A Review of Business Intelligence and Analytics in Small and Medium-Sized Enterprises

2021 ◽  
pp. 84-109
Author(s):  
Marilex Rea Llave
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Business Intelligence ◽  
Future Research ◽  
Review Of The Literature ◽  
Research Gaps ◽  
Research Topics ◽  
Comprehensive Review ◽  
Informed Decisions ◽  
Large Enterprises

Business intelligence and analytics (BI&A) has become a cornerstone of many organizations in making informed decisions. Despite the importance of small and medium-sized enterprises (SMEs) to all world economies, research in BI&A focuses mostly on large enterprises. To aid in closing this gap, this study provides a comprehensive review of the literature sources in this domain. Through a systematic literature review, this study collects, categorizes, synthesizes, and analyzes 78 articles related to BI&A in SMEs. The research topics that are addressed include BI&A components and solutions, Mobile BI&A, Cloud BI&A, and BI&A application, adoption, implementation, and benefits. Further, the research gaps and suggestions for future research are presented to facilitate the progression of BI&A in SME research.

A Review of Business Intelligence and Analytics in Small and Medium-Sized Enterprises

2019 ◽  
Vol 10 (1) ◽  
pp. 19-41 ◽  
Author(s):  
Marilex Rea Llave
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Business Intelligence ◽  
Future Research ◽  
Review Of The Literature ◽  
Research Gaps ◽  
Research Topics ◽  
Comprehensive Review ◽  
Informed Decisions ◽  
Large Enterprises

Business intelligence and analytics (BI&A) has become a cornerstone of many organizations in making informed decisions. Despite the importance of small and medium-sized enterprises (SMEs) to all world economies, research in BI&A focuses mostly on large enterprises. To aid in closing this gap, this study provides a comprehensive review of the literature sources in this domain. Through a systematic literature review, this study collects, categorizes, synthesizes, and analyzes 78 articles related to BI&A in SMEs. The research topics that are addressed include BI&A components and solutions, Mobile BI&A, Cloud BI&A, and BI&A application, adoption, implementation, and benefits. Further, the research gaps and suggestions for future research are presented to facilitate the progression of BI&A in SME research.

scholarly journals Approaches to Measuring Creativity: A Systematic Literature Review

2017 ◽  
Vol 4 (2) ◽  
pp. 238-275 ◽  
Author(s):  
Sameh Said-Metwaly ◽  
Wim Van den Noortgate ◽  
Eva Kyndt
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Future Research ◽  
Review Of The Literature ◽  
Research Gaps ◽  
Starting Point

Abstract This paper presents a review of the literature on the measurement of creativity. Creativity definitions are discussed as a starting point for understanding the nature of this construct. The four major approaches to measuring creativity (process, person, product and press) are reviewed, pointing out commonly used instruments as well as the advantages and weaknesses of each approach. This review reveals that the measurement of creativity is an unsettled issue, and that the existing instruments purporting to measure creativity suffer from serious conceptual and psychometric shortcomings. Research gaps and suggestions for future research are discussed.

scholarly journals Social Media Use Among Young People in China: A Systematic Literature Review

SAGE Open ◽  
2021 ◽  
Vol 11 (2) ◽  
pp. 215824402110164
Author(s):  
Lian Tang ◽  
Siti Zobidah Omar ◽  
Jusang Bolong ◽  
Julia Wirza Mohd Zawawi
Keyword(s):  
Social Media ◽  
Young People ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Media Use ◽  
Academic Research ◽  
Future Research ◽  
Research Topics ◽  
Social Media Use ◽  
Systematic Analysis

The widespread use of social media has promoted extensive academic research on this channel. The present study conducts a systematic analysis of extant research on social media use among young people in China. This systematic literature review aims to identify and bridge gaps in topics, theories, variables, and conceptual frameworks in studies of social media usage among young people in China. The study aims to develop a cause–effect framework that shows the causal relationships among research structures. The PRISMA method is used to review 20 articles drawn from the Scopus and Google Scholar databases. From the analysis, 10 major research topics, eight theories or models, and a complete framework of causal relations emerge. It is recommended that future research on social media should include a greater diversity of types of social media, investigate a wider range of research topics, and adopt different theories or models. Researchers should also implement a more complete and detailed systematic method for reviewing literature on social media research in China.

