Citizen's Acceptance of Electronic Services

2009 ◽  
pp. 419-428
Author(s):  
Shafi Al-Shafi ◽  
Vishanth Weerakkody
Keyword(s):  
Internet Access ◽  
Electronic Government ◽  
Intention To Use ◽  
Wireless Internet ◽  
Utaut Model ◽  
Use Of Technology ◽  
Global Information Society ◽  
Adoption And Diffusion ◽  
Government Initiative ◽  
And Diffusion

The Qatari government has launched Wireless Internet Parks (iPark) concept under their national electronic government (e-government) initiative with a view of providing free internet access for all citizens while enjoying the outdoors. By offering free wireless Internet access, the Qatari government hopes to increase accessibility of e-government services and encourage their citizens to actively participate in the global information society with a view of bridging the digital divide. This research proposes an extended unified theory of acceptance and use of technology (UTAUT) model for examining the adoption and diffusion of iPark services in Qatar. A pilot survey was conducted of iPark users using an extended version of the UTAUT model to explain the intention to use. The results of a multiple regression analysis are consistent with our predictions that effort expectancy, perceived technology, and Wireless Internet trust significantly influence intention to use. Implications of these results for practice and research are discussed.

Technology Acceptance of Free Wireless Internet Park Initiatives

2009 ◽  
pp. 161-175
Author(s):  
Shafi Al-Shafi ◽  
Vishanth Weerakkody
Keyword(s):  
Technology Acceptance ◽  
Internet Access ◽  
Perceived Usefulness ◽  
Electronic Government ◽  
Public Parks ◽  
Wireless Internet ◽  
Global Information Society ◽  
Adoption And Diffusion ◽  
Acceptance Model ◽  
Government Initiative

This chapter examines the adoption of free wireless internet parks (iPark) by Qatari citizens as means of accessing electronic services from public parks. The Qatari government has launched free wireless internet parks concept under their national electronic government (e-government) initiative with a view of providing free internet access for all citizens while enjoying the outdoors. By offering free wireless internet access, the Qatari government hopes to increase accessibility of e-government services and encourage their citizens to actively participate in the global information society with a view of bridging the digital divide. The adoption and diffusion of iPark services will depend on user acceptance and availability of wireless technology. This chapter examines an extended technology acceptance model (TAM) that proposes individual differences and technology complexity to determine perceived usefulness and perceived ease of the iPark initiative by using a survey based study. The chapter provides a discussion on the key findings, research implications, limitations, and future directions for the iPark initiative in Qatar.

Implementing Free Wi-Fi in Public Parks

2011 ◽  
pp. 201-214
Author(s):  
Shafi Al-Shafi ◽  
Vishanth Weerakkody
Keyword(s):  
Technology Acceptance ◽  
Internet Access ◽  
Perceived Usefulness ◽  
Electronic Government ◽  
Public Parks ◽  
Wireless Internet ◽  
Global Information Society ◽  
Adoption And Diffusion ◽  
Acceptance Model ◽  
Government Initiative

This article examines the adoption of free wireless Internet parks (iPark) by Qatari citizens as a means of accessing electronic services from public parks. The Qatari government has launched the free wireless Internet parks concept under their national electronic government (e-government) initiative with a view to providing free Internet access for all citizens whilst enjoying the outdoors. By offering free wireless internet access, the Qatari government hopes to increase the accessibility of e-government services and encourage their citizens to actively participate in the global information society with a view to bridging the digital divide. The adoption and diffusion of iPark services will depend on user acceptance and the availability of wireless technology. This article examines an extended technology acceptance model (TAM) that proposes individual differences and technology complexity in order to determine perceived usefulness and perceived ease of the iPark initiative by using a survey-based study. The article provides a discussion on the key findings, research implications, limitations, and future directions for the iPark initiative in Qatar.

scholarly journals E- Government Service Review In Dumai City Indonesia

Jurnal Niara ◽  
2020 ◽  
Vol 13 (1) ◽  
pp. 260-267
Author(s):  
Dedy Afrizal
Keyword(s):  
Local Government ◽  
Electronic Government ◽  
Future Research ◽  
Intention To Use ◽  
Unified Theory ◽  
Government Service ◽  
Government Services ◽  
Utaut Model ◽  
Use Of Technology ◽  
Research Findings

