scholarly journals Analisis Pengaruh Kualitas Pelayanan Yang Dimediasi Oleh Perceived Value Terhadap Keputusan Pembelian Ulang Pengguna Kartu Perdana Telkomsel

2020 ◽  
Vol 3 (1) ◽  
pp. 97-105
Author(s):  
Ni Ketut Murdani ◽  
Ni Wayan Ardani ◽  
Kadek Pradnya Prayoga

This study purposed to analyze the influence of mediated service quality perceived value on consumer repurchase decisions, and the difference between the effect of service quality and the effect of perceived value on the decision to repurchase Telkomsel starter cards. The sample in this study were 100 students from Denpasar City who used Telkomsel starter cards. By using the Convenience sampling method. The data analysis technique used in this study is multiple regression analysis.The results of this study prove that service quality is not too influential on the decision to repurchase Telkomsel starter cards because consumers think more about the value of benefits than the services provided when using  Telkomsel starter cards. Consumers only use services that are needed and if the service benefits them. There is a significant relationship between perceived value and the decision to repurchase Telkomsel starter cards.

2019 ◽  
Vol 4 (2) ◽  
Author(s):  
Ninis Nur Solichah ◽  
Isnalita ◽  
Noorlailie Soewarno

The purpose of this research to determine the effect of e-Filing implementation,level of tax comprehension, and tax sanction in carrying out their tax obligations. The data were obtained from 178 questionnaires distributed to individual taxpayers who use e-Filing. The population in this research are taxpayers who have used the online SPT reporting program, e-Filing. The sample in this research are 178 individual taxpayers. The method of this sampling is using convenience sampling method. The data analysis technique used is multiple linear regression. The result of this research shows that e-Filing implementation, tax sanction and the level of comprehension taxation has significant effect on compliance. The contribution of this research can provide information about theease of reporting tax returns through e-filing so that more people report taxreturns and pay their taxes and expected to increase knowledge in the field oftaxation.


Widya Amrita ◽  
2021 ◽  
Vol 1 (1) ◽  
pp. 394-411
Author(s):  
Ni Made Wiwin Karuniati ◽  
Ida Ayu Putu Widani Sugianingrat

The purpose of this study was to determine the effect of cooperative image and service quality on customer satisfaction at the Amertha Dana Lestari Cooperative in Badung. This research was conducted at the Amertha Dana Lestari Cooperative in Badung. The number of samples was set at 90 respondents. The data analysis technique used multiple regression. Based on the results of the analysis it was found that part of the image of the cooperative has a positive and significant effect on savings customer satisfaction at the Amertha Dana Lestari Cooperative in Badung, service quality has a positive and partially significant effect on savings customer satisfaction at the Amertha Dana Lestari Cooperative in Badung, and the image of the cooperative and quality Simultaneous service has a positive and significant effect on customer satisfaction at the Amertha Dana Lestari Cooperative in Badung.


2021 ◽  
Vol 5 (1) ◽  
Author(s):  
Vika Surya Widada

The purpose of this study is to determine the effect of the socialization of the application of PP number 23 of 2018 on taxpayer ompliance with the willingness of taxpayers as an intervening variable. This research was conducted on batik SMEs taxpayers in Bantul district. The number of samples in this study were 100 respondents with the sampling method using convenience sampling method. Data collection was carried out by distributing questionnaire. The data analysis technique used in this research is to use measurement model testing as well as structural model testing. Based on the results of the analysis, it can be seen that the socialization of the implementation of PP Number 23 of 2018 has a positive effect on taxpayer compliance with the willingness of taxpayers as an intervening variable.


Widya Amrita ◽  
2021 ◽  
Vol 1 (1) ◽  
pp. 14-24
Author(s):  
I Made Adhi Andreanata ◽  
Ida I Dewa Ayu Yayati Wilyadewi

Satisfaction is a feeling of pleasure or disappointment for someone who appears after assessing a product with his hopes. The purpose of this study was to determine the effect of promotion and product quality on customer satisfaction at UD. Sari Jaya Buah, Badung Regency, both racially and simultaneously. This research was conducted at UD. Sari Jaya Buah, Badung Regency. The number of samples was set at 45 respondents using a nonprobability sampling method. The data analysis technique used multiple regression. Based on the results of the analysis found that promotion and product quality have a positive and significant effect on customer satisfaction at UD. Sari Jaya Buah, Badung Regency, both racially and simultaneously. The suggestion in this research is to evaluate other policies and strategies related to Customer Satisfaction, Promotion, and Product Quality


