Reverse Logistics in E-Retaling

2021 ◽  
pp. 1001-1027
Author(s):  
Senem Ergan ◽  
Ayşe Akyol
Keyword(s):  
Reverse Logistics ◽  
Time Saving ◽  
Reverse Logistic ◽  
Return Process

Consumers mostly prefer internet for reasons such as accessing product immediately, convenience, time saving. However buying products without observing physically causes some troubles. This situation results in return of the purchased product. The return process that is going to be experienced by the customer who wants to return or change his/her product is important for the companies. Managing return process without troubles is going to affect loyalty, satisfaction, revisiting, repurchasing, consumers messages, which are going to be get across to his/her environment. Because of these reasons, it is imperative for the companies to pay attention to the reverse logistic activities that they will undertake for the end consumers. The aim of this chapter is to indicate the importance of reverse logistics in e-retailing.

Reverse Logistics in E-Retaling

2018 ◽  
pp. 305-330
Author(s):  
Senem Ergan ◽  
Ayşe Akyol
Keyword(s):  
Reverse Logistics ◽  
Time Saving ◽  
Reverse Logistic ◽  
Return Process

Consumers mostly prefer internet for reasons such as accessing product immediately, convenience, time saving. However buying products without observing physically causes some troubles. This situation results in return of the purchased product. The return process that is going to be experienced by the customer who wants to return or change his/her product is important for the companies. Managing return process without troubles is going to affect loyalty, satisfaction, revisiting, repurchasing, consumers messages, which are going to be get across to his/her environment. Because of these reasons, it is imperative for the companies to pay attention to the reverse logistic activities that they will undertake for the end consumers. The aim of this chapter is to indicate the importance of reverse logistics in e-retailing.

scholarly journals A Hesitant Fuzzy Combined Compromise Solution Framework-Based on Discrimination Measure for Ranking Sustainable Third-Party Reverse Logistic Providers

2021 ◽  
Vol 13 (4) ◽  
pp. 2064
Author(s):  
Arunodaya Raj Mishra ◽  
Pratibha Rani ◽  
Raghunathan Krishankumar ◽  
Edmundas Kazimieras Zavadskas ◽  
Fausto Cavallaro ◽  
...  
Keyword(s):  
Reverse Logistics ◽  
Hybrid Approach ◽  
Third Party ◽  
Illustrative Case ◽  
Primary Concern ◽  
Compromise Solution ◽  
Fuzzy Environment ◽  
Criteria Weights ◽  
Reverse Logistic ◽  
Illustrative Case Study

Customers’ pressure, social responsibility, and government regulations have motivated the enterprises to consider the reverse logistics (RL) in their operations. Recently, companies frequently outsource their RL practices to third-party reverse logistics providers (3PRLPs) to concentrate on their primary concern and diminish costs. However, to select the suitable 3PRLP candidate requires a multi-criteria decision making (MCDM) process involving uncertainty owing to the presence of many associated aspects. In order to choose the most appropriate sustainable 3PRLP (S3PRLP), we introduce a hybrid approach based on the classical Combined Compromise Solution (CoCoSo) method and propose a discrimination measure within the context of hesitant fuzzy sets (HFSs). This approach offers a new process based on the discrimination measure for evaluating the criteria weights. The efficiency and practicability of the present approach are numerically demonstrated by solving an illustrative case study of S3PRLPs selection under a hesitant fuzzy environment. Moreover, sensitivity and comparative studies are presented to highlight the robustness and strength of the introduced methodology. The result of this work concludes that the introduced methodology can recommend a more feasible performance when facing with determinate and inconsistent knowledge and qualitative data.

scholarly journals Reverse Logistic Strategy for the Management of Tire Waste in Mexico and Russia: Review and Conceptual Model

2018 ◽  
Vol 10 (10) ◽  
pp. 3398 ◽  
Author(s):  
Maria-Lizbeth Uriarte-Miranda ◽  
Santiago-Omar Caballero-Morales ◽  
Jose-Luis Martinez-Flores ◽  
Patricia Cano-Olivos ◽  
Anastasia-Alexandrovna Akulova
Keyword(s):  
European Union ◽  
Reverse Logistics ◽  
State Of The Art ◽  
The European Union ◽  
Public Companies ◽  
Reverse Logistic ◽  
Private And Public ◽  
Key Aspects ◽  
Social Entities ◽  
High Degree

