E-Participation and Canadian Parliamentarians

Citizen Participation ◽

Prime Minister ◽

Bill Clinton ◽

American People ◽

Tony Blair ◽

Red Tape ◽

Information And Communication

During the last decade, the public policies of many countries have emphasized the need for greater citizen participation in decision-making, and governments have been adopting e-government strategies as a means of not only improving service delivery, but also engaging society and revitalizing democracy. Indeed, many political leaders have been advancing the democratic potential of information and communication technologies (ICTs). British Prime Minister Tony Blair, for example, has stated: “I believe that the information society can revitalize our democracy...innovative electronic media is pioneering new ways of involving people of all ages and backgrounds in citizenship through new Internet and digital technology ... that can only strengthen democracy” (Hansard Society, 2004). Similarly, former United States President Bill Clinton stated that ICTs would “give the American people the Information Age that they deserve—to cut red tape, improve the responsiveness of government toward citizens, and expand opportunities for democratic participation” (Prins, 2001, p. 79). In Canada, former Prime Minister Paul Martin also argued, along the same vein, that people need to be brought into the decision-making process if the country is to have the kind of future that it needs, indicating that ICTs are a useful means of achieving this goal (Speech to the 2003 Crossing Boundaries Conference, Ottawa Canada).

E-Participation and Canadian Parliamentarians

Electronic Government ◽

10.4018/978-1-59904-947-2.ch116 ◽

2011 ◽

pp. 1547-1554

Author(s):

Mary Francoli

Keyword(s):

Decision Making ◽

Citizen Participation ◽

Prime Minister ◽

Bill Clinton ◽

American People ◽

Tony Blair ◽

Red Tape ◽

Information And Communication

Regulatory and legal basis of electronic governance for modernization of administrative processes in public authorities of Ukraine

Public administration and local government ◽

10.33287/102018 ◽

2020 ◽

Vol 45 (2) ◽

pp. 45-56

Author(s):

Oleksandr Mazur

Keyword(s):

Decision Making ◽

Information Systems ◽

Public Administration ◽

Citizen Participation ◽

Mobile Internet ◽

Management Decision ◽

Task Definition ◽

Information And Communication

In the article, we understand the term «administrative process» as the statutory procedure for public administration. The author considers the legal framework for introducing e-governance according to modernizing the activities of public administration, which are the main stages of administrative processes. The author believes the implementation of information and communication technologies is an important area for achieving greater efficiency of public administration. The purpose of the article is to conduct a retrospective review and systematization of regulatory and legal support of Ukraine on the implementation of e-governance aimed at modernizing the administrative processes taking place in public administration. The author examines the regulations on informatization, e-governance and digital transformation in terms of the main stages of administrative processes, namely: task definition; preparation for management decisions; decision making; bringing it to the recipients and organization of execution; control over the implementation of the decisions. The author concludes that since the proclamation of Ukraine’s independence in 1991 to the present in regulations on the introduction of information and communication technologies in public administration areas of public policy in the field of informatization and e-governance have significantly changed the administrative processes in public administration bodies. The author states that at the first stages of informatization of public administration in regulatory and legal support the greatest attention in the introduction of information and communication technologies was paid to the main stages of administrative processes. According to the author, the basic principles of information society development in Ukraine, with their focus on citizen participation in governance, have influenced all the main stages of administrative processes. To support, the author systematizes the main stages of information systems used in public administration, namely: information systems for statistical presentation of information are introduced for the stage of «task definition»; information-analytical systems are introduced for the stages «preparation for management decision-making» and «decision-making»; for the stages of «bringing it to the addressees of the decision», «organization of execution» and «control of execution of decisions» electronic document management systems are introduced. In the course of the analysis, the author finds out that the activities of public administration bodies such as «disclosure and access to public information» and «public services providing» in which administrative processes take place have become important. According to the author, the active phase of rule-making support of e-governance shows that the main focus is on providing administrative services in electronic form through web portals and mobile Internet services.

