scholarly journals The psychometrical properties of translated versions of the Maslach Burnout Inventory – General Survey

2009 ◽  
Vol 35 (1) ◽  
Author(s):  
Carin Marais ◽  
Karina Mostert ◽  
Sebastiaan Rothmann

Orientation: The investigation of the psychometric properties of translated versions of a burnout measure.Research purpose: The purpose of this study was to examine the psychometric properties of translated versions of the Maslach Burnout Inventory – General Survey (MBI-GS) and the Cognitive Weariness Scale.Motivation for the study: To adhere to Section 8 of the Employment Equity Act, Act No. 55 of 1998 (p. 7), which stipulates that ‘Psychological testing and other similar assessments are prohibited unless the test or assessment being used (a) has been scientifi cally shown to be valid and reliable, (b) can be applied fairly to all employees, and (c) is not biased against any employee or group.’Research design, approach and method: The current study follows the quantitative research tradition. This study was conducted with a convenience sample of members of the South African Police Service (SAPS; N = 685). The questionnaires were translated into Afrikaans and Setswana and were administered together with the original English version.Main findings: The results indicated that a four-factor model, consisting of Exhaustion, Cynicism, Professional Effi cacy, and Cognitive Weariness or Burnout, fi tted the data best. The scales did not show measurement invariance for Afrikaans, Setswana and English samples. The reliabilities of the Exhaustion and Professional Effi cacy subscales were acceptable in the three samples.Practical/managerial implications: The implication of the results of the study under review is that the adapted MBI-GS scores obtained by the English, Afrikaans and Setswana home language speaking participants were not comparable in terms of the different translations of the instrument. Therefore, separate norms have to be developed to assess the extent of burnout experienced by the English, Afrikaans and Setswana home language speaking members of the SAPS who participated in the study. As the translated versions of the adapted MBI-GS are clearly not equivalent, more studies are needed to minimise the semantic differences existing between the different translations of the instrument.Contribution/Value-add: To date, no research regarding burnout has been conducted in South Africa within the different language groups by means of translated measuring instruments.

2005 ◽  
Vol 21 (1) ◽  
pp. 17-25 ◽  
Author(s):  
Jeffrey Roelofs ◽  
Marc Verbraak ◽  
Ger P. J. Keijsers ◽  
Marieke B. N. de Bruin ◽  
Anton J. M. Schmidt

2011 ◽  
Vol 14 (1) ◽  
pp. 441-451 ◽  
Author(s):  
Pedro R. Gil-Monte ◽  
Víctor E. Olivares Faúndez

While the most commonly employed burnout measure has been the Maslach Burnout Inventory (MBI), researchers have been troubled by some of the psychometric limitations of this instrument. The aim of this study was to analyze the psychometric properties of the “Spanish Burnout Inventory” (SBI). The psychometric properties were analysed with data from a sample of 277 Chilean professionals working to physical disabled people. The psychometric properties of the SBI were examined through the following analyses: confirmatory factor analysis, reliability Cronbach's alpha, and concurrent validity with the MBI. The hypothesized four factor model obtained an adequate data fit for the sample (X2(164) = 285.32, p < .001, GFI = .96, RMSEA = .052, NNFI = .93, CFI = .94). Results confirmed the hypothesis formulated. The Cronbach's alpha coefficient was higher than .70 for the four scales of the instruments. Results supported the concurrent validity with the MBI. As a whole, the results of these study provided evidence on the adequate psychometric properties of the SBI for the study of burnout in the Chilean cultural context.


Author(s):  
Chiara Consiglio ◽  
Greta Mazzetti ◽  
Wilmar B. Schaufeli

The most popular instrument to measure burnout is the Maslach Burnout Inventory (MBI). Recently, to overcome some of the limitations of the MBI, a new instrument has been proposed, namely the Burnout Assessment Tool. The purpose of this study is to examine the psychometric properties of the Italian version of the BAT. This tool is comprised of a set of four core dimensions (BAT-C; i.e., exhaustion, mental distance, cognitive and emotional impairment) and two secondary symptom dimensions (BAT-S; i.e., psychological and psychosomatic complaints). Data were collected on a sample of 738 participants from heterogeneous sectors and professional roles. In the sample women were slightly overrepresented (52.9%), the participants had a mean age of 41.57 years (SD = 10.51) and a mean organizational tenure of 9.65 years (SD = 8.50). The reliability and factorial structure of the BAT-C and BAT-S, together with the convergent and discriminant validity of BAT-C and MBI were explored, as well as the incremental validity to the BAT-C, over and beyond the MBI. Our results confirmed the factorial validity of a two-factor second-order factor model (BAT-C and BAT-S) represented by 4 first-order factors in the case of BAT-C and 2 first-order factors for BAT-S. Results also attested that BAT-C explains additional variance of the BAT-S, above and beyond what is explained by the MBI-GS. All in all, this study provided evidence that the Italian version of BAT represents a reliable and valid tool for measuring burnout in the work context.