Management of tire waste is an important aspect of sustainable development due to its environmental, economical and social impacts. Key aspects of Reverse Logistics (RL) and Green Logistics (GL), such as recycling, re-manufacturing and reusable packaging, can improve the management of tire waste and support sustainability. Although these processes have been performed with a high degree of efficiency in other countries such as Japan, Spain and Germany, the application in Mexico and Russia has faced setbacks due to the absence of guidelines regarding legislation, RL processes, and social responsibility. Within this context, the present work aims to develop an integrated RL model to improve on these processes by considering the RL models from Russia and Mexico. For this, a review focused on RL in Mexico, Russia, Japan and the European Union (EU) was performed. Hence, the integrated model considers regulations and policies performed in each country to assign responsibilities regarding RL processes for the management of tire waste. As discussed, the implementation of efficient RL processes for the management of tire waste depends of different social entities such as the user (customer), private and public companies, and manufacturing and state-of-the-art approaches to transform waste into different products (diversification) to consider the RL scheme as a total economic system.

scholarly journals Transportation modal choice for a hybrid inventory control problem

2021 ◽  
Author(s):  
Atena Mahiny
Keyword(s):  
Reverse Logistics ◽  
Transportation Cost ◽  
Real Data ◽  
Reverse Supply Chain ◽  
Logistics Network ◽  
Reverse Logistics Network ◽  
Reverse Logistic ◽  
Australian Case ◽  
Inventory Control Problem ◽  
And Control

In this report I tried to develop a model to control remanufacturing transportation cost for a reverse supply chain considering various serviceable and remanufacturable inventory stock points. While consumers traditionally dump the products at the end of their life cycle, there is an option to return them to the manufacturers for renew and reuse. As a result, manufacturers must collect products at the end of their life and control their recovery or disposal situation. Product recovery, which includes reusing, remanufacturing and recycling, requires a reverse logistic network in order to increase efficiently. This report presents the results of a simulation model for a reverse logistics network for collecting the returned cartridge toners from customers. Real data from an Australian case company was utilized to design test experiments in order to validate and evaluate the model.

Sustainable Waste Management System and Reverse Logistic Network Design in Plastic Industry

2013 ◽  
pp. 159-176 ◽  
Author(s):  
Emel Kizilkaya Aydogan ◽  
Nuray Ates ◽  
Nigmet Uzal ◽  
Fulya Zaral ◽  
Petraq Papajorgji
Keyword(s):  
Network Design ◽  
Reverse Logistics ◽  
Programming Model ◽  
Environmental Benefits ◽  
Logistics Network ◽  
Waste Production ◽  
Green Production ◽  
Reverse Logistic ◽  
Fuzzy Goal ◽  
Plastic Industry

The shortage of natural sources and the threat of the bad trend have forced the industries to find environmentally-friendly alternatives and ecological approaches in their production line. In some countries, regulations have been issued for industries about this subject. Due to these reasons and more of them, logistic firms have been forced to take into consideration decreasing material and energy consumption and minimizing waste production in planning their network designs. In practice, it might be necessary to simultaneously optimize more than one conflicting objective to obtain effective and realistic solutions. In this chapter, current logistics network design of a plastic industry in Turkey has been investigated and reverse logistics network design has been developed to minimize waste production and to achieve green production. This chapter presents a mathematical model which is a fuzzy goal programming model for imprecise goals for reverse logistic network design with multiple objectives in plastic sector. The considered objectives are to reduce cost in reverse logistics, to improve product quality, and to provide environmental benefits by minimizing waste production.