Advances in Human Resources Management and Organizational Development - Collaborative Communication Processes and Decision Making in Organizations ◽

Promoting Critical Thinking in Virtual Teams

10.4018/978-1-4666-4478-6.ch011 ◽

2014 ◽

pp. 201-215 ◽

Cited By ~ 1

Author(s):

Helena Heizmann

Keyword(s):

Decision Making ◽

Critical Thinking ◽

Virtual Teams ◽

Communication Behaviors ◽

Dialogic Learning ◽

Effective Decision ◽

Effective Decision Making

Effective decision-making in a virtual environment is becoming increasingly important as more and more organizations introduce virtual teams into their global businesses. Critical thinking is a reflective practice that has been suggested to enhance the quality of group decision-making in organizations (Natale & Ricci, 2006). However, little is known about the value of critical thinking in a virtual team environment and the ways in which it can be promoted. This chapter provides a conceptual model of informed decision-making based on critical thinking. It further outlines how critical thinking can be promoted in virtual teams through an active shift towards a dialogic learning culture, constituted by collaborative communication behaviors, authentic leadership, and the use of social Information and Communication Technologies (ICTs).

Advances in Electronic Government, Digital Divide, and Regional Development - Emerging Issues and Prospects in African E-Government ◽

E-Governance and Natural Hazards in Mozambique

10.4018/978-1-4666-6296-4.ch016 ◽

2015 ◽

pp. 253-268 ◽

Cited By ~ 1

Author(s):

Avelino Mondlane ◽

Karin Hasson ◽

Oliver Popov

Keyword(s):

Decision Making ◽

Strategic Planning ◽

Local Governments ◽

Best Practice ◽

Good Governance ◽

Decision Making Processes ◽

The Impact

Strategic planning is a decisive process toward sustainable development for any organization. Mozambique has developed many tools toward good governance, among which Poverty Alleviation Strategy Paper (PARPA) is an umbrella. PARPA includes different key decisive segments of society, particularly the Information and Communication Technologies (ICTs) as the pool for development. This chapter investigates to what extent e-Governance, particularly the development of strategies based on ICTs, can contribute to minimize the impact of floods at local governments by addressing best practice and decision-making process. The authors address backcasting methodology as an approach to consider in a participatory strategic planning for long-term decision-making processes. They use Chókwe District as a showcase where e-governance has an impact in mitigating and preventing the impact of floods.

ICT Investments and Management for Organizations

Banking, Finance, and Accounting ◽

10.4018/978-1-4666-6268-1.ch029 ◽

2014 ◽

pp. 544-560

Author(s):

Georgios N. Angelou ◽

Anastasios A. Economides

Keyword(s):

Decision Making ◽

Real Options ◽

Business Strategy ◽

Qualitative Modeling ◽

Balance Scorecard ◽

Cost Benefits ◽

Decision Making Model

Developing the Information and Communication Technologies (ICT) strategy that supports the overall organization's business strategy is critical for generating business value. Recognizing the inadequacy of traditional quantitative cost-benefits analysis for evaluating and managing ICT investments, researchers suggest multi-criteria analysis, integrating quantitative and qualitative modeling. This chapter introduces the Balance Scorecard (BS) decision analysis framework and combines it with Real Options (ROs) analysis, in a qualitative and quantitative perspective, for modeling the business flexibility as well as for evaluating and controlling the ICT investments strategy. The multi-criteria ROs modeling applies to all perspectives of the BS framework providing a holistic decision-making model for ICT business.

Librarians, Records Managers, and E-Government

Digital Democracy ◽

10.4018/978-1-4666-1740-7.ch057 ◽

2012 ◽

pp. 1148-1164

Author(s):

Cathrine T. Nengomasha

Keyword(s):

Decision Making ◽

Information Literacy ◽

Access To Information ◽

Traditional Role ◽

The Government ◽

Modern Technologies

Governments have turned to the use of information and communication technologies with the aim of improving service delivery, encouraging citizens in the decision making process, and enhancing accountability, transparency, and effectiveness. Effective inclusive participation of citizens in the government of their country requires access to information through modern technologies. Access to information is vital for transparency, accountability, participation, and the rule of law – all hallmarks of democratic governance. This chapter looks at the role of librarians and records managers in promoting e-government. Their traditional role of collecting, organizing, preserving, and disseminating information places them in a very significant position in e-governance implementation. However, in an electronic environment, they face a number of challenges which include economic, technological, and information literacy. The role played by these professionals, and the challenges each meet are discussed. Some recommendations are provided to enhance the role of these professionals in e-government implementation.

