Local Government Experiences with ICT for Participation

2009 ◽  
pp. 269-287 ◽  
Author(s):  
Jennifer Evans-Cowley ◽  
Maria Manta Conroy
Keyword(s):  
Local Government ◽  
Information Sharing ◽  
Citizen Participation ◽  
Web Sites ◽  
Local Governments ◽  
Department Heads ◽  
Basic Information ◽  
Information And Communication ◽  
Planning Department ◽  
Year 2000

Municipalities often struggle to provide citizen participation opportunities that are informative and engaging. E-government tools hold the potential to enhance traditional forms of citizen participation. This chapter examines the use of information and communication technology tools to promote citizen participation. The analysis includes an examination of planning department Web sites over a five-year period (2003-2007) for a sample of U.S. cities with year 2000 populations of 50,000 people or more. This is supplemented with a survey of planning department heads regarding plans for implementation of e-government technology to increase citizen interaction opportunities. The principal findings, while most of the reviewed Web sites provide basic information, an increasing number of cities are adding features to allow for true interaction rather than just information sharing. In fact, some cities are intentionally launching interactive campaigns. The chapter concludes by offering insights into challenges local governments face in implementing e-government technology for citizen interaction.

scholarly journals Elections and local government performance in Brazil

2017 ◽  
Vol 24 (83) ◽  
pp. 580-599
Author(s):  
Pedro Luiz Costa Cavalcante
Keyword(s):  
Local Government ◽  
Citizen Participation ◽  
Latin American ◽  
Local Governments ◽  
Electoral Competition ◽  
Institutional Arrangement ◽  
Policy Outcomes ◽  
Government Performance ◽  
Political Rights ◽  
National Analysis

Abstract The 1988 federal Constitution introduced a complex and innovative institutional arrangement that not only reestablished political rights and democratic procedures, but also reinforced decentralization as a fundamental guideline for policy implementation in Brazil. As a result, municipalities have become pivotal actors in the policymaking process. Scholars of Latin American politics have given much emphasis to the causes and determinants of decentralization, but not much has been done toward a more general understanding of how this increased decentralization has affected policymaker behavior and policy outcomes. This paper aims to do exactly that. Specifically, it investigates how institutional arrangements and electoral competition affect local government performance. The theoretical basis is the electoral democratic theory that broadly highlights elections as instruments of citizen control in retrospective and prospective voting approaches. The research employs a large-N cross sub-national analysis based on a dataset of electoral, partisan, socioeconomic and public financial information collected from over 5500 municipalities. Local governments’ performance, our dependent variables, are synthetic indicators formulated from 2009 nationwide surveys on public education, health, housing and welfare services. The OLS regression results confirm the hypothesis that politics variables do matter in how politicians make decisions and implement policy under the new Brazilian democratic Era. The empirical evidences suggest that electoral competition does not present a direct effect on government performance, however, ideology and citizen participation do. Therefore, this paper helps to expand our understanding of a political system’s impact on public policy outputs, which is extremely important not only for academic purpose but also to support policymakers’ decisions.

Interrogating the Application of E-Governance for Service Delivery

2017 ◽  
pp. 31-60
Author(s):  
Francis Friday Nchuchuwe
Keyword(s):  
Local Government ◽  
Service Delivery ◽  
Web Sites ◽  
Local Governments ◽  
Computer Literacy ◽  
Demographic Data ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Secondary Sources ◽  
Internet Diffusion

This study examined the application of e-governance for service delivery in Ojo and Alimosho Local government areas of Lagos State. Questionnaire and Interviews were used as major instruments for data collection alongside other secondary sources. The simple Random Sampling technique was used to derive a sample of 100 respondents from a population size of 748 workers from Ojo and Alimosho Local Government Areas. Simple percentages were used for the demographic data analysis, as well as to test the hypotheses. The findings revealed that the application of E-governance is still a far cry in the local governments. Generally, the concept is novel among the workers as it is generally construed to mean electronic payment of salaries and lodgments into the Banks by the citizens. Beyond this, it was revealed that such facilities like web sites, constant electricity supply, enabling environments to boost tele-density, internet diffusion, adult computer literacy, cyber cafes, computer, etc. were not adequately available as expressed by the respondents.