2019 ◽  
Vol 35 (2) ◽  
pp. 217-224 ◽  
Author(s):  
Leon T. de Beer ◽  
Renzo Bianchi

Abstract. In the Maslach Burnout Inventory (MBI), burnout is conceptualized as a combination of emotional exhaustion, depersonalization, and personal accomplishment. However, the factorial structure for the MBI remains controversial. We examined the factorial structure of the MBI, relying on Bayesian structural equation modeling (BSEM). BSEM allows the investigator to take into account sources of influence such as approximately-zero factor cross-loadings and between-item residual covariances. Data from a convenience sample of 5,575 French teachers were mobilized. One-, two-, three-, and bi-factor models were tested using BSEM. Maximum likelihood (ML) estimation was also implemented to examine the robustness of the BSEM analysis. The BSEM analysis showed that a two-factor model, consisting of a burnout factor combining emotional exhaustion and depersonalization and a separate personal accomplishment factor, best fitted the data. ML estimation showed a substantial enhancement of model fit when information derived from the BSEM analysis was incorporated. The MBI appears to be underlain by a unified factor involving the emotional exhaustion and depersonalization items and a separate factor involving the personal accomplishment items. These findings are compatible with a research practice that involves combining the emotional exhaustion and depersonalization dimensions of burnout and considering personal accomplishment individually.


Author(s):  
Natasha Nel ◽  
J. Alewyn Nel ◽  
Byron G. Adams ◽  
Leon T. De Beer

Orientation: Cultural intelligence (CQ) is a relatively new construct to academia that has recently gained increasing attention. Its relevance in a multicultural context like South Africa is apparent since cultural interaction between different ethnic groups is unavoidable.Research purpose: The objective of this research is to determine the relationship between personality, identity and CQ amongst young Afrikaans-speaking South Africans.Research approach, design and method: A quantitative research design was used in this study. This study was cross-sectional in nature. For the purpose of this study, a sample of young South African university students (N = 252) was used. The personal identity subscale from the Erickson Psychosocial Stage Inventory, the Multi-Ethnic Identity Measure, the Religious Identity Short Scale, the South African Personality Inventory questionnaire and the Four Factor Model of Cultural Intelligence Scale were applied as the measuring instruments.Main findings: Religious identity and ethnic identity have a relationship with cognitive CQ. Soft-heartedness and conscientiousness have a relationship with behavioural CQ. Also, soft-heartedness, facilitating, extroversion and religious identity have a relationship with motivational CQ.Practical/managerial implications: Organisations within South Africa will gain a better understanding of CQ and the benefits of having a culturally intelligent workforce as a strengths-based approach. Culturally intelligent employees will be able to adjust to working with co-workers from another culture, not feel threatened when interacting with co-workers and clients and be able to transfer knowledge from one culture to another, which will aid the organisation in completing overseas assignments, cross-cultural decision-making, leadership in multicultural environments and managing international careers.Contribution/value-add: CQ is a relatively new concept and empirical research on positive subjects is still very limited. Research on personality, identity and CQ within the South African context is still very limited. Therefore, this study will contribute to literature on positive psychology and cultural intelligence.


2004 ◽  
Vol 30 (3) ◽  
Author(s):  
S. E. Coetzee ◽  
S. Rothmann

The objectives of this study were to test an adapted four-factor model of burnout consisting of Exhaustion, Cynicism, Professional Efficacy and Cognitive Weariness for employees of a higher education institution in South Africa and to determine differences in burnout levels between different language groups and employees with different years of experience at the institution. A crossectional survey design (N = 372) was used. The Maslach Burnout Inventory – General Survey, the Cognitive Weariness Scale and a biographical questionnaire were administered. Structural equation modelling confirmed the hypothesised four-factor model of burnout. The scales showed acceptable internal consistencies. Analysis of variance revealed differences in burnout and cognitive weariness for groups with different languages and different years of experience at the institution. Opsomming Die gesinslewensikluskonsep is as ’n hulpmiddel gebruik in marksegmentering om bemarkingstrategieë te ontwikkel. Huishoudings is egter nie altyd gesins-gebaseerd nie en kan bestaan uit enkel-, dieselde geslag-, en saamblyhuishoudings wat elkeen merkbare verskille kan toon ten opsigte van verbruikspatrone. Ondersoek is gedoen oor die huishoudingslewensiklusteorie as basis vir marksegmentering in die Suid-Afrikaanse omgewing. Die resultate dui daarop dat ofskoon die huishoudingslewensiklus bruikbaar is om tussen huishoudings te differensieer in terme van verbruiksgedrag, diè teorie nie uitsluitlik en in isolasie gebruik moet word nie vanweë die hoë vlak van binne-stadium verskillendheid.


