A Case Study of How Stakeholder Management Influenced Project Uncertainty Regarding Project Benefits

2012 ◽  
Vol 3 (2) ◽  
pp. 21-37 ◽  
Author(s):  
Hans Petter Krane ◽  
Asbjørn Rolstadås ◽  
Nils O.E. Olsson
Keyword(s):  
Case Studies ◽  
Stakeholder Management ◽  
Media Attention ◽  
Project Documentation ◽  
External Stakeholders ◽  
Project Uncertainty

The influence of stakeholders and stakeholder management on project uncertainty is examined, and particularly uncertainty regarding functionality delivered by projects. The case studies, two projects in the Norwegian Rail Authority (Jernbaneverket), included interviews with representatives of internal and external stakeholders and also examination of project documentation. In addition, conflicts and use of power between stakeholders in the projects were studied. The projects actively managed relations with external stakeholders, thereby reducing the risks of negative media attention and neighbour disputes, and also cost and time overruns that such disputes may cause. Both of the projects focused on risk reductions regarding costs and time schedules, and less on the functionality delivered by the project. While mastering potential conflicts with external stakeholders well, the largest project appears to have handled internal disputes less convincingly. The smaller project handled internal disputes well, but experienced problems concerning both costs and time schedules.

scholarly journals External Stakeholder Management Strategies and Resources in Megaprojects: An Organizational Power Perspective

2019 ◽  
Vol 50 (6) ◽  
pp. 625-640 ◽  
Author(s):  
Johan Ninan ◽  
Ashwin Mahalingam ◽  
Stewart Clegg
Keyword(s):  
Stakeholder Management ◽  
Management Strategies ◽  
Project Team ◽  
Power Dynamics ◽  
Resource Base ◽  
Strategic Action ◽  
Organizational Power ◽  
External Stakeholder ◽  
External Stakeholders

Megaprojects involve managing external stakeholders with diverse interests. Using an Indian megaproject case study, we discuss how the project managed external stakeholders through strategies such as: persuasion, deputation, give and take, extra work for stakeholders, and flexibility. Drawing from theories and frameworks of power, we explain how these strategies emerge through a process of tactical clustering. We also analyze the resources available to the project team—such as recruitment discretion, government backing, and fund discretion—that influence these power dynamics and enable these strategies. We posit that changes in the resource base can significantly affect strategic action and, in turn, megaproject outcomes.

scholarly journals Why Community-Based Tourism and Rural Tourism in Developing and Developed Nations are Treated Differently? A Review

2020 ◽  
Vol 12 (15) ◽  
pp. 5938
Author(s):  
Seweryn Zielinski ◽  
Yoonjeong Jeong ◽  
Seong-il Kim ◽  
Celene B. Milanés
Keyword(s):  
Case Studies ◽  
Rural Community ◽  
Case Study Research ◽  
Tourism Development ◽  
Rural Tourism ◽  
Community Based ◽  
Community Tourism ◽  
External Stakeholders ◽  
Developed Nations

Rural community tourism initiatives in developed nations share most positive and negative characteristics with community-based tourism (CBT) initiatives in developing nations. They also share many barriers and conditions for tourism development. What makes them different is the context in which they operate. This paper identifies the main conditions that explain these differences through a review of findings from 103 location-specific case studies and other available literature that provides empirical evidence. The paper also explores the usage of the concepts of CBT and rural tourism. The findings are discussed under seven categories: Definitions, socioeconomic and cultural factors, policy and governance, land ownership, community cohesiveness, assimilation of external stakeholders, and type of visitors. It is argued that it is the developing-/developed-nation context, and not objectively established criteria, which largely dictates authors’ narratives with corresponding takes on tourism development and subsequent recommendations. The paper engages in a discussion about case-study research, its weaknesses and tendencies, providing some recommendations on how to increase the contribution of case studies to knowledge, and calls for more research on externally assisted non-Indigenous community-tourism initiatives in developed nations.

scholarly journals Power and Strategies in the External Stakeholder Management of Megaprojects: A Circuitry Framework

