scholarly journals The acceptance and use of online shopping in Limpopo province

2021 ◽  
Vol 23 (1) ◽  
Author(s):  
Michael N. Moeti ◽  
Sello N. Mokwena ◽  
Dimakatso D. Malebana
Keyword(s):  
South African ◽  
Quantitative Research ◽  
Online Shopping ◽  
Limpopo Province ◽  
Relative Advantage ◽  
Easy Access ◽  
Retail Industry ◽  
Research Approach ◽  
External Variables ◽  
Ease Of Access

Background: The retail industry globally provides online shopping services to offer consumers easy access to a variety of shopping services. Like retailers in other countries, the retail industry in South Africa offers online shopping services to its consumers. South African consumers in Limpopo province are still reliant on the traditional shopping method, despite the convenience, ease of access and the elimination of physical boundaries offered by online shopping.Objectives: This article investigated and discussed the factors which affect the acceptance and use of online shopping by consumers in Limpopo province.Method: A quantitative research approach was used in this research. Data were gathered using a paper-based questionnaire and were analysed using Statistical Package for Social Sciences (SPSS) software.Results: The perceived trialability was found to have significant influence on the acceptance and use of online shopping, whereas relative advantage, compatibility, complexity and external variables such as security and awareness were found not to be significant factors in the acceptance and use of online shopping in Limpopo province.Conclusion: The research revealed that the effectiveness of trialability increased the intention to accept and use online shopping. Retail consumers in Limpopo province did not accept and use online shopping because of the lack of experience and trust. Trialability will make it easy for retail consumers in Limpopo province to build confidence in online s hopping, thus consumers may in the future be willing to accept and use online shopping. Retail consumers were found to be willing to accept and use online shopping.

scholarly journals Factors influencing Internet banking adoption in South African rural areas

2016 ◽  
Vol 18 (2) ◽  
Author(s):  
Thinamano C. Ramavhona ◽  
Sello Mokwena
Keyword(s):  
South African ◽  
Rural Areas ◽  
Quantitative Research ◽  
Internet Banking ◽  
Relative Advantage ◽  
Easy Access ◽  
The Internet ◽  
Research Approach ◽  
Main Concern ◽  
Banking Services

Background: The banking industry globally provides Internet banking to offer their customers easy access to banking services. The banks in South Africa, like their counterparts in other parts of the world, offer Internet banking to customers. However, the majority of South Africans in rural areas do not adopt and use Internet banking despite its convenience, the availability of Internet banking infrastructure, the effort of banks in promoting Internet banking awareness and Internet security.Objectives: This research investigated factors which influence the adoption and use of Internet banking in the context of South African rural areas.Method: In this study, a quantitative research approach was used. Data were collected through questionnaires and analysed using Statistical Package for Social Sciences (SPSS) tool.Results: The perceived compatibility, trialability and external variables such as awareness and security were found to have significant influence in the adoption of Internet banking in South African rural areas, whereas relative advantage was found not to be a significant factor. Security and the complexity of Internet banking were also revealed as some of the factors hampering the intention to adopt Internet banking in South African rural areas.Conclusion: The lack of awareness on Internet banking services and its benefits such as its convenience and the possibility to conduct banking transactions from any location with Internet is found to be the reason for South African rural area retail bank consumers’ reluctance to adopt Internet banking. The majority of retail bank customers in South African rural areas do not use Internet banking because of the lack of resources, such as computers with Internet access. The security of transactions conducted over the Internet is the main concern and significant element that customers consider before adopting Internet banking in South African rural areas as they perceive it as being easily exposed to fraud. As a result, this perception erodes retail bank customers’ confidence to adopt Internet banking. The majority of retail bank customers in South African rural areas will be willing to adopt Internet banking if their lifestyle, values and specific need are met. Retail bank customers in South African rural areas will adopt Internet banking if the Internet banking processes are simplified and user-friendly.

