Knowledge Management & It's Origin, Success Factors, Planning, Tools, Applications, Barriers and Enablers

2020 ◽  
Vol 16 (1) ◽  
pp. 43-82 ◽  
Author(s):  
Animesh Agrawal ◽  
Suraj Kumar Mukti
Keyword(s):  
Knowledge Management ◽  
Success Factors ◽  
Implementation Strategies ◽  
Successful Implementation ◽  
Research Papers ◽  
Factors Affecting ◽  
The Past ◽  
Research Article ◽  
Discrete Manner

Over of the past several years, there have been rigorous discussions about the significance of knowledge management (KM) within the organization and the society. The management of knowledge is endorsed as a significant and essential factor for organizational existence and maintenance of ambitious strength. This article provides an in-depth knowledge of factors affecting KM. Literatures from 1992 to 2018 are covered in this article, 169 research papers have been explored which are related to classification of knowledge, factors affecting KM, KM tools and its planning & application. Various frameworks related to the successful implementation of KM and KM implementation tools proposed by previous authors are presented in this research article. KM is defined, classification of KM is presented, factors affecting KM are shown and its implementation strategies & tools are elucidated in available literatures in discrete manner.

Critical Success Factors in Lean Implementation – A Maltese Context

2021 ◽  
Vol 5 (1) ◽  
pp. 81-103
Author(s):  
Michael Saliba
Keyword(s):  
Critical Success Factors ◽  
Success Factors ◽  
Successful Implementation ◽  
High Failure Rate ◽  
Lean Implementation ◽  
The Past ◽  
Critical Success ◽  
Systematic Methodology ◽  
Rate Research ◽  
Research Endeavour

For the past 30 years, Lean has become popular throughout organisations across the globe. Based on the Toyota Production System (TPS), Lean is a proven systematic methodology to reduce waste in processes, optimise efficiency and ensure quality in the end products. Although Lean has been proven to be a successful methodology, it also has a high failure rate. Research has identified a range of critical success factors (CSF) that are crucial towards the successful implementation of Lean. This research endeavour takes a qualitative approach, using Grounded Theory (GT) to investigate Lean implementation in Maltese organisations and to determine whether established CSFs are applicable to the Maltese context. Participants from the manufacturing, catering, and logistics industries are interviewed, with the data coded and analysed using MAXQDA2020. The findings suggest the importance of leadership as a catalyst in driving change within an organisation to foster a culture of continuous improvement.

Toward a Conceptual Framework for Verification and Analysis of Effective Factors in Successful Implementation of Electronic Banking

2010 ◽  
pp. 114-131
Author(s):  
Mirza Hassan Hosseini ◽  
Ali Ghorbani
Keyword(s):  
Conceptual Model ◽  
Success Factors ◽  
Human Life ◽  
Successful Implementation ◽  
Structural Factors ◽  
Electronic Banking ◽  
Factors Affecting ◽  
Structural Content ◽  
3C Model

Nowadays, e-banking plays an important role in e-society and human life. Imagine an e-society without e-banking is not possible. The e-banking is considered as an enabler factor to e-business, e-commerce, e-government and other e-initiatives. Despite the pivotal role of e-banking in our lives, yet a comprehensive conceptual model of electronic banking success factors has not been provided by the researchers. The present chapter is trying to provide a comprehensive conceptual model by categorizing factors affecting implementation of electronic banking. In this regards, the factors affecting implementation of electronic banking was classified based on Co-structural factors, Content factors and Context factors. We called this conceptual model as the Tri-Category (3C) Model. The questionnaire used for gathering data. The results showed that there is a positive relationship between successful implementation of e- Banking and attention to Co-structural, Content and Contextual factors. At the end of chapter, several recommendations have been offered to implementing successful E-banking.

