scholarly journals Factors influence ease of use on Fintech adoption: Mediating by the role of attachment anxiety under Covid-19 pandemic

2021 ◽  
Vol 11 (2) ◽  
pp. 137-155
Author(s):  
Le Thi Hong Minh
Keyword(s):  
Customer Value ◽  
Web Design ◽  
Attachment Anxiety ◽  
Ease Of Use ◽  
Security And Privacy ◽  
Factors Affecting ◽  
Practical Applications ◽  
Intention To Adopt ◽  
Number Of Factors ◽  
Technology Services

In recent times, Fintech has developed rapidly along with the development of technology. The Covid-19 lockdown has created a huge opportunity in terms of increasing the number of users, and users’ experience. Previous studies have shown a number of factors affecting the use of financial technology services. However, what are the factors that are caused by the Covid-19 epidemic, and the ability to enhance competitive advantage and retain users is still lacking. Data were collected in Vietnam, comprising 247 respondents, and the SEM model was used to predict the effects. This study shows that users' users’ beliefs, security and privacy, web design of Fintech services, customer value, and attachment anxiety during prolonged lockdown without a feasible solution to date increase intention to adopt Fintech. Both theoretical and practical applications were discussed in this study.

Faktor-Faktor Yang Mempengaruhi Minat Wajib Pajak Dalam Menggunakan Sistem E-Filling

IJAcc ◽  
2020 ◽  
Vol 1 (1) ◽  
pp. 53-59
Author(s):  
Mardiana Mardiana ◽  
Pipit Nursaputri ◽  
Ria Dwi I’zzaty
Keyword(s):  
Human Resources ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Security And Privacy ◽  
Primary Data ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Factors Affecting

The purpose of this research is to examine the factors affecting interests of taxpayers in using efiling facility. The independent variables of this research are perceived usefulness, perceived ease of use, security and privacy, complexity, readiness technology taxpayers information and human resources. Data used in this research is primary data by using questionnaires. Respondent are the Individual Taxpayers who used e-filing.This research used multiple linear regression analysis that involved 108 respondents. The results show that: (1) perceived usefulness affects positively the intention to use E-filing, (2) perceived ease of use affects positively the intention to use E-Filing, (3) security and privacy affects positively the intention to use E-Filing, (4) complexity affects negatively the intention to use E-filing, (5) Readiness Technology Taxpayers Information affects positively the intention to use E-Filing (6) Human Resources affects positively the intention to use E-Filing

scholarly journals Factors affecting intention to use e-banking in Jordan

2019 ◽  
Vol 38 (1) ◽  
pp. 86-112 ◽  
Author(s):  
Abdel Latef M. Anouze ◽  
Ahmed S. Alamro
Keyword(s):  
Customer Value ◽  
Internet Banking ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Content Type ◽  
Factors Affecting

Purpose Despite the wide availability of internet banking, levels of intention to use such facilities remain variable between countries. The purpose of this paper is to focus on e-banking in a country with low intention to use e-banking – Jordan – and to explain the slow uptake. Design/methodology/approach A quantitative method employing a cross-sectional survey was used as an appropriate way of meeting the research objectives. The survey was distributed to bank customers in Amman, Jordan, collecting a total of 328 completed questionnaires. SPSS and AMOS software were used, and multiple regression and artificial neural networks were applied to determine the relative impact and importance of e-banking predictors. Findings The statistical techniques revealed that several major factors, including perceived ease of use, perceived usefulness, security and reasonable price, stand out as the barriers to intention to use e-banking services in Jordan. Originality/value This study theorizes a series of implications on intention to use e-banking. It draws the attention of Jordanian banks to the full functionality of their e-banking systems, emphasizing positive safety features, which could contribute to changing negative customer perceptions. It also contributes to eliciting the theory of customer value among banks by focusing on how they should properly enhance their use of shared value. Moreover, it will present to managers how e-banking predictors can send meaningful and timely information to customers.