Factors Influencing Online Shopping Among Residents in Lasanod Somalia

2021 ◽  
Vol 4 (4) ◽  
pp. 44-59
Author(s):  
Mohamed Ali Abdinur
Keyword(s):  
Firm Value ◽  
Quantitative Research ◽  
Online Shopping ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Shopping Behavior ◽  
Research Approach ◽  
Strong Positive Correlation ◽  
Firm Reputation ◽  
Factors Affecting

Due to the advancement of technology, many businesses moved from physical locations to online businesses where they do business online. The objective of this paper is to investigate the factors affecting online shopping behavior among residents of Lasanod Somalia. This paper used a quantitative research approach. Data were collected from residents of Lasanod Somalia through questionnaires. 160 questioners were collected from respondents who were selected using a simple random sampling technique. The results showed that factors such as trust, firm reputation, functionality, privacy, reliability, and firm value have an influence on consumers’ online buying behavior. The study found out there is a strong positive correlation between trust and firm reputation with an R-value of .612 and a significant level of .000 which is way below 0.01. This research focused on Lasanod city and cannot be generalized to the whole of Somalia. Furthermore, the sample size was not large.

The Perceived Risks Affecting Online Shopping Adoption in Jordan

2021 ◽  
pp. 1911-1924
Author(s):  
Muhammed Alnsour ◽  
Nadar Ismael ◽  
Zaid Nsoor ◽  
Midhat Feidi
Keyword(s):  
Quantitative Research ◽  
Online Shopping ◽  
Credit Cards ◽  
Identity Theft ◽  
Research Approach ◽  
Financial Loss ◽  
Perceived Risks ◽  
Significant Growth ◽  
The World ◽  
Product Risk

This article studies online shopping and e‐commerce adoption in Jordan due to the significant growth of this industry in Jordan particularly and the rest of the world generally, which is receiving attention globally and has proven to largely contribute to the growth of nations' economies. This article specifically studies the risk that online users perceive from online shopping and how they affect the growth of this industry. This study adopts a quantitative research approach, with a total of 355 questionnaires distributed by the researchers, to determine whether perceived risks of online shopping have an effect on a number of user adoptions. The article studies the two main risks of online shopping, payment risk, and product risk. Payment risks are defined as the financial loss which included risks associated with using credit cards and identity theft. Product risk is described as the loss incurred when a product does not perform as expected or does not match what was shown and described online. The study concludes that perceived payment risk and product risk affect online shopping negatively and has negatively impacted the number of users adopting this phenomenon.

The Perceived Risks Affecting Online Shopping Adoption in Jordan

2019 ◽  
Vol 9 (2) ◽  
pp. 1-12 ◽  
Author(s):  
Muhammed Alnsour ◽  
Nadar Ismael ◽  
Zaid Nsoor ◽  
Midhat Feidi
Keyword(s):  
Quantitative Research ◽  
Online Shopping ◽  
Credit Cards ◽  
Identity Theft ◽  
Research Approach ◽  
Financial Loss ◽  
Perceived Risks ◽  
Significant Growth ◽  
The World ◽  
Product Risk

This article studies online shopping and e‐commerce adoption in Jordan due to the significant growth of this industry in Jordan particularly and the rest of the world generally, which is receiving attention globally and has proven to largely contribute to the growth of nations' economies. This article specifically studies the risk that online users perceive from online shopping and how they affect the growth of this industry. This study adopts a quantitative research approach, with a total of 355 questionnaires distributed by the researchers, to determine whether perceived risks of online shopping have an effect on a number of user adoptions. The article studies the two main risks of online shopping, payment risk, and product risk. Payment risks are defined as the financial loss which included risks associated with using credit cards and identity theft. Product risk is described as the loss incurred when a product does not perform as expected or does not match what was shown and described online. The study concludes that perceived payment risk and product risk affect online shopping negatively and has negatively impacted the number of users adopting this phenomenon.

scholarly journals THE CHALLENGES FACED BY AFRICAN FEMALES IN THE CONSTRUCTION INDUSTRY. EVIDENCE FROM A SELECTED METROPOLIS OF THE EASTERN CAPE

2021 ◽  
Vol 26 (4) ◽  
pp. 107-117
Author(s):  
Tshepo TLAPANA ◽  
Zintle Mngeni
Keyword(s):  
Construction Industry ◽  
South African ◽  
Quantitative Research ◽  
Job Creation ◽  
Research Approach ◽  
Eastern Cape ◽  
Positive Role ◽  
Research Findings ◽  
The Many ◽  
Female Professionals

