A Rhetorical Approach to Crisis Communication: Management, Communication Processes, and Strategic Responses

2003 ◽  
pp. 9-26
Keyword(s):  
Crisis Communication ◽  
Strategic Responses ◽  
Communication Management ◽  
Management Communication ◽  
Communication Processes

scholarly journals Features of Effective Crisis Communication Based on Public Relations Profession Research.

2018 ◽  
Vol 4 (s1) ◽  
pp. 128-135
Author(s):  
Dariusz Tworzydło ◽  
Przemysław Szuba ◽  
Marek Zajic
Keyword(s):  
Public Relations ◽  
Response Time ◽  
Crisis Communication ◽  
Effective Communication ◽  
Quick Response ◽  
Daily Newspaper ◽  
Communication Management ◽  
Communication Processes ◽  
Crisis Preparation ◽  
The Way

Abstract The way of conducting communication during the image crisis is a special type of challenge for the company. Lack of preparation of the company for proper communication management may be crucial in averting and/or reducing the effects of crises. The paper presents the results of research conducted among experts from the PR industry and representatives of the largest Polish enterprises from the 500 List compiled by “Rzeczpospolita” daily newspaper. The vast majority of Polish enterprises show an open-minded approach to crisis communication. Companies from oppressive industries, where crises occur more often, are better prepared for crisis communication. The determinants of effective communication in the situation of image threats are, according to the leaders of public relations agencies, anti-crisis preparation, presence of procedures, openness and honesty in communication processes as well as quick response time.

Gestión de la comunicación en las organizaciones: una propuesta para su evaluación La comunicación en las organizaciones

2017 ◽  
Vol 1 (4) ◽  
Author(s):  
Carlos Intriago Macías
Keyword(s):  
Organizational Communication ◽  
Business Strategy ◽  
Document Analysis ◽  
Extensive Literature ◽  
Expert Interviews ◽  
Communication Management ◽  
Management Communication ◽  
Time Frequency ◽  
Methods And Techniques ◽  
Structured Communication

La comunicación aborda desde una perspectiva de acción integrada y contemplando las variables que en ella intervienen. Estos factores igualmente pasan a ser referentes para la evaluación. No se puede hablar de gestión de comunicación en las organizaciones sin diagnóstico consistente, planeamiento alineado a la estrategia de la empresa, plan de acción  coherente,  implantación rigurosa  y  valoración. El  objetivo  de  este  trabajo  es conformar la propuesta de bases teórico-metodológicas para la evaluación del sistema de comunicación en  las  organizaciones. Para  el  desarrollo  se  realizó  un  diseño  general investigativo basado en  la teoría fundamentada y sustentada  en una extensa revisión bibliográfica, análisis documental, entrevistas a expertos y un cuestionario semi- estructurado a profesionales de la comunicación en instituciones y organizaciones seleccionadas. Se concluyó que la comunicación en cualquier entidad y tomando los aspectos a medir, momento, periodicidad, los métodos y técnicas a emplear así como la profundidad y extensión de estos análisis, dependerá de la situación particular de cada organización.  Palabras claves: evaluación, comunicación, gestión de la comunicación, comunicación organizacional, organizaciones. Communication management in organizations: a proposal for its evaluation   Abstract  Communication is stated from a perspective of integrated action and taking into account the variables involved therein. These factors also become benchmarks for evaluation. You can not talk about communication management in organizations without a  consistent diagnosis, aligned business strategy, plan of a consistent action , rigorous implementation and evaluation planning. The aim of this paper is to form the theoretical and methodological proposal for the evaluation of the communication system in organizations . To develop an overall research design based on grounded theory and supported by an extensive  literature  review,  document  analysis,  expert  interviews and  semi-structured communication  to professionals involved in the process of communication in institutions and organizations selected,  and a questionnaire, it was concluded that the communication in any organization and taking aspects to be   measured such as  time, frequency, methods and techniques used as well and the depth and extent of these analyses will depend on the particular situation of each organization. Keywords: assessment, communication, management communication, organizational communication, organizations.