Electronic government are in their early stages in many city in Indonesia. Local government has faced a number of challenges and faced with various issues pertaining to their implementation of e-government services.  This paper utilises the Unified Theory of Acceptance and Use of technology (UTAUT) model to explore e-government services in Dumai city. The purpose of this paper to present a concept idea to seeing intention to use e-government in Dumai City. The Paper suggest future research with quantitative approach to find aspect to consider in producing significant and credible research findings. This research is expected can help government in improving intention citizens’ use of e-government services. Keywords: E-Government, UTAUT model, Local Government

Technology Adoption and Diffusion: A New Application of the UTAUT Model

2018 ◽  
Vol 15 (06) ◽  
pp. 1950004 ◽  
Author(s):  
Fatima Zahra Barrane ◽  
Gahima Egide Karuranga ◽  
Diane Poulin
Keyword(s):  
Information And Communication Technologies ◽  
Diffusion Of Innovation ◽  
Communication Technologies ◽  
Residential Construction ◽  
Utaut Model ◽  
Use Of Technology ◽  
Information And Communication ◽  
Survey Results ◽  
Adoption And Diffusion ◽  
And Diffusion

Diffusion of innovation is a key challenge for organizations; it brings social change that alters a system's structure and how it operates. Most of the studies in this area have focused on the information and communication technologies sector (ICT). In this paper, we have sought to understand the acceptance and use of wood-based technology in the non-residential construction sector. For this purpose, we conducted a web survey of 28 engineers in Quebec's construction industry. Upon examining the survey results using the Unified Theory of Acceptance and Use of Technology (UTAUT) theory, we have proposed a conceptual framework specific to the use of wood in non-residential construction and identified the main similarities and differences according to the basic UTAUT model. We have also identified some constraints regarding the use of wood-based technology.

Free Wireless Internet Park Services

2012 ◽  
pp. 429-447
Author(s):  
Shafi Al-Shafi
Keyword(s):  
Good Practice ◽  
Internet Access ◽  
Ease Of Use ◽  
Public Parks ◽  
Wireless Internet ◽  
Internet Safety ◽  
Wireless Internet Access ◽  
Global Information Society ◽  
Ict Infrastructure ◽  
Speed Response

This chapter examines the adoption of free wireless Internet parks (iPark) by Qatari citizens as a means of accessing electronic services from public parks. The Qatar government has launched the iPark concept with a view of providing free internet access for all citizens while enjoying the outdoors. This concept is enabled by an ICT infrastructure and broadband facilities, which is considered as regional good practice. By offering free wireless Internet access, the Qatari government encourages its citizens to actively participate in the global information society with a view of bridging the digital divide. Using a survey based study this research set out to examine the Qatari citizens’ perceptions of the iPark initiative. Results of the survey showed that there is a positive level of relation between the independent variables, usefulness, ease of use, Internet safety, and Internet speed/response time and one dependent variable, intention to use the iPark in Qatar. The chapter provides a discussion on the key findings, research implications, limitations, and future directions for the iPark initiative in Qatar.

IT capabilities as a fundamental of electronic government system success in developing countries from users perspectives

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ali Alshaher
Keyword(s):  
Information Quality ◽  
Electronic Government ◽  
System Quality ◽  
Content Type ◽  
Government Services ◽  
Utaut Model ◽  
Use Of Technology ◽  
It Capabilities ◽  
System Success ◽  
The Government

