scholarly journals The Role of Intercultural Communication Competency in Global Business Negotiations

2012 ◽  
pp. 153-178
Keyword(s):  
Intercultural Communication ◽  
Global Business ◽  
Communication Competency ◽  
Business Negotiations

scholarly journals Raising International Discourse Rights in Translation and Interpreting Pedagogy

2022 ◽  
Vol 6 (1) ◽  
pp. 47-51
Author(s):  
Dawn Fei-yue Tsang
Keyword(s):  
Intercultural Communication ◽  
Significant Role ◽  
Soft Power ◽  
International Competitiveness ◽  
Training Model ◽  
International Standards ◽  
Communication Competency ◽  
Market Requirements ◽  
International Discourse

This research project aims at consolidating and revitalizing translation and interpreting pedagogy with dual emphasis on the cultural soft power and international discourse rights of China via emphasizing international competitiveness. In order to realize the significant needs of the current market requirements and the new era of China, this project proposes the “ICC” interpreting training model. It refers to the combination of intercultural communication competency with international competitiveness as the teaching and learning outcomes by means of integrating the following five components in the course content and the whole curriculum design: (1) interpreting competency – bilingual competence and interpreting skill-based training; e.g., short-term memory and note-taking; (2) national value – strengthening translation and the crucial roles and responsibilities of interpreter trainers and trainees in disseminating national culture; (3) expertise of subject matters – equipping students with expertise for work field and meeting the market requirements; e.g., specific professional knowledge and jargons demanded by the tasks; (4) professional ethics and image – extra-linguistic knowledge emphasizing a translator’s and an interpreter’s professional code of conduct and ethics in a way that can establish the “iconic” image of a professional interpreter; e.g., confidentiality, posture, and appearance; (5) practical assessment – evaluation of students’ performance in practical translation and interpreting opportunities and/or internship in organizations of various natures according to international standards. This research proposes a new training model to incorporate intercultural communication competency with international competitiveness. The significant role of interpreting pedagogy in contributing to a sound national name is investigated. The new “ICC” model that this research is proposing answers such a call for the significant role of raising cultural soft power and international discourse rights in China.  

scholarly journals Intercultural Communication In Global Business: An Analysis Of Benefits And Challenges

2012 ◽  
Vol 11 (2) ◽  
pp. 217
Author(s):  
Melvin C. Washington ◽  
Ephraim A. Okoro ◽  
Otis Thomas
Keyword(s):  
Intercultural Communication ◽  
International Business ◽  
Business Environment ◽  
Global Market ◽  
First Century ◽  
Global Business ◽  
Intercultural Skills ◽  
The World ◽  
Business Negotiations ◽  
Appropriate Practices

The twenty-first century business environment is expanding and increasingly attracting the interest of countries from developed and developing nations of the world. As countries of the world become increasingly interdependent and interconnected because of global market and diverse consumer needs, it is critically important that participating countries and their organizations understand and appreciate one anothers cultural differences in order to ensure growth and sustainability in international business. Recent studies have traced the failure of some international business ventures to three significant factors: lack of intercultural skills and competence, inability to communicate effectively at a global level, and failure to practice acceptable etiquette in business negotiations. Therefore, businesses from different countries need to appreciate the importance of understanding the cultures and values of their counterparts as well as develop intercultural communication sensitivity and decorum. This paper then is an attempt toward analyzing the significance and role of intercultural communication and etiquette in international business. Recommendations for appropriate practices and acceptable conducts among nations are provided.

scholarly journals An Integrative Framework for International and Intercultural Communication Contexts: Conflicts, Ferment and Theoretical Analysis

2013 ◽  
Vol 1 (1) ◽  
pp. 37
Author(s):  
Ephraim Okoro
Keyword(s):  
Intercultural Communication ◽  
Strategic Alliance ◽  
Global Market ◽  
Cultural Patterns ◽  
Theoretical Frameworks ◽  
Global Business ◽  
Integrative Framework ◽  
Business Operations ◽  
Business Negotiations ◽  
Communication Differences

Many scholars observe that international and intercultural communication is taking new directions in<br />the twenty-first century, and they are reconceptualizing a range of critical topics, including cultural<br />identity and its role in intercultural business negotiations; communication ethics and its impact on<br />international business; and the role of mass media in disseminating information and setting issues<br />agenda for citizens. This reconceptualization of critical communication concepts is attracting the<br />interest of academics and researchers nations and is leading to a rethinking of the theoretical<br />frameworks guiding communication debates and analyses. As nations are becoming interdependent and<br />interconnected because of global market, it is important that countries involved in global markets<br />understand one another’s cultural patterns and variations in their communication differences in order<br />to ensure continuing growth, expansion, and sustainability. Recent studies traced the slow growth of<br />global business operations to a lack of effective communication, ineffective intercultural business<br />communication skills, inability of entrepreneurial engagement in cross-border transactions, and<br />incompetence in cross-cultural strategic alliance negotiations. This paper identifies and discusses<br />various communication contexts, issues, and theoretical frameworks, and provides recommendations<br />for effective utilization of communication tools in global and intercultural environments.

