Post-Bureaucratic Organizations as Complex Systems

2020 ◽  
pp. 2540-2567
Author(s):  
Fabrizio Maimone
Keyword(s):  
Complex Systems ◽  
Theoretical Framework ◽  
Cultural Factors ◽  
Ideal Type ◽  
Final Part ◽  
Future Research ◽  
The Real ◽  
Real Nature ◽  
Practical Implications

The term “post-bureaucratic” defines such organizations characterized by the absence or the reduced role of traditional bureaucracy. This contribution is aimed to provide a theoretical framework to explain the real nature and the hidden dynamics of post-bureaucratic systems, adopting a complex (Stacey, 1996; Mitleton-Kelly, 2003), critical (Wilmott, 1992; Alvesson, Bridgman, & Willmott, 2009) and multi-paradigmatic perspective (Gioia & Pitre, 1990; Lowe, Magala, & Hwang, 2012; Patel, 2016), that considers also the influence of socio-psychological and socio-cultural factors. The findings of the research suggest it is opportune to go beyond the epistemological stance of the Weberian concept of ideal type, assuming that contemporary organizations may show hybrid (see Stark, 1992; Grandori, 1995) and multi-status configurations. The theoretical, methodological and practical implications of the adoption of this perspective are discussed in the final part of the chapter and are provided suggestions for present and future research.

Post-Bureaucratic Organizations as Complex Systems

2017 ◽  
pp. 152-179 ◽  
Author(s):  
Fabrizio Maimone
Keyword(s):  
Complex Systems ◽  
Theoretical Framework ◽  
Cultural Factors ◽  
Ideal Type ◽  
Final Part ◽  
Future Research ◽  
The Real ◽  
Real Nature ◽  
Practical Implications

The term “post-bureaucratic” defines such organizations characterized by the absence or the reduced role of traditional bureaucracy. This contribution is aimed to provide a theoretical framework to explain the real nature and the hidden dynamics of post-bureaucratic systems, adopting a complex (Stacey, 1996; Mitleton-Kelly, 2003), critical (Wilmott, 1992; Alvesson, Bridgman, & Willmott, 2009) and multi-paradigmatic perspective (Gioia & Pitre, 1990; Lowe, Magala, & Hwang, 2012; Patel, 2016), that considers also the influence of socio-psychological and socio-cultural factors. The findings of the research suggest it is opportune to go beyond the epistemological stance of the Weberian concept of ideal type, assuming that contemporary organizations may show hybrid (see Stark, 1992; Grandori, 1995) and multi-status configurations. The theoretical, methodological and practical implications of the adoption of this perspective are discussed in the final part of the chapter and are provided suggestions for present and future research.

From cooperation to competition: an interaction-based contingency theory of communities of practice

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Brian C. Britt
Keyword(s):  
Communities Of Practice ◽  
Potential Role ◽  
Contingency Theory ◽  
Theoretical Framework ◽  
Future Research ◽  
Community Members ◽  
Content Type ◽  
Internal Competition ◽  
Practical Implications

Purpose The purpose of this paper is to provide a theoretical framework that explains the roles and viability of both cooperation and competition as they emerge in communities of practice. Although the usefulness of cooperation in communities of practice is well-understood, few studies have considered the role of internal competition, and those that have generally only explored cases in which antagonistic behavior led to the community’s collapse. Design/methodology/approach A contingency theory of communities of practice is developed based on the manifestations of members’ participation. Findings This theory demonstrates the root causes of fracturing and also provides a foundation for studying communities of practice that have previously defied explanation. Research limitations/implications This manuscript explains the potential role and limitations of internal competition in communities of practice, as well as the emergence of subgroups based on differing preferences for cooperation and/or competition. Future research should examine the manifestation and ramifications of such individual differences between community members. Practical implications Practitioners can use this theoretical framework to assess communities of practice that they oversee, diagnose potential pitfalls and take corrective action to mitigate potentially toxic influences or inject additional motivating forces that would sustain the community. Originality/value This theoretical framework diverges from previous assumptions that internal competition is necessarily toxic for communities of practice, showing the value that it may offer in some contexts.

Can halal certification influence logistics performance?

2016 ◽  
Vol 7 (4) ◽  
pp. 461-475 ◽  
Author(s):  
Mohamed Syazwan Ab Talib ◽  
Abu Bakar Abdul Hamid ◽  
Thoo Ai Chin
Keyword(s):  
Design Methodology ◽  
Theoretical Framework ◽  
Government Support ◽  
Future Research ◽  
Role Of Government ◽  
Resource Based View ◽  
Content Type ◽  
The Relationship ◽  
Practical Implications

