scholarly journals Work-based identity and work engagement as potential antecedents of task performance and turnover intention: Unravelling a complex relationship

2012 ◽  
Vol 38 (1) ◽  
Author(s):  
F. Chris Bothma ◽  
Gert Roodt
Keyword(s):  
Identity Formation ◽  
Task Performance ◽  
Work Engagement ◽  
Turnover Intention ◽  
Work Performance ◽  
Maslach Burnout Inventory ◽  
Work Related ◽  
Leading Role ◽  
Helping Behaviour ◽  
And Task

Orientation: Work-based identity, used as a reference to the self, is the answer to the question ’Who am I at work?’ Work-related identities, derived from different social foci through identity formation processes, have as behavioural guides a significant influence on employee behaviour, which, in turn has an impact on work outcomes. Engagement, presented in different conceptualisations, is viewed by practitioners and academic researchers as an important antecedent of employee behaviour.Research purpose: The main purpose of the study was to investigate whether work-based identity and work engagement differed (in combination with personal alienation, helping behaviour and burnout) as potential antecedents (amongst numerous others) of task performance and turnover intention.Research design: A census-based sampling approach amongst 23 134 employees in the employment of an ICT company yielded a sample of 2429 usable questionnaires. Scales used in the study were the Maslach Burnout Inventory (MBI-HSS-20), Utrecht Work Engagement Scale (UWES), Work-based Identity, Personal Alienation, Helping Behaviour, Turnover Intention and Task Performance Scales.Main findings: The findings indicate that work-based identity and work engagement give similar appearing results as potential predictors of turnover intention and task performance. Practical/managerial implications: Reducing withdrawal behaviours and enhancing work performance are everyday challenges for organisations. Interventions focused on enhancing work-based identity and work engagement in the work environment should have a meaningful impact when these behaviours need to be addressed.Contribution/value-add: Work-based identity as a multidimensional construct has the potential, with further refinement, to become a valuable construct that can play a leading role in future work engagement research.

scholarly journals Ketidakamanan pekerjaan dan kinerja tugas: Peran burnout sebagai mediator

2021 ◽  
Vol 9 (2) ◽  
pp. 150-155
Author(s):  
Alice Salendu ◽  
Muhamad Fachri Maldini
Keyword(s):  
Task Performance ◽  
Work Experience ◽  
Job Insecurity ◽  
Negative Relationship ◽  
Maslach Burnout Inventory ◽  
Mediating Effect ◽  
Design Data ◽  
The Relationship ◽  
And Task

An increasingly dynamic and uncertain job demands provided new challenges for employees in task performance, had an impact on job insecurity, and triggered burnout for employees. This study investigated the predictor role of job insecurity on task performance through the mediation role of burnout. The researcher conducted correlational research with a non-experimental research design. Data were collected from 106 respondents who were private employees with a minimum of one year of work experience. The sampling technique used was convenience sampling. This study was conducted by using the Job Insecurity Scale, Task Performance Scale, and Maslach Burnout Inventory - General Scale which was adapted in Indonesia language. The data were processed using multiple regression analysis with mediating variables. The result of this research showed that job insecurity had a negative relationship with task performance (b = −0.35, t = −2.78; p = 0.00). In addition, it was also found that burnout partially mediated the relationship between job insecurity and task performance (β = -0.20, SE =0.07; 99% CI [-0.41,-0.05]). There was evidence that job insecurity had a negative relationship with task performance and burnout had a mediating effect on the relationship between job insecurity and task performance.

Self-efficacy and work performance: The role of work engagement

2019 ◽  
Vol 47 (12) ◽  
pp. 1-7
Author(s):  
Guixian Tian ◽  
Jian Wang ◽  
Zhuo Zhang ◽  
Yuping Wen
Keyword(s):  
Work Engagement ◽  
Self Efficacy ◽  
Structural Equation ◽  
Work Performance ◽  
Well Being ◽  
Equation Modeling ◽  
Work Related ◽  
Key Factor ◽  
Practical Implications

We investigated the influence of self-efficacy on work performance and its mediated link through work engagement by developing a theoretical model based on a literature review. Data from 241 employees of 3 banking companies in China showed that self-efficacy was significantly correlated with work engagement, and work engagement was significantly correlated with work performance. Structural equation modeling results indicated that work engagement acted as a partial mediator in the self-efficacy–work performance relationship. These findings highlight the role of work engagement as a key factor in work-related well-being that can change the effects of self-efficacy on work performance. Theoretical and practical implications are discussed.

