Realigning Governance

Efficiency Gains ◽

New Era ◽

The Public ◽

Major Transformation ◽

Expected Benefits ◽

The Right ◽

Dot Com

In this chapter, the author acknowledges that over the last few decades, information and communications technologies (ICTs) have progressed at a remarkable pace. By the mid-1990s, the new technology had been used to engineer a major transformation of the private sector, reshaping markets and the basic building block of the modern economy: the corporation. Likewise, enthusiasts predicted that the public sector was about to go through a similar transformation. A new era in government was said to be dawning. For some, electronic- or e-government promised to transform government operations leading to major “efficiency gains” in service delivery. But e-government is proving more difficult and costly than first thought and the expected benefits have been slow to materialize. With some notable exceptions, the efficiency gains have been mixed. The boom in e-commerce was short-circuited by the dot-com bust. Is the bloom coming off the e-government rose? This chapter tries to shed more light on the pertinent issues and reflect a broader vision that e-government is about the transformation of government. A firm commitment from decision makers to think through the issues and steer the right course is critical or e-government could easily lose momentum or veer off course.

Striking the right chord and sustaining successful professional development in information and communications technologies

Journal of In-service Education ◽

10.1080/13674580701687799 ◽

2007 ◽

Vol 33 (4) ◽

pp. 389-404 ◽

Cited By ~ 2

Author(s):

Bryn Holmes ◽

John Gardner ◽

Despina Galanouli

Keyword(s):

Professional Development ◽

The Right

A Case Study of Public Servants Engaged in E-Consultation in Australia

Electronic Government ◽

10.4018/978-1-59904-947-2.ch063 ◽

2011 ◽

pp. 759-772

Author(s):

Lucas Walsh

Keyword(s):

The Internet ◽

Local Form ◽

Political Democracy ◽

Public Servants ◽

The Public ◽

Elected Representatives

This article examines some of the challenges faced by local government during the development and implementation of a relatively new area of e-democratic innovation in Australia: e-consultation. E-consultation is seen as a valuable way through which a two-way relationship can be developed and enhanced between citizens and elected representatives. It involves the use of information and communications technologies (ICTs), such as the Internet, to extend and/or enhance political democracy through access to information, and to facilitate participation in democratic communities, processes, and institutions. Drawing on a case study of the Darebin eForum in Victoria, Australia, this article focuses on the role of public servants as moderators of this local form of e-consultation. The discussion has three parts: online policy consultation is defined within the context of e-democracy; some of the ways that e-consultation challenges the roles of the public service, elected representatives, and citizens are outlined; and the author then argues for an e-consultation strategy that is situated within a continuum of citizen engagement that is ongoing, deliberative, educative, and inclusive.

Marketization and universalism: Crafting the right balance in the Turkish healthcare system

Current Sociology ◽

10.1177/0011392112438331 ◽

2012 ◽

Vol 60 (4) ◽

pp. 456-471 ◽

Cited By ~ 26

Author(s):

Tuba I Agartan

Keyword(s):

Developing Countries ◽

Quality Of Healthcare ◽

Healthcare Services ◽

Healthcare Sector ◽

Public And Private ◽

The Public ◽

Long Run ◽

Major Transformation ◽

Turkish Case ◽

The Right

Turkey is undertaking comprehensive reforms in its healthcare sector which bring about a major transformation in the boundaries between the public and private sectors. As in many transition and late-developing countries reforms seek to universalize coverage, increase efficiency and improve quality of healthcare services. The Turkish case is interesting as it draws attention to the balance that is being struck between two major components of the reforms, namely marketization and universalism. Expansion of coverage and improvements in equity are taking place alongside state-induced market and managerial reforms. This article assesses the extent of marketization and argues that while market elements have been limited to the provision dimension, in the long run they may lead to some erosion in universalism. The Turkish case serves as an example of transformations in developing countries where market reforms have to be accompanied by a strong and active state for universalism to be achieved.

The Impact of COVID Pandemic Consequences on Public Demand for Competence Formation in Humanitarian Education

Rupkatha Journal on Interdisciplinary Studies in Humanities ◽

10.21659/rupkatha.v13n4.26 ◽

2021 ◽

Vol 13 (4) ◽

Author(s):

Yuri Vsevolodovich Maslov ◽

◽

Iryna Sergiivna Pypenko ◽

Yuriy Borysovych Melnyk ◽

◽

...

Keyword(s):

Student Attitudes ◽

Traditional Teaching ◽

The Public ◽

Significant Difference ◽

The Impact ◽

New Situation ◽

Public Demand

The COVID pandemic has affected all human activity, most of all education. Lockdowns obliterated traditional teaching. Student attitudes towards educational format and content have also changed. The aim of this paper is to evaluate the impact of the pandemic consequences on public demand for competence formation in humanitarian education. Gathered through systemic written surveys (Project Tuning methodology) and interviewing the respondents (173 faculty and 322 students), participants to CIES-2020 and PPPMSF-2021 international conferences, the data were systematized, rated and analyzed using the methods of statistical analysis. Consequently, actual public demand for student competences was formulated. Top five choices by the faculty include: 1) ability to adapt to and act in new situation; 2) commitment to safety; 3) ability to search for, process and analyze information; 4) skills in the use of information and communications technologies; 5) ability to evaluate and maintain the quality of work. The student choices differ from faculty prioritizing the abilities: 1) to work autonomously; 2) to design and manage projects; 3) to adapt to and act in new situation; 4) to apply knowledge in practical situations; 5) to work in an international context. The results have shown a statistically significant difference between the public demand prior to the pandemic and after the introduction of social distancing measures. Views of faculty and students on the importance of particular competences have remained divergent, and the specific priorities are changing. One noticeable trend is prioritizing the ability to adapt to new situations by both faculty and students.