Development and Use of the World Wide Web by US Local Governments

2010 ◽  
pp. 1371-1378
Author(s):  
Carmine Scavo
Keyword(s):  
Local Government ◽  
Web Sites ◽  
Local Governments ◽  
Web Site ◽  
Web Applications ◽  
Modern Technology ◽  
Government Web Sites ◽  
The World ◽  
Bulletin Boards ◽  
San Carlos

San Carlos, California (www.cityofsancarlos.org) claims to have developed one of the earliest local government Web sites in the world, posted on May 10, 1994 (San Carlos, 2006). From this early effort, United States (U.S.) cities moved rapidly onto the Web. Norris and Moon (2002), for example, report that some 4.4% of U.S. cities in a 2000 survey by the International City Management Association (ICMA) reported developing Web sites before 1995; 27.1% reported developing their Web sites in the 1995-’96 time period, and 68.5% reported their Web site developed after 1997. San Carlos’ original Web site comprised one page; its current Web site now contains some 8,000 pages and uses some of the Web’s most modern technology available, such as really simple syndication (RSS) and Flash Paper.1 This article uses the example of San Carlos’ Web site, along with two surveys of local government Web sites in the U.S., to illustrate the experience that U.S. local governments have had in developing and using Web sites in the pursuit of bettering governance. The article examines four local government Web applications—bulletin boards, promotions, service delivery and citizen input—and assesses their use by U.S. local governments. The article then addresses current issues of outsourcing Web site design and maintenance, and future issues of privacy, security, the digital divide and the possible effects of increased local government Web sites on U.S. civil society.

E-Service Provision by New Zealand Local Government

2011 ◽  
pp. 718-725 ◽  
Author(s):  
J. Paynter
Keyword(s):  
Information Technology ◽  
New Zealand ◽  
Local Government ◽  
Web Sites ◽  
Service Provision ◽  
Local Governments ◽  
The Internet ◽  
Government Services ◽  
The World ◽  
The Web

Historically, information and services can only be obtained through narrow, one to one, phones, and agency-specific shop fronts (Caffrey, 1998). Information technology, especially the Internet, opens possibilities of using methods to distribute information and deliver services on a much grander scale. The Internet provides a foundation for a variety of communications media. The Web is one of the most important media built upon the Internet. It can be accessed from almost anywhere in the world by means of computers and electronic devices; it is possible to elicit more information, establish platforms for online payment, online consultation and e-voting. Security concerns can be overcome by data-authentication technologies. It can deliver government services and encourage greater democracy and engagement from citizens. Governments around the world are exploring the use of Web-based information technology (Grönlund, 2002). Attention has focused on the design and delivery of portals as a major component of government electronic service infrastructures. The N.Z. government portal site (http://www.govt.nz/en/home/) or the Local Government Online Ltd (LGOL) Web site, (www.localgovt.co.nz/AboutCouncils/Councils/ByRegion/) are examples. Since the mid-1990s governments have been tapping the potential of the Internet to improve and governance and service provision. “In 2001, it was estimated that globally there were well over 50,000 official government Web sites with more coming online daily. In 1996 less than 50 official government homepages could be found on the world-wide-Web” (Ronaghan, 2002). Local governments are faced with growing demands of delivering information and services more efficiently and effectively and at low cost. Along with the rapid growth of technological developments, people demand high quality services that reflect their lifestyles and are accessible after normal office hours from home or work. Thus, the goals of delivering electronic government services are to simplify procedures and documentation; eliminate interactions that fail to yield outcomes; extend contact opportunities (i.e., access) beyond office hours and improve relationships with the public (Grönlund, 2002). Having an effective Web presence is critical to the success of local governments moving to adopt new technologies. Of equal importance is the evaluation of Web sites using different manual and automated methodologies and tools. In this study an evaluation of local authority Web sites was conducted to gain a practical understanding of the impact of the Internet on local governments in New Zealand using a tailor-made model specific to local governments. Issues studied focused on the information and services provided by the local authority Web sites. What is more important is whether the local government operations can or are able to support the expectations for speed, service, convenience, and delivery that the Web creates. Through identification of best practice Web sites and a set of evaluation methods and tools, this paper will provide a set of design guidelines to local authorities that would benefit and better meet the needs of their local communities.

scholarly journals Participatory Democracy in Local Government

2020 ◽  
Vol 20 (2) ◽  
pp. 246-268
Author(s):  
Ángel H. Iglesias Alonso ◽  
Roberto L. Barbeito Iglesias
Keyword(s):  
Decision Making ◽  
Local Government ◽  
Citizen Participation ◽  
Local Governments ◽  
New Technologies ◽  
Local Politics ◽  
Integrated Approach ◽  
City Government ◽  
Administrative Participation

