scholarly journals Impact of Mobile Phone Services on the Traditional Telecommunication Services in India

2021 ◽  
pp. 211-225
Author(s):  
Laveena C. Crasta ◽  
Shailashri V. T.
Keyword(s):  
Mobile Phone ◽  
Secondary Data ◽  
Annual Reports ◽  
Sources Of Information ◽  
Digital Revolution ◽  
Secondary Sources ◽  
Telecommunications Services ◽  
Telecom Sector ◽  
The Impact

Background/Purpose: Telecommunication is a principal element in the current technology-driven world. The impact of mobile phone services over traditional services is the key to India witnessing the Digital revolution. This paper highlights the mobile phone services that have impacted the traditional services and the digital penetration that has been observed in almost every sector. Design/Methodology/Approach: This study is mainly based on the data collected from secondary sources of information. The secondary data sources are from annual reports of the telecom sector and websites. It is an explorative research case study that shows the emergence of mobile phone services over traditional telephone services and performs PESTLE analysis. Findings/Result: Based on the study, India has moved into a digital population to a great extent through the advancements in technology and internet services through data packs and broadband connections. The mobile phone services along with the Telecom sector in India have played a crucial role in this transformation with connectivity, affordability, and technological change. Originality/Value: This paper analyzes and interprets the data collected from the past 10 years with respect to telecommunications services and mobile services in India. Based on the findings and their interpretation, new knowledge in the form of recommendations/suggestions is presented. Paper Type: Industry Analysis as a Research Case Study.

scholarly journals A Comprehensive Study of Talent Management Process adopted by Tata Consultancy Services (TCS)

2021 ◽  
pp. 267-281
Author(s):  
Laveena C. Crasta ◽  
Shailashri V. T.
Keyword(s):  
Talent Management ◽  
Global Market ◽  
Annual Reports ◽  
Management Process ◽  
Sources Of Information ◽  
Secondary Sources ◽  
The Right ◽  
The Impact ◽  
Comprehensive Study

Background /Purpose: Talent management is the kernel of human resource management, the process of procurement of the right people to be absorbed by a company based on its business requirements. The surge to absorb the right competency in the global market has forced every corporation to build a vibrant process to acquire the best, develop and engage the acquired effectively to achieve optimal results. This paper is a comprehensive study on acquiring information on the Talent Management process adopted by Tata Consultancy Services (TCS). Design/Methodology/Approach: This study is based on the data collected from secondary sources of information. The main sources of information are annual reports of the company and websites. It is an explorative research case study that aims at identifying the best practices in terms of the Talent Management process and to perform SWOC analysis. Findings/Result: Based on the study, TCS has a robust process in place not only to acquire the best talent but also to nurture the existing talent within the company. This well-established process has helped the company to have maximum employee retention, which is a great asset while considering the impact of human resourcefulness in the growth of the company. Originality/Value: This paper analyses and interprets the Talent Management model of TCS based on its past 5 financial years of data. Based on the findings and their interpretation, new knowledge in the form of recommendations/suggestions are presented. Paper Type: Company Analysis as a Research Case Study.

scholarly journals Impact of Liquidity Management on Profitability of Selected Companies in Nigeria

2020 ◽  
pp. 1-5
Author(s):  
Olaoye Ayoola Azeez ◽  
Keyword(s):  
Case Study Research ◽  
Secondary Data ◽  
Annual Reports ◽  
Current Ratio ◽  
Liquidity Management ◽  
P Values ◽  
Food And Beverage ◽  
Return On Capital ◽  
The Impact

Managing the liquidity position to enhance performance in an organization is imperative. This study examines the impact of liquidity management on the profitability of some selected food and beverage firms in Nigeria. This study adopted a case study research design. Secondary data was used to collect information from the annual reports of the selected firms from 2014 to 2018. Data was analyzed using multiple regression and Correlation analyses. The results of this study shows that current ratio; current assets/total assets ratio and working capital ratio have no .impact on the return on capital employed based on the p-values >0.01 level of significant. This study concludes that changes in the liquidity position exert no positive significant changes in the profitability of the selected firms. Thus, liquidity management has no impact on the profitability of firms in Nigeria. This study recommends that the management of firms in Nigeria and other countries should try to shorten the periods of converting accounts receivables and inventories to cash to improve liquidity. The outcome of this study will serve as a useful tool for future researchers in this area of study

THE IMPACT OF TRAINING AND DEVELOPMENT ON EMPLOYEE JOB ENRICHMENT IN THE KANO ELECTRICITY DISTRIBUTION COMPANY

2020 ◽  
Vol 2 (1) ◽  
pp. 216-247
Author(s):  
Tafida Jibril ABUBAKAR ◽  
Tukur Ibrahim NUHU ◽  
Salisu Jafaru SHEHU
Keyword(s):  
Organizational Performance ◽  
Secondary Data ◽  
Training And Development ◽  
Annual Reports ◽  
Primary Data ◽  
Electricity Distribution ◽  
Secondary Sources ◽  
Distribution Company ◽  
Job Enrichment ◽  
The Impact