The South African construction industry has successfully held a positive role in the transformation of the country over the years through economic development, infrastructure, and job creation. The purpose of the study was to probe the challenges that hinder the progress of black female professionals to become successful entrepreneurs in the construction industry. The study pursued a quantitative research approach. A questionnaire-based survey was utilized to gather data from participants at the selected location of the Buffalo City Metropole, Eastern Cape. The research findings revealed that although there are still challenges faced by African females, there is still considerable growth of women-owned SMME’s and the retention of African female professionals within the construction industry has significantly improved. It was also concluded that the many Government initiatives have also played a key role in these successes, though participants have also noted that there are some areas for improvement on these programs.

scholarly journals Technological challenges influencing the implementation of green energy in the SME sector in KwaZulu-Natal (KZN)

2017 ◽  
Vol 8 (3) ◽  
pp. 157-164
Author(s):  
Dabululwandle Memka ◽  
Lawrence Mpele Lekhanya
Keyword(s):  
South African ◽  
Quantitative Research ◽  
Green Energy ◽  
Green Technology ◽  
Research Approach ◽  
Energy Technologies ◽  
Adoption And Implementation ◽  
Kwazulu Natal ◽  
Energy Projects ◽  
Generating Matrix

Electricity is an essential basic need that the South African government needs to pay special attention. A continuous or uninterrupted supply of electricity is essential for industrial production and economic growth and development. Since South Africa is overly reliant on coal fired electricity generating technologies which are environmentally damaging, the move towards green energy technologies to form part of the electricity generating matrix is highly desirable not only to reduce environmental pollution, but also to increase the supply of electricity to meet rising demand. However, the adoption and implementation of green energy projects has not been that easy and progress has been far from satisfactory. This study was therefore consummated to assess the effectiveness of installed green technology in the area of Pinetown in Kwazulu-Natal. The study also investigated the technological challenges affecting the implementation of green energy projects in SME sector in Pinetown Kwazulu-Natal. Furthermore, the study also examined as to what extent technological challenges are affecting the use of installed green technology in the selected area of Pinetown in Kwazulu-Natal. This was followed by exploring strategies that could be implemented to improve effectiveness of installed green technology in Pinetown. A quantitative research approach was adopted. Data collection for this study was performed by distributing and collecting a structured survey questionnaire to respondents. Data analysis for this research was performed using SPSS.

scholarly journals Factors Impacting Employee Absenteeism and The Managers’ Perception of its Causes in the Hotel Industry

2020 ◽  
pp. 1161-1177
Author(s):  
Harriet Mukwevho ◽  
Alufheli Edgar Nesamvuni ◽  
Joseph Robert Roberson
Keyword(s):  
South African ◽  
Quantitative Research ◽  
Negative Impact ◽  
Research Approach ◽  
Gauteng Province ◽  
Family Responsibilities ◽  
Employee Absenteeism ◽  
Significant Negative Impact ◽  
Employee Attendance ◽  
The Cost

The economic viability and success of a hotel depends on the optimisation of all resources, including Human Resources (HR). Absenteeism is an occurrence that can have a significant negative impact on optimising HR in South African hotels in the Gauteng Province. The objective of this study is to identify the factors that contribute to employee absenteeism, as well as describing the hotel employers’ perceptions of employee absenteeism. A quantitative research approach was followed in this study. A survey questionnaire was developed in order to collect data from 13 establishments, with a 3-star to 5-star grading, in the Gauteng Province. The findings reveal that absenteeism is mainly due to family responsibilities including childcare, other causes identified were strikes, fatigue, transport problem and genuine illness. It is evident from the findings that delivery of quality services can be affected negatively, due to abuse of sick leave and the cost associated with absenteeism. The results of this research project will contribute by creating an awareness of the negative impact that absenteeism has on the hotel and what employers could do to improve employee attendance.

scholarly journals The anticipatory psychological contract of management graduates: Validating a psychological contract expectations questionnaire