In 2015, the local government of the city of Madrid (Spain) introduced an electronic participation system. This initiative stemmed mainly from the social movements that had occupied the squares of many Spanish cities since 2011. As a result of the local elections in 2015, many of those same activists gained institutional power, took citizens’ participation very seriously, and decided to use the possibilities offered by the internet for political and administrative participation. In this article, we seek to assess the impacts of the Madrid city government with the e-democracy experiment – based mainly on establishing an online platform to facilitate citizen participation in political and administrative decision processes. Drawing on qualitative and documental data, our research indicates that whereas the overall aim of the project was to give citizens a say in local policy and decision making, our case study shows that participation was very low since most of the population does not feel concerned by these processes. Indeed, one of our findings showed that citizens’ involvement offline surpassed in some cases their online participation. To identify who is politically active online and offline is a great challenge, to which the promoters of the project did not pay much attention. Although e-participation was meagre in relation to the electoral turnout, the case study also shows that many proposals from the public were incorporated into the local policies, indicating that from a qualitative point of view, e-participation influences decision-making processes. Perhaps local governments should use a more strategic and integrated approach towards the use of electronic technologies to foster and motivate citizens’ involvement in local politics and administration. This more integrated approach should be less dependent on ideological incentives, more institutionalized, and must incorporate citizens’ perceptions and inputs before the introduction of new technologies.

scholarly journals Successful Earthquake Mitigation in Qinglong County during the Great Tangshan Earthquake: Lessons for Hurricane Katrina in the United States

2016 ◽  
Vol 4 (1/2) ◽  
pp. 9
Author(s):  
Jeanne-Marie Col
Keyword(s):  
United States ◽  
Local Government ◽  
Information Sharing ◽  
Hurricane Katrina ◽  
Citizen Participation ◽  
The United States ◽  
Public Administrators ◽  
Tangshan Earthquake ◽  
Earthquake Mitigation ◽  
Government Initiative

More than 246,000 people were killed in the 1976 Tangshan Earthquake. In Qinglong County, despite the collapse of 180,000 buildings, no deaths were attributable to the earthquake and its aftershocks. The case of Qinglong County illustrates excellent coordination among public administrators, scientists and citizens and features pro-active policies, local government initiative, thorough implementation, delegation, information sharing, and citizen participation. These lessons are applied to the response to Hurricane Katrina in the United States in 2005.

Getting Along or Going Alone: Understanding Collaboration Between Local Governments and NGOs in Bolivia

2018 ◽  
Vol 60 (1) ◽  
pp. 76-101 ◽  
Author(s):  
Jami Nelson-Nuñez ◽  
Kate Cartwright
Keyword(s):  
Local Government ◽  
Public Goods ◽  
Information Sharing ◽  
Survey Data ◽  
Local Governments ◽  
Community Group ◽  
Goods And Services ◽  
Group Engagement ◽  
Local Levels ◽  
Insight Into

AbstractWhat explains mayors’ collaboration with nongovernmental organizations in delivering public goods and services? While some successful collaborations are established, in other cases the call for NGOs to coordinate with governments goes unheeded. Collaboration minimizes the duplication of effort, maximizes information sharing, and builds capacity. Given the scholarly consensus on the importance of collaboration, we know little about it at local levels, where it may matter most. This article focuses on Bolivia, a country with deep decentralization reforms and an active NGO sector. It utilizes survey data on mayors from 2007 to provide insight into the variation in NGO–local government collaboration across a country. It argues that political context is important: mayoral turnover, greater community group engagement, and more municipal resources deter collaboration. The findings illustrate the strategic interplay between state and nonstate actors and explain the uneven geographies of partnerships in governance.