Customer centricity and guanxi prevalence as social capital: a study of international business relationships

2018 ◽  
Vol 33 (8) ◽  
pp. 1209-1220 ◽  
Author(s):  
Angeline Close Scheinbaum ◽  
Stephen W. Wang
Keyword(s):  
Structural Equation ◽  
Equation Modeling ◽  
Global Business ◽  
Global Marketing ◽  
Logistics Industry ◽  
Content Type ◽  
Global Logistics ◽  
High Level ◽  
Customer Centricity

Purpose This research blends perspectives of the Eastern phenomenon of guanxi with the more Western perspectives of relationship marketing and customer centricity. Extending scholarship on guanxi in marketing (e.g. Park and Luo, 2001; Sheu and Hu, 2009; Luo et al., 2008; Fowler and Reisenwitz, 2014), the objective is to highlight the indirect role of customer centricity (i.e. how visible or central it is for the business partner to communicate with/have information sharing with), for firms in regions with a prevalence of guanxi. Design/methodology/approach The empirical model is tested in context of global marketing in the business-to-business (B2B) logistics industry (n = 508). A total of 508 global logistics employees and managers with experience in global business participated in the survey in Taiwan. Structural equation modeling was used for data analysis with multi-group analyses. Findings Customer centricity intensifies positive outcomes of guanxi prevalence. Specifically, a high level of customer centricity strengthens established associations among guanxi prevalence, trust, relationship commitment and firm performance. Originality/value While most work on guanxi has a focus in China, this research focuses on Taiwan. While building on a wealth of literature, relatively less work has focused on customer centricity.

scholarly journals Let’s Chat - A fresh take on the invaluable role of peer-to-peer conversation in student engagement, participation and inclusion

2017 ◽  
Vol 8 (2) ◽  
pp. 107-111
Author(s):  
Rosalind McFarlane ◽  
Marta Spes-Skrbis ◽  
Anne Taib
Keyword(s):  
Intercultural Communication ◽  
Sense Of Belonging ◽  
Teaching And Learning ◽  
Peer To Peer ◽  
Student Feedback ◽  
First Year ◽  
Spoken English ◽  
Current Trends ◽  
Peer Conversation

This session reports on Monash University’s recently developed Let’s Chat program, delivered at three campuses as a modularised, peer learning opportunity for students from first year to PhD. Involving 3,591 student participants and facilitators in 2015 and 2016, the program responds directly to student feedback and recommendations. Let’s Chat maximises opportunities for peer-to-peer interaction with the aim of increasing participants’ confidence and competence in spoken English and intercultural communication. Informed by current trends in student-centred and peer-assisted learning theory, TESOL and intercultural communication, Let’s Chat is quickly establishing itself as an effective approach to supporting student participation, engagement and sense of belonging in diverse teaching and learning contexts and communities. The session presents a snapshot of the genesis of the program; an evaluation of its implementation; and a summary of emerging outcomes. The session also engages participants in a conversation about how this model might be replicated in other settings.

scholarly journals Komunikasi Antarbudaya Dalam Interaksi Beragama Di Pura Bukit Karangasem

2021 ◽  
Vol 5 (1) ◽  
pp. 33-44
Author(s):  
I Gusti Ayu Ratna Pramesti Dasih
Keyword(s):  
Qualitative Research ◽  
Social Interaction ◽  
Cultural Differences ◽  
Intercultural Communication ◽  
Reciprocal Relationship ◽  
Historical Background ◽  
Intercultural Interaction ◽  
Cultural Shock ◽  
Intercultural Interactions

The process of social interaction in the community is very close to communication and culture because of the harmonious reciprocal relationship. Culture and communication influence each other. Cultural differences will have the potential to cause uncertainty and anxiety disorders, so that the possibility of cultural shock occurs. The existence of a shift in the value of diversity, an important role of intercultural communication in bridging the obstacles to understanding society can be explained by intercultural interactions so as not to cause misunderstandings. This article analyzes the role of intercultural communication in religious interactions at Pura Bukit Kampung Anyar Karangasem using qualitative research methods. The results showed that: first, the historical background of the conquest of the Karangasem Kingdom over Lombok. Second, the process of adaptation and intercultural interaction carried out by Hindus and Sasak Bayan ethnic people creates religious social beliefs. Third, intercultural communication has implications for socio-religious interactions, such as: implications for religious values, implications for socializing activities, implications for the value of solidarity, and implications for the value of tolerance.

Understanding the Global Business of Forced Labour: An Introduction

2018 ◽  
pp. 1-22
Author(s):  
Genevieve LeBaron
Keyword(s):  
Global Economy ◽  
The Political ◽  
Ethical Challenges ◽  
Global Business ◽  
Labour Exploitation ◽  
Modern Slavery ◽  
Forced Labour ◽  
Rights Issue

This introductory Chapter provides an overview of the political, methodological, and ethical challenges of researching forced labour in the global economy tackled in this Volume. It argues that in spite of these challenges, researchers are pioneering fresh approaches to understanding the business of forced labour that are anchored in strong empirical methods, rather than outdated theoretical propositions or sensationalist newspaper headlines. This burgeoning and interdisciplinary body of research challenges conventional narratives about the nature and role of modern slavery. It reveals that rather than an individualised, randomly occurring human rights issue caused by the moral shortcomings and greed of unscrupulous employers, severe labour exploitation is a coherent and predictable feature of many sectors and regions within the global political economy. The methodological reflections contained within this Volume offer a resource for academics and practitioners seeking to understand forced labour, the factors that shape vulnerability to this phenomenon, and the variegated mechanisms through which businesses systemically profit from labour exploitation.

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