Design and implementation of a virtual ARINC 653 simulation platform

SIMULATION ◽  
2021 ◽  
pp. 003754972199601
Author(s):  
Jinchao Chen ◽  
Keke Chen ◽  
Chenglie Du ◽  
Yifan Liu
Keyword(s):  
Real Time ◽  
System Development ◽  
General Purpose ◽  
Simulation Platform ◽  
Communication Management ◽  
Management Communication ◽  
Real Time Simulation ◽  
Testing And Debugging ◽  
Time Simulation ◽  
Efficiency And Effectiveness

The ARINC 653 operation system is currently widely adopted in the avionics industry, and has become the mainstream architecture in avionics applications because of its strong agility and reliability. Although ARINC 653 can efficiently reduce the weight and energy consumption, it results in a serious development and verification problem for avionics systems. As ARINC 653 is non-open source software and lacks effective support for software testing and debugging, it is of great significance to build a real-time simulation platform for ARINC 653 on general-purpose operating systems, improving the efficiency and effectiveness of system development and implementation. In this paper, a virtual ARINC 653 platform is designed and realized by using real-time simulation technology. The proposed platform is composed of partition management, communication management, and health monitoring management, provides the same operation interfaces as the ARINC 653 system, and allows dynamic debugging of avionics applications without requiring the actual presence of real devices. Experimental results show that the platform not only simulates the functionalities of ARINC 653, but also meets the real-time requirements of avionics applications.

Digital skills and complex thinking in engineering students of a particular university in Lima in times of pandemic

2021 ◽  
Vol 7 (3C) ◽  
pp. 155-165
Author(s):  
Luis Alex Valenzuela Fernández ◽  
Violeta Cadenillas Albornoz ◽  
Blanca Soledad Zavala Alfaro ◽  
Jean Paul Suazo Zárate ◽  
Cesar Ulloa-Silvestre
Keyword(s):  
Digital Literacy ◽  
Engineering Students ◽  
Private University ◽  
Communication Management ◽  
Management Communication ◽  
Cross Sectional ◽  
Four Dimensions ◽  
Complex Thinking ◽  
Digital Skills ◽  
Medium Level

This article focuses on the relationship of digital skills and complex thinking in engineering students from a private university in Lima, Peru. A non-experimental, descriptive, correlational, cross-sectional quantitative study was carried out. The sample consisted of 175 engineering students who were administered the questionnaires developed in Google Forms for digital skills and the complex XXI scale to measure complex thinking with reliability values of .965 and .941 respectively for the alpha of Cronbach. The descriptive results showed that 48% of the respondents were found at the medium level of digital skills and that in the case of complex thinking there was a significant tie between the medium and high levels (approximately 41%). It was concluded that there was a strong and positive correlation between digital skills and complex thinking (Pearson's correlation = .759). In addition, four dimensions of digital literacy were evaluated (information management, communication management, wearable technology management and organizational aspects) which showed a positive and moderate relationship with complex thinking.

MUSIC AND COMMUNICATION PROCESSES IN SOCIETY: MANAGEMENT THEORY

2021 ◽  
Vol 1 (3) ◽  
pp. 41-49
Author(s):  
A. N. Yakoupov ◽  
Keyword(s):  
Social Life ◽  
Modern Society ◽  
Communication Management ◽  
Musical Life ◽  
Economic Changes ◽  
Communication Processes ◽  
Theoretical Statement ◽  
The Social ◽  
The Impact ◽  
Musical Communication

Based on historical and theoretical analysis of the development of social functioning of musical communication, as well as some problems of its management, the author attempts to theoretically justify the ways and means of optimizing music and communication processes that contribute to enhance the social and cultural role of musical art. The article describes fundamental concepts, which should be taken as the basis for the organization of musical life in modern society. The author puts forward such a conceptual theoretical statement as the principle of multi-factor audience differentiation. Consequently, the paper considers important facets of the theory of musical communication management in society, namely the target programming, scientific forecasting and long-term planning. The ways and methods of implementing these principles aimed at the achievement of a certain level of control over the music communication processes in society are also considered. Special attention is paid to the analysis of the impact of current social and economic changes in Russia on the formation of marketing and management in the social life of musical art.

MUSIC AND COMMUNICATION PROCESSES IN SOCIETY: MANAGEMENT THEORY

2021 ◽  
Vol 1 (1) ◽  
pp. 30-40
Author(s):  
A. N. Yakoupov ◽  
Keyword(s):  
Social Life ◽  
Modern Society ◽  
Communication Management ◽  
Musical Life ◽  
Economic Changes ◽  
Communication Processes ◽  
Theoretical Statement ◽  
The Social ◽  
The Impact ◽  
Musical Communication

Based on historical and theoretical analysis of the development of social functioning of musical communication, as well as some problems of its management, the author attempts to theoretically justify the ways and means of optimizing music and communication processes that contribute to enhance the social and cultural role of musical art. The article describes fundamental concepts, which should be taken as the basis for the organization of musical life in modern society. The author puts forward such a conceptual theoretical statement as the principle of multi-factor audience differentiation. Consequently, the paper considers important facets of the theory of musical communication management in society, namely the target programming, scientific forecasting and long-term planning. The ways and methods of implementing these principles aimed at the achievement of a certain level of control over the music communication processes in society are also considered. Special attention is paid to the analysis of the impact of current social and economic changes in Russia on the formation of marketing and management in the social life of musical art.