2020 ◽  
Vol 9 (1) ◽  
Author(s):  
Johan Ninan ◽  
Ashwin Mahalingam ◽  
Stewart Clegg
Keyword(s):  
News Media ◽  
Stakeholder Management ◽  
Structured Interviews ◽  
Organizational Power ◽  
External Stakeholder ◽  
User Comments ◽  
Qualitative Research Methodology ◽  
External Stakeholders ◽  
Internal Stakeholders

Infrastructure megaprojects can cause considerable inconvenience to external stakeholders such as project communities, stakeholders in lands and stakeholders in existing services. Managing these external stakeholders is difficult as they interact with the project across permeable boundaries, are unaccountable to the requirements of the project and cannot be governed with contractual instruments or conformance to standards, as is the case with internal stakeholders. Hence the project team must resort to other strategies to manage these stakeholders. There is at present little other than scattered accounts of the use of these strategies in the literature. What is missing is a framework to explain how such strategies work to manage external stakeholders. We use organizational power theories drawn from frameworks stressing both the dimensions and the circuits of power to understand how strategy and power interact in the process of managing external stakeholders. This research uses the case study of a metro rail project in India compiled from 30 semi-structured interviews, 168 news media articles along with their 446 user comments, and 640 social media tweets along with 435 community comments. Using a qualitative research methodology, we highlight relations of persuading, framing and hegemonizing strategies employed for managing the external stakeholders in the project. Covert power-based framing and hegemonizing strategies shape the visible overt power-based persuading strategies employed to manage external stakeholders.

scholarly journals Auditing of SARS-COV-2 Contagion and Transmission Protocols as a Stakeholder Management Tool

2021 ◽  
Vol 2 ◽  
Author(s):  
Gianfranco Muncinelli ◽  
Edson Pinheiro de Lima ◽  
Augusto Carlos Dalla Vecchia ◽  
Luis Moro ◽  
Fernando Deschamps ◽  
...  
Keyword(s):  
Review Process ◽  
Stakeholder Management ◽  
Management Tool ◽  
Daily Functioning ◽  
Research Systems ◽  
Rapid Spread ◽  
External Stakeholders ◽  
Economic Landscape ◽  
The One

Governments and companies in all affected countries have taken measures to prevent, on the one hand, the rapid spread of the virus among the population and, on the other hand, to alleviate the economic and commercial consequences of the crisis that is already changing the daily functioning of the population and the companies. The COVID-19 pandemic has radically and unexpectedly transformed the global economic landscape. The objective of this work is to demonstrate a set of information that can meet the expectations of the internal and external stakeholders of an organization concerned with constructively relating to its stakeholders–aiming at the possibility of carrying out the work and serving customers in the context of the pandemic. The research method is the study based on the literature review process focusing on information and research systems, books, and a manufacturer's case study. It also has practical data–information collected from audits carried out. Stakeholders' expectations and interests are connected to this issue and can be aligned through an Audit of Contagion and Transmission Protocols of SARS-COV-2.

scholarly journals REVITALIZING INDONESIAN ISLAMIC BANKING PERFORMANCE: A STAKEHOLDER ANALYSIS

2021 ◽  
Vol 7 (4) ◽  
Author(s):  
Ruspita Rani Pertiwi ◽  
Jann Hidajat Tjakratmadja ◽  
Hary Febriansyah
Keyword(s):  
Stakeholder Management ◽  
Stakeholder Analysis ◽  
Religious Values ◽  
Bank Performance ◽  
Islamic Banking ◽  
Islamic Banks ◽  
Management Framework ◽  
Depth Interview ◽  
External Stakeholders

This paper examines views of Islamic banks’ stakeholders, which can be used as bases for measuring and improving bank performance.  Taking Indonesia as a case study, we compile information and data from  both internal and external stakeholders through in-depth interview and FGD, code them  using N-Vivo, and finally apply the stakeholder management framework for data analysis. The results we obtain suggest that the Internal stakeholder's view on IIB performance is relatively positive.  Meanwhile, the external stakeholders tend to have varied views on Islamic banking  performance. This research finds that the religious values ​​promoted by Islamic banks can increase the company's value but at the same time it can also reduce the interest in Islamic banking.  Based on these findings, it is necessary to investigate further how to strategize the religious values for the promotion of Islamic banking.