Purpose This study aims to consider the capabilities of information technology as a basing dimension in the success of systems that provide electronic services as an e-government system. This study will focus on the role of IT capabilities in e-government system success by proposing a model based on the integration of the updated DeLone and McLean model is (D&M) with the unified theory of acceptance and use of technology is (UTAUT) model, which includes seven variables, namely, IT capabilities, information quality, system quality, performance expectancy, effort expectancy, perceived support quality and e-government system usage. Design/methodology/approach A conceptual framework was built across a review of the literature and the results of studies of IT capability and e-government systems success has developed the study model. As the causal approach was adopted to test the model of the proposed study. Survey data collected from 765 respondents who use the e-government system in Iraq. Also, a regression approach has been used to test the study model. Findings The results revealed that IT capabilities and the factors included in the “the updated (D&M) and (UTAUT) model” as important forecasts in the success of e-government systems. In another word, the proposed model provides managers with a new perspective to deal with the adoption of the e-government system by introducing a new variable “IT capabilities,” to provide decision-makers with a new approach in determining factors of e-government success. Research limitations/implications The government must develop their policies in line with e-government services to maximize the benefits accrued from e-government services. Where the main determinants in this study were the age group of the sample and the Arab environment for this study. Originality/value This study is the first in Iraq as a developing country and one of the few in e-government that considers IT capabilities as a basing dimension in e-government success by proposing a comprehensive model that sums the factors related to such a relationship. Its value stems from its sample of public users and the support of its proposed framework.

scholarly journals A Study on the Influencing Factors of Continued Intention to Use MOOCs: UTAUT Model and CCC Moderating Effect

2021 ◽  
Vol 12 ◽  
Author(s):  
Yalin Li ◽  
Min Zhao
Keyword(s):  
Classroom Climate ◽  
Structural Equation ◽  
Model Performance ◽  
Moderating Effect ◽  
Open Educational Resources ◽  
Equation Modeling ◽  
Intention To Use ◽  
Utaut Model ◽  
Positive Effects ◽  
Use Of Technology

Massive Open Online Courses (MOOCs) is the product of “internet + education,” which offer the open educational resources to global students. This study analyzed the factors influencing the continued intention to use the MOOCs by students. To achieve research objectives, this study integrated the unified theory of acceptance and use of technology (UTAUT) and connected classroom climate (CCC). In this study, 312 valid samples were used to verify the hypothesis proposed with the help of structural equation modeling and PROCESS. The results showed that the factors of UTAUT model (performance expectancy, effort expectancy, social influence, and facilitating conditions) had significant positive effects on continued intention to use MOOCs. More importantly, there was a significant moderating effect of CCC between UTAUT and the continued intention to use MOOCs. Based on this research the findings, implications and limitations are discussed.

E-Government Diffusion

2013 ◽  
Vol 9 (2) ◽  
pp. 1-18 ◽  
Author(s):  
Madison N. Ngafeeson ◽  
Mohammad I. Merhi
Keyword(s):  
Panel Data ◽  
Goods And Services ◽  
Specific Effects ◽  
Current State ◽  
Use Of Technology ◽  
The Difference ◽  
Adoption And Diffusion ◽  
And Diffusion ◽  
Country Specific

The use of technology to offer goods and services by governments to citizens has been a growing phenomenon in the last decade. Many projects have been recorded across nations in an effort to encourage the adoption and diffusion of e-government. However, these studies have been rather isolated project reports than a comprehensive global picture. This study examines the e-government diffusion across 192 countries in the last decade. The panel data obtained is analyzed to evaluate the current state of e-government diffusion. Evidence in the last decade suggests that the difference in e-government diffusion is wider from country to country, than from year to year, within the same country and that country-specific effects account for these differences. The authors discuss the implications of these findings.

Electronic Government

2017 ◽  
pp. 1-30
Author(s):  
Kijpokin Kasemsap
Keyword(s):  
Actor Network Theory ◽  
Electronic Government ◽  
Public And Private ◽  
The Public ◽  
Doing Business ◽  
Strategic Goals ◽  
Adoption And Diffusion ◽  
Government Websites ◽  
The Government ◽  
And Diffusion

This chapter indicates the prospect of Electronic Government (e-government); e-government, Actor-Network Theory (ANT), and network management; e-government and transparency; the adoption and diffusion of e-government systems; the usability and use of e-government websites; the implementation of e-government systems; and the significant perspectives on e-government. To the extent that e-government makes it easier for citizens to conduct their affairs with government and to simply retrieve important information they need, e-government can both increase efficiency and increase the relevance of the government in the aspects of the citizens and businesses. The significant advantages of e-government for businesses and governments include the reduced cost of doing business, increased access to information, and the growth in public esteem for governments. The chapter argues that utilizing e-government has the potential to increase performance and achieve strategic goals in the public and private sectors.

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