scholarly journals Factors Affecting Bankers’ Behavioral Intention to Adopt Green Banking: An Empirical Analysis of Banks in Pakistan

2020 ◽  
Vol 6 (2) ◽  
pp. 835-843
Author(s):  
Owais Shafique ◽  
Maryam Khan
Keyword(s):  
Global Warming ◽  
Behavioral Intention ◽  
Industrial Revolution ◽  
Banking Sector ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Contributing Factors ◽  
Factors Affecting ◽  
Intention To Adopt

The global temperature has reached its highest level since the start of the industrial revolution, which is the major cause of global warming. Global warming has become one of the gravest problem now a days as it has considerable influences over markets, societies and economies. For sustainable environment management, remarkable efforts are carried out across the world and every institution is playing its role towards minimizing its impact on the environment. From financial institutions, banking sector is playing an important role in this regard. Banking sector has introduced a concept of Green Banking (GB). State Bank of Pakistan (SBP) has recently issued guidelines regarding the adoption of green banking. This study attempts to identify the factors which affect bankers’ intension to adopt green banking. This study would prove to be helpful in identifying the most influencing factors towards adoption of green banking practices and in developing policies towards its adoption in Pakistan. Structured questionnaire based on a 7 point Likert scale as used for data collection from a sample of 300 respondents. Regression analysis was used to check the association among the variables. The result of study shows that all independent variables of study have shown significant association with dependent variable. Which means to some extent every independent factor is playing role in affecting bankers’ behavioral intension to adopt green banking. Result shows that perceived usefulness and perceived ease of use contribute more in predicting the Attitude toward use, which along with effort expectancy and performance expectancy are major contributing factors towards behavioral intention to adopt green banking practices.

Faktor-Faktor Yang Mempengaruhi Minat Wajib Pajak Dalam Menggunakan Sistem E-Filling

IJAcc ◽  
2020 ◽  
Vol 1 (1) ◽  
pp. 53-59
Author(s):  
Mardiana Mardiana ◽  
Pipit Nursaputri ◽  
Ria Dwi I’zzaty
Keyword(s):  
Human Resources ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Security And Privacy ◽  
Primary Data ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Factors Affecting

The purpose of this research is to examine the factors affecting interests of taxpayers in using efiling facility. The independent variables of this research are perceived usefulness, perceived ease of use, security and privacy, complexity, readiness technology taxpayers information and human resources. Data used in this research is primary data by using questionnaires. Respondent are the Individual Taxpayers who used e-filing.This research used multiple linear regression analysis that involved 108 respondents. The results show that: (1) perceived usefulness affects positively the intention to use E-filing, (2) perceived ease of use affects positively the intention to use E-Filing, (3) security and privacy affects positively the intention to use E-Filing, (4) complexity affects negatively the intention to use E-filing, (5) Readiness Technology Taxpayers Information affects positively the intention to use E-Filing (6) Human Resources affects positively the intention to use E-Filing

scholarly journals Mobile Banking Adoption in the Millennial Customers: a Revised UTAUT Model

2020 ◽  
Vol 8 (6) ◽  
pp. 3570-3576
Keyword(s):  
Customer Value ◽  
Structural Equation ◽  
Equation Model ◽  
Mobile Banking ◽  
Services Research ◽  
Factors Affecting ◽  
Utaut Model ◽  
Intention To Adopt ◽  
Banking Service ◽  
Use Of Technology