The Security Practitioners’ Perspective

Law, Policy, and Technology ◽

10.4018/978-1-61520-831-9.ch001 ◽

2012 ◽

pp. 1-16

Author(s):

Eduardo Gelbstein

Keyword(s):

Cyber Attacks ◽

Public And Private ◽

The Public ◽

Communications Technologies

This chapter reviews the assumptions on which this section of the book is based, explores the irreversible dependency of society on information and communications technologies, and sets the scene for the asymmetric nature of cyber-attacks, and lists the main the challenges facing security practitioners in the public and private sectors. These are discussed in more detail in subsequent chapters.

Administrative Flexibility and Knowledge in Policy Delivery

Public Sector Reform Using Information Technologies ◽

10.4018/978-1-60960-839-2.ch015 ◽

2013 ◽

pp. 260-276

Author(s):

Nick Letch

Keyword(s):

Public Policy ◽

Decision Making ◽

Public Sector ◽

Policy Development ◽

Critical Role ◽

The Public ◽

Communications Technologies

Information and communications technologies are emerging as important drivers of reform in the public sector. This chapter explores both enabling and constraining aspects of the role that ICTs can play in transforming the development and delivery of public policy. Two issues are explored: the reduction in flexibility of decision making that frequently accompanies ICT-based initiatives, and the critical role of knowledge embedded in networks of stakeholders in policy development and delivery. A case study, which traces the knowledge embedded in networks of relationships of actors involved in developing and implementing operational policy in an Australian public sector agency, is presented to illustrate the unintended constraints on knowledge activities. A framework for analyzing socio-technical networks involved in integrating ICTs into the cycle of public policy is presented.

Advances in Electronic Government, Digital Divide, and Regional Development - Citizen E-Participation in Urban Governance ◽

Public Participation, Social Equity, and Technology in Urban Governance

10.4018/978-1-4666-4169-3.ch003 ◽

2013 ◽

pp. 35-48 ◽

Cited By ~ 1

Author(s):

Thomas W. Sanchez ◽

Marc Brenman

Keyword(s):

Technological Innovation ◽

Information Exchange ◽

Urban Governance ◽

Social Equity ◽

Economic Opportunity ◽

Collective Interest ◽

The Public ◽

Public Resources

Social equity commonly refers to fairness or impartiality, usually in terms of inputs or outcomes related to social and economic opportunity. In the case of urban planning, social equity can take the form of participation in decision-making activities, especially those that involve allocating public resources. An assumption (and hope) is that through participation, stakeholders have greater influence on outcomes that are in their collective interest. Opportunities to participate are rapidly expanding along with rapid technological innovation. Therefore, the authors argue that there is a connection among participation, equity, and technology in creating more equitable governance structures. In particular, the authors discuss how information and communications technologies can serve to reduce barriers to information exchange and thereby generate stronger bonds and quicker formation of partnerships and connections within the public realm. This chapter explores these issues through the lens of e-government, e-democracy, and the digital divide in a U.S. context.

How Technological Determinism Shapes International Marketing

International Business & Economics Research Journal (IBER) ◽

10.19030/iber.v7i1.3206 ◽

2011 ◽

Vol 7 (1) ◽

Author(s):

James W. Gabberty ◽

Robert G. Vambery

Keyword(s):

International Marketing ◽

Marketing Strategies ◽

Technological Advancement ◽

Technological Determinism ◽

Global Marketing ◽

International Marketing Strategy ◽

Dot Com

In the late 1990s, many firms - flush with cash from irrationally exuberant investors - made huge investments in information and communications technologies (ICT) to extend market reach and increase revenues. Shortly after the dot com bust, only a few of these ardent technology adopters thrived, the technology investments of only a fractional few yielding substantive payoff. For many, it seemed all but certain that the concept of technological determinism was doomed. Through exploration of the (r)evolutionary role of ICT in global marketing strategies and positioning technology as an enhancer to the original four Ps of marketing, this paper develops a conceptual model integrating aspects of technological advancement within the context of international marketing strategy.

“A New era of Labor Relations”

10.5406/illinois/9780252040870.003.0002 ◽

2017 ◽

Author(s):

Jon Shelton

Keyword(s):

World War Ii ◽

Labor Policy ◽

Public Employees ◽

New Era ◽

Teacher Strikes ◽

The Public ◽

American Federation ◽

American Federation Of Teachers ◽

History Of ◽

The Right

This chapter outlines the parameters of the “public sector labor problem.” When private sector unions grew powerful after World War II, public employees organized for similar rights. In many states they acquired the right to organize but not the right to strike. The chapter chronicles the early history of teacher unions—especially the American Federation of Teachers (AFT)—and their quest for meaningful collective bargaining. It uses Pennsylvania—the state that passed the furthest reaching attempt to ensure union rights for teachers—and teacher strikes in Pittsburgh (1968, 1971) and Philadelphia (1970) to highlight the failure of liberal labor policy to prevent teacher strikes.