scholarly journals Creating Opportunity Spaces for Co-Production

2021 ◽  
pp. 157-175
Author(s):  
Jacob Brix ◽  
Sanna Tuurnas ◽  
Nanna Møller Mortensen
Keyword(s):  
Conceptual Model ◽  
The Body ◽  
Organizational Relationships ◽  
Organizational Boundaries ◽  
Frontline Staff ◽  
Body Of Knowledge ◽  
The Creation

This chapter builds a conceptual model for how inter-organizational relationships can be built to enable the creation of learning across administrative and organizational boundaries. The conceptual model is discussed in relation to the body of knowledge concerning co-production and the new roles required of organizational members and frontline staff when services cut across these boundaries. The argument is that it is becoming increasingly important for professional co-producers and their organizations to identify, analyze, and improve the opportunity space for co-production when this opportunity space unfolds beyond one organization.

scholarly journals Employee-Organization Congruence and Job Performance: Development of a Conceptual Model

2013 ◽  
Vol 2 (2) ◽  
pp. 183-191
Author(s):  
G.D.N. Perera ◽  
A. Khatibi ◽  
N.N.J. Navaratna
Keyword(s):  
Job Performance ◽  
Organizational Climate ◽  
Conceptual Model ◽  
Jel Classification ◽  
The Body ◽  
Future Research ◽  
Sri Lankan ◽  
Classification Code ◽  
Body Of Knowledge ◽  
Performance Development

Research on Employee-Organization Congruence (EOC) has focused on the effect of EOC on individual performances. However EOC and job performance relationship and its contextual validity have not been explored in Sri Lankan apparel sector. This paper has explored the specific factors specially related to the Sri Lankan apparel sector work environment. Among these variables EOC considered as independent variable, job performance as a dependent variable. The conceptual model of this study investigates job related attitudes, namely job satisfaction and organizational commitment as two potential mediating factors for the  EOC and job performance relationship. Further organizational climate has been cited as possible moderating factor on EOC and job performance relationship. This paper makes a significant contribution to the body of knowledge with the proposed conceptual framework so that it can be used as a basis for the future research in this context. JEL Classification Code: J53; J58

scholarly journals Identification of factors and outcomes of trust in mobile supply chains

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nassim Ghondaghsaz ◽  
Sven Engesser
Keyword(s):  
Supply Chains ◽  
Conceptual Model ◽  
The Body ◽  
Structured Interviews ◽  
Related Factors ◽  
Stakeholder Collaboration ◽  
Content Type ◽  
Building Trust ◽  
Body Of Knowledge ◽  
Interorganizational Collaborations

PurposeThe main purpose of this paper is the identification of the conceptualization of trust as well as its factors and outcomes in interorganizational relations in mobile supply chains (MSCs) in which multiple stakeholders collaborate.Design/methodology/approachThe authors first used a comprehensive literature review to extract related factors and outcomes of trust. Second, the authors conducted semi-structured interviews in chemical and pharmaceutical companies in Germany. These organizations stand out as leaders in the concept of MSCs and have developed collaborations with various stakeholders.FindingsBased on the results, a conceptual model has been developed that elaborates on the nature of trust and its factors and outcomes for cultivating trustful stakeholder collaboration. The study identifies six factors or approaches for building trust and two outcomes resulting from mutual trust.Practical implicationsThe conceptual model presented in this study can serve as a basis for developing trust in MSCs. Interorganizational collaborations in MSCs are more successful when saturated with trust. The collaboration systems must allow the innovative organizations to create value through the adaptation of advanced technologies without failure.Originality/valueThe study adds to the body of knowledge in building trust in multiple stakeholder collaboration, particularly in innovative organizations which are involved with disruptive technologies.

scholarly journals Brand Switching Behaviour of Muslim Consumers: Development of a Conceptual Model

2016 ◽  
Vol 5 (4) ◽  
pp. 31-39 ◽  
Author(s):  
Munazza Saeed ◽  
Ilhaamie Binti Abdul Ghani Azmi
Keyword(s):  
Conceptual Model ◽  
Religious Beliefs ◽  
Consumer Behaviour ◽  
Brand Image ◽  
The Body ◽  
Customer Equity ◽  
Body Of Knowledge ◽  
Brand Switching ◽  
Switching Behaviour ◽  
The Impact

