scholarly journals Mobile Government in Saudi Arabia

2016 ◽  
Vol 8 (3) ◽  
pp. 18-37
Author(s):  
Anan Alssbaiheen ◽  
Steve Love
Keyword(s):  
Saudi Arabia ◽  
Developed Countries ◽  
Public Access ◽  
Security And Privacy ◽  
Structured Interviews ◽  
Government Services ◽  
The People ◽  
Challenges And Opportunities ◽  
The Government ◽  
Willingness To Use

M-government has gained increasing global attention in recent years, especially among developed countries, as a mechanism to reduce costs, increase effectiveness and improve public access to governmental services. The concept is increasingly being adopted in developing countries, however it faces different challenges and opportunities. This study explores the opportunities and challenges for the deployment of mobile government (M-government) services in Saudi Arabia. Collecting data from 77 semi-structured interviews, this study found that there are many opportunities for M-government in the country, requiring increasing awareness amongst the people about the government initiatives of mobile government services and promoting willingness to use these services. This study also highlights different barriers faced by M-government in Saudi Arabia, including issues of internet quality and speed, customization of services and data security and privacy as well as infrastructural challenges and bureaucratic attitude of government departments.

scholarly journals Performance of e-Governance in Indian Economy

2010 ◽  
pp. 46-50
Author(s):  
N. Swapna
Keyword(s):  
Time Delays ◽  
Public Access ◽  
Government Policies ◽  
Access To Information ◽  
The Public ◽  
Government Services ◽  
Agriculture Sector ◽  
The People ◽  
The Government ◽  
Technology Policies

E-Governance or “electronic governance” is defined as the delivery of Government services and information to the public, using the electronic means including the dissemination of information to the people and the agencies. In India the concept ‘e-governance’ began with National Informatics Center’s efforts to connect all district headquarters though computers in 1980s. In 2002 it further proposed the setting up an Indian portal for public access to information on various aspects of government functioning. e-governance promotes the efficiency, enforces accountability, brings transparency in the working of the government system and reduces time delays; All important government policies are useful to people, e-governance also beneficial to the citizens. It involves technology, policies and infrastructure. This paper reveals the performance of e-governance in India in the context of its role in Agriculture sector, rural development and promoting social welfare.

scholarly journals Exploring the Potential Factors Influencing the Adoption of M-Government Services in Saudi Arabia: A Qualitative Analysis

2016 ◽  
Vol 11 (8) ◽  
pp. 56 ◽  
Author(s):  
Raed Alotaibi ◽  
Luke Houghton ◽  
Kuldeep Sandhu
Keyword(s):  
Saudi Arabia ◽  
Qualitative Study ◽  
Relevant Literature ◽  
Decision Makers ◽  
Intention To Use ◽  
Structured Interviews ◽  
Government Services ◽  
Factors Influencing ◽  
Tam Model ◽  
Potential Factors

<p>In Saudi Arabia, Mobile government (m-government) is in its infancy. This study aims to explore potential factors influencing adoption of m-government services in Saudi Arabia to improve future implementation. The review of the relevant literature revealed a lack of research regarding the factors that may potentially influence the adoption m-government services in Saudi Arabia by using TAM model based on the perspective of experts in Yesser. To examine relationships between external factors and behavioural intention to use (BIU) in the TAM model, a qualitative study was conducted using semi-structured interviews with five experts from Yesser. Analysis demonstrated that the factors of trustworthiness, usage experience, awareness and security might influence the adoption of m-government services in Saudi Arabia. The results of the qualitative study also demonstrated that enjoyment does not influence the adoption of m-government services in Saudi Arabia. These findings may help decision makers in Saudi government to improve future implementation of m-government services.</p>

scholarly journals Teaching in a Polarized Islamic Society: A Phenomenological Study of the Christian School Teachers in the Gujrat City