Patientenbezogene Komplexität in der Pflege – Kollektive Case Studies im Akutspital

Pflege ◽  
2018 ◽  
Vol 31 (5) ◽  
pp. 237-244 ◽  
Author(s):  
Caroline Gurtner ◽  
Rebecca Spirig ◽  
Diana Staudacher ◽  
Evelyn Huber
Keyword(s):  
Case Studies ◽  
Study Designs

Zusammenfassung. Hintergrund: Die patientenbezogene Komplexität der Pflege ist durch die Merkmale „Instabilität“, „Unsicherheit“ und „Variabilität“ definiert. Aufgrund der reduzierten Aufenthaltsdauer und der steigenden Zahl chronisch und mehrfach erkrankter Personen erhöht sich die Komplexität der Pflege. Ziel: In dieser Studie untersuchten wir das Phänomen patientenbezogener Komplexität aus Sicht von Pflegefachpersonen und Pflegeexpertinnen im Akutspital. Methode: Im Rahmen eines kollektiven Case-Study-Designs schätzten Pflegefachpersonen und Pflegeexpertinnen die Komplexität von Pflegesituationen mit einem Fragebogen ein. Danach befragten wir sie in Einzelinterviews zu ihrer Einschätzung. Mittels Within-Case-Analyse verdichteten wir die Daten induktiv zu Fallgeschichten. In der Cross-Case-Analyse verglichen wir die Fallgeschichten hinsichtlich deduktiv abgeleiteter Merkmale. Ergebnisse: Die Ausprägung der Komplexität hing in den vier Cases im Wesentlichen davon ab, ob klinische Probleme kontrollierbar und prognostizierbar waren. Je nach individuellen Ressourcen der Patientinnen und Patienten stieg bzw. sank die Komplexität. Schlussfolgerungen: Komplexe Patientensituationen fordern von Pflegefachpersonen Fachwissen, Erfahrung, kommunikative Kompetenzen sowie die Fähigkeit zur Reflexion. Berufsanfänger und Berufsanfängerinnen werden zur Entwicklung dieser Fähigkeiten idealerweise durch erfahrene Berufskolleginnen oder -kollegen unterstützt und beraten.

SenCity – Evaluating Users’ Experiences of Intelligent Lighting for Well-Being in Smart Cities

2018 ◽  
pp. 60-67
Author(s):  
Henrika Pihlajaniemi ◽  
Anna Luusua ◽  
Eveliina Juntunen
Keyword(s):  
Case Studies ◽  
Smart City ◽  
Smart Cities ◽  
Well Being ◽  
Evaluation Methods ◽  
Data Analyses ◽  
Sense Of Security ◽  
System Data

This paper presents the evaluation of usersХ experiences in three intelligent lighting pilots in Finland. Two of the case studies are related to the use of intelligent lighting in different kinds of traffic areas, having emphasis on aspects of visibility, traffic and movement safety, and sense of security. The last case study presents a more complex view to the experience of intelligent lighting in smart city contexts. The evaluation methods, tailored to each pilot context, include questionnaires, an urban dashboard, in-situ interviews and observations, evaluation probes, and system data analyses. The applicability of the selected and tested methods is discussed reflecting the process and achieved results.

Nonwovens: Global Trends in World Economy, European Foreign Trade, and Selected Case Studies from Poland and Asian Brics Countries

2020 ◽  
Vol 0 (0) ◽  
Author(s):  
Zofia Wysokińska ◽  
Tomasz Czajkowski ◽  
Katarzyna Grabowska
Keyword(s):  
Case Studies ◽  
World Economy ◽  
World Market ◽  
Global Trends ◽  
Textile Materials ◽  
Brics Countries ◽  
Recent Trends ◽  
Almost All ◽  
Special Case

AbstractNonwovens are one of the most versatile textile materials and have become increasingly popular in almost all sectors of the economy due to their low manufacturing costs and unique properties. In the next few years, the world market of nonwovens is predicted to grow by 7%–8% annually (International Nonwovens & Disposables Association [INDA], European Disposables and Nonwovens Association [EDANA], and Markets and Markets). This article aims to analyze the most recent trends in the global export and import of nonwovens, to present two case studies of Polish companies that produce them, and to present one special case study of the market of nonwoven geotextiles in China and India, which are the Asian transition economies among the BRICS countries (Brazil, Russia, India, China, and South Africa).

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