Purpose-The paper aims at exploring the factors affecting intention to adopt and use mobile banking service apps in the generation Y customers’ by applying a revised unified theory of acceptance and use of technology (UTAUT) model. Research Design/methodology-The proposed model was empirically tested using a well-structured questionnaire and was further analyzed using structural equation model (SEM). Findings –The results of SEM suggest that performance expectancy, efforts expectancy, social influence, trust and reliability, security and facilitating conditions have a significant effect on shaping customers’ attitude and intention to adopt and use mobile banking services. Research limitations/implications –Limitations were found in the selected sample, the study was limited to respondents from a single selected city, and respondents from other cities were not included. In addition, results from this study may not be generalized to the whole population of millennials . Practical implications –This research identifies the factors that affect the intention to adopt mobile banking among the Generation Z users in Visakhapatnam city. Banking institutions can use the findings to develop competitive marketing strategies and services not only to attract potential customer and but to retain existing users customer value Originality/value –The outcome of this study will provide a better insight into the factors influencing intention and adoption of mobile banking service among users in a developing country in India, where the concept of mobile banking quickly gaining momentum.

scholarly journals Current and Potential Users Adoption of Mobile Payment Technology in Nigeria

2019 ◽  
Vol 8 (4) ◽  
pp. 4983-4991 ◽  
Keyword(s):  
Behavioral Intention ◽  
Empirical Studies ◽  
Mobile App ◽  
Ease Of Use ◽  
Mobile Payment ◽  
Service Adoption ◽  
Intention To Adopt ◽  
Technology Advancement ◽  
Technology Services ◽  
The Impact

Mobile technology advancement has significantly transformed the functionality of smartphones, into a one-stopshop from conventional communication to wireless technology for purchase and transactions through mobile payment technology. The bond between the smartphone and the users in recent times has increasingly replaced the bond between the physical money wallet and the owner. Necessitating the need to adopt mobile payment service technology. Most empirical studies focus on single users in Europe, Asia, America among others, developing constructs that work in these technologically advanced nations. This study examines the impact of current users of mobile payment technology on potential user’sadoption in Nigeria. Developing constructs factors that impact on an individual’s intention to adopt m-payment technology services. The construct tests the behavioral intention of 40 current users and 330 potential users. The results revealed that 11% risk, 35% trust, 48% ease of use, 52% usefulness, 10% personal innovation and cost significantly influenced current users’ intentions while 27% Subjective norms, 34% self-efficacy, 10% personal innovation and cost, 35% trust, 11% risk and 52% usefulness serves as a stimulus to potential users’ intentions to adopt mpayment service in Nigeria. Recommendation there is need to integrate the construct into the strategies designed to promote the service adoption in Nigeria for future marketsby managers and mobile App developers in Nigeria.

scholarly journals ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI MINAT WAJIB PAJAK ORANG PRIBADI DALAM MENGGUNAKAN E-FILING SEBAGAI SARANA PELAPORAN SPT PADA KPP PRATAMA POSO

2018 ◽  
Vol 13 (04) ◽  
Author(s):  
Sofyarifani Pu’o ◽  
Jullie J. Sondakh ◽  
Novi S. Budiarso
Keyword(s):  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Security And Privacy ◽  
Intention To Use ◽  
Perceived Ease Of Use ◽  
Factors Affecting ◽  
Independent Variables ◽  
Tax Payers

The purpose of this research is to examine the factors affecting interests of taxpayers in using e-Filing facility. The dependent variable used in this research is the interest of tax payers, while the independent variables are perceived usefulness, perceived ease of use, security and privacy, complexity, and readiness technology taxpayers information. The respondents are individual taxpayers who used e-Filing that are listed in Poso, Tax Office. This research used multiple linear regression analysis that involved 100 respondents. The results show that: (1) perceived usefulness affects positively the intention to use e-Filing, (2) perceived ease of use affects positively the intention to use e-Filing, (3) security and privacy affects positively the intention to use e-Filing, (4) complexity affects negatively the intention to use e-Filing, (5) readiness technology taxpayers information affects positively the intention to use e-Filing. Keywords: Perceived Usefulness, Perceived Ease Of Use, Security and Privacy, Complexity, Readiness Technology Taxpayers Information, e-Filing.