2021 ◽  
Vol VI (III) ◽  
pp. 45-52
Author(s):  
Maimoona Anjum ◽  
Yaar Muhammad ◽  
Arjumand Rauf
Keyword(s):  
Phenomenological Study ◽  
Language Teachers ◽  
Structured Interviews ◽  
The People ◽  
Conversion To Islam ◽  
Christian Teachers ◽  
Muslim Majority ◽  
The Government ◽  
Derogatory Language ◽  
Islamic Society

The Islamic Republic of Pakistan is also home to other religious minorities. Since Independence, these minorities have played a significant role in serving the nation through different professions, and teaching is one of them. Yet, there is a growing concern regarding how well and respectfully they are accommodated in a Muslim majority society. This phenomenological research study explores the perspectives of Christian teachers concerning their difficulties in dealing with students and parents of different religions and their support needs. Ten teachers were purposively selected for semi-structured interviews. Content analysis revealed that although most teachers were satisfied with working conditions and the behaviors of students and parents with them, few of them highlighted the issues of forced conversion to Islam and usage of derogatory language. Teachers also suggested that there is a need to change the mindset of the people through education, and the government should provide more opportunities to minorities.

scholarly journals Customer's Adoption of Mobile Government Services: The Role of Trust and Information Privacy

2021 ◽  
Vol 9 (1) ◽  
pp. 20-27
Author(s):  
Dr. Sulaiman Althuwaini ◽  
Dr. Mohamed Saleh Salem
Keyword(s):  
Saudi Arabia ◽  
Technology Acceptance ◽  
Mobile Services ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Mobile Technologies ◽  
Security And Privacy ◽  
Intention To Use ◽  
Government Services ◽  
The Impact

The purpose of the study is to examine the factors that impact the intention of Saudi citizens to use a mobile government smartphone application (Absher). Saudi Arabia seeks to invest and develop the infrastructure of the government’s mobile services, to be one of the leading countries in the region. Smartphone applications backed by mobile technologies have changed mobile services use which permit anywhere at any time access. Drawing on technology acceptance theories and relevant literature, this study developed and tested a structural model that integrates factors perceived usefulness, perceived ease of use, perceived privacy and trust in order to investigate the predictors of Absher use intention in the Saudi Arabia. The proposed model is tested using structural equation model (SEM) on data collected using an online questionnaire. Statistical analysis revealed that intention to use Absher was significantly associated with perceived trust, security and privacy, ease of use, and usefulness. Drawing on the technology acceptance model and trust theory, this study develops and empirically examines a model for users' intention to use mobile government services. This study contributes to the marketing literature by examining the impact of PU, PEOU and trust on mobile government services acceptance in developing countries.

scholarly journals Analysis of the Actions and Motivations of a Community during the 2017 Torrential Rains in Northern Kyushu, Japan

2020 ◽  
Vol 17 (7) ◽  
pp. 2424
Author(s):  
Atsuko Nonomura ◽  
Kazuhito Fujisawa ◽  
Mari Takahashi ◽  
Hideo Matsumoto ◽  
Shuichi Hasegawa
Keyword(s):  
Disaster Risk ◽  
Rainfall Event ◽  
Personal Observation ◽  
Structured Interviews ◽  
Community Members ◽  
Power Outage ◽  
The People ◽  
Weather Events ◽  
Resilient Communities ◽  
The Government

Damage caused by weather events has increased dramatically across the world in recent years. In the case of Japan, record-breaking rainfall has caused devastating damage almost every year since 2014; many people have been killed in these disasters. To better prepare for future heavy rainfalls, we need to discover how to prepare for disasters and mitigate damage by learning from examples in resilient communities. In 2017, torrential rains hit Toho Village in northern Kyushu, and the people as a whole responded well to avoid disastrous outcomes. We studied the actions and motivations of residents of Toho during this rainfall event by conducting semi-structured interviews in November 2017. The interviewees indicated that their motivation for evacuating was “personal observation of the danger” or “communication with neighbors”. Communication within the community was found to be an important factor that enabled the safe evacuation of community members, even without notice of the disaster risk and/or in the absence of timely information from the government because of a power outage. Knowledge of local landforms would be also helpful to reinforce appropriate actions and precautions needed during a disaster.