Emotional intelligence and job performance: the role of psychological well-being

2016 ◽  
Vol 9 (4) ◽  
pp. 428-442 ◽  
Author(s):  
Dwayne Devonish
Keyword(s):  
Job Satisfaction ◽  
Job Performance ◽  
Task Performance ◽  
Well Being ◽  
Multiple Mediation ◽  
Psychological Well Being ◽  
Content Type ◽  
Work Related ◽  
The Relationship ◽  
And Task

Purpose The purpose of this paper is to test the mediating roles of two dimensions of psychological well-being (job satisfaction and work-related depression) in the relationship between emotional intelligence (EI) and task performance, individual-targeted citizenship behaviours (OCB-I) and organisation-targeted citizenship behaviours (OCB-O). Design/methodology/approach This survey study of 262 employees in a small island territory in the Caribbean captured data on EI, psychological well-being and various dimensions of job performance. Multiple mediation hypotheses were tested using the 95 per cent bootstrapping confidence interval (CI) estimation approach. Findings The results revealed that job satisfaction and work-related depression mediated the relationship between EI and task performance; and the relationship between EI and OCB-O, but only work-related depression mediated the relationship between EI and OCB-I. Research limitations/implications The study utilised a cross-sectional study design and self-reported measures but still presented significant implications for existing and future theoretical models of EI and job performance. Practical implications Organisations should seek to develop high levels of EI in their employees as a means of improving their overall psychological health and well-being and performance behaviours at work. Originality/value The study examines multiple mediation of various psychological well-being dimensions in the EI-job performance relationship using the 95 per cent bootstrapping CI approach.

The moderated mediation processes in firm-specific human capital development and task performance relationship

2019 ◽  
Vol 27 (3) ◽  
pp. 396-413 ◽  
Author(s):  
Hannah Vivian Osei ◽  
Ahmed Agyapong ◽  
Kwame Owusu Kwateng
Keyword(s):  
Human Capital ◽  
Task Performance ◽  
Work Engagement ◽  
Self Efficacy ◽  
Capital Investments ◽  
Human Capital Development ◽  
Content Type ◽  
Human Capital Investments ◽  
Capital Development ◽  
And Task

Purpose Interest has been generated for a while in unpacking the “black box” and providing a contingency approach to understanding the effects of human resource management (HRM) practices. This study aims to investigate the possibility that the relationship between human capital development and task performance is mediated by work self-efficacy and work engagement – and that this mediation depends on the degree of perceived investment in employees’ development. Design/methodology/approach Based on a synthesis of theories –systems, social cognitive and social identity theories – a moderated mediation model is tested using data from 220 academic employees and Heads of Departments from multiple Higher Educational Institutions in Ghana. AMOS and Hayes Conditional Process analysis were used to analyze the data. Findings The study finds support for a bundle of human capital investments boosting work self-efficacy and motivating work engagement, as well as task performance. Consistent with expectations, the mediation in human capital investments to task performance via work self-efficacy is conditional on the degree of perceived investment in employees’ development. Originality/value The study provides the first attempt at studying a conditional process model in human capital development by addressing whether, how and when human capital system functions more or less effectively, and provides knowledge on the “black box” in HRM.

scholarly journals A study protocol for a cluster randomised controlled trial on mindfulness-based stress reduction: Studying effects of mindfulness-based stress reduction and an additional organisational health intervention on mental health and work-related perceptions of teachers in Dutch secondary vocational schools

2020 ◽  
Author(s):  
Math Janssen ◽  
Yvonne Heerkens ◽  
Beatrice van der Heijden ◽  
Hubert Korzilius ◽  
Pascale Peters ◽  
...  
Keyword(s):  
Mental Health ◽  
Work Engagement ◽  
Stress Reduction ◽  
Work Performance ◽  
Controlled Trial ◽  
Intervention Group ◽  
Health Intervention ◽  
Vocational Schools ◽  
Work Related ◽  
Mindfulness Based Stress Reduction