The purpose of this study is to develop a model to investigate the impact of brand image and religious beliefs on Muslim consumers switching intention. Moreover, it also intends to examine, how switching intention affect the customer equity of international branded products. This study seeks to expand the body of knowledge in consumer behaviour research with emphasis on religious beliefs (Islamic beliefs). The benefits that will be yielded from this study will not only provide guidelines to business researchers, but will also enhance the current understanding of Muslim consumers. It studies how the Muslim consumer’s brand switching behaviour is influenced by religious beliefs of Muslim consumers and image of a brand, yet previous studies have only attempted to understand brand switching without considering the religion specifically Islam.

scholarly journals The Influence of Instagram Influencers’ Activity on Green Consumption Behavior

2021 ◽  
Vol 12 (1) ◽  
pp. 78
Author(s):  
Sanaz Saghati Jalali ◽  
Haliyana Binti Khalid
Keyword(s):  
Social Media ◽  
Conceptual Model ◽  
Word Of Mouth ◽  
The Body ◽  
Green Consumption ◽  
Consumption Behavior ◽  
Perceived Credibility ◽  
Body Of Knowledge ◽  
Consumption Behaviour ◽  
The Impact

Nowadays, environmental problems are rising due to the individuals’ consumption behaviour, which necessitates serious attention. Consumers gradually become aware of the effect of their consumption behaviour on the environment and make a difference. Social media, particularly Instagram, play a major role in increasing awareness and promoting environmentally friendly behaviour. Hence, it is crucial to investigate the impact of Instagram on green consumption intention, which is the best predictor of behaviour. By reviewing the existing literature, the current study develops a conceptual model regarding the effect of Instagram influencers’ green activity on followers’ intention. As the model proposes, green attitude and green consumption intention are shaped among followers by the Instagram influencers’ green concern, green photo content, and green word of mouth (WOM). Additionally, it is proposed that the perceived credibility of followers moderated the link between green WOM and green consumption intention. The study contributes to the body of knowledge by developing a new model that helps identify green consumption intention determinants.

scholarly journals ANALISIS HUBUNGAN ANTARA KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN TERHADAP KEINGINAN PEMBELIAN ULANG, STUDI KASUS DI UNIVERSITAS BUNDA MULIA

2017 ◽  
Vol 5 (1) ◽  
Author(s):  
YB Andre
Keyword(s):  
Customer Satisfaction ◽  
Conceptual Model ◽  
Customer Loyalty ◽  
Consumer Satisfaction ◽  
Strong Relationship ◽  
The Body ◽  
Repurchase Intention ◽  
Body Of Knowledge ◽  
The Relationship ◽  
Students As Customers

<p>The purpose of this research is to obtain a better understanding of the relationship among customer satisfaction and customer loyalty to repurchase intention. One of the methods used in this paper is by surveying students (as customers) from 12 departements in Bunda Mulia University (UBM). The students have to fill in the questionnaires related to customer satisfaction, customer loyalty and repurchase intention concepts. A total of 232 students filled the questionnaires. The results support the conceptual model in demonstrating a strong relationship among customer satisfaction and customer loyalty to repurchase intention. One of the findings shows that the dimension of satisfaction does not directly support repuchase intention. This research adds to the body of knowledge related to customer satisfaction management.</p><p>Keywords : Consumer satisfaction, repurchase intention</p>

scholarly journals Antecedents and outcomes of health risk perceptions in tourism, following the COVID-19 pandemic

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maksim Godovykh ◽  
Abraham Pizam ◽  
Frida Bahja
Keyword(s):  
Health Risk ◽  
Conceptual Model ◽  
Risk Perceptions ◽  
Design Methodology ◽  
The Body ◽  
Review Of The Literature ◽  
New Approach ◽  
Content Type ◽  
Factors Affecting ◽  
Body Of Knowledge

Purpose The purpose of this paper is to clarify the concept of perceived risks, identify the main antecedents and outcomes of health risk perceptions and propose a conceptual model of health risk perceptions in tourism. Design/methodology/approach This paper provides a review of the literature on customer risk perceptions, along with their antecedents and outcomes, and proposes a conceptual model of health risk perceptions in tourism. Findings Key findings reveal that the main factors of health risk perceptions can be broadly classified into cognitive, affective, individual and contextual components. The proposed conceptual model of health risk perceptions provides a theoretically integrated overview of relationships between all groups of factors, tourists’ risk perceptions and travel intentions. Originality/value The paper contributes to theory by offering a new approach to health risk perceptions in tourism, which remain underexplored in previous studies. The literature review adds to the body of knowledge by introducing four main groups of factors affecting tourists’ health risk perceptions, while the conceptual model proposes relationships between these factors, tourists’ risk perceptions and travel intentions.