Direct vs indirect e-government adoption: an exploratory study

2018 ◽  
Vol 20 (2) ◽  
pp. 149-162 ◽  
Author(s):  
Rajiv Kumar ◽  
Amit Sachan ◽  
Arindam Mukherjee
Keyword(s):  
Developed Countries ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Government Officials ◽  
Content Type ◽  
Government Services ◽  
Factors Influencing ◽  
The Government ◽  
The Needy

Purpose The purpose of this study is to investigate the factors that influence direct and indirect adoption of e-government services in India. Design/methodology/approach A conceptual model has been proposed by integrating the factors influencing adoption of e-government services from extant literature. A quantitative technique is used for the purpose of the study. Findings The study classifies e-government adoption in two types: direct adoption and indirect adoption. The study has found that there is some difference between the factors influencing direct and indirect e-government adoption. Perceived awareness, perceived usefulness, trust in internet, trust in government and social influence are found to be positively correlated to direct and indirect e-government adoption. Availability of resources, computer self-efficacy, perceived ease-of-use, perceived compatibility, multilingual option and voluntariness are positively correlated to direct e-government adoption and negatively correlated to indirect e-government adoption. Perceived image is found to be significant for direct e-government adoption but non-significant for indirect adoption. Trust in intermediary is found to be significant only for indirect e-government adoption. Research limitations/implications The sample size of 382 may not be a proper representation of a country like India, which has huge diversity and is densely populated. The study has been conducted in India, which is a developing country. The result might not be significant for developed countries. Practical implications The findings of this study provide useful insights into the decision-making process of e-government users in India and similar emerging economies. These findings can be important for government officials tasked with providing e-governance services. Originality/value Despite the digital divide, how the government is expecting its citizens to access e-government services and derive benefits and how the needy will be able to cope with the mandatory e-government services is an interesting topic to study. This leads to a new concept of indirect adoption.

Key Challenges of E-Government Adoption in Less Developed Countries

2012 ◽  
Vol 3 (4) ◽  
pp. 31-39 ◽  
Author(s):  
Raja Yahya Al Sharief
Keyword(s):  
Saudi Arabia ◽  
New Technology ◽  
Developed Countries ◽  
Transformation Process ◽  
Successful Implementation ◽  
Less Developed Countries ◽  
Policy Makers ◽  
Government Program ◽  
Government Project ◽  
The Government

The Government of Saudi Arabia has given a great attention to the e-Government program and the transformation process that leads to the successful implementation of such program in Saudi Arabia. Meanwhile, in recent years e-Government has been the favourable theme for numerous studies and reports. Yet, there is a lack of systematic empirical evidence regarding the key challenges for the e-Government implementation in less developed countries in general and in Saudi Arabia in particular. Consequently, this paper is an exploratory attempt that seeks to analyse the key challenges for implementing e-Government project in Saudi Arabia, as well as to establish the main obstacles to the deployment of such new technology and the associated causes and possible solutions to avoid potential drawbacks and overcome all problems. Using a sample of 50 experts, the author found that trust is the first factor inhibiting wider adoption of e-Government application in Saudi Arabia. The results of this study have major implications for policy makers, as they suggest the notion that the e-Government applications will not work without building a solid trust foundation with citizens.

scholarly journals MSME’s Sector in India: Challenges and Opportunities

2016 ◽  
Vol 4 (3) ◽  
pp. 612
Author(s):  
E. Upendar ◽  
K. Ramulu
Keyword(s):  
Poverty Reduction ◽  
Raw Materials ◽  
Small And Medium Enterprises ◽  
Secondary Data ◽  
Fuel Prices ◽  
The People ◽  
Challenges And Opportunities ◽  
The Government ◽  
Employment Potential ◽  
Medium Enterprises