Effect of Demographics on Use Intention of Gamified Systems

2018 ◽  
Vol 14 (1) ◽  
pp. 1-21 ◽  
Author(s):  
Gokhan Aydin
Keyword(s):  
Technology Acceptance ◽  
Online Survey ◽  
Ease Of Use ◽  
Survey Study ◽  
Intention To Use ◽  
Screening Process ◽  
Factors Affecting ◽  
Practical Applications ◽  
Perceived Enjoyment ◽  
And Gender

Gamification has become an influential term in diverse fields ranging from education to systems development and marketing. The recent intensifying emphasis is attributable to enabling technologies and successful practical applications used for changing attitudes and increasing engagement. However, relevant academic studies are not wide-spread and this study aims to address this vital research gap. This study is structured to understand the factors affecting intention to use gamified systems and test whether they are affected by gender or age. An online survey study was conducted on a web-based gamified system (EmpireAvenue.com) and following a detailed screening process, a total of 168 fully complete questionnaires were attained. The theoretical model employed was developed upon technology acceptance model (TAM) and modified to incorporate an intrinsic motivation element, namely the “perceived enjoyment” construct. According to the findings, age and gender moderate the relationships between usefulness, ease of use, perceived enjoyment and intention to use the gamified system.

Determinants of M-Commerce Adoption: An Empirical Study

GIS Business ◽  
2019 ◽  
Vol 14 (6) ◽  
pp. 783-794
Author(s):  
Nahil Abdallah ◽  
Hamzah Alkhazaleh ◽  
Amer Ibrahim ◽  
Mohamad Habli ◽  
Tawfik Zeki
Keyword(s):  
Technology Acceptance ◽  
Structural Equation ◽  
Service Providers ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Security And Privacy ◽  
Perceived Ease Of Use ◽  
Perceived Trust ◽  
Intention To Adopt ◽  
Acceptance Model

M-commerce has very rapidly developed into a very powerful way of reaching out to the consumer. M-commerce has been a massive success in terms of users’ adoption in some markets like Japan, while, astonishingly, not as thriving in others. However, its acceptance and level of adoption are low in Palestine compared to other countries. The research main objective is to classify the key variables that influence the acceptance of M-commerce among higher education students in Palestine by developing an M-commerce adoption Model based on an extension of the Technology Acceptance Model (TAM).  A total of 430 questionnaires were collected and analyzed using Structural Equation Modelling (SEM) technique. The findings revealed that perceived usefulness, perceived ease of use, personnel innovation, security and privacy, subjective norms, and perceived trust are found to have an important effect on consumer behavioral intention to adopt M-commerce. These results will benefit stakeholders involved in M-commerce activities such as service providers, retailers, consumers, academicians, and students.

Exploring the Determinants of Intent to Adopt Mobile Value-Added Services by Women's Micro and Small Businesses in Tonga

2021 ◽  
Vol 17 (4) ◽  
pp. 16-36
Author(s):  
Malia Benedine Faasolo ◽  
Eli Sumarliah
Keyword(s):  
Social Support ◽  
Technology Acceptance ◽  
Small Businesses ◽  
Value Added ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Perceived Ease Of Use ◽  
Factors Affecting ◽  
Intention To Adopt ◽  
Intent To Use

This paper examines factors affecting the intention to adopt mobile value‐added services (MVS) by women's micro and small businesses (WMSBs) in the Kingdom of Tonga. Previous research on technology acceptance reveals that perceived ease of use and perceived usefulness affect the intent to use technologies. Nevertheless, studies on behavior propose that societal values affect the intent to use. The study tries to fill the gap by examining those three variables' effects on the intent to adopt MVS in Tonga—a Pacific island nation that embraces a distinctive culture of mutuality and sharing. After surveying 267 women microbusiness owners, the study reveals that the most influential determinant of intent to use MVS is social support. Social support also affects perceived ease of use and perceived usefulness of MVS. Therefore, in collective cultures such as Tonga, leaders and decision-makers should involve social networks to expand the adoption of technologies.

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