scholarly journals Ward councillors’ leadership characteristics and their impact on service delivery: Case of eThekwini Metropolitan Municipality, South Africa, in 2018

Author(s):  
Zamokuhle Mbandlwa ◽  
Syden Mishi

Background: A municipality is considered as the first level of government that is closer to the people and is expected to deliver to the needs of the people. Political leadership is provided by elected ward councillors with the responsibility of delivering the public services at the local government level and also entrusted with control of the resources of local government.Aim: The aim of this article was to evaluate the leadership characteristics of ward councillors and determine how such characteristics influence public service delivery in the eThekwini Municipality.Setting: The individual leadership characteristics of ward councillors contribute to how decisions are made at the local government level and eThekwini Metropolitan Municipality as the third largest metropolitan municipality in the country is viewed as a strategic municipality.Methods: This article adopted the form of a descriptive case study which employed a mixed-methods approach, using qualitative and quantitative methods for data collection and analysis. The study found that the leadership rating score, education and experience are key factors in good leadership (experienced less or no service delivery protest). A regression variable plot was used to analyse community members’ responses on rating each ward councillor.Results: The results show that lower levels of leadership characteristics are marred by numerous service delivery protests, and leadership characteristics increase chances of getting service delivery response albeit taking a U-shape.Conclusion: It is recommended that ward councillors undergo a background check and enrol for leadership training programmes immediately when they are elected as ward councillors.

Author(s):  
Saroar Ahmed Saleheen

This is the age of Information and Communication Technology (ICT) which has brought change by being an integral part of governmental service delivery of the twenty-first century. Public service delivery is a great concern for governments. The present government of Bangladesh has realized this fact of ICT and has introduced ICT based Union Digital Centre (UDC), district and upazila web portals to provide quicker and smoother services to the people for creating “Digital Bangladesh”. The main focus of this study is to bring citizens under the whole e-governance system. ICT based UDCs are the main actors for this purpose. The present government has set up 4547 service centres at every Union level (the lowest tier of Local Government) which is known as Union Digital Centre (UDC). ICT based UDCs providetime and cost effective some sorts of off-line and online door step services to the rural people.The broad objective of this study is to make an e-government framework at the local government level in Bangladesh by providing e-services through UDC. The specific objectives are: To find out the role of UDC in public service delivery at the local government level in Bangladesh; and to know the effectiveness of UDC in promoting e-government by delivering e-services to the people. This study has attempted a qualitative research approach to obtain its objectives.


Author(s):  
Charles Owusu Ampofo

It is important to stress that, the Akan amongst many other cultures in Africa by their beliefs and practices, emphasize the individual and the societal wellbeing. Primarily, their idea of wholeness is seen to have been focused on mostly the material and spiritual needs of the human; that is, the complete satisfaction of all members of the community. The people of Amansie West Traditional Area, therefore, view poverty as undesirable and is frowned upon by society. However, the communities should help ease the stress and trauma of the poor. Such insight conforms with an old adage, wo yƆnko da ne wo da, which could in a way be literary translated as, “A friend in need is a friend indeed.” It is essential, then, to probe into the relationship that ever existed between the religio-cultural thoughts on poverty and the perceptible impact of poverty on the living conditions of the people in Amansie. The study consequently applied both qualitative and quantitative methods to extract relevant data from respondents. Semi-structured questionnaires were administered to relevant persons; an interview guide was developed to facilitate the personal interviews conducted with traditional leaders, townsfolks, religious leaders, opinion leaders, and other stakeholders. The findings among others were that poverty has a religio-cultural dimension; it is a spiritual and moral misfortune. The study recommends a Religio-Cultural Renaissance as a possible avenue to resuscitate and strengthen what otherwise looks like a dearth of religio-cultural practices of the community. A collaborative effort is therefore required by religious leaders and adherents, opinion leaders and townsfolks for sensitizing the people against cultural practices that promote poverty. Keywords: Poverty, African Traditional Religion, Traditional leadership, Natural resources and Amansie West


2010 ◽  
pp. 418-434 ◽  
Author(s):  
Peter Shackleton

The early moves to e-Government in Australia were prompted by factors such as government reform, the need to reduce costs and the desire to improve the effectiveness of service delivery. Often these were the objectives of higher levels of government rather than individual councils in the local government sector. While there have been significant improvements in many areas of local e-Government, a number of local councils in Australia particularly those in rural communities are yet to have enhanced their web-based services. The chapter will report on the progress local government in Australia have made towards e-Government implementation, specifically on citizen access to electronic service delivery. The chapter provides a background to the types of electronic information and services provided by local government in Australia and recent moves in Australia to enhance citizen involvement. The research identifies many of the internal and external pressures on local government which are often different from those at higher levels of government. At the local government level, where a significant number of citizen-to-government transactions occur in Australia, e-Government can be as much a barrier as it can be an enabler for citizen access to information and services. The result for local government is often a varied and at times confused approach to e-Government.