<div><p><em>Micro Small and Medium Enterprises include Khadi, Village and Rural Enterprise. Today Millions of people depending upon MSMEs sector. Indian MSMEs are contributing regarding 45% manufacturing output and 40% exports. Every year 8-9% of GDP contributing to developing the nation.This sector is providing employment second largest after agriculture. The main advantage of this sector is employment potential low capital. MSMEs sector contributing develop the country but every day facing a number of challenges like the High cost of Raw materials, collateral requirements, Competition from domestic and foreign markets, Increased fuel prices, lack of credit facilities from financial institutions, etc. Due to the financing problems, every day 79 MSMEs are falling in sickness. The government took many initiatives for this sector but still problems persist. There are many opportunities in this sector for budding entrepreneurship but due to the many challenges the MSMEs sector is still unable to survive.The study is based on secondary data only. Every year this sector is worldwide generating 3, 000 employment opportunities for the people. The MSMEs sector is playing important role in poverty reduction and regional imbalances.Still today the Government of India took there are many initiatives to develop this sector but still the problems are encountering this sector.</em></p></div>

scholarly journals Opportunities and Challenges of Online Banking in Nepal

The Batuk ◽  
2021 ◽  
Vol 7 (2) ◽  
pp. 37-51
Author(s):  
Sanita Mastran
Keyword(s):  
Banking Sector ◽  
Banking System ◽  
Negative Influence ◽  
Advanced Technology ◽  
Security And Privacy ◽  
Structured Interviews ◽  
Banking Services ◽  
Challenges And Opportunities ◽  
Technological Developments ◽  
Self Administered Questionnaire

This descriptive study aims at exploring the challenges and opportunities of e-banking in the Nepalese banking sector. The required data are collected from bank employees by applying a self administered questionnaire, semi-structured interviews and the desktop research. The findings demonstrate that banks expand to e-banking services in order to remain competitive, to update themselves with new technological developments and to minimize transaction cost and to facilitate customers. The major challenges faced the e-banking customers are non-familiarity with advanced technology, internet connection problems, problems regarding security and privacy. These challenges have a negative influence on the adoption of e-banking services by customers in Nepal. To overcome the challenges, Nepalese banking industry should invest on adopting the most secured and trustworthy e-banking system and educating customers on the use and importance of e-banking regularly.

scholarly journals An Investigation of the E-Services Quality provided by Kuwait Government Portal

2021 ◽  
Vol 10 (2) ◽  
pp. 907-915
Keyword(s):  
Service Quality ◽  
Structured Interviews ◽  
Online Questionnaire ◽  
Government Services ◽  
Online Portal ◽  
Service Quality Evaluation ◽  
The Government ◽  
Government Portal ◽  
High Level

The unlimited development and extensive use of ICT has helped governments around the world to innovate and improve public services through the advantages of egovernment services. First step of this study was an attempt to measure the quality of e-services provided by the usercentric Kuwait Government Online Portal through investigating the quality standards of e-government services and different quality dimensions of e-government services as identified in the literature. Post examining E-service quality models one model was selected and used to validate the quality of e-services provided by the Kuwait Government Online Portal. A survey was presented to 486 valid participants through an online questionnaire. The result of the survey in general showed a diverse quality results which was around the range of “Neutral”. This could be due to having a large number of diverse e-services provided by more than 60 government agencies all enclosed in the Kuwait Government Online Portal. The second step of this study was to validate the result from the survey through conducting a semi-structured interviews by the authors with three top management officials at the government entity responsible for implementing e-government program in Kuwait. The interviews have revealed interesting insights, namely the existence of strong presence of silo-mentality in government entities which could be the main cause for not achieving integrated e-services. Future work will include studying specific e-services and defining suitable categorization that helps in determining their quality. The model that was used in this study was based on high-level dimensions that needs to be broken down into subdiminutions that could contribute to increasing the accuracy of the results of e-service quality evaluation. In addition, measuring the effect of silo-mentality of the government over the quality of e-services in Kuwait is desirable.

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