A Framework for Assessing Enterprise-Wide SOA Implementation Readiness

2013 ◽  
Vol 9 (2) ◽  
pp. 21-37 ◽  
Author(s):  
Mahshitah Abdul-Manan ◽  
Peter Hyland

Many vendors have acclaimed Service Oriented Architecture (SOA) as a better way to design and build enterprise-wide information systems (EWIS). While these claims may be true in the private sector, there is scant evidence in the literature for the same success in the public sector. The adoption of Enterprise-wide SOA (ESOA) as the dominant development paradigm within an organization often requires significant organizational changes, which are difficult to achieve in the public sector, with its strict hierarchies and departmental independence. Although many government departments are beginning to adopt this new paradigm, the literature does not provide a suitable ESOA implementation readiness framework for use in the public sector. This research proposes a framework based on Critical Success Factors (CSFs) and a CSF scorecard to evaluate an organisation’s ESOA implementation readiness. The framework and scorecard were tested in a test case in the Malaysian government, and the results validate the accuracy and usefulness of both the CSF Framework and the CSF Scorecard.

2016 ◽  
Vol 8 (12) ◽  
pp. 21 ◽  
Author(s):  
Omar Mohamed Bukamal ◽  
Rami Mohammad Abu Wadi

<p>This study aims empirically to analyze the critical factors that impact the success of ERP system implementation in the public sector in the Kingdom of Bahrain and to clarify the benefits gained from the implementation. The study used a detailed questionnaire as a measuring instrument across the sample group to measure two main variables, the first being critical success factors (CSFs), and the second whether ERP implementation was successful or not. The CSFs are top management commitment and support, ERP system matching organization, business process re-engineering, vendor support, and training users.</p>Those factors found to have a significant impact on ERP system implementation and the results illuminate the high level of success in implementing ERP systems. While simultaneously demonstrating that an organization with a functioning ERP system does not achieve the desired benefits by default, but rather the organization requires certain Critical Success Factors (CSFs) to be present and in effect for those benefits to be achieved.


2014 ◽  
Author(s):  
Higor M. Santos ◽  
Carina F. Alves ◽  
George F. Santos ◽  
André L. Santana

Business Process Management involves theoretical and operationalelements from different areas, being a multidisciplinary field. In previousstudies, we identified critical success factors of BPM initiatives in BrazilianPublic Organizations. In this work, we intend to investigate how to managethese factors. To achieve this goal, we performed a focus group with fiveprofessionals with experience in BPM initiatives within the public sector. Themain contribution of this study is to fill the gap in the literature concerningcritical success factors for BPM initiatives in public organizations.


Author(s):  
Asma I. Magaireah ◽  
HidayahSulaiman HidayahSulaiman ◽  
Nor’ashikin Ali

The BI is a new trend in public sector organizations that requires investigating the critical success factors (CSFs) which would provide a sound guidelines for determining the criteria to be considered during BI implementation. However, there is no sufficient empirical evidences that provide better understanding of the CSFs for the BI implementation in public sector organizations. This paper aims to identify the CSFs for BI system in the context of public sector organizations. This study adopts a mixed method approach using survey research method and qualitative interview using Jordanian public sector organization case. The findings of this research revealed that top management support, clear vision and strategic planning, team skills, user participation, organizational structure, user access and development technology are the most critical factors to BI implementation success in the public sector organizations. The findings of this study could assist the practitioners in the public sector organizations in planning, managing and implementing their BI projects properly by focusing on those CSFs of BI systems that provide them a better understanding to address issues and concerns related to BI implementation.


