The E-Citizen in Planning

Author(s):  
Maria Manta Conroy ◽  
Jennifer Evans-Cowley

Municipalities that plan have both a legal obligation and a professional directive to incorporate citizens into the planning process, but garnering sufficient and diverse citizen participation is often a struggle. Online participation tools as a component of e-government provide a potential venue for enhancing the participation process. However, e-government participation raises challenges pertaining to trust, exclusion, and responsiveness. This chapter contributes to the understanding of these issues by analyzing how municipalities in the U.S. view the e-participant. The analysis is based on an ongoing longitudinal study that examines planning department web sites for U.S. cities with 2000 census populations of 50,000 or more. The authors’ findings highlight respondents’ views of online tools as a means to further efficiency and citizen satisfaction, rather than as a means by which to potentially enhance discussion of community issues.

Author(s):  
Jennifer Evans-Cowley ◽  
Maria Manta Conroy

Municipalities often struggle to provide citizen participation opportunities that are informative and engaging. E-government tools hold the potential to enhance traditional forms of citizen participation. This chapter examines the use of information and communication technology tools to promote citizen participation. The analysis includes an examination of planning department Web sites over a five-year period (2003-2007) for a sample of U.S. cities with year 2000 populations of 50,000 people or more. This is supplemented with a survey of planning department heads regarding plans for implementation of e-government technology to increase citizen interaction opportunities. The principal findings, while most of the reviewed Web sites provide basic information, an increasing number of cities are adding features to allow for true interaction rather than just information sharing. In fact, some cities are intentionally launching interactive campaigns. The chapter concludes by offering insights into challenges local governments face in implementing e-government technology for citizen interaction.


1986 ◽  
Vol 7 (3) ◽  
pp. 225-239 ◽  
Author(s):  
David M. MacRina ◽  
Thomas W. O'Rourke

The role of citizen involvement in the health planning process in Great Britain and the United States makes for interesting comparisons. Within both systems, the record of citizen participation in health planning has been mixed. Both the philosophical goals and political and economic realities of the two countries have contributed to the development of markedly different systems of health care delivery and for the perceived role of the citizens within this delivery system. While previous comparisons have primarily centered on the nature of the delivery systems and potential effectiveness and cost, this study focuses upon the citizen's role in effecting meaningful health planning in both societies. Furthermore, the study relates findings to implications for developing effective health education strategies based upon these understandings.


2021 ◽  
pp. 095624782110240
Author(s):  
Zlata Vuksanović-Macura ◽  
Igor Miščević

Citizen participation in the planning and decision-making process in the European post-socialist context is much debated. Still, the involvement of excluded communities in the urban planning process remains understudied. This paper presents and discusses the application of an innovative participatory approach designed to ensure active involvement of an excluded ethnic minority, the Roma community, in the process of formulating and adopting land-use plans for informal settlements in Serbia. By analysing the development of land-use plans in 11 municipalities, we observe that the applied participatory approach enhanced the inhabitants’ active participation and helped build consensus on the planned solution between the key actors. Findings also suggested that further work with citizens, capacity building of planners and administration, and secured financial mechanisms are needed to move citizen participation in urban planning beyond the limited statutory requirements.


Author(s):  
Meriem Chaggar ◽  
Mohsen Boubaker

This research proposes to identify the factors of the urban landscapes degradation in Hergla’s city (Tunisia) according on the citizen participation. It is based on the survey method which is developed around two axes: the citizen perception of urban landscapes and the factors of their degradation. According to the responses obtained, "the sea" represents the particular value of the landscapes identified as "quality" in Hergla. Citizens don’t appreciate landscapes of urban sprawl which makes the city lose its identity. Moreover, the lack of citizen participation in the urban actions and the non-observance of the urban regulations are the most cited factors of the landscape degradation. These results highlight the importance of involving the citizens in the planning process for a sustainable territory.


2019 ◽  
Vol 43 (43) ◽  
pp. 91-106 ◽  
Author(s):  
Łukasz Damurski ◽  
Jacek Pluta ◽  
Karel Maier ◽  
Hans Thor Andersen

AbstractLocal service centres play a vital role in shaping the quality of life in urban neighbourhoods. They offer access to essential everyday services (shops, education, healthcare, personal services) and to public spaces. If they are properly planned and managed, they can bring particular added values to a local community, such as social integration and territorial identification. The history of urban planning has produced several patterns of local service centres (ancient agora, mediaeval market square, neighbourhood unit, modern agora) but today a question arises: how can a local service centre be successfully planned and organised in post-modern political practice? How can its potential be realised and the ever-changing needs, expectations and preferences of local communities be met? Who should be involved in those processes? To answer those questions in this paper we refer to citizen participation and public communication concepts, where selecting the appropriate stakeholders emerges as a necessary starting point for effective urban governance. We present the results of in-depth interviews with local actors (local authorities, municipality officials, town planners, non-governmental organisations, local leaders) in Poland (Wrocław, Siechnice, Ostrów Wielkopolski, Warszawa and Zabierzów), Czech Republic (Prague) and Denmark (Copenhagen). Depending on the specific local context, various stakeholders are perceived as essential to the decision-making process. The power relations and problems encountered in implementing public policy in particular locations have been summarised in three sections: relationships between stakeholders, leadership, and good practices. The paper concludes with a list of typical actors who should be involved in planning, building and managing a local service centre in an urbanised neigh-bourhood.


2015 ◽  
Vol 22 (1) ◽  
pp. 96-114 ◽  
Author(s):  
Joshua M. Bentley ◽  
Christopher C. Barnes

2002 ◽  
Vol 28 (4) ◽  
pp. 497-516 ◽  
Author(s):  
M. Audrey Korsgaard ◽  
Harry J. Sapienza ◽  
David M. Schweiger

This investigation examines the potential adverse effects of planning strategic change on the employment relationship. We proposed that planning change can alter the psychological contract such that employees believe that organization obligations to the employee will diminish. We also argue that planning change may adversely affect employees’ perceived obligations to the organization, their trust in management, and their intention to remain with the organization but that such effects depend upon whether employees perceive the planning process to be procedurally just. We tested these hypotheses in a longitudinal study of a utility company undergoing reengineering planning. The findings supported the proposition that reactions to planning change depend upon perceptions of procedural justice in that employee obligations and intention to remain were only adversely affected by planning when employees perceived the process as unjust. Surprisingly, planning change did not significantly affect trust for employees who perceived the process as unjust and actually resulted in an increase in trust for employees who perceived the process as just. We discuss implications for practice and research.


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