Abstract Background: Dutch teachers in secondary vocational schools suffer from stress and burnout complaints that can cause considerable problems at work. This paper presents a study design that can be used to evaluate the short- and long-term effectiveness of Mindfulness-Based Stress Reduction (MBSR), being a person-focused intervention, both within and without the context of an additional organisational health intervention. Methods: The proposed study comprises a cluster randomised controlled trial that will be conducted in at least three secondary vocational schools, for which teachers will be recruited from three types of courses: Care, Technology, and Economy. The allocation of the intervention programme to the participating schools will be randomised. The teachers from each school will be assigned to either Intervention Group 1 (IG 1), Intervention Group 2 (IG 2), or the Waiting List Group (WG). IG 1 will receive MBSR training and IG 2 will receive MBSR training combined with an additional organisational health intervention. WG, that is the control group, will receive MBSR training one year later. The primary outcome variable of the proposed study is mindfulness, which will be measured with the Dutch version of the Five Facet Mindfulness Questionnaire (FFMQ-NL). In the conceptual model, the effects of teachers’ mindfulness resulting from the intervention programmes (MBSR training and MBSR training combined with an additional organisational health intervention) will be related to salient (secondary outcome) variables: mental health outcomes (e.g., burnout, work engagement), work performance, work-related perceptions (job demands and job resources), and personal competencies (e.g., occupational self-efficacy). Data will be collected before (T0) and immediately after the MBSR training (T1), and three (T2) and nine months (T3) after the training. The power analysis revealed a required sample size of 66 teachers (22 for each group). Discussion: The proposed study aims to provide insight into: (1) the short- and long-term effects of MBSR on teachers’ mental health, (2) the possible enhancing effects of the additional organisational health intervention, and (3) the teachers’ experiences with the interventions (working mechanisms, steps in the mindfulness change process). Strengths of this study design are the use of both positive and negative outcomes, the wide range of outcomes, both outcome and process measures, longitudinal data, mixed methods, and an integral approach. Although the proposed study protocol may not address all weaknesses of current studies (e.g., self-selection bias, self-reporting of data, the Hawthorne effect), it is innovative in many ways and can be expected to make important contributions to both the scientific and practical debate on how to beat work-related stress and occupational burnout, and on how to enhance work engagement and work performance. Trial registration: The trail is registered with the Dutch Trial Register (www.trialregister.nl): NL5581 (July 2016). The first participants were randomly assigned in September 2016. Keywords: Mindfulness-Based Stress Reduction; Additional organisational health intervention; Mental health; Teachers; Longitudinal approach; Mindfulness; Burnout; Stress; Work engagement; Work performance

scholarly journals Leader-Member Exchange (LMX) Ambivalence and Task Performance: The Cross-Domain Buffering Role of Social Support

2017 ◽  
Vol 45 (5) ◽  
pp. 1927-1957 ◽  
Author(s):  
Allan Lee ◽  
Geoff Thomas ◽  
Robin Martin ◽  
Yves Guillaume
Keyword(s):  
Social Support ◽  
Task Performance ◽  
Work Performance ◽  
Leader Member Exchange ◽  
Negative Effects ◽  
High Quality ◽  
Absolute Level ◽  
Lmx Theory ◽  
Member Exchange ◽  
And Task

Leader-member exchange (LMX) theory proposes that leaders develop different quality relationships with those they manage and this is predictive of work performance. While LMX quality has been viewed as univalent (ranging from low to high quality), this paper proposes that it can also be bivalent in nature (i.e., coexisting positive and negative thoughts towards the relationship), which we refer to as LMX ambivalence. A survey measure of LMX ambivalence is developed, and through three validation and two main studies, it is shown to have construct, discriminant, and incremental predictive validity beyond that of LMX quality. Hypotheses concerning LMX ambivalence and task performance are tested in two main studies and show that (1) LMX ambivalence is negatively related to performance regardless of LMX quality, (2) high levels of perceived support from the organization (Study 1) or coworkers (Study 2) nullify the negative association between LMX ambivalence and performance, and (3) high LMX ambivalence leads to more negative affect and in turn lower task performance, but only when coworker support is low (Study 2). These results show the importance of viewing LMX quality not only in terms of its absolute level (low vs. high quality) but also as a bivalent construct where both positive and negative cognitions can coexist. They also demonstrate the value of social support in buffering the negative effects of LMX ambivalence. Furthermore, our findings extend a central tenet of LMX theory by implying that LMX quality varies not only within groups (i.e., LMX differentiation) but also within leader-follower dyads.