2020 ◽  
Vol 17 (1) ◽  
pp. 60-66
Author(s):  
Febriani Febriani ◽  
Adhis Tessa ◽  
Ridho Utami ◽  
Wipsar Sunu Brams Dwandaru

Gotong-royong merupakan nilai budaya yang menjadi identitas dan dasar dari bangsa Indonesia. Akan tetapi, saat ini gotong-royong mengalami pergeseran yang berpengaruh terhadap pola hidup masyarakat Indonesia, khususnya dalam hal ini sifat individualis. Tujuan penelitian ini adalah  mempelajari pengaruh nilai gotong-royong terhadap pola hidup masyarakat di Kelurahan Tamanan, Banguntapan, Bantul, Daerah Istimewa Yogyakarta (DIY) dalam bentuk peta dan pengaruhnya terhadap sifat individualis masyarakat. Metode penelitian yang digunakan adalah metode kualitatif dan kuantitatif (metode campuran). Metode campuran dilakukan melalui wawancara dan survei dengan warga desa Tamanan di sembilan padukuhan. Berdasarkan peta gotong-royong diperoleh hasil bahwa padukuhan yang paling kuat nilai gotong-royong adalah Kragilan, Kerobokan, dan Glagah Kidul. Sedangkan padukuhan dengan nilai gotong-royong yang paling lemah ada di Rejokusuman dan Tamanan. Hal ini menunjukkan bahwa kuat-lemahnya nilai gotong-royong tidak bergantung pada jauh-dekatnya letak padukuhan tersebut dari Kota Yogyakarta. Selanjutnya, peta gotong-royong ini berbanding terbalik dengan peta sifat individualis dalam masyarakat, yakni semakin kuat nilai gotong-royong dalam masyarakat semakin lemah sifat individualis dalam masyarakat.-----The Effect of Mutual Cooperation Values Towards People’s Lifestyle in the Form of Maps. Mutual cooperation is a cultural value that becomes the identity and basis of the Indonesian nation. However, currently mutual cooperation underwent a shift that may affect the lifestyle of the Indonesian people, especially in this case individual behavior. The objective of this research is to study the effect of mutual cooperation towards people’s individual behavior in Tamanan village, Banguntapan, Bantul, Special Region of Yogyakarta (DIY) in the form of maps and its effect towards the individual behavior of the community. The research method used is qualitative and quantitative methods (mixed method). Qualitative and quantitative methods have been carried out through interviews and surveys with villagers in nine hamlets of Tamanan village. Based on the mutual cooperation map the results obtained from this study show that Kragilan, Kerobokan, and Glagah Kidul hamlets have the strongest mutual cooperation values, whereas Rejokusuman and Tamanan hamlets have the weakest mutual cooperation values. This shows that the strength of mutual cooperation does not depend on the proximity of the hamlets from the city of Yogyakarta. Moreover, the mutual cooperation map is reciprocal to the individual behavior of the people in the hamlets, i.e.: the stronger the mutual cooperation values the weaker the individual behavior.


2020 ◽  
Vol 558 (9) ◽  
pp. 10-17
Author(s):  
Zofia Szweda-Lewandowska

The demographic changes in the age structure of the population, pose a number of challenges both individually and collectively. Population aging and the acceleration of double aging, depopulation – especially in rural areas – these are only the most important processes requiring preparation for coming change. Despite such far-reaching changes, regulations and institutions of Polish law at both micro, and meso levels do not reflect these changes. Decisions taken by authorities are based on historical data and information, often under pressure from interest groups not necessarily interested in changes and disagreeing on their direction. In addition, these decisions do not take into account the cohort factor and long-term consequences of actions in the social sphere. The purpose of the article is to indicate, on the example of two institutions and legal regulations, their inadequacy to the demographic changes (primarily to changes in the structure of the population by age). Due to the size of examples of non-adjustment of the law regulations to social reality, two areas were selected (individual level and local government level). The individual level is represented by the institution of incapacitation. Local government level through the tasks of municipalities and their budgets.


2018 ◽  
Vol 9 (5) ◽  
pp. 388-407
Author(s):  
Patricio Gigli ◽  
◽  
Donatela Orsi ◽  
Marisel Martín Aramburú ◽  
◽  
...  

This paper aims at describing the experience of the Cities for Entrepreneurs Program (Ciudades para Emprender or CPE) of the National Directorate of Community and Human Capital (which belongs to the SEPYME), National Ministry of Production. This paper starts from the premise that entrepreneurship takes place at the most micro level of the offer and, therefore, is a concept associated with the characteristics of the environment closest to that offer: the local territory. However, there is little history in the country of public policies relating the issue of entrepreneurship with the local management. That is why we take as a starting point the conceptualization of the chosen framework: local governments and the development issue, seen from the perspective of entrepreneurships. Moreover, an overview is given on the structural characteristics of municipalities in Argentina. In addition, some international experiences and attempts to promote entrepreneurship at a national level are analyzed. Finally, the Cities for Entrepreneurs Program (CPE) is outlined, based on a summary of the diagnoses of the Entrepreneurial Ecosystems of the selected cities and the tools used and their execution status at the time of publication of this paper.


Think India ◽  
2016 ◽  
Vol 19 (2) ◽  
pp. 29-38
Author(s):  
Adeola Ajayi

This study focused on financial mismanagement of Internally Generated Revenue (IGR) in Ife South Local Government. It also identified viable sources of revenue in the local government and examined problems militating against effective collection of revenue. This study was necessitated by the need to ensure increased revenue generation in Ife South local government of Osun State, Nigeria. Primary and secondary sources of data were utilized for the study. The primary data were collected through structured questionnaires. Respondents were selected from career officers in GL. 03-16 in departments and units of finance and supplies, administration, primary healthcare, agriculture, town planning and estate valuation of the local government, thus 180 respondents were sampled representing 29.31% of 614 staff strength of these departments and units of the local government. The questionnaires were administered using descriptive statistical analysis such as frequency and percentage value. The study revealed that there are many viable and non-viable sources of revenue in Ife South local government, the myriad of problems militating against effective collection of the revenue and the poor financial management of internally generated revenue which aptly explains why the local government could not be developed. The study concluded that the share of local government from the statutory allocation be increased, routine auditing and post-auditing from the supervising ministry should be encouraged at the local government level and that the local government should also intensify her effort on increase revenue generation in order to withstand the challenges posed by the current global economic crisis.


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