Training and development strengthen those skills, competencies and capabilities that an employee needs to improve his performance. Well-articulated training and development programs help the employees to achieve job enrichment and employer to attain improved organizational performance. This study assesses the extent to which training and development improves employees’ performance in the Kano Electricity Distribution Company (KEDCO). The study adopts a mixed research method. Both primary and secondary sources of data were used; primary data were through the administration of 331questionnaires and interview. A 331sample size of respondents was used; interviews were also conducted to 20 management staff of the KEDCO headquarter and regional offices in Kano, Katsina and Jigawa states. The secondary data used in this study include publications, such as annual reports, journals, conference papers, gazettes, circulars and unpublished dissertations as well as textbooks. Both descriptive and inferential statistics were used in presenting and analyzing the data for the study. The study found a significant relationship between training and development and employee job satisfaction in Kano Electricity Distribution Company. The study recommends that a concerted effort should be made by the management of Kano Electricity Distribution Company to ensure that training needs analysis are observed when selecting employees for training in the Kano Electricity Distribution Company.

Pentecostalism and African diaspora : a case study of the Redeemed Christian Church of God (RCCG), in North America

2020 ◽  
Vol 1 (2) ◽  
pp. 77-92
Author(s):  
Rotimi Williams Omotoye
Keyword(s):  
United States ◽  
North America ◽  
United States Of America ◽  
The United States ◽  
Church Of God ◽  
Sources Of Information ◽  
Christian Church ◽  
Secondary Sources ◽  
The Impact ◽  
The Church

Pentecostalism as a new wave of Christianity became more pronounced in 1970's and beyond in Nigeria. Since then scholars of Religion, History, Sociology and Political Science have shown keen interest in the study of the Churches known as Pentecostals because of the impact they have made on the society. The Redeemed Christian Church of God (RCCG) was established by Pastor Josiah Akindayomi in Lagos,Nigeria in 1952. After his demise, he was succeeded by Pastor Adeboye Adejare Enock. The problem of study of this research was an examination of the expansion of the Redeemed Christian Church of God to North America, Caribbean and Canada. The missionary activities of the church could be regarded as a reversed mission in the propagation of Christianity by Africans in the Diaspora. The methodology adopted was historical. The primary and secondary sources of information were also germane in the research. The findings of the research indicated that the Redeemed Christian Church of God was founded in North America by Immigrants from Nigeria. Pastor Adeboye Enock Adejare had much influence on the Church within and outside the country because of his charisma. The Church has become a place of refuge for many immigrants. They are also contributing to the economy of the United States of America. However, the members of the Church were faced with some challenges, such as security scrutiny by the security agencies. In conclusion, the RCCGNA was a denomination that had been accepted and embraced by Nigerians and African immigrants in the United States of America.

Proportional Representation and its Impacts on Multi Ethnic Society of Sri Lanka

2016 ◽  
Vol 3 (5) ◽  
Author(s):  
Seeni Mohamed Aliff
Keyword(s):  
Sri Lanka ◽  
Institutional Design ◽  
Qualitative Case Study ◽  
Secondary Data ◽  
Electoral System ◽  
Ethnic Violence ◽  
Institutional Affiliation ◽  
Secondary Data Sources ◽  
The Impact

This paper will examine the impact of PR electoral systems in a divided society. This research will explore the strength and weakness of the current electoral system and institutional design of Sri Lanka and will recommend changes to decrease the risk of minority exclusion in decision making and ethnic violence. The objectives of this research are to examine the character of the merits and demerits of the PR, and to investigate and assess the impacts of the PR in the multi ethnic societies of Sri Lanka. The study is a qualitative case study, and primary and secondary data sources have been employed to gather relevant data. The My Fieldwork was conducted in Sri Lanka, with the intention of gaining a better and more thorough understanding of the current situation. The interviews conducted were as such not structured or semi-structured, due to the interviewees’ varying professional background and institutional affiliation. Accordingly, unstructured interviews, as well as informal conversations and meetings, were conducted throughout Sri Lanka.

scholarly journals Using patient feedback to drive quality improvement in hospitals: a qualitative study

BMJ Open ◽  
2020 ◽  
Vol 10 (10) ◽  
pp. e037641
Author(s):  
Simone Berger ◽  
Ana Maria Saut ◽  
Fernando Tobal Berssaneti
Keyword(s):  
Quality Improvement ◽  
Customer Service ◽  
Secondary Data ◽  
Study Data ◽  
Patient Feedback ◽  
Multiple Case ◽  
Net Promoter ◽  
The Impact ◽  
Quality Tools