Purpose The purpose of this paper is to establish the halal certification–logistics performance relationship by means of developing a theoretical model and to suggest areas for future research undertakings. The relationship between various forms of certification and logistics performance has been reported in many logistics literature. However, there is paucity in research concerning the relationship between halal certification and logistics performance. Design/methodology/approach The literature representing the concept of halal, halal logistics, institutional support and logistics performance are synthesised to develop a framework. Two distinguished management theories, namely, the resource-based view (RBV) and institutional theory, set the foundation of the proposed theoretical framework. Findings The paper suggests that proper application of resources, in this case halal certification, could positively influence logistics performance. The paper asserts that governmental factors act as the moderator between the halal certification–logistics performance relationship, or could directly influence logistics performance. Research limitations/implications The paper presents a synthesis of previously unconnected variables of halal certification and logistics performance, and integrates the RBV and institutional theories as the basis for a theoretical framework. However, the proposed theoretical framework requires further validation through the supports of additional empirical research. Practical implications Apart from implementing halal certification as a tool to gain business legitimacy, the paper offers insights to logistics service provider as to how halal certification can be used as a mechanism to improve organisational performance, particularly logistics performance. Originality/value This paper is one of the first to establish the relation between halal certification and logistics performance and highlights the prominent role of government support as an independent and moderating factor. It constitutes a preliminary argument that entices research within the halal certification and halal logistics spectrum.

scholarly journals Process in the Community, Detain Offshore or ‘Turn Back the Boats’? Predicting Australian Asylum-seeker Policy Support from False Beliefs, Prejudice and Political Ideology

2018 ◽  
Vol 32 (4) ◽  
pp. 562-582 ◽  
Author(s):  
Lisa K Hartley ◽  
Joel R Anderson ◽  
Anne Pedersen
Keyword(s):  
Political Ideology ◽  
Asylum Seekers ◽  
False Belief ◽  
Policy Support ◽  
Hierarchical Regression ◽  
Future Research ◽  
False Beliefs ◽  
Predictive Role ◽  
Practical Implications

Abstract Over the past few decades, there has been a progressive implementation of policies designed to deter the arrival of people seeking protection. In Australia, this has included offshore processing and towing boats of asylum seekers away from Australian waters. In a community survey of 164 Australians, this study examined the predictive role of false beliefs about asylum seekers, prejudice and political ideology in support of three policies. Multiple hierarchical regression models indicated that, although political ideology and prejudice were significant predictors of policy support, false beliefs was the strongest predictor. For the policy of processing asylum seekers in the community, less endorsement of false beliefs was a significant predictor, while, for the policy of offshore processing, more endorsement of false beliefs was a significant predictor. For the boat turn-back policy, an increase in false-belief endorsement was the strongest predictor; although increases in prejudice and a prejudice–political ideology interaction (i.e. the predictive value of prejudice was stronger for participants who identified as politically conservative) also independently predicted support. Practical implications and future research avenues are discussed.

Drivers, types and value outcomes of customer-to-customer interaction

2018 ◽  
Vol 28 (6) ◽  
pp. 710-732 ◽  
Author(s):  
Kristina Heinonen ◽  
Elina Jaakkola ◽  
Irina Neganova
Keyword(s):  
Customer Value ◽  
Empirical Studies ◽  
Service Research ◽  
Future Research ◽  
Content Type ◽  
Integrative Framework ◽  
Customer Interaction ◽  
Interaction Research ◽  
Practical Implications

PurposeCustomer-to-customer (C2C) interaction plays a significant role in service. The purpose of this paper is to identify the drivers that motivate customers to interact with other customers, the interactions through which customers affect other customers and the value outcomes of C2C interactions for the participants.Design/methodology/approachThe paper is based on a systematic literature review of C2C interactions. The authors analyzed 142 peer-reviewed articles to synthesize existing knowledge about C2C interactions. A generic value framework is used to categorize earlier research and reveal areas for further research.FindingsThe main outcome of this study is an integrative framework of C2C interaction that bridges C2C interactions and customer value. The findings indicate customer-, firm- and situation-induced drivers of C2C interactions. Outcome- and process-focused C2C interactions are identified to result in functional, emotional and social value outcomes. Avenues for additional research to explore issues related to current technology-saturated service settings are proposed.Research limitations/implicationsThe paper proposes an agenda for future research to extend the C2C interaction research domain and explore how such interactions create value for the customer. The role of the service provider is not explicitly addressed but is an important area for further research.Practical implicationsCompanies can use the framework to understand how they can become involved in and support beneficial C2C interaction.Originality/valueThis paper reviews empirical studies on C2C interaction, offering a systematic review of C2C interaction and producing an integrative framework of C2C interaction. It identifies a research agenda based on the framework and on topical issues within service research and practice.

scholarly journals Gossip and Reputation in Adolescent Networks

2019 ◽  
pp. 358-379 ◽  
Author(s):  
Dorottya Kisfalusi ◽  
Károly Takács ◽  
Judit Pál
Keyword(s):  
Social Network ◽  
Secondary School ◽  
Peer Relations ◽  
School Context ◽  
Future Research ◽  
Special Focus ◽  
Network Methods ◽  
Good Reputation ◽  
Practical Implications

Adolescence is an important age of development when collective norms emerge, social exclusion often takes place, and competition for reputation is relatively intense. Negative gossip is used with increasing intentionality to interfere in these processes. At the same time, being the object of negative gossip undermines chances to obtain good reputation. This chapter reviews the role of gossiping in the formation of informal status relations of adolescents. It provides an overview of theoretical explanations and empirical findings on how reputation and gossip are related with a special focus on the school context. It presents recent methodological advancements of social network methods used for analyzing the complex interrelated dynamics of gossip, reputation, and peer relations among adolescents. As an illustration, the chapter shows that malicious gossip leads to disdain while disdain induces malicious gossip in a longitudinal analysis of Hungarian secondary school classes. Finally, it discusses the theoretical and practical implications of our illustrative analysis and formulate suggestions for future research.