2020 ◽  
Vol 23 (1) ◽  
Author(s):  
Werner G. Gresse ◽  
Barend J. Linde
Keyword(s):  
Labour Market ◽  
South African ◽  
Psychological Contract ◽  
Formation Process ◽  
Quantitative Research ◽  
Descriptive Statistics ◽  
Research Approach ◽  
Theoretical Contribution ◽  
Contract Research ◽  
Contract Formation

Background: It was proposed that if we assess an individual’s mental schema, it may facilitate a better understanding of the psychological contract formation process. This will add a theoretical contribution to the anticipatory psychological contract research, as it will enhance our understanding of the specific terms of the psychological contract, which are only present during the organisation entry phase.Aim: We aimed at developing and validating an instrument to measure the psychological contract expectation of university graduate labour market entrees. This information could enhance our knowledge of both the anticipatory psychological contract and psychological contract development.Setting: The research was conducted on third-year students from two different campuses of a South African university. The sample consisted of a total of 316 participants.Methods: We used an exploratory quantitative research approach to measure prospective employees’ anticipatory psychological contract. The newly developed Psychological Contract Expectations Questionnaire (PCEQ) was administered and analysed.Results: Results indicated that some of the instruments within the PCEQ are reliable and valid to measure the anticipatory psychological contract of graduates. The descriptive statistics and correlation coefficient results clearly enhanced our understanding of how the anticipatory psychological contract works.Conclusion: Our research contributes to anticipatory psychological contract research by introducing the PCEQ questionnaire to effectively measure the anticipatory obligations, anticipatory expectations, entitlement and anticipatory state of the psychological contract of prospective employees’ mental schema.

scholarly journals Some password users are more equal than others: Towards customisation of online security initiatives

2018 ◽  
Vol 20 (1) ◽  
Author(s):  
Rika Butler ◽  
Martin Butler
Keyword(s):  
South African ◽  
Quantitative Research ◽  
Online Survey ◽  
User Authentication ◽  
Demographic Data ◽  
Descriptive Analysis ◽  
Research Approach ◽  
Demographic Groups ◽  
Online Security ◽  
Password Security

Background: Online security is a growing concern and user authentication through passwords remains an important mechanism to protect online assets. Research to date has highlighted the need to address human behaviour but without an indication of where the emphasis of security education, training and awareness (SETA) initiatives should be, beyond improved password practices. Objectives: The aim of this study was to, through analysis of the password behaviour of South African online consumers: (1) understand the prevalence of poor password practices among consumers overall and (2) identify specific password deficiencies prevalent among different demographic groups to be focus areas for tailored intervention programmes. Method: The study uses a quantitative research approach. An online survey was used to gather demographic data, perceptions about online security and applied password practices. A sample of 737 valid responses was analysed for this research. Results: Based on the descriptive analysis of the responses three key observations were made. Firstly, there is a distinct difference in the incidence of poor password practices for all respondents and thus support for tailored interventions. Secondly, there are variances between the practices within different demographic groups that could be used for customisation of interventions. Finally, the different poor practices cannot be uniquely attributed to one particular set of demographics. Conclusion: The study concluded that to improve computer password security in South Africa, password SETA programmes should be customised for areas where individual needs exist and not merely per password practice or demographic group.

Predictors of Nigeria's Premier University Undergraduate Students' Online Shopping Adoption

2018 ◽  
Vol 8 (3) ◽  
pp. 19-35
Author(s):  
Adeola Omobola Opesade ◽  
Omotola A. Fabowale
Keyword(s):  
Technology Acceptance ◽  
Undergraduate Students ◽  
Quantitative Research ◽  
Online Shopping ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Internet Technology ◽  
Survey Method ◽  
Research Approach ◽  
Perceived Ease Of Use

Online shopping is one of the dividends of the Internet technology. Online shops give shoppers the privilege of getting some benefits that cannot be offered in a physical store. Despite this, many potential customers have not embraced the technology, due to varying factors. The present article adapts the Theory of Reasoned Action and Technology Acceptance Model to investigate factors affecting the adoption of online shopping by Nigerian undergraduate students, using the University of Ibadan as a case study. Employing the quantitative research approach with survey method, it was discovered that a perceived ease of use and perceived usefulness significantly influence students' attitude to online shopping. Attitude, trust and subjective norm were found to influence behavioural intention to adopt online shopping, which in turn affects students' adoption of online shopping.

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