ObjectivesAlthough different forms of patient feedback are available, their use in hospital management is still limited. The objective of this study is to explore how patient feedback is currently used in hospitals to improve quality.DesignThis is a qualitative exploratory multiple case study. Data collection included nine interviews, of an average duration of 50 min, conducted between March and June 2019. Additionally, a document and secondary data analysis were performed.SettingThis study was conducted in three Brazilian hospitals selected for their solid patient feedback practises.ParticipantsManagers from the customer service, quality, nursing, operations, projects and patient experience departments of the three hospitals.ResultsDespite literature suggesting that organisational objectives regarding patient feedback are not clear, data show that there is managerial concern regarding the promotion of an environment capable of changing according to patient feedback. In these instances, organisational processes were structured to focus on patients’ feedback and its receipt by the staff, including a non-punitive culture. Several patient feedback forms are available: voluntary events, patient surveys and informal feedback. Instruments to measure patient feedback focused on specific aspects of healthcare, to identify and clarify the problems for addressal by the management. The net promoter score was the main strategic indicator of patient feedback, used to assess the impact of improvement action.ConclusionsThe hospitals had established objectives that valued the patient’s perspective. Involvement of the health team, availability of different channels for feedback and the use of quality tools are considered a good basis for using patient feedback to drive quality improvement.

scholarly journals A Review of Anti-Corruption Wars in Nigeria

2014 ◽  
Vol 2 (3) ◽  
pp. 153 ◽  
Author(s):  
Nnamdi Nwaodu ◽  
David Adam ◽  
Okechukwu Okereke
Keyword(s):  
Qualitative Data ◽  
Secondary Data ◽  
Economic Life ◽  
Recent Attempt ◽  
Poverty Level ◽  
Secondary Sources ◽  
Online Databases ◽  
Efficient Performance ◽  
Financial Crimes

Corruption still subsists as one of the greatest challenges facing Nigeria. The existence of this phenomenon in virtually all aspects of the nation’s socio-economic life is said to be one reason why poverty level remains high irrespective of her position as the six highest suppliers of oil to the whole wide world, and a possessor of numerous other human and natural resources. A recent attempt by the Federal Government of Nigeria to curb this societal ill led to the establishment of Economic and Financial Crimes Commission (EFCC), the Independent Corrupt Practices & Related Offences Commission (ICPC) among others bodies. This paper historically explores the anti-corruption war in Nigeria and specifically zeros itself to review EFCC’s role in this war. The methodology adopted in this paper is the narrative-textual case study (NTCS), a research method that sources the required quantitative and qualitative secondary data on the phenomenon of study from secondary sources like the internet, World Wide Web, online databases, e-libraries  et cetera. On the strength of the qualitative data sourced, it was discovered that the agency has made some successes but is being hindered by political, administrative and judicial bureaucracy from efficient performance. The paper therefore boldly recommends that transparency be enshrined into all aspect Nigerian political and administrative life and extant anti-graft laws be reviewed, harmonized and strengthened to enhance the effectiveness of fight against corruption and breach of corporate governance ethics by those holding political and non-political positions in Nigeria.

scholarly journals Issues on Takaful Affecting the Choice of Accounting Policies: A Case Study of Two Takaful Companies in Malaysia

2010 ◽  
Vol 3 (3) ◽  
pp. 187 ◽  
Author(s):  
Hairul Azlan Annuar ◽  
Nur Barizah Abu Bakar
Keyword(s):  
Central Bank ◽  
Advisory Council ◽  
Annual Reports ◽  
Case Study Method ◽  
Financial Reports ◽  
Descriptive Case Study ◽  
Senior Official ◽  
Similarities And Differences ◽  
The Impact

The paper adopts a descriptive case study method to examine the impact of juristic views on the operations of two Malaysian takaful companies. In order to achieve this objective, the annual financial reports of both companies were analysed. Interviews with each company’s finance managers and with a member of the Malaysian Shariah Advisory Council were undertaken for a more in-depth coverage. Also a written correspondence with a senior official of the central bank was accomplished. Similarities and differences between the two companies were identified and it is concluded that the differences are serious enough to warrant interventions from the regulators in the form of mandatory disclosures in the annual reports. 

Three stages of entrepreneurial orientation: the founder’s role

2019 ◽  
Vol 26 (2) ◽  
pp. 285-306 ◽  
Author(s):  
Torbjörn Ljungkvist ◽  
Börje Boers ◽  
Joachim Samuelsson
Keyword(s):  
Entrepreneurial Orientation ◽  
Single Case ◽  
Annual Reports ◽  
Structured Interviews ◽  
Theoretical Understanding ◽  
Content Type ◽  
Five Dimensions ◽  
The Impact ◽  
Over Time

Purpose The purpose of this paper is to understand the development of the five dimensions of entrepreneurial orientation (EO) over time by taking a founder’s perspective. Design/methodology/approach The paper draws on an in-depth single-case study. It combines semi-structured interviews in the company with archival data, such as annual reports, press clips and interviews in business magazines. Findings The results indicate that the EO dimensions change from being personalized and directly solution-oriented to being intangible value-creation-oriented. Originality/value By suggesting ownership-based EO configurations, this study contributes insights into how different ownership forms propel EO. These configurations – that is, personal, administrative based and intangible focused – show the impact of the EO dimensions and provide a systematic and theoretical understanding of EO change over time.

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