How to create flow experience during travel: The role of destination attributes

2021 ◽  
pp. 135676672110533
Author(s):  
Sezer Karasakal ◽  
Tahir Albayrak
Keyword(s):  
Quantitative Research ◽  
Future Research ◽  
Flow Experience ◽  
Tourist Satisfaction ◽  
Loss Of Self ◽  
Adventure Tourism ◽  
Study Results ◽  
Time Distortion ◽  
Practical Implications

Despite numerous studies investigating flow experience in the adventure tourism context, there is a lack of research concentrating on tourists’ flow experience during travel. This study aims to explore the relationships amongst destination attribute perceptions, flow experience (consisting of focus attention, time distortion, and loss of self-consciousness components), and satisfaction variables. By adapting a quantitative research method, 938 data were collected from British, German, and Russian tourists visiting Antalya, Turkey. The study results reveal that destination attribute perceptions significantly affect flow experience components, which influence tourist satisfaction. Theoretical and practical implications of the study findings are discussed, and some recommendations concerning future research are provided.

Tweet, share, like? De rol van sociaalnetwerksites van sportverenigingen bij de ontwikkeling van het clubgevoel van leden

2020 ◽  
Vol 48 (1) ◽  
Author(s):  
Nanny Kuijsters-Timmers ◽  
John Goedee ◽  
Roger Leenders
Keyword(s):  
Social Network ◽  
Social Network Sites ◽  
Internal Communication ◽  
Future Research ◽  
Sports Clubs ◽  
Significant Relationships ◽  
Sports Club ◽  
Practical Implications

Tweet, share, like? The role of social network sites at voluntary sports clubs in developing membership involvement The number of organizations that use social network sites (SNSs) for internal communication is growing rapidly. However, little is known about the use and perceptions of SNSs in member organizations, such as voluntary sports clubs (VSCs). In a survey, members of the Dutch VSCs (n = 129) were asked about their use and perceptions of their clubs’ social network sites (ClubSNSs) and aspects of involvement with their club. Foremost, ClubSNSs are characterized as informative, interactive, and entertaining channels, as indicated by significant relationships with the content types on ClubSNSs. Furthermore, content about sports, the club, and the members are important. Finally, ClubSNSs contribute to membership involvement through the identification of members with their sports club. The main contributions of this study are the insights into the use and perceptions of SNSs in member organizations, such as VSCs. Practical implications and suggestions for future research are discussed.

Passion and Retirement

2019 ◽  
pp. 389-410
Author(s):  
Nathalie Houlfort ◽  
Julie Lauzier ◽  
Sarah Bourdeau
Keyword(s):  
Psychological Adjustment ◽  
Role Theory ◽  
Theoretical Background ◽  
Life Course Perspective ◽  
Future Research ◽  
Life Transition ◽  
The Life Course ◽  
Practical Implications ◽  
Passion For Work

This chapter reviews theories and perspectives, such as role theory, the life course perspective, and the resource perspective, pertaining to retirement and how passion for work relates to the main theoretical background used to study retirement. An extensive review of the research that has examined the role of passion for work in retirees’ psychological adjustment is presented. Results show that harmonious passion for work is positively associated with retirees’ psychological adjustment, whereas the opposite if found for obsessive passion. The chapter concludes with suggestions for future research in this important area as well as with practical implications aimed at organizations, workers and retirees to facilitate a smoother life transition and to experience a more fulfilling retirement.

“I Wish I Could Grow a Full Beard”: The Amateur Pogonotropher on the Beardbrand YouTube Channel

2018 ◽  
Vol 20 (4) ◽  
pp. 295-306
Author(s):  
Christopher J. Schneider
Keyword(s):  
Social Media ◽  
Exploratory Study ◽  
Ideal Type ◽  
Media Analysis ◽  
Future Research ◽  
Social Media Platforms ◽  
The Relationship ◽  
The Ideal

Pogonotrophy refers to beard cultivation including growth and grooming practices. This exploratory study contributes to the little understood role of beard culture on YouTube. Scholarship examining the relationship between social media platforms such as YouTube and beard culture is almost nonexistent. This gap in the research allows us to ask the following: What sorts of content do users circulate about beards on YouTube? And, how does this content contribute to how users interact and learn about beards? A total of 62,061 user-generated comments across 310 videos featured on the Beardbrand YouTube channel were collected and examined using qualitative media analysis. Three themes emerged from an analysis of these data: the yeard quest, the ideal type, and how to beard. The findings illustrate the important role that YouTube plays in fostering contemporary beard culture. Suggestions for future research are noted.

Sign in / Sign up

Export Citation Format

Share Document