The Influence of Social Networks on Communication Satisfaction within the Organizations

2012 ◽  
pp. 545-566 ◽  
Author(s):  
Danijela Lalic ◽  
Ugljesa Marjanovic ◽  
Bojan Lalic
Keyword(s):  
Social Networks ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Relevant Information ◽  
Communication Satisfaction ◽  
Communication Management ◽  
Communication Processes ◽  
Information And Communication ◽  
Insight Into ◽  
New Framework

Today, technological achievements that significantly influence communication management are Social Networks in virtual environment. The latest research clearly indicates that this trend is going to last in the future. It is considered as a fact that there are many changes and innovations in the field of information and communication technologies during the past few decades. Development of communication technologies has provided a new framework for organizing corporate communication processes, both internally and externally. Channels for the transfer of relevant information had been faced with huge technological improvement, but fact analysis and former research do not provide insight into specific motivation patterns for usage of Social Networks among employees, nor into their influence on Communication Satisfaction within the organizations.

scholarly journals Navigating Crisis: The Role of Communication in Organizational Crisis

2019 ◽  
Vol 57 (2) ◽  
pp. 163-175 ◽  
Author(s):  
Sky Marsen
Keyword(s):  
Crisis Communication ◽  
Communication Theory ◽  
Lessons Learned ◽  
Reputation Management ◽  
Organizational Crisis ◽  
Management Communication ◽  
Situational Crisis Communication Theory ◽  
Rich Diversity ◽  
The Rich

This article introduces the special issue on crisis communication, whose aim is to bring together diverse approaches and methods of analysis in the field. The article overviews the field by discussing two main frameworks, dealing with postcrisis (reputation management) and precrisis (issue management) communication, respectively. The article then overviews some major theories of crisis communication and their different methodologies: image repair, situational crisis communication theory, rhetorical arena theory, narrative, and integrated crisis mapping. It ends with a description of some lessons learned that apply to all approaches and an overview of the contributions to the issue. By comparing and contrasting different perspectives on crisis communication, the article emphasizes the rich diversity that characterizes this branch of business communication.

scholarly journals Implementation of communication and interaction management in distributed environmental projects

2021 ◽  
Vol 6 (2(62)) ◽  
pp. 53-57
Author(s):  
Andrii Khrutba ◽  
Victor Morozov ◽  
Yuliia Khrutba ◽  
Valentyna Tkachenko ◽  
Roksolana Lysak
Keyword(s):  
Project Management ◽  
Effective Communication ◽  
Nature Protection ◽  
Communication Management ◽  
Main Hypothesis ◽  
Management Standards ◽  
Communication Processes ◽  
Management Processes ◽  
Environmental Projects ◽  
Interaction Management

The object of research is the management of communication processes that occur between different stakeholders in project activities in the implementation of distributed environmental projects. The research is based on the application of the basic provisions of communication management in project management methodologies, including Green Project Management used to study the features and factors influencing individual processes in distributed environmental projects. The paper also applies the current provisions, methodological approaches to set theory and systems analysis (to formalize management processes, development of system models); classical and applied project management standards; expert evaluation methods for quantitative evaluation of criteria; methods of mathematical modeling, etc. The information base of the research is statistical data on the implementation of projects, the results of own research. The main hypothesis of the study is the assumption that a significant impact on the outcome of the implementation of distributed environmental projects is determined by the successful management of communications between stakeholders in the development and implementation of the project. Because the formation of an effective communication management mechanism in distributed environmental projects ensures the receipt of the project product with minimal risks. The interrelation of management of communications and interactions in the distributed projects and features of application of the concept of Green Project Management for management of nature protection projects is shown. Peculiarities of interaction management in distributed environmental projects are analyzed. The method of interaction management in nature distribution distributed projects is offered. The method of creation of a communication platform for realization of the coordinated management of communications in the distributed projects is offered. With the help of the method it is possible to coordinate the planned actions of the project participants on a set of compromise and related solutions to implement the tasks that are the best results of the project in accordance with the functions for benefits. It is shown to increase the efficiency of the interaction management process in distributed environmental projects to ensure effective communication in the interaction of stakeholders in distributed environmental projects under the condition of unclear information about the real state of the level of achievement of stakeholder expectations.

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