2019 ◽  
Vol 7 (2) ◽  
Author(s):  
Donny Dharmawan, MM. ◽  
Erfan Esnawan

<em><span lang="EN-US">This study aims to determine the magnitude of the influence of leadership and competence on the organizational performance of PT. Samick Indonesia. This study uses Simple Random Sampling. The population in this study were employees of PT. Samick Indonesia. With 156 samples. Data collection techniques using questionnaires which then have been tested for validity and reliability. The data analysis technique used to answer the hypothesis is multiple regression. The results of this study indicate that, Leadership is able to improve Organizational Performance. Competence is able to improve organizational performance thus it can be concluded that leadership and competence have a positive and significant influence on the organizational performance of PT. Samick Indonesia.</span></em>


2021 ◽  
Vol 9 (3) ◽  
pp. 438
Author(s):  
Dafid Efendi ◽  
Ismaniar Ismaniar

This research was motivated by the low participation of mothers under five to come to the posyandu, presumably because mothers of toddlers were less interested in the activities of the Bunga Tanjung Gasan Gadang Posyandu, Padang Pariaman Regency. This study aims to see a description of the interests of mothers of children under five, to see the description of the participation of mothers of children under five, and to see the relationship between interest and the participation of mothers of children under five. This type of research is quantitative with a correlational approach. The population of this study were all parents/participants in the posyandu as many as 29 people. While the sample was taken using a purposive technique as much as 75% of the population of 21 people. Data collection techniques using a questionnaire. Meanwhile, for the data analysis technique, the percentage formula and the rho sperm formula were used. The results of this study indicate that a) the interest of mothers of children under five in posyandu activities is still low; b) the participation of mothers under five in posyandu activities is still low; and c) there is a significant relationship between interest and participation of mothers under five in posyandu activities. It is recommended to posyandu cadres to carry out various creativity that can develop the interest of mothers of toddlers so that they participate in participating in every activity in posyandu and mothers of toddlers to participate in posyandu activities. 


2018 ◽  
Vol 1 (1) ◽  
pp. 29
Author(s):  
Iyan Ayuba

Iyan Ayuba, 2018 the effect of knowledge and attributes of products to customer friendly shopping at pt. hasjrat abadi cabang limboto.            The purpose of this study was to determine how attributes influence consumer knowledge of the product and purchase intentions in PT Hasjrat Abadi cabang Limboto and the population in this study are all consumers who never make purchases at PT Hasjrat Abadi cabang Limboto. Samples were taken using purposive sampling sample size of 50 people . Data analysis technique used is multiple regression . The results showed that : 1 ) . Product attributes significantly influence purchase intention on PT Hasjrat Abadi cabang Limboto. 2 ) . Consumer knowledge significantly influence purchase intention on PT Hasjrat Abadi cabang Limboto.


2019 ◽  
Vol 2 (2) ◽  
pp. 57-65
Author(s):  
Yulita Deisyi ◽  
Meinarni Asnawi ◽  
Aaron M. A. Simanjuntak

This study aims to determine the effect of personal background, political background, andcommunity participation as a moderating variable on the supervision of financial management andregional assets. This research was conducted in Pegunungan Bintang Regency using a sample of 31respondents. Sampling method with a saturated sampling method. The data analysis technique usedis the instrument test technique including moderation regression and multiple linear regression. Theresults show partially that the variable background of education, political background, andcommunity participation did not significantly influence the supervision of financial managementand regional assets.


JURNAL PUNDI ◽  
2020 ◽  
Vol 4 (1) ◽  
Author(s):  
Lidya Martha ◽  
Riza Miawan Putra

ABSTRACTThe purpose of this study was to examine whether the effect of motivation, job satisfaction and work discipline on employee performance on PT. Japfa Comfeed Indonesia Tbk. Padang units. This study uses quantitave methods, the population in this study were 50 employees of the production departement at PT. Japfa Comfeed Indonesia Tbk. Padang Units. The sample technique used is saturated sampling technique, so that a sample of 50 people is obtained. Data retrieval is done by distributing questionnaires to the employees of PT. Japfa Comfeed Indonesia Tbk. Padang Units. The data analysis technique multiple regression. The result of the three variable tests show, motivation has a positive and significant effect on employee performance, job satisfaction has a positive and significant effect on employee performance, work discipline has a positive and significant effect on employee performance.Keywords : Motivation, Job Satisfaction, work discipline, employee performance.


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