Gestión de la comunicación en las organizaciones: una propuesta para su evaluación La comunicación en las organizaciones

2017 ◽  
Vol 1 (4) ◽  
Author(s):  
Carlos Intriago Macías

La comunicación aborda desde una perspectiva de acción integrada y contemplando las variables que en ella intervienen. Estos factores igualmente pasan a ser referentes para la evaluación. No se puede hablar de gestión de comunicación en las organizaciones sin diagnóstico consistente, planeamiento alineado a la estrategia de la empresa, plan de acción  coherente,  implantación rigurosa  y  valoración. El  objetivo  de  este  trabajo  es conformar la propuesta de bases teórico-metodológicas para la evaluación del sistema de comunicación en  las  organizaciones. Para  el  desarrollo  se  realizó  un  diseño  general investigativo basado en  la teoría fundamentada y sustentada  en una extensa revisión bibliográfica, análisis documental, entrevistas a expertos y un cuestionario semi- estructurado a profesionales de la comunicación en instituciones y organizaciones seleccionadas. Se concluyó que la comunicación en cualquier entidad y tomando los aspectos a medir, momento, periodicidad, los métodos y técnicas a emplear así como la profundidad y extensión de estos análisis, dependerá de la situación particular de cada organización.  Palabras claves: evaluación, comunicación, gestión de la comunicación, comunicación organizacional, organizaciones. Communication management in organizations: a proposal for its evaluation   Abstract  Communication is stated from a perspective of integrated action and taking into account the variables involved therein. These factors also become benchmarks for evaluation. You can not talk about communication management in organizations without a  consistent diagnosis, aligned business strategy, plan of a consistent action , rigorous implementation and evaluation planning. The aim of this paper is to form the theoretical and methodological proposal for the evaluation of the communication system in organizations . To develop an overall research design based on grounded theory and supported by an extensive  literature  review,  document  analysis,  expert  interviews and  semi-structured communication  to professionals involved in the process of communication in institutions and organizations selected,  and a questionnaire, it was concluded that the communication in any organization and taking aspects to be   measured such as  time, frequency, methods and techniques used as well and the depth and extent of these analyses will depend on the particular situation of each organization. Keywords: assessment, communication, management communication, organizational communication, organizations.

SIMULATION ◽  
2021 ◽  
pp. 003754972199601
Author(s):  
Jinchao Chen ◽  
Keke Chen ◽  
Chenglie Du ◽  
Yifan Liu

The ARINC 653 operation system is currently widely adopted in the avionics industry, and has become the mainstream architecture in avionics applications because of its strong agility and reliability. Although ARINC 653 can efficiently reduce the weight and energy consumption, it results in a serious development and verification problem for avionics systems. As ARINC 653 is non-open source software and lacks effective support for software testing and debugging, it is of great significance to build a real-time simulation platform for ARINC 653 on general-purpose operating systems, improving the efficiency and effectiveness of system development and implementation. In this paper, a virtual ARINC 653 platform is designed and realized by using real-time simulation technology. The proposed platform is composed of partition management, communication management, and health monitoring management, provides the same operation interfaces as the ARINC 653 system, and allows dynamic debugging of avionics applications without requiring the actual presence of real devices. Experimental results show that the platform not only simulates the functionalities of ARINC 653, but also meets the real-time requirements of avionics applications.


2021 ◽  
Vol 7 (3C) ◽  
pp. 155-165
Author(s):  
Luis Alex Valenzuela Fernández ◽  
Violeta Cadenillas Albornoz ◽  
Blanca Soledad Zavala Alfaro ◽  
Jean Paul Suazo Zárate ◽  
Cesar Ulloa-Silvestre

This article focuses on the relationship of digital skills and complex thinking in engineering students from a private university in Lima, Peru. A non-experimental, descriptive, correlational, cross-sectional quantitative study was carried out. The sample consisted of 175 engineering students who were administered the questionnaires developed in Google Forms for digital skills and the complex XXI scale to measure complex thinking with reliability values of .965 and .941 respectively for the alpha of Cronbach. The descriptive results showed that 48% of the respondents were found at the medium level of digital skills and that in the case of complex thinking there was a significant tie between the medium and high levels (approximately 41%). It was concluded that there was a strong and positive correlation between digital skills and complex thinking (Pearson's correlation = .759). In addition, four dimensions of digital literacy were evaluated (information management, communication management, wearable technology management and organizational aspects) which showed a positive and moderate relationship with complex thinking.


Author(s):  
Svend Brinkmann

This book is about the different philosophical paradigms and ideas that influence qualitative research. Its aim is to discuss and evaluate the ways that philosophical positions inform qualitative research as currently practiced. Unlike other contributions to the field, this book takes a historical perspective and shows how the philosophical ideas have evolved and influenced qualitative research in previous times and today. Today, qualitative researchers often report on their philosophical commitments (if they do so at all) in a separate section of their papers, but this book is written from the perspective that philosophical ideas influence everything in the research process from the first formulation of a research theme to the final reporting of the results. Therefore, it is preferable to highlight how this happens. Philosophy should thus not be thought of as a purely abstract discipline, disconnected from the practicalities of research, but rather as a concrete and pervasive aspect of all qualitative research practices. This book does not provide in-depth treatments of qualitative methods and techniques such as interviewing, document analysis, or participant observation, but rather aims to introduce and discuss the philosophical issues that are relevant regardless of the specific methods employed by qualitative researchers.


