynamically stable states as functions of the initial state and obtain two general insights. First, a social arrangement is made stable by the instability of alternative arrangements that are preferred by sufficiently powerful groups. Second, efficiency-enhancing changes may be resisted because of further changes they will engender. We use this framework to analyze dynamics of political rights in a society with different types of extremist views. (JEL D71, D72, K10)

Willingness to cooperate with police: A population-based study of Australian young adult illicit stimulant users

2016 ◽  
Vol 17 (3) ◽  
pp. 301-318 ◽  
Author(s):  
Ellen M Leslie ◽  
Adrian Cherney ◽  
Andrew Smirnov ◽  
Helene Wells ◽  
Robert Kemp ◽  
...  
Keyword(s):  
Young Adult ◽  
Procedural Justice ◽  
Drug Users ◽  
Illicit Drug ◽  
Population Based ◽  
Police Legitimacy ◽  
Population Based Study ◽  
Reduction Strategies ◽  
Willingness To Cooperate

While procedural justice has been highlighted as a key strategy for promoting cooperation with police, little is known about this model’s applicability to subgroups engaged in illegal behaviour, such as illicit drug users. This study compares willingness to cooperate with police and belief in police legitimacy, procedural justice and law legitimacy among a population-based sample of Australian young adult amphetamine-type stimulant (ATS; i.e. ecstasy and methamphetamine) users and non-users. We then examine predictors of willingness to cooperate among ATS users. ATS users were significantly less willing to cooperate with police and had significantly lower perceptions of police legitimacy, procedural justice and law legitimacy, compared to non-users. However, belief in police legitimacy independently predicted willingness to cooperate among ATS users. We set out to discuss the implications of these findings for policing, including the role of procedural justice in helping police deliver harm reduction strategies.

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