Planning the location of facilities to implement a reverse logistic system of post-consumer packaging using a location mathematical model

2017 ◽  
Vol 35 (12) ◽  
pp. 1254-1265 ◽  
Author(s):  
Maria Claudia Lima Couto ◽  
Liséte Celina Lange ◽  
Rodrigo de Alvarenga Rosa ◽  
Paula Rogeria Lima Couto
Keyword(s):  
Reverse Logistics ◽  
Social Inclusion ◽  
Economic Benefits ◽  
Consumer Products ◽  
Medium Size ◽  
Cost Ratio ◽  
Revenue Optimization ◽  
Logistics Systems ◽  
Reverse Logistic ◽  
Recycling Potential

The implementation of reverse logistics systems (RLS) for post-consumer products provides environmental and economic benefits, since it increases recycling potential. However, RLS implantation and consolidation still face problems. The main shortcomings are the high costs and the low expectation of broad implementation worldwide. This paper presents two mathematical models to decide the number and the location of screening centers (SCs) and valorization centers (VCs) to implement reverse logistics of post-consumer packages, defining the optimum territorial arrangements (OTAs), allowing the inclusion of small and medium size municipalities. The paper aims to fill a gap in the literature on RLS location facilities that not only aim at revenue optimization, but also the participation of the population, the involvement of pickers and the service universalization. The results showed that implementation of VCs can lead to revenue/cost ratio higher than 100%. The results of this study can supply companies and government agencies with a global view on the parameters that influence RLS sustainability and help them make decisions about the location of these facilities and the best reverse flows with the social inclusion of pickers and serving the population of small and medium-sized municipalities.

scholarly journals Compliance ambiental como método de efetivação da logística reversa / Environmental compliance as a method of effective reverse logistics in cities

2020 ◽  
Vol 12 (3) ◽  
pp. 502-520
Author(s):  
Magno Federici Gomes ◽  
Viviane Kelly Silva Sá
Keyword(s):  
Environmental Management ◽  
Reverse Logistics ◽  
Environmental Compliance ◽  
Theoretical Frameworks ◽  
Environmental Dimension ◽  
De Se ◽  
Reverse Logistic ◽  
Management Instrument

ResumoO presente artigo avalia a possibilidade de se utilizar instrumentos do compliance para efetivação da logística reversa (LR). Para isso, apresenta-se, primeiramente, os desafios enfrentados na efetivação da LR, como instrumento de gestão ambiental. Posteriormente, objetivando verificar a viabilidade, ou não, de utilização das ferramentas de compliance para sanar o problema da inefetividade da LR, serão analisados a origem e o conceito do compliance e, em seguida, os instrumentos dispostos por ele. Além disso, é feito uma análise quanto a multidimensionalidade do conceito de sustentabilidade e a necessidade de se alcançar a dimensão ambiental. Ao final, concluiu-se pela viabilidade da utilização de três das técnicas disponibilizadas para alcançar tal efetividade. Como método, utilizou-se o teórico documental do tipo hipotético-dedutivo, analisando conteúdo doutrinário e legal. Além disso, o trabalho conta com dois marcos teóricos: Varela (2005), demonstrando o conceito de gestão ambiental, e Blok (2018), trazendo o conceito e as formas de aplicação do compliance.Palavras-chave: Compliance. Instrumento de gestão ambiental. Logística Reversa. AbstractThis paper evaluates the possibility of using compliance instruments to effect the logistical reversal. For this, it presents, allows, the challenges faced in the realization of Reverse Logistics, as an instrument of environmental management. Subsequently, with the aim of verifying the feasibility, or not, using compliance tools for problems or ineffectiveness of Reverse Logistic, the origin and the concept of conformity will be analyzed, followed by instruments provide by it. In addition, an analysis is made to the multidimensionality of the concept of sustainability and the need to reach the environmental dimension. In the end, it was concluded that it was feasible to use three of the available techniques to achieve such effectiveness. As a method, we used the deductive documental theory, analyzing doctrinal and legal content. In addition, the paper has two theoretical frameworks: Vaerela (2005), demonstrating the concept of environmental management, and Blok (2018), bringing the concept and ways of applying compliance.Keywords: Compliance. City. Effectiviness. Environmental management instrument. Reverse Logistic.