Author(s):  
Diana M. Bravo ◽  
Juan C. Suárez-Falcón ◽  
Javier M. Bianchi ◽  
Miguel A. Segura-Vargas ◽  
Francisco J. Ruiz

The Maslach Burnout Inventory–General Survey (MBI-GS) is a widely used scale that measures burnout in the general professions. Debate persists regarding the factor structure of the MBI-GS, and there is scarce empirical evidence about the reliability, validity, and measurement invariance of the MBI-GS in Spanish-speaking samples. Moreover, the psychometric properties of the MBI-GS have not been analyzed in Colombia. This study aimed to analyze the internal consistency, factor structure, measurement invariance, and convergent validity of the MBI-GS in a large sample of Colombian workers. The MBI-GS was administered to a total sample of 978 workers from three private companies in Bogotá (66.9% males, 32.7% females, 0.4% other). All subscales showed adequate internal consistency (alphas ranging from 0.72 to 0.86). The three-factor model demonstrated a very good fit to the data (root mean square error of approximation − RMSEA = 0.05, comparative fit index − CFI = 0.99, non-normed fit index − NNFI = 0.98, and standardized root mean square residual − SRMR = 0.06). The measurement invariance both at a metric and scalar level was supported across gender, age group, and socioeconomic status. The MBI-GS subscales showed the expected correlations with job satisfaction, work engagement, psychological distress, and psychological inflexibility. In conclusion, the Spanish version of the MBI-GS demonstrated good psychometric properties in a Colombian sample.


2013 ◽  
Vol 39 (2) ◽  
Author(s):  
Chantal Olckers

Orientation: Psychological ownership emerged recently as a positive psychological resource that could be measured and developed and that could affect the performance of organisations.Purpose: The purpose of this study was to develop an instrument to measure psychological ownership in a South African context.Motivation for the study: It was found that previous instruments for the measurement of psychological ownership lacked the ability to grasp the extensive reach of psychological ownership.Research design, approach and method: A quantitative cross-sectional survey was conducted on a non-probability convenience sample of 713 skilled, highly-skilled and professional employees from various organisations in both the private and public sectors in South Africa.Main findings: Although a 69-item measurement instrument was developed in order to capture the proposed seven-dimensional psychological ownership construct, it became evident when analysing the data that a four-factor model comprising 35 items was suitable.Practical/managerial implications: If a sense of psychological ownership toward an organisation could be established amongst its employees by addressing the factors as measured by the South African Psychological Ownership Questionnaire, organisations could become enhanced workplaces and, as a result, sustainable performance could be promoted and staff could be retained.Contribution/value-add: The instrument for measuring psychological ownership in a South African context could serve as a diagnostic tool that would allow human resource professionals and managers to determine employees’ sense of psychological ownership regarding their organisation and to focus specifically on weak dimensional areas that could be improved.


2007 ◽  
Vol 33 (2) ◽  
Author(s):  
W J Coetzer ◽  
S Rothmann

The objectives of this study were to validate two measures of affective well-being, namely the Maslach Burnout Inventory (MBI) and the Utrecht Work Engagement Scale (UWES) for employees in an insurance company, to assess their construct equivalence for different language groups and to determine the relationship between burnout and work engagement. A cross-sectional survey design with an availability sample (N = 613) was used. The MBI, UWES and a biographical questionnaire were administered. Structural equation modelling confirmed a three-factor model of burnout, consisting of Exhaustion, Cynicism and Professional Efficacy and a three-factor model of work engagement consisting of Vigour, Dedication and Absorption. Acceptable construct equivalence of the three-factor model of burnout and work engagement for different language groups was confirmed. A second-order factor analysis of the scales resulted in two factors, namely burnout and work engagement.


2020 ◽  
Vol 10 (3) ◽  
pp. 134
Author(s):  
Larysa Botha ◽  
Renier Steyn

Background: Voice, as an important employee behaviour, channels ideas, concerns, and suggestions upward in the organisation and is often the only way for managers to become aware of issues and problems that, potentially, may be detrimental to the organisation’s performance. Aim: The aim of this article is to present a review on the conceptualisation of voice, with the focus on the different ways in which the concept is defined, categorised and measured. This is required as a comprehensive and contemporary operationalisation of voice and will ensure that future research is linked to the dominant body of knowledge. Setting: Literature presents employee voice behaviour in divergent ways, which applies to the definition, typologies and measurement of voice. This divergence poses a challenge for researchers and practitioners alike. Method: A comprehensive literature review was conducted to obtain a large spectrum of definitions, categorisations and assessments of voice. These were examined for breadth of adoption, consensus in terms of elements and, in the case of assessment, the acceptability of psychometric properties of measuring instruments. Results: After reviewing a substantial number of the articles published in peer-reviewed journals between the years 1970 and 2019, the three most popular definitions of voice are presented, the three most common conceptualisations on the forms/types of voice identified, and three most-used measuring scales with acceptable validity and reliability acknowledged. The definition, typologies, and measuring instrument proposed by Maynes and Podsakoff (2014) seems to be the standard in voice research. Their theorising on all three aspects is well accepted and forms the basis for many recent studies on voice. Conclusion: Building on previous research, and considering recent publications, the comprehensive conceptualisation of voice is best described by the seminal work of Maynes and Podsakoff (2014), which integrates the extant knowledge on the topic and how it is operationalised. Managerial implications: Researchers and practitioners are now aware of most adopted and authoritative conceptualisations of employee voice behaviour, which should provide them with greater confidence to engage in discussions on the topic as well as in facilitating research in the future.


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