Developing a measurement instrument of knowledge management implementation in the Iranian oil industry

Kybernetes ◽  
2018 ◽  
Vol 47 (10) ◽  
pp. 1874-1905 ◽  
Author(s):  
Behzad Ghasemi ◽  
Changiz Valmohammadi
Keyword(s):  
Knowledge Management ◽  
Business Strategy ◽  
Success Factors ◽  
Relevant Literature ◽  
Measurement Instrument ◽  
Oil Industry ◽  
Successful Implementation ◽  
Content Type ◽  
Road Map ◽  
Top Managers

Purpose The purpose of this paper is to develop a measurement instrument toward knowledge management (KM) implementation in the Iranian oil industry. Design/methodology/approach Based on an in-depth study of the relevant literature, the critical success factors (CSFs) related to the sub-factors were identified. Then, exploratory and confirmatory factor analysis was used to validate the instrument. Finally, based on the developed instrument, the KM implementation was evaluated in the subsidiaries of the Iranian oil industry. Findings The obtained results reveal the 13 factors as follows: human resource management; KM processes; information technology; business strategy; intellectual capital; KM system; executive practices of KM; management information system; culture; partnership and cooperation with business partners; KM road map; leadership commitment and support; and organizational environment. Research limitations/implications As this study was conducted in the Iranian oil industry, cautious should be taken regarding the generalizability of the results. Practical implications The proposed instrument can help policymakers and top managers of the subsidiaries of Iranian oil industry in successful implementation and measurement of their KM practices. Originality/value Identification and measurement of the CSFs of KM implementation through developing a comprehensive instrument in the context of the Iranian oil industry.

Knowledge management in improving business process: an interpretative framework for successful implementation of AI–CRM–KM system in organizations

2020 ◽  
Vol 26 (6) ◽  
pp. 1261-1281 ◽  
Author(s):  
Sheshadri Chatterjee ◽  
Soumya Kanti Ghosh ◽  
Ranjan Chaudhuri
Keyword(s):  
Knowledge Management ◽  
Business Process ◽  
Success Factors ◽  
Successful Implementation ◽  
Content Type ◽  
Critical Success ◽  
Crm System ◽  
Leadership Support ◽  
Adequate Fund ◽  
Interpretative Framework

PurposeThe purpose of this paper is to identify the critical success factors (CSFs) for AI-integrated CRM system for better knowledge management (KM) in organizations to improve business process.Design/methodology/approachThe factors critical for adoption of AI-integrated CRM system for efficient knowledge management are innumerable. The salient factors may be identified by several means. Methods like brainstorming and Delphi have been applied here. Sixteen CSFs have been identified. Then the interrelationship among these 16 factors, levels of their importance and the principal driving factors have been established by interpretative structural modelling (ISM) methodology.FindingsThe results show that out of 16 CSFs, leadership support, adequate fund and support of functional area leads are the most important CSFs for AI–CRM–KM integration.Practical implicationsThe results show that support of top management is essential for successful adoption of AI-integrated CRM system for better knowledge management to improve the business process.Originality/valueThis paper has taken a novel attempt to identify CSFs for AI-integrated CRM adoption for efficient knowledge management system in organizations for improvement of business process and to establish interrelationship among those CSFs with the help of ISM methodology.

scholarly journals The determinants of organizational change management success: Literature review and case study

2021 ◽  
Vol 13 ◽  
pp. 184797902110162
Author(s):  
Abdelouahab Errida ◽  
Bouchra Lotfi
Keyword(s):  
Organizational Change ◽  
Literature Review ◽  
Change Management ◽  
Success Factors ◽  
Successful Implementation ◽  
Change Initiatives ◽  
Organizational Change Management ◽  
Factors Affecting ◽  
Change Models ◽  
Research Action

The main purpose of this study is identifying the various factors affecting change management success, as well as examine their relevance in the case of a Moroccan construction company. A combination of a literature review and research action was employed to this end. Specifically, an in-depth review of 37 organizational change management models was conducted to identify the factors that affect change management success. Additionally, a research action approach validated the identified factors. Several factors that affect organizational change management success were identified and categorized into 12 categories relevant to the successful implementation of organizational change initiatives within the case company. While further research is needed to explore the relevance of the identified factors in other organizations and sectors, this study provides an integrated understanding of change management success based on the analysis of various organizational change models. Understanding success factors can help managers implement change initiatives in their organizations effectively.