E-Justice in Spain

E-Justice ◽

10.4018/978-1-59904-998-4.ch007 ◽

2010 ◽

pp. 98-116

Author(s):

Agustí Cerrillo I Martínez

Keyword(s):

Decision Making ◽

Information Management ◽

Institutional Framework ◽

Administration Of Justice ◽

Internal Operations ◽

The Impact

Administration of justice is adding information and communication technologies in its internal operations and its relations both with judicial operators and citizens in Spain. The chapter describes the Spanish institutional framework characterized by the plurality of actors with competences in the administration of justice and the lack of mechanisms of coordination among them. Then, it sets out the different applications of ICTs within administration of justice, classified into four categories: treatment of information, management of judicial files, relations between judicial operators, and decision making. The analysis of such applications focuses on Spanish administration of justice. The chapter finally shows the impact of Spanish institutional framework of justice in the development of e-justice.

Handbook of Research on IT Applications for Strategic Competitive Advantage and Decision Making - Advances in Business Strategy and Competitive Advantage ◽

Decision Making and Behavior

10.4018/978-1-7998-3351-2.ch014 ◽

2020 ◽

pp. 250-268

Author(s):

Jovanna Nathalie Cervantes Guzmán

Keyword(s):

Decision Making ◽

Economic Theory ◽

Business Model ◽

International Level ◽

Behavioral Bias ◽

Secondary Sources ◽

And Behavior

The chapter explores the utility of neuroeconomics in decision making and behavior. Scientific knowledge will be advanced in the need for the application of neuroeconomics focused on one of the services of the information and communication technologies (ICT) of companies, that is, e-commerce of exponential artisanal SMEs of women entrepreneurs, by developing a proposal for a business model to increase the possibility of growth of their companies at the level national and international level. The methodology used was deductive, exploratory, descriptive, correlational, and documentary. Neuroeconomics have the potential to explain the phenomena that are considered as a deviation from the prediction or behavioral bias of decision-making models in economic theory. The study up to this point is quantitative using primary and secondary sources for research.

Handbook of Research on Global Challenges for Improving Public Services and Government Operations - Advances in Public Policy and Administration ◽

Citizen Participation in Public Administration

10.4018/978-1-7998-4978-0.ch005 ◽

2021 ◽

pp. 72-93

Author(s):

Veronika Linhartova

Keyword(s):

Public Sector ◽

Public Goods ◽

Public Administration ◽

Citizen Participation ◽

Goods And Services ◽

New Concepts ◽

Decision Making Processes

The aim of the chapter is to evaluate the citizens involvement in contemporary public administration, especially in the Czech Republic. New concepts of governance and management of public sector organizations enable providing new or improved public goods and services that better meet consumer´s needs. These concepts also represent reformed or new approaches to governance with increased citizen participation. Public administration responds to dynamic changes in information and communication technologies and their maturity and uses them in the framework of e-government. Thanks to the implementation of e-government, citizens have become more knowledgeable, able to participate in decision-making processes, thus automatically becoming co-producers of public goods or services. This approach to public good and service delivery describes modern public sector management theories as co-creation. Although co-creation is an entirely new concept in some countries, various forms of public participation are becoming increasingly important worldwide and can be expected to continue in the future.

Handbook of Research on Entrepreneurship, Innovation, Sustainability, and ICTs in the Post-COVID-19 Era - Advances in Business Strategy and Competitive Advantage ◽

Management and Strategies for Digital Enterprise Transformation

10.4018/978-1-7998-6776-0.ch010 ◽

2021 ◽

pp. 205-224

Author(s):

Jovanna Nathalie Cervantes-Guzmán

Keyword(s):

Decision Making ◽

International Level ◽

Behavioral Bias ◽

Secondary Sources ◽

Enterprise Transformation ◽

Digital Enterprise ◽

And Behavior

The chapter explores the utility of neuroeconomics in decision making and behavior. Scientific knowledge will be advanced in the need for the application of neuroeconomics focused on one of the services of the information and communication technologies (ICT) of companies, that is, e-commerce of exponential artisanal SMEs of women entrepreneurs, by developing a proposal for a business model to increase the possibility of growth of their companies at the level national and international level. The methodologies used were deductive, exploratory, descriptive, correlational, and documentary. Neuroeconomics have the potential to explain the phenomena that are considered as a deviation from the prediction or behavioral bias of decision-making models in economic theory. The study is quantitative using primary and secondary sources for research.