Sustainable Waste Management System and Reverse Logistic Network Design in Plastic Industry

2013 ◽  
pp. 867-884
Author(s):  
Emel Kizilkaya Aydogan ◽  
Nuray Ates ◽  
Nigmet Uzal ◽  
Fulya Zaral ◽  
Petraq Papajorgji
Keyword(s):  
Network Design ◽  
Reverse Logistics ◽  
Programming Model ◽  
Environmental Benefits ◽  
Logistics Network ◽  
Waste Production ◽  
Green Production ◽  
Reverse Logistic ◽  
Fuzzy Goal ◽  
Plastic Industry

The shortage of natural sources and the threat of the bad trend have forced the industries to find environmentally-friendly alternatives and ecological approaches in their production line. In some countries, regulations have been issued for industries about this subject. Due to these reasons and more of them, logistic firms have been forced to take into consideration decreasing material and energy consumption and minimizing waste production in planning their network designs. In practice, it might be necessary to simultaneously optimize more than one conflicting objective to obtain effective and realistic solutions. In this chapter, current logistics network design of a plastic industry in Turkey has been investigated and reverse logistics network design has been developed to minimize waste production and to achieve green production. This chapter presents a mathematical model which is a fuzzy goal programming model for imprecise goals for reverse logistic network design with multiple objectives in plastic sector. The considered objectives are to reduce cost in reverse logistics, to improve product quality, and to provide environmental benefits by minimizing waste production.

scholarly journals FROM USING COOKING OIL TO SOAP: THE ROLE OF THE STAKEHOLDERS TO IMPLEMENT A REVERSE LOGISTIC PROGRAM

2015 ◽  
Vol 12 (1) ◽  
pp. 66
Author(s):  
Carla Pasa Gómez ◽  
Ana Paula Correia Machado
Keyword(s):  
Reverse Logistics ◽  
Cooking Oil ◽  
Used Cooking Oil ◽  
Reverse Logistic ◽  
Soap Production ◽  
The Government

This paper analyzes the role of stakeholders in implementing a reverse logistics program in a brazilian soap company from the sustainability perspective. Actions from consumers, the government and the company are presented according to the proposed program for collecting used cooking oil for soap production

scholarly journals Analisis Antaseden Reverse Logistics Capabilities Dan Penghematan Biaya Usaha Kecil Dan Menengah Di Surabaya Dan Sekitarnya

2016 ◽  
Vol 8 (3) ◽  
Author(s):  
Febriana Wurjaningrum ◽  
Tuwanku Aria Auliandri
Keyword(s):  
Reverse Logistics ◽  
Customer Orientation ◽  
Cost Savings ◽  
Positive Relation ◽  
Resource Commitment ◽  
Statistical Analysis Method ◽  
Reverse Logistic ◽  
Contractual Agreements ◽  
Logistics Process ◽  
Logistics Capabilities

This research is aimed to determine the relation of customer orientation, customer opportunism, resource commitment, contractual agreements, and reverse logistic capabilities as well as the relation of reverse logistic capabilities and reverse logistics cost savings. A statistical analysis method focused on testing hypotheses, path analysis, is used as the method of this research. Samples taken in this research involve both small and medium business enterprises (SMEs) in the areas of retail, manufacturing, handicrafts, and drug sellers (drug stores and pharmacies) located in Surabaya, Malang, Singaraja, and Denpasar. Those respondents, moreover, are directly involved in reverse logistics process as well as interacting with suppliers. The results of this research then show that there is a positive relation between customer orientation and reverse logistic capabilities. It is also known that there is a negative relation between customer opportunism and reverse logistic capabilities although the relation is less significant. Furthermore, there is also a positive relation between resource commitment and reverse logistic capabilities. There is also a positive relation between contractual agreements and reverse logistic capabilities although it is not significant. And, it is also shown that there is a positive relation between reverse logistic capabilities and cost savings. Thus, it may be concluded that all five hypotheses proposed in this research have indeed been proven empirically although there are a few variables showing less significant relations, which means that these variables less affect or impact on reverse logistic capabilities and ultimately on cost savings. 

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