Strategic issues of big data analytics applications for managing health-care sector: a systematic literature review and future research agenda

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rajesh Kumar Singh ◽  
Saurabh Agrawal ◽  
Abhishek Sahu ◽  
Yigit Kazancoglu
Keyword(s):  
Health Care ◽  
Big Data ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Health Care Sector ◽  
Future Research ◽  
Research Gaps ◽  
Content Type

PurposeThe proposed article is aimed at exploring the opportunities, challenges and possible outcomes of incorporating big data analytics (BDA) into health-care sector. The purpose of this study is to find the research gaps in the literature and to investigate the scope of incorporating new strategies in the health-care sector for increasing the efficiency of the system.Design/methodology/approachFora state-of-the-art literature review, a systematic literature review has been carried out to find out research gaps in the field of healthcare using big data (BD) applications. A detailed research methodology including material collection, descriptive analysis and categorization is utilized to carry out the literature review.FindingsBD analysis is rapidly being adopted in health-care sector for utilizing precious information available in terms of BD. However, it puts forth certain challenges that need to be focused upon. The article identifies and explains the challenges thoroughly.Research limitations/implicationsThe proposed study will provide useful guidance to the health-care sector professionals for managing health-care system. It will help academicians and physicians for evaluating, improving and benchmarking the health-care strategies through BDA in the health-care sector. One of the limitations of the study is that it is based on literature review and more in-depth studies may be carried out for the generalization of results.Originality/valueThere are certain effective tools available in the market today that are currently being used by both small and large businesses and corporations. One of them is BD, which may be very useful for health-care sector. A comprehensive literature review is carried out for research papers published between 1974 and 2021.

scholarly journals INTEREST-FREE FINANCING IN AGRO-INDUSTRY: CONCEPTS, THEORIES, METHODS AND RESEARCH GAPS

2021 ◽  
Vol 9 (03) ◽  
pp. 84-94
Author(s):  
Kiki Yulianto ◽  
◽  
Sukardi a ◽  
Nastiti Siswi Indrasti ◽  
Sapta Raharja ◽  
...  
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
State Of The Art ◽  
Secondary Data ◽  
Future Research ◽  
Literature Study ◽  
Research Gaps ◽  
The Road ◽  
Road Map ◽  
Conference Papers

Interest-free financing in agro-industry is an exciting topic that has been developed by many researchers, but there is no clarity regarding the road map for future research. Therefore, formulations such as concepts, theories, methods, and research gaps, focusing on interest-free financing in agro-industry, are essential. This literature study was conducted using a systematic literature review method. The data used are secondary data from textbooks, theses/dissertations, conference papers, journals, scientific articles, and working papers. This study resulted in the formulation of the theory, concepts, and methods studied in the form of an explanation of 8 sub-topics of research gaps supported by references and explanations of state of the art. They are making it easier for researchers who have the same interest in developing and looking for novelties with the topic of interest-free financing research in the agro-industry.

scholarly journals How to Promote User Purchase in Metaverse? A Systematic Literature Review on Consumer Behavior Research and Virtual Commerce Application Design

2021 ◽  
Vol 11 (23) ◽  
pp. 11087
Author(s):  
Bingqing Shen ◽  
Weiming Tan ◽  
Jingzhi Guo ◽  
Linshuang Zhao ◽  
Peng Qin
Keyword(s):  
Consumer Behavior ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Future Trend ◽  
Influential Factors ◽  
Future Research ◽  
Research Gaps ◽  
Research Directions ◽  
Virtual Spaces ◽  
Application Design