E-Service Provision by New Zealand Local Government

2011 ◽  
pp. 1064-1073
Author(s):  
John Paynter ◽  
Maria Yin Ling Fung
Keyword(s):  
Information Technology ◽  
New Zealand ◽  
Local Government ◽  
Web Sites ◽  
Service Provision ◽  
Local Governments ◽  
The Internet ◽  
Government Services ◽  
The World ◽  
The Web

Historically, information and services can only be obtained through narrow, one to one, phones, and agency-specific shop fronts (Caffrey, 1998). Information technology, especially the Internet, opens possibilities of using methods to distribute information and deliver services on a much grander scale. The Internet provides a foundation for a variety of communications media. The Web is one of the most important media built upon the Internet. It can be accessed from almost anywhere in the world by means of computers and electronic devices; it is possible to elicit more information, establish platforms for online payment, online consultation and e-voting. Security concerns can be overcome by data-authentication technologies. It can deliver government services and encourage greater democracy and engagement from citizens. Governments around the world are exploring the use of Web-based information technology (Grönlund, 2002). Attention has focused on the design and delivery of portals as a major component of government electronic service infrastructures. The N.Z. government portal site (http://www.govt.nz/en/home/) or the Local Government Online Ltd (LGOL) Web site, (www.localgovt.co.nz/AboutCouncils/Councils/ByRegion/) are examples. Since the mid-1990s governments have been tapping the potential of the Internet to improve and governance and service provision. “In 2001, it was estimated that globally there were well over 50,000 official government Web sites with more coming online daily. In 1996 less than 50 official government homepages could be found on the world-wide-Web” (Ronaghan, 2002). Local governments are faced with growing demands of delivering information and services more efficiently and effectively and at low cost. Along with the rapid growth of technological developments, people demand high quality services that reflect their lifestyles and are accessible after normal office hours from home or work. Thus, the goals of delivering electronic government services are to simplify procedures and documentation; eliminate interactions that fail to yield outcomes; extend contact opportunities (i.e., access) beyond office hours and improve relationships with the public (Grönlund, 2002). Having an effective Web presence is critical to the success of local governments moving to adopt new technologies. Of equal importance is the evaluation of Web sites using different manual and automated methodologies and tools. In this study an evaluation of local authority Web sites was conducted to gain a practical understanding of the impact of the Internet on local governments in New Zealand using a tailor-made model specific to local governments. Issues studied focused on the information and services provided by the local authority Web sites. What is more important is whether the local government operations can or are able to support the expectations for speed, service, convenience, and delivery that the Web creates. Through identification of best practice Web sites and a set of evaluation methods and tools, this paper will provide a set of design guidelines to local authorities that would benefit and better meet the needs of their local communities.

A Model Proposal for Local Governments to Increase Citizen Involvement in the Age of Information Society and E-Government

2022 ◽  
pp. 344-362
Author(s):  
Ceray Aldemir ◽  
Eyüp Şen
Keyword(s):  
Decision Making ◽  
Local Government ◽  
Citizen Participation ◽  
Local Governments ◽  
The Internet ◽  
Citizen Involvement ◽  
Decision Making Process ◽  
The Third ◽  
Innovative Solutions ◽  
The World

Crowdsourcing is a form of citizen participation in which an institution has a question submits to citizens via the internet in order to get citizens to think about innovative solutions to the problem. Several municipalities around the world have already used this means, but it has not yet been clear exactly how they can use it and which preconditions play a role in this. Thus, this chapter argued the concept of citizen involvement in the age of ICT by emphasizing the two related terms e-government and e-local government, then secondly the chapter underlined the importance of the necessity of citizen participation in the policymaking process. In the third section of this chapter, it has been argued the crowdsourcing concept as a tool of participation in the age of ICT. Then finally the paper outlined a model for local governments that may use the crowdsourcing approach in the decision-making process.

Turns of Direct Democracy at the Local Level in Latvia

2022 ◽  
pp. 91-114
Author(s):  
Lilita Seimuskane ◽  
Maris Pukis
Keyword(s):  
Decision Making ◽  
Local Government ◽  
Citizen Participation ◽  
Local Governments ◽  
Direct Democracy ◽  
Local Level ◽  
National Government ◽  
Current Level ◽  
Study Participation ◽  
The Government

The chapter provides analysis of obstacles for the introduction of direct citizen participation in the decision-making process at the local self-governments in Latvia, as well as intents of national government to widen participative democracy by formalization of consultation mechanisms. Within the scope of this study, participation is seen as an interaction form of relationship between citizens and a local government. The highest form, according to Arnstein's gradation theory of a ladder of citizen participation, refers to the participation degree called partnership, delegated power, and is described by Teorell as a citizen voice in the government. Situation and perspective of local government referendums are analysed. Consultation is implemented at the level by involving the residents in the work of local government commissions and implementing public deliberations. Administrative territorial reform, performed by 2021 elections, will decrease the number of local governments to a third of their current level.

Sign in / Sign up

Export Citation Format

Share Document