The impact of perceived supervisor support on employees’ turnover intention and task performance

2019 ◽  
Vol 38 (5) ◽  
pp. 369-382 ◽  
Author(s):  
Sadia Afzal ◽  
Muhammad Arshad ◽  
Sharjeel Saleem ◽  
Omer Farooq
Keyword(s):  
Task Performance ◽  
Turnover Intention ◽  
Self Efficacy ◽  
Academic Staff ◽  
Supervisor Support ◽  
Equation Modeling ◽  
Content Type ◽  
Perceived Supervisor Support ◽  
The Impact ◽  
And Task

PurposeThe purpose of this paper is to explain the mediational mechanisms in the relationship of perceived supervisor support (PSS) with turnover intention (TI) and task performance (TP).Design/methodology/approachData were collected through questionnaires from the academic staff of Pakistani universities. The theoretical model was tested using data collected from 304 respondents by using structural equation modeling technique. Mediation analysis was performed with 5,000 bootstraps samples.FindingsThe results revealed that PSS affected TI negatively through the mediation of self-efficacy. Conversely to this, PSS influenced TP positively through the mediation of self-efficacy. In addition, the results also showed the direct effect of PSS on employees’ TP.Practical implicationsThe results of this study suggest that the supervisor must provide adequate support to the academic staff, which helps them to develop their self-efficacy. Self-efficacy is helpful for the employees to reduce their TI and to improve their TP.Originality/valueThis study is the first of its nature which explained the direct and indirect effects of PSS on TI and TP by using the framework of social learning theory and social exchange theory simultaneously.

scholarly journals Work-related well-being of South African hospital pharmacists

2011 ◽  
Vol 37 (1) ◽  
Author(s):  
Sebastiaan Rothmann ◽  
Madeleine Malan
Keyword(s):  
South Africa ◽  
Coping Strategies ◽  
South African ◽  
Work Engagement ◽  
Survey Design ◽  
Maslach Burnout Inventory ◽  
Well Being ◽  
Hospital Pharmacists ◽  
Work Related ◽  
And Coping

Orientation: Hospital pharmacists in South Africa are experiencing increased stress because of the high demand for their services, a lack of resources in hospital pharmacies, and the shortage of pharmacists in South Africa.Research purpose: The objective of this study was to investigate whether job stress and coping strategies could predict the work-related well-being (burnout and work engagement) of hospital pharmacists in South Africa.Motivation for the study: Information about the work-related well-being and coping strategies of hospital pharmacists could be used to plan individual and organisational interventions which can be used to retain them and to manage their well-being and performance.Research design, approach and method: A survey design was used. A stratified random sample (N = 187) of pharmacists in South African hospitals was studied. The Maslach Burnout Inventory – Human Services Survey, Utrecht Work Engagement Scale, Pharmacist Stress Inventory and the COPE questionnaire were administered.Main findings: The results showed that job related stress and three coping strategies (approach coping, avoidant coping, and turning to religion) predicted burnout and work engagement of South African hospital pharmacists.Practical implications: Job stressors that are in the main responsible for the unfavourable work environment and that lead to the development of burnout amongst hospital pharmacists should be addressed. It is also important to enhance the coping capabilities of the hospital pharmacists.Contribution/value-add: The findings of this study provide insight into the factors impacting on the work-related well-being of hospital pharmacists in South Africa.

scholarly journals Effectiveness of Interpersonal Leadership for Engagement and Task Performance of Nurses

SAGE Open ◽  
2020 ◽  
Vol 10 (2) ◽  
pp. 215824402092442
Author(s):  
Nazia Habib ◽  
Sajid Hussain Awan ◽  
Shaheryar Naveed ◽  
Chaudhry Shoaib Akhtar
Keyword(s):  
Transformational Leadership ◽  
Private Sector ◽  
Task Performance ◽  
Work Engagement ◽  
Interactional Justice ◽  
Full Time ◽  
Public And Private ◽  
Significant Difference ◽  
Public And Private Sector ◽  
And Task

Transformational leadership has been studied as an essential trait for nurse leaders in the past; however, there is a dearth of studies on interpersonal leadership which is a combined construct of transformational leadership and interactional justice. The main objective of this article was to examine the relationship between interpersonal leadership and task performance. A cross-sectional research design was adopted for this study. 700 questionnaires were circulated among nurses from 14 major hospitals across the country. Out of these, 336 nurses replied. The final usable sample size was 283 full-time nurses, out of which 91.8% were female. The online and paper-based instruments were floated twice, at different timings with different cover letters to avoid common method bias. Nurses perceive that interpersonal leadership can significantly enhance their task performance. Similarly the study also found significant mediation of work engagement in the positive relationship between interpersonal leadership and task performance. Moreover, there was no significant difference between public and private sector nurses about interpersonal leadership and its relationship with work engagement and task performance. Interpersonal leadership has been found as significantly and positively effective toward work engagement and task performance of nurses working both in public and private sector hospitals. The results establish that by adopting the interpersonal leadership style, a nurse leader can enhance the work engagement of her followers. The study suggests that interpersonal leadership should be adopted as a total concept in nurse management to achieve better results in terms of work engagement and task performance.

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