Virtual commerce applies immersive technology such as augmented reality and virtual reality into e-commerce to shift consumer perception from 2D product catalogs to 3D immersive virtual spaces. In virtual commerce, the alignment of application design paradigms and the factors influencing consumer behavior is paramount to promote purchase of products and services. The question of their relation needs to be answered, together with the possible improvement of application design. This paper used a systematic literature review approach to synthesize research on virtual commerce from both application design and consumer behavior research, considering the promotion of purchase in virtual commerce settings. Throughout the review, influential factors to purchase and preeminent design artifacts were identified. Then, the research gaps were discovered by mapping the design artifacts to the influential factors, which can inspire future research opportunities on the synergy of these two research directions. Moreover, the evolution of virtual commerce research along with multiple directions were discussed, including the suggestion of meta-commerce as a future trend.

Unlearning and forgetting in organizations: a systematic review of literature

2019 ◽  
Vol 23 (5) ◽  
pp. 860-888 ◽  
Author(s):  
Adrian Klammer ◽  
Stefan Gueldenberg
Keyword(s):  
Literature Review ◽  
Systematic Literature Review ◽  
Future Research ◽  
Review Of Literature ◽  
Research Gaps ◽  
Content Type ◽  
Depth Of Knowledge ◽  
Analysis And Synthesis ◽  
Antecedents And Consequences ◽  
Different Levels

Purpose Although still under-researched and characterized by a fragmented understanding, unlearning and forgetting have recently received increased scholarly attention. The purpose of this systematic literature review is to survey and evaluate key works in the field of organizational unlearning and forgetting. Through analyzing and synthesizing common themes, this paper aims to highlight research gaps and avenues for future research. Design/methodology/approach This paper follows a systematic approach of identifying, analyzing and synthesizing pertinent literature in the field of organizational unlearning and forgetting. In total, 63 works were thoroughly reviewed. Findings This paper highlights different levels and scopes, as well as antecedents and consequences of organizational unlearning and forgetting. Even though unlearning and forgetting has gained increased attention, researchers still need to provide robust conceptual and empirical evidence to advance the field. Originality/value By structuring the analysis and synthesis around various constructs, theories, typologies and related themes, this paper outlines several research gaps and proposes avenues for further research. Additionally, this systematic literature review resulted in the development of a framework based on the intentionality and depth of knowledge loss, which allows future researchers to position their research and differentiate themselves from other literature in the field.

scholarly journals Business Intelligence and Business Value in Organisations: A Systematic Literature Review

2021 ◽  
Vol 13 (20) ◽  
pp. 11382
Author(s):  
Dignity Paradza ◽  
Olawande Daramola
Keyword(s):  
Literature Review ◽  
Data Quality ◽  
Systematic Literature Review ◽  
Business Intelligence ◽  
Dynamic Capabilities ◽  
Business Value ◽  
Future Research ◽  
Management Support ◽  
Critical Factors ◽  
Theoretical Frameworks

Organisations must derive adequate business value (BV) from Business Intelligence (BI) adoption to retain their profitability and long-term sustainability. Yet, the nuances that define the realisation of BV from BI are still not understood by many organisations that have adopted BI. This paper aims to foster a deeper understanding of the relationship between Business Intelligence (BI) and business value (BV) by focusing on the theories that have been used, the critical factors of BV derivation, the inhibitors of BV, and the different forms of BV. To do this, a systematic literature review (SLR) methodology was adopted. Articles were retrieved from three scholarly databases, namely Google Scholar, Scopus, and Science Direct, based on relevant search strings. Inclusion and exclusion criteria were applied to select ninety-three (93) papers as the primary studies. We found that the most used theoretical frameworks in studies on BI and BV are the Resource-Based View (RBV), Dynamic Capabilities Theory (DCT), Technology-Organisation-Environment (TOE), and Contingency Theory (CON). The most acknowledged critical factors of BV are skilled human capital, BI Infrastructure, data quality, BI application and usage/data culture, BI alignment with organisational goals, and top management support. The most acclaimed inhibitors of BV are data quality and handling, data security and protection, lack of BI Infrastructure, and lack of skilled human resource capital, while customer intelligence is the most acknowledged form of BV. So far, many theories that are relevant to BI and BV, critical factors, inhibitors, and forms of BV were marginally mentioned in the literature, requiring more investigations. The study reveals opportunities for future research that can be explored to gain a deeper understanding of the issues of BV derivation from BI. It also offers useful insights for adopters of BI, BI researchers, and BI practitioners.