scholarly journals e-Tendering readiness in construction: the posterior model

2018 ◽  
Vol 18 (2) ◽  
Author(s):  
Moath Al Yahya ◽  
Martin Skitmore ◽  
Adrian Bridge ◽  
Madhav Nepal ◽  
David Cattell
Keyword(s):  
Saudi Arabia ◽  
Conceptual Model ◽  
Structural Equation ◽  
Service Providers ◽  
Empirical Test ◽  
Research Literature ◽  
The Body ◽  
Content Type ◽  
Body Of Knowledge ◽  
First Time

Purpose The purpose of this paper is to varied a conceptual model for e-Tendering readiness in any construction organisation prior of implementing e-Tendering system. Design/methodology/approach Based on conceptual model called e-Tendering readiness model (e-TRM), this paper empirically examines the e-TRM’s interactions and causal relationships between e-Tendering constructs and e-Tendering readiness. The paper uses the structural equation modelling technique to test the hypothesised positive inter-relationships. A questionnaire survey is conducted for respondents of construction organisations in Saudi Arabia to understand their current e-Tendering readiness and importance of e-Tendering variables. Findings Supported by empirical evidence, this paper recognised that three out of nine constructs have direct influences on the e-Tendering readiness. However, one of the constructs, which is for the first time hypothesised and tested has the most effect. Research limitations/implications Ultimately, the empirical test for the e-TRM is conducted in certain case (Saudi Arabia); however, the e-TRM needs to be tested in other case area for more verification. Practical implications The study findings update previous information technology/information system models in construction by adding this tested model to the research literature on traditional and electronic tendering and the body of knowledge in the construction industry. Originality/value The service providers construct is proposed and tested for the first time, which is necessary to support the successful e-Tendering implementation.

scholarly journals FACTORS INFLUENCING ELECTRONIC WASTE (E-WASTE) SEPARATION INTENTION OF ELECTRONIC SHOP OWNERS IN BANGLADESH: A CONCEPTUAL MODEL

2020 ◽  
Vol 5 ◽  
pp. 29-37
Author(s):  
Ashikur Rahman ◽  
Ai Ping Teoh ◽  
Imran Mahmud
Keyword(s):  
Conceptual Model ◽  
Extrinsic Motivation ◽  
Electronic Waste ◽  
Relevant Literature ◽  
Waste Recycling ◽  
Point Of View ◽  
The Body ◽  
Body Of Knowledge ◽  
Personal Norm ◽  
Waste Separation

Bangladesh observes the production of approximately 400,000 metric tonnes of e-waste every year. It is expected that it will witness a 20% increase annually. In order to implement e-waste recycling, it is essential to uncover the influencing factors. In this study, electronic shop owners act as one of the major players responsible for the aggregation of e-waste in the country. Based on Value-Belief-Norm Theory, Self Determination Theory and synthesizing relevant literature in the body of knowledge, this paper presents an integrated conceptual model consisting Altruistic values, Egoistic values, Biosphric values, Environmental belief, Personal norm, Intrinsic motivation and Extrinsic motivation, which are predicted to influence e-waste separation intention in Bangladesh. From a practical point of view, this research sheds light on key determinants that affect separation intention, in which practitioners need to consider when developing strategies concerning e-waste management and policies in Bangladesh.

A Stellenbosch University #FeesMustFall Herstory: Reflections of a So-Called "Radical Black Intersectional Feminist"

Politeia ◽  
2018 ◽  
Vol 37 (2) ◽  
Author(s):  
Ashanti Kunene
Keyword(s):  
The Body ◽  
Self Reflection ◽  
Body Of Knowledge ◽  
Patriarchal Narratives

#FeesMustFall was a movement whose maxim was, “This revolution will be intersectional, or it will be bullshit.” This article is a self-reflection on my participation as a so-called radical black intersectional feminist in the #FeesMustFall movement at Stellenbosch University. It is also an attempt to provide evidence of the double erasures taking place in the mainstream patriarchal narratives about the #FeesMustFall movement. My story bears witness to the fact that queer black womxn were the backbone of the movement and that #FeesMustFall did indeed occur at Stellenbosch University. These constitute the double erasures taking place in terms of what is and can be known about the #FeesMustFall movement. My reflections serve to make a much-needed contribution to the body of knowledge produced about the #FeesMustFall movement.

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