2019 ◽  
Vol 14 ◽  
pp. 2395-2414 ◽  
Author(s):  
Asma Ibrahim Magaireh ◽  
Hidayah Sulaiman ◽  
Nor’ashikin Ali

The BI is a new trend in public sector organizations that requires investigating the critical success factors (CSFs) which would provide a sound guidelines for determining the criteria to be considered during BI implementation. However, there is no sufficient empirical evidences that provide better understanding of the CSFs for the BI implementation in public sector organizations. This paper aims to identify the CSFs for BI system in the context of public sector organizations. This study adopts a mixed method approach using survey research method and qualitative interview using Jordanian public sector organization case. The findings of this research revealed that top management support, clear vision and strategic planning, team skills, user participation, organizational structure, user access and development technology are the most critical factors to BI implementation success in the public sector organizations. The findings of this study could assist the practitioners in the public sector organizations in planning, managing and implementing their BI projects properly by focusing on those CSFs of BI systems that provide them a better understanding to address issues and concerns related to BI implementation.


2020 ◽  
Vol 1 (1) ◽  
Author(s):  
Sabeen Masood ◽  
Fatima Khalique ◽  
Bushra Bashir Chaudhry ◽  
Abdul Rauf

Cloud computing has emerged as a powerful new technology. The processing and computation power embedded in the cloud technology is not only flexible but also infinitely scalable and cost effective. Service oriented architecture (SOA) is a perfect stage for cloud computing. SOA has allowed customers and organizations to achieve cloud computing and reap its benefits that would not have been possible through any other architecture. This paper discusses the concept and importance of service oriented cloud computing by highlighting possible architectures, their benefits and critical success factors.


Author(s):  
Konstantinos Koumaditis ◽  
Marinos Themistocleous

Information Technology (IT) projects are more and more aligned with business goals. Service Oriented Architecture (SOA) was introduced to achieve this, align business with IT, and increase IT flexibility, reuse of services in more manageable way. Unfortunately, healthcare organisations that have adopted SOA have yet to benefit from their investment. Industry analysts and academics agree that SOA Governance is a critical success factors for SOA projects. Addressing the substantial research gap, this chapter investigates longstanding challenges and proposes a SOA Governance framework as a way to improve IT/SOA success and guide the alignment of IT and business. The authors present a systematic synthesis of the latest research findings and professional experience on SOA Governance considerations for successful IT projects.


2018 ◽  
Vol 16 (2) ◽  
pp. 337-359
Author(s):  
Helmut Wanivenhaus ◽  
Jure Kovač ◽  
Anja Žnidaršič ◽  
Igor Vrečko

Although research interest in project management is increasingly directed at analyzing development trends in different business environments, the public sector in this respect has received surprisingly little intention. This paper analyzes the perception of the relevance of particular project management critical success factors among project managers and other project stakeholders in the public sector with relatively high organizational project management maturity. The main focus of research is the city of Vienna and its construction projects. An extensive quantitative survey showed the changing perceptions of the key projects’ success factors—namely, strengthening the importance of developing soft skills and stakeholders’ management.


2017 ◽  
Vol 8 (1) ◽  
pp. 347-352 ◽  
Author(s):  
Fakije Zejnullahu ◽  
Indrit Baholli

Abstract Use of Innovation of ICT in activities of the public sector, referred to as e-Government, has helped governments to improve their services to citizens, to businesses and to government units by making them more qualitative and easily accessible. The initiative of e-Government in Kosovo was identified as a priority of the government in 2008 and since then a number of projects have been implemented, amongst them the System for Electronic Archiving of Document (SEAD). Since the partial or full failure of implementation of e-government projects is very frequent phenomenon in developing countries, the identification of success and failure factors of projects is necessary in order to address them on time. In this study are assessed the level of success of implementation of SEAD and are identified the critical success and failure factors of this system through seven dimensions ITPOSMO by using the Design Reality Gap Analysis. By measuring the design-reality gap across seven dimensions, we have assessed the success of the implementation of SEAD, which scored 18.05. Results from this study indicate that if no action is taken to reduce the size of gaps, particularly the gap in dimensions “Processes” and “Staffing and Skills”, project risks falling in the category “Partial Failure”. Findings from this research will serve to reduce the risks that may affect the successful implementation of e-governance in Republic of Kosovo, and also will serve other researchers in identifying the failure and success factors of e-Government in developing countries.


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