Antecedents of Frontline Employees' Customer Orientation: A Comprehensive Review

2021 ◽  
Vol 5 (1) ◽  
pp. 50-70
Author(s):  
Björn A. Hüttel
Keyword(s):  
Literature Review ◽  
Empirical Research ◽  
Influencing Factors ◽  
Systematic Literature Review ◽  
Customer Orientation ◽  
Future Research ◽  
Frontline Employees ◽  
Comprehensive Review ◽  
Comprehensive Literature Review ◽  
Approaches To Study

This systematic literature review investigates the antecedents of frontline employees’ (FLEs) customer orientation (CO). In the literature various understandings of CO co-exist, which put an emphasis on different influencing factors and use different measurement approaches to study FLEs’ CO. The literature lacks a comprehensive literature review that structures and summarizes the fragmented empirical research on antecedents of FLEs’ CO. This study closes this gap by first, providing an extensive overview of the antecedents of FLEs’ CO, identifying and categorizing the factors that influence FLEs’ CO into four broad areas. Second, the study sheds light on the different understandings of CO and structures the fragmented literature. Based on the literature review, the study identifies avenues for future research in the field. Finally, the literature review gives guidance to managers by structuring starting points to enhance FLEs’ CO.

Supply chain flexibility and mass personalization: a systematic literature review

2019 ◽  
Vol 34 (8) ◽  
pp. 1791-1812 ◽  
Author(s):  
Luciano R. Novais ◽  
Juan M. Maqueira ◽  
Sebastián Bruque
Keyword(s):  
Supply Chain ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Future Research ◽  
Research Gaps ◽  
Chain Flexibility ◽  
Content Type ◽  
Supply Chain Flexibility ◽  
Flexible Processes ◽  
Mass Personalization

Purpose This paper aims to explore the current state of research on supply chain flexibility (SCF) and mass personalization (MP) to identify the literature findings to date, research gaps and to provide guidelines for future research in this area. Design/methodology/approach A systematic literature review of 64 papers was undertaken to address the use of SCF as a productive response to MP environments. The methodology used is made up of five steps: formulation of the research questions, identification of studies, selection and evaluation of studies, analysis and synthesis and presentation of the results. Findings Three main research topics have been identified: personalization levels and flexible processes in supply chain, where flexible processes in supply chain are analysed as a productive response to high levels of MP; supply chain collaborative processes for SCF and MP, where product co-creation and relationships between supply chain members is analysed; and SCF and MP enabling technologies, in which technologies to support MP implementation and SCF are considered. Each of these three main topics have been divided into research lines and research sublines that allowed identifying a positive relationship between the SCF and the MP strategies. Research limitations/implications Systematic literature review is a methodology reliable and recommended by a large number of scientific papers. However, it depends on available and accessible research studies and the researcher’s criteria. The selection of certain criteria for inclusion and exclusion of papers introduces publication bias, which should be considered an intrinsic limitation to systematic literature review. Originality/value The main literature findings in each research line and subline related to the SCF-MP relationship are identified and analysed. Furthermore, research gaps and further research lines in the SCF-MP area are highlighted. The information presented in this paper improves the literature on the advances in the SCF use as a productive response to MP environments.

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