2011 ◽  
Vol 25 (4) ◽  
pp. 583-611 ◽  
Author(s):  
David Rooney ◽  
Bernard McKenna ◽  
James R. Barker

For a quarter of a century, Management Communication Quarterly ( MCQ) has published research about communication in the context of work. This article charts the intellectual history of MCQ to trace its epistemic, theoretical, and identity changes. The authors consider how the journal’s published research has changed, why it has changed, and what its future direction should be. The article also considers MCQ as a place for a community of scholars and the journal’s identity as a member of that community. In providing this empirical study of MCQ’s history, it is hoped that organizational communication scholars can consider further questions about their research, their journals, and their communities within the research tradition.


2019 ◽  
Vol 41 (7) ◽  
pp. 1011-1028 ◽  
Author(s):  
Karen Donders

The notion of public service media is used to describe public broadcasters’ provision of services that contribute to the democratic, cultural and social objectives of society, and this on multiple devices and across various technologies. While most research focuses on the theoretical case for public service media, this contribution analyses how public broadcasters strategically position themselves as providers of public service media. What are their distribution strategies in a market that is no longer dominated by the media themselves, but is characterised by a growing concentration of power in the hands of the so-called platforms and a continuous influx of new entrants? The article is based on a qualitative document analysis of public broadcasters’ strategies in Flanders, the Netherlands, the United Kingdom and Ireland. Complementary expert interviews were also carried out. Our main finding is that public broadcasters are distributing more and more varied types of content online, but that digital-only content remains limited and is considered as a subsidiary activity. Ample reference is made to the surrounding environment as a means to legitimise the existence of public broadcasters. However, this is not yet translated into concrete and focused distribution strategies.


2018 ◽  
Vol 16 (2) ◽  
pp. 69-90
Author(s):  
Christoph E. Mueller ◽  
Bettina Engewald

Freedom of information acts (FOIA) aim to improve the public’s opportunities to access official information from public authorities and hence to increase the level of transparency. Thus, it is important to know whether and to what degree the effects intended by establishing FOIAs are achieved and how their implementation could be improved. Hence, this article presents the evaluation of the Hamburg Transparency Law (HmbTG)– Germany’s first FOIA that binds authorities to disclose government information proactively. The purpose of the paper is to provide a valuable example of how evaluating FOIA might produce useful information for policymakers and public authorities. The analysis results, based on a mixed set of methods (i.e. standardised surveys, statistical secondary data, qualitative expert interviews, and criteria-driven document analysis), lead to the conclusion that the HmbTG was very effective in providing the direct access. On the other hand, it was found that strategies for implementing the law varied considerably between authorities, yet proactive disclosure was overall implemented effectively. Moreover, this law shows some weaknesses to be improved in the future. Besides providing practitioners with valuable insights into how a transparency law may be implemented, the evaluation of the HmbTG also provides researchers with ideas how FOIA evaluation might be conducted comprehensively.


2017 ◽  
Vol 11 (1) ◽  
pp. 151-176
Author(s):  
Rama Wijaya Kesuma Wardani

This study aims to find out: communication strategy of National Amil Zakat Agency (Baznas) covering communication management, communication form, and socialization in collecting Zakat Maal. Research in Baznas West Java Province is done using qualitative approach with descriptive method whose data obtained through observation, interview, and documentation. The results of the study found that communication strategy used by Baznas of West Java Province in collecting zalcat maal was done through the implementation of International Standard Operation (ISO) and Strategic Plan (RESTRA) and Initial Activity Plan (RKAT). The form of communication in collecting zakat maal using online media means and face to face communication, with muzakki. While socialization of zalcat gathering maal done continuously through work program branding mechanism of online media and offline. Through this communication strategy Baznas West Java Province managed to increase the amount of zakat gathering maal from the community.Penelitian ini bertujuan untuk mengetahui: strategi komunikasi Badan Amil Zakat Nasional (Baznas) meliputi manajemen komunikasi, bentuk komunikasi, dan sosialisasi dalam pengumpulan Zakat Maal. Penelitian di Baznas Provinsi Jawa Barat ini dilakukan menggunakan pendekatan kualitatif dengan metode deskriptif yang datanya diperoleh melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menemukan bahwa strategi komunikasi yang digunakan oleh Baznas Provinsi Jawa Barat dalam mengumpulkan zakat maal dilakukan melalui penerapan International Standart Operation (ISO) dan Rencana Strategis (RESTRA) serta Rencana Kegiatan Awal Tahun (RKAT). Bentuk komunikasi dalam mengumpulkan zakat maal menggunakan sarana media online dan komunikasi tatap muka, dengan muzakki. Sedangkan Sosialisasi pengumpulan zakat maal dilakukan secara terus-menerus melalui program-program kerja mekanisme branding media online dan offline. Melalui strategi komunikasi ini Baznas Provinsi Jawa Barat berhasil meningkatkan jumlah pengumpulan zakat maal dari masyarakat.


2020 ◽  
pp. 232948842097583
Author(s):  
Patrick D. Thelen ◽  
Linjuan Rita Men

Employee advocacy has become a buzzword that has captured the interest of organizations. Despite the increased attention, employee advocacy is an understudied topic in the public relations literature. Hence, the purpose of this study was to fill a gap in public relations research on employee advocacy by examining internal communicators’ thoughts on how they can influence this type of behavior. Through interviews with 25 practitioners, the results indicated that the drivers of employee advocacy could be divided into three factors: individual (i.e., emotions, job attitudes, person-organization, fit, personality, and instrumental value), group (i.e., leader-member relationship and group cohesion), and organizational (i.e., organizational culture, top management, communication management, and socialization). Additionally, internal communication can influence employee advocacy through corporate communication strategies (i.e., openness and transparency, positivity, legitimacy and empowerment, and recognition) and employee advocacy management factors (i.e., understand business objectives, policies and guidelines, facilitation, interesting and meaningful content, and collaboration).


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