Guidelines for Selecting Appropriate Knowledge Management System Implementation Frameworks

2020 ◽  
Vol 16 (4) ◽  
pp. 81-108
Author(s):  
George Maramba ◽  
Hanlie Smuts
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Success Factors ◽  
Business Processes ◽  
Knowledge Management System ◽  
Management Systems ◽  
Successful Implementation ◽  
Knowledge Management Systems ◽  
Implementation Framework ◽  
Modern Business

The preservation of knowledge is a universal requirement for every organisation that strives to gain a competitive advantage. Knowledge management systems are a modern business enabler and driver of success. Furthermore, the implementation of knowledge management systems is a comprehensive process which integrates people, business processes, the business universe, technology, and customers. However, some evidence suggests that organisations are investing a multiplicity of resources in implementing knowledge management systems with little success. Therefore, the aim of this study is to identify and understand the types of frameworks available for implementing knowledge management systems and present a comprehensive implementation framework including the relevant critical success factors and measurement tools that organisations may use for implementing knowledge management system projects. The successful implementation of knowledge management systems lie in the adoption of a suitable strategy and well-defined framework.

scholarly journals Factors Affecting the Successful Implementation of E-Government on Network Documentation and Legal Information Website in Riau

2018 ◽  
Vol 12 (1) ◽  
pp. 51 ◽  
Author(s):  
Muhammad Ikhsan Wibowo ◽  
Albertus Joko Santoso ◽  
Djoko Budiyanto Setyohadi
Keyword(s):  
Structural Equation ◽  
Success Factors ◽  
Provincial Government ◽  
Equation Modeling ◽  
Successful Implementation ◽  
Legal Information ◽  
Factors Affecting ◽  
Positive Effects ◽  
Use Of Technology ◽  
Efficient Information

Network documentation and legal information website is a form of e-government applications such as Jaringan Dokumentasi dan Informasi Hukum (JDIH). JDIH website must be designed to be an effective and efficient information system. This study aims to determine the success factors of the implementation of JDIH website. The DeLone and McLean model and the Unified Theory Acceptance and Use of Technology (UTAUT) are the models used in this study. The case study is conducted in the Riau legal and human rights office. Data are obtained through questionnaires from 252 respondents in the Riau provincial government and some communities. The analysis uses Structural Equation Modeling (SEM) and Analysis of Moment Structure (AMOS). The results of this study show that nine hypotheses have positive effects. Meanwhile, four hypotheses have no positive effects on the success and use of JDIH website. The findings of this research will be used as a reference inthe development of JDIH website in the future.

scholarly journals Enhancing organizational performance in the telecommunication industry in Saudi Arabia

2021 ◽  
pp. 843-848 ◽  
Author(s):  
Yuen Yee Yen ◽  
Ahmed Jafar Salleh Shatta
Keyword(s):  
Saudi Arabia ◽  
Knowledge Management ◽  
Organizational Performance ◽  
Success Factors ◽  
Telecommunications Industry ◽  
Telecommunication Industry ◽  
Successful Implementation ◽  
Management Level ◽  
Insight Into ◽  
Survey Questionnaires

The aim of this study is to provide an insight into the factors that influence the successful implementation of knowledge management and organizational performance in Saudi Arabia’s telecommunications industry. One thousand copies of survey questionnaires were sent to targeted telecommunication organization and they were distributed by hand. Middle management level was chosen to participate in this study due to their importance as stressed by many knowledge management researchers. Out of the 1000 questionnaires distributed, 441 complete questionnaires were successfully collected and used for data analysis. There is still a lack of the knowledge management research in the Saudi Arabia context. The present research focus-es on telecommunication industry in Saudi Arabia. The result of this research will be able to provide an insight into what are the overall perception overall perception of knowledge management and how various knowledge management elements (preliminary success factors, strategies and processes) affect the successful implementation of knowledge management and its organizational performance among the telecommunication organizations in Saudi Arabia. The findings are useful for the telecommunication industry. The present research serves as one of the pioneer studies that focuses on telecommunication industry in Saudi Arabia. The empirical insights from this study contributes to successful implementation of knowledge management in the